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The Training Catalog
Your One Stop Shop for Learning |
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FREE GROUND SHIPPING within the contiguous United States
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Becoming a Customer Service Star | | Everyone has a favorite customer service story, but few people can identify the specific behaviors that will result in outstanding service. Executives, managers, and employees all have different, pre-conceived ideas of what constitutes great customer service. And since each person, with his or her personal values and ideas, impacts the customer, the need to change behaviors associated with customer service must begin with the individual. |
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Best Boss Inventory | | Help reduce turnover and foster better boss-employee relationships with the Best Boss Inventory. The instrument provides a model for emulating the traits of “best” bosses, giving individuals insights into their behaviors in leading, motivating, and inspiring their employees. |
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Beyond the Valley of the Kings |  Your group''s balloon trip to tour Egyptian ruins is suddenly disrupted by wind gusts, causing you to crash in the desert. Emphasizing decision-making under pressure, this simulation challenges your team to survive the ordeal. |
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Cave Without a Name |  A challenging adventure simulation that focuses on consensus decision making, problem solving, and managing group conflict. |
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Change Reaction | | An instrument and workshop to assess one''s typical response to organizational change. |
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Coaching Skills Inventory | | No manager looks forward to approaching employees about job-performance problems — yet few tasks are more vitally important. The Coaching Skills Inventory offers a logical, 7-step formula for conducting coaching meetings that are based on mutual trust and respect. |
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Creating Team Synergy | | Using experiential tools that include learning instruments, hands-on activities, and an interactive team simulation, teams gain a clearer sense of direction, clarify roles and responsibilities, improve operating processes, and bolster both interpersonal and interteam relationships. |
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Developing Employee Capital | This innovative book provides guidelines for helping managers create work environments where employees can develop themselves, without a great deal of direction. |
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Developing Employees | | Developing Employees is a comprehensive training course available only as a licensed curriculum. |
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Different Like You: Appreciating Diversity | Different Like You goes beyond merely teaching employees about differences. The program focuses on the unique diversity of each individual and how your organization can build its most valuable resource—human capital. |
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Dynamic Leadership in the 21st Century Kit | | This exciting video-based leadership workshop draws on compelling wisdom of landmark leaders from Theodore Roosevelt to Colin Powell and Peter Drucker to drive home the overriding importance of effectively leading change. |
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Effective Team Member Profile | | This assessment is designed for individuals who are members of teams. Its primary purpose is to enable individuals to determine their strengths and areas of improvement as team members. |
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Empowerment Profile | | The ability to take independent action in the workplace is the hallmark of an empowered workforce and today''s high-performance teams. This profile measures the extent to which one feels empowered, with versions for both leaders and employees. |
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Flight from SAVO Leadership Game | | A wonderfully entertaining leadership simulation that has teams struggling to construct a Stearman biplane to escape the island of SAVO before its volcano erupts. |
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Force Field | | The Force Field Problem Solving Model is built on Kurt Lewin's Force Field Model. The concept behind the Force Field Model is that any situation is the result of opposing forces, some of which push for positive problem resolution and others that push against positive resolution. Problem solvers can change a situation for the better by changing the forces that impact it. |
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Get Fit for Coaching | While there are many skills and attributes of an effective coach, Get Fit for Coaching identifies and assesses areas of strength and improvement based on 5 critical skills found in research and literature: Building Rapport, Observing and Analyzing, Questioning and Listening, Providing Feedback, and Facilitating Learning.
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Get Fit for Coaching Game | Enhance your coaching training with Get Fit for Coaching – A Skill Practice Game. Based on the Get Fit for Coaching assessment, this fun and fast-paced game gives participants the opportunity to practice the 5 skills vital to effective coaching: Building Rapport, Observing and Analyzing, Questioning and Listening, Providing Feedback, and Facilitating Learning. |
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Influencing Style Clock | | You can use the Influencing Style Clock to help your employees identify and improve the ways they influence others at work. |
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Internal Customer Service Assessment | | Unlike any other assessment on the market today, the Internal Customer Service Assessment illustrates the real differences between internal and external service. This 30-item assessment is designed to help internal service providers evaluate how well they are practicing the behaviors that constitute excellent internal service — and then assists them through action planning to improve those behaviors. |
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Interpersonal Influence Inventory | Do the people in your organization know how they "come across" to others? Help them to become more effective communicators, and show them how to use their influence wisely with the Interpersonal Influence Inventory 4th Edition (III). For over 20 years, this popular learning instrument has helped thousands of professionals assess their own influence styles and work toward communicating more effectively.
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Interview for Success | This half-day workshop provides a simple, easy-to-follow guide that a trainer or non-trainer can use to deliver a course on competency-based, behavioral interviewing. |
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Just Not Our Kind | Just Not Our Kind is a short, high-impact video that mentally prepares audiences to recognize the positive aspects of diversity. |
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Knock Your Socks Off | Based on best-selling author Ron Zemke’s Knock Your Socks Off Service® book series, this set of powerful training tools provides customer service managers and employees with valuable insight into their organization''s ability to deliver world-class service — and helps them create an action plan for improvement.
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Leadership Essentials | Twelve core learning solutions to address the recurring management challenges every leader confronts on a daily basis. The most comprehensive and practical leadership development curriculums to address today''s management challenges. |
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Leading Change at Every Level | A 30-item assessment, Leading Change at Every Level is an excellent way to gently surface behaviors that are counterproductive to change, generating scores in 5 dimensions: Modeling the Change, Communicating About the Change, Involving Others in the Change, Helping Others Break from the Past, and Creating a Supportive Environment for the Change.
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Learning Style Questionnaire | | Based on the research of some of the leading experts in the field, Learning Style Questionnaire provides the concepts and insight into adult learning that every trainer needs. |
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Learning Styles Questionnaire | | The Learning Styles Questionnaire helps one to identify their preference for one of 4 learning styles: Activist, Reflector, Theorist, or Pragmatist. Additional program materials include activities and interpretive information on how to make the best use of one''s learning style strengths. |
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Learning to Listen | | Statistics show that people remember only half of what they hear, even moments after they’ve heard it. Surprising? The fact is that although most of us like to think we’re good listeners, almost everyone needs to improve their listening skills. Learning to Listen offers a fresh approach to this common problem. |
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Listening Effectiveness Profile | | The Listening Effectiveness Profile provides a highly structured process through which to assess an individual''''s current capacity to listen attentively. |
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Managing Conflict Constructively | This instrument assesses individual approaches to conflict and shows how to make conflict a constructive, rather than destructive, force in your workplace. This revised and improved edition includes new scales that measure a team’s approach to conflict as well as each individual’s approach. |
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Managing to EXCEL: Appraising People | | This module imparts the concepts and skills needed to make the appraisal process a year-round flow of feedback and not an annual day of judgment. |
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Marooned | | A pleasure cruise along the French Polynesian island goes sour when your group is stranded on a nameless, deserted island. Your group′s challenge...decide upon 10 alternative actions that will ensure the team′s survival. |
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Neurolinguistic Communication Profile | | The NCP helps participants to identify their unconscious preferences toward one of 3 sensory channels used in communicating: Auditory, Visual, or Kinesthetic. Excellent supplementary material in communications training. |
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Outback | | You and your friends are on a hike in the Austrialian Outback when you realize you haven''t been on the trail for at least the last hour. You''re lost. Your team will experience the benefits of teamwork, communication, and collaborative problem solving as they find their way back. |
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Personal Style Inventory |  A best seller, the Personal Style Inventory (PSI) is a proven and reliable training tool that uses Jungian theory to identify personality types. |
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Preparing The Future Leader | | Preparing the Future Leader is a comprehensive training course exhibiting the highest standards of instructional design and available only as a licensed curriculum. |
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Problem Solved! | | This personal profile will help you identify the problem-solving behaviors needed to solve problems quickly and efficiently. |
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Seeds of Innovation | NEW! - The key to survival in the 21st Century is innovation. Every prominent business magazine today makes this point. But does your organization embrace and promote innovation? This assessment measures this, then offers excellent advice on how to become an innovative organization. |
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Swamped! |  Frequently used as an icebreaker exercise, Swamped! addresses group conflict and consensus decision-making. Deep in the northern wilderness, a leisurely canoe trip almost ends tragically when your group capsizes into icy waters. |
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Tall Ships | | This is the primary Tall Ships program that includes all you need to conduct a creatively effective teambuilding training session for up to 3 teams and 21 participants. |
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Team Conflict Strategies Inventory | | The purpose of the Team Conflict Strategies Inventory is to help team members understand how their team''s preferred strategy of dealing with conflict affects team success. |
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Team Effectiveness Profile | | The Team Effectiveness ProfileTM is one of the most complete assessments that can be administered by the team itself, the team′s leader or facilitator, or trainers. This self-scoring instrument has been popular for almost 25 years, and this NEW 4th Edition is the most complete package ever. |
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Team Work and Team Roles | | The purpose of Team-Work & Team-Roles is to help team members understand how their preferences for different parts of a task affect teamwork. The Inventory also helps team members modify their behavior (the roles they play) to accomplish their tasks. |
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The Five Dysfunctions of a Team | | Based on Patrick Lencioni’s New York Times best-seller, The FIVE DYSFUNCTIONS of a TEAM addresses the five obstacles that prevent even the best teams from succeeding. |
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Transforming Workplace Conflict | | Transforming Workplace Conflict is a comprehensive training course exhibiting the highest standards of instructional design and available only as a licensed curriculum. |
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Vacation in the Keys | | On a boat trip, you and your friends lost your way, blew up the boat, and everyone has been thrown overboard. Can you survive your ill-fated Vacation in the Keys? This icebreaker simulation emphasizes consensus decision making. |
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Whats My Coaching Style? | | Improve your ability to coach others when you understand your natural approach to doing so. This program helps coaches to both understand, then adapt their coaching style as needed. |
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Whats My Communication Style? | | Uncover preferred styles of verbal and nonverbal communication with this profile. Great for opening up communication in your team, group, or department. Check our our new ONLINE VERSION that makes it even easier to administer! |
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Whats My Leadership Style? | | Perfect for all types of leaders, this profile pinpoints preferred leadership styles and illustrates how to adapt them to different situations. |
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Whats My Learning Style? | | Discover how to approach all types of learning in a comfortable way. With What’s My Learning Style?, a 20-item assessment, participants identify a preference for one of 4 styles. |
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Whats My Selling Style? | | NEW! - Sales teams will love this new tool, as it will give them new insights on how to use their natural styles to build stronger relationships with customers. |
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Whats My Style? | | Identify basic personality styles so that team members can interact more effectively and reduce the natural friction that can result from differences. |
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Whats My Team Member Style? | | The perfect instrument for quickly assessing team member styles to better understand individual strengths, differences, and contributions to the team. A fast way to get over the friction points and move to high performance. |
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Whats My Time Style? | | How do you handle time? Use this profile to help your participants understand their natural tendencies in how they use their time. |
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Whiteout | | A company team building exercise in Alaska challenges a disjointed group of employees as they find themselves in a life-threatening situation. |
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Let our facilitators train your team. Call 888.672.1120
USA or 1.856.596.4196 Int'l.
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A Global Leader in Team Building & Leadership
Development.
Headquartered in New Jersey.
1.888.672.1120 USA
1.856.596.4196 Int'l
E-mail questions or comments to
store@teambuildinginc.com |
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