Conflict Management: A DiSC®-Based Approach

How do you reduce tension, resolve challenges and improve productivity between co-workers?

By helping employees discover non-threatening, respectful ways to communicate preferences and discuss differences.

idXready™: Conflict Management: A DiSC ^®-Based Approach provides organizations with the key to maintaining a well-balanced workplace environment by helping individuals understand their own and others’ behavior in conflict, and providing them with the problem-solving skills needed to manage adversity in the workplace.

By incorporating validated research-based assessment data, Conflict Management: A DiSC-Based Approach personalizes the learning experience for each individual. Participants discover their natural responses to conflict and learn how others may respond differently. Rich video content and a variety of individual and group activities allow participants to explore ways to communicate preferences and deal with differences, resulting in well-balanced, high-functioning teams that can deal effectively with conflict.

Participants walk away with the skills, knowledge, and tools they need to deal with conflict, resulting in more productive teams, higher satisfaction, and less turnover.

• Discover their natural approaches to conflict and understand how others’ approaches differ from their own
• Learn how to find common goals among the parties in a conflict
• Understand the need to acknowledge all sides of the issue, and learn how to share their perspectives in a productive way
• Realize the importance of focusing on solutions rather than problems
• Learn strategies for generating options that resolve conflicts
• Discover the need for a balanced approach in bring resolution to conflicts

• proven learning models • participant pre-work

• rich video assets • validated research-based assessments

• individualized participant manuals • fully scripted leader’s manuals

• professional PowerPoint® • proven processing activities • contemporary content