Problem Solving Model
Provide groups with a reliable and systematic framework for solving complex problems with the Force Field Problem Solving Model – based on Kurt Lewin’s original work with force-field theory.
Participants learn a 5–step process to guide them from defining a problem to creating action plans for strategies, and help them make their organizations more productive.
- Learn basic task and process skills that can be applied to any problem
- Distinguish Driving Forces and Restraining Forces
- Understand how Drivers and Restrainers impact problem solving
- Move an actual problem toward a solution
- Discover how to design an action plan to achieve an objective
The Force Field Problem Solving Model is built on Kurt Lewin's Force Field Model. The concept behind the Force Field Model is that any situation is the result of opposing forces, some of which push for positive problem resolution and others that push against positive resolution. Problem solvers can change a situation for the better by changing the forces that impact it.
How It Works
First participants thoroughly discuss a particular problem and prepare a complete but brief problem statement. After defining a solution objective, the group then identifies the forces that impact the problem. When all possible forces have been identified, participants determine which forces have enough relevance to warrant their attention. Strategies are then devised to alter those forces. Participants develop an action plan and assign responsibility for the different strategies to the appropriate individuals involved with the problem.
Throughout the Force Field process, participants are given the opportunity to evaluate their performance in each of the 5 problem-solving steps. Task and process evaluation questions for each step are listed in the back of each Participant Guide.
Uses for the Force Field Problem Solving Model
Although the “force field” concept has been used widely as a technique to tackle complex organizational issues, the Force Field Problem Solving Model can be used for everyday problem-solving efforts. The instrument is effective when used alone or as part of a larger training program.
What to Order/Product Contents
Order one Facilitator Guide per facilitator and one Participant Guide per participant.
Facilitator Guide includes:
- Administrative guidelines
- Theoretical background
- The Force Field Problem-Solving Model
- Overhead transparency masters
- PowerPoint® presentation (instructions for a free download)
Participant Guide includes:
- The Force Field Problem Solving Model
- Problem-solving activity
- Force Field chart
- Action planning