A conflict assessment and training tool designed to teach you the skills necessary to consistently turn conflict into productive opportunities.

Most employees would agree they spend too much time dealing with disagreements, differences, and other conflicts that arise in the workplace. Conflict Resolution Styles drives home the message that we usually can’t avoid or ignore these conflicts, but we can learn how to deal with them.

Operational discipline is defined as “a consistent pattern of desirable behavioral choices that support successful human activity.” This book explores the 15 characteristics that we should seek during any interaction with others.

Operational discipline is defined as “a consistent pattern of desirable behavioral choices that support successful human activity.” This book explores the 15 characteristics that we should seek during any interaction with others.

The Influences Style Inventory underscores for your managers the importance of assertiveness in getting others to do what they want—as an alternative to coming on too strong or backing off.

The Influences Style Inventory underscores for your managers the importance of assertiveness in getting others to do what they want—as an alternative to coming on too strong or backing off.

In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune.

In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune.