This comprehensive, 30-page Facilitator Guide contains the following:
Overview
- Origin of the Team Conflict Strategies Inventory
- Learning Goals
Conflict in Teams
- Sources of Team Conflict
- Negative Aspects of Conflict
- Positive Aspects of Conflict
- Conflict Strategies
The Team Conflict Strategies Model
The Five Team Conflict Strategies
- Integrating
- Compromising
- Competing
- Smoothing
- Avoiding
Administering the TCSI
- Phase One: Individual Response
- Phase Two: Team Consensus
Scoring and Profiling the TCSI
- Profiling TCSI Results
- Examining Individual/Team Differences
Understanding the Five Conflict Situations
Development of the TCSI
Developing Team Action Plans to Manage Conflict
Sample Training Design
- Learning Goals
- Procedure
Participant Handout Masters
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