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Top > Shop by Publisher > Management Pocketbooks > Communication

 

The Assertiveness Pocketbook The Assertiveness Pocketbook
Assertiveness is the ability to maintain the right balance between your own needs and other people's needs.
The Business Writing Pocketbook The Business Writing Pocketbook
The Business Writing Pocketbook sets out rules of good practice, style and presentation for all types of written communication, including memos, letters, reports, minutes, proposals, faxes and e-mail. The author begins with advice on what to consider before starting to write.
The Communicator's Pocketbook The Communicator's Pocketbook
Being an effective communicator is hard work, but it is the single most important part of a manager's role. Many of us think we are good at it - it's all those people who don't listen who are the problem!
The Emotional Intelligence Pocketbook The Emotional Intelligence Pocketbook
A survey of managers in a leading UK supermarket chain revealed that those high on EI (emotional intelligence) experienced less stress, enjoyed better health, demonstrated higher levels of morale and performance, and reported a better quality of life.
The Impact & Presence Pocketbook The Impact & Presence Pocketbook
The Impact & Presence Pocketbook explains the importance of impact and shows readers how to develop a congruent and personal presence, enhance their leadership skills, create an atmosphere in their teams that will motivate and enthuse, and how to manage difficult situations
The Influencing Pocketbook The Influencing Pocketbook
Influencing skills are at the heart of all successful communication. The Influencing Pocketbook examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision.
The Interviewer's Pocketbook The Interviewer's Pocketbook
The Interviewer''s Pocketbook was voted ''best of its kind'' in a review of books on interviewing carried out by Management Today magazine. ''Thought-provoking and amusing...the practical tips and insights are extremely helpful'', it was reported.
The Managing Difficult Participants Pocketbook The Managing Difficult Participants Pocketbook
Replacing The Challengers Pocketbook, this is a collection of 24 portraits of ''difficult'' participants encountered on training courses and at meetings.
The Meetings Pocketbook The Meetings Pocketbook
The Meetings Pocketbook reveals all the do''s and don''t''s needed to make meetings successful.
The Networking Pocketbook The Networking Pocketbook
Anyone you might want to contact in the world is only 5-6 people contacts away from you, maintains Jon Warner in The Networking Pocketbook
The NLP Pocketbook The NLP Pocketbook
How people think and how they respond to challenges and to other people varies from one individual to another depending on their beliefs, values, memories and past experiences.
The Presentations Pocketbook The Presentations Pocketbook
''Ladies and gentleman, unaccustomed as I am...''  Be honest, we''ve all heard them: dull, boring, over-long and, often, embarrassing speeches and presentations.
The Telephone Skills Pocketbook The Telephone Skills Pocketbook
The Telephone Skills Pocketbook covers every aspect of using the telephone to improve business performance. It highlights the importance of good communications skills, the need to build rapport, favourite bad habits and how to avoid them, how to take control of a call, how to keep customers happy, and more...
The Vocal Skills Pocketbook The Vocal Skills Pocketbook
The Vocal Skills Pocketbook explains how to devleop a confident, authoritative and vital voice in a range of speaking situations.
The Workplace Politics The Workplace Politics

It’s the number one cause of stress and its adverse effects cost the economy billions. Workplace politics has bad press, with the vast majority of people linking it to behaviour without integrity.

  Communication Series Package
$194.25

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