This workshop teaches the entire process that hiring managers or HR personnel must use to conduct highly effective behavioral interviews. Trainers will like the structured approach of this workshop, beginning with analyzing job tasks and finishing with practice exercises and role plays.

Managers will go beyond learning behavioral interviewing—they will learn to identify the characteristics or competencies that separate the average performer from the high performer and use this information to make superior hiring decisions.

The video role plays model effective interviewing practices so that learners can recognize and critique good and bad practices. There are job aids for each stage in the interviewing process, making it easier for participants to review procedures.

A PowerPoint^® slide show presentation is provided as well as over 300 behavioral interview questions, organized by competency and target behavior.