Different Like You goes beyond merely teaching employees about differences. The program focuses on the unique diversity of each individual and how your organization can build its most valuable resource—human capital.

Operational discipline is defined as “a consistent pattern of desirable behavioral choices that support successful human activity.” This book explores the 15 characteristics that we should seek during any interaction with others.

This half-day workshop provides a simple, easy-to-follow guide that a trainer or non-trainer can use to deliver a course on competency-based, behavioral interviewing.