Uncover preferred styles of verbal and nonverbal communication with the fast and fun What’s My Communication Style? - Third Edition. Using a 24-item inventory, participants will learn their preference for one of 4 communication styles, recognize the various facets of communication, and learn how to use their own style to enhance communication.

Learning Outcomes

• Pinpoint personal communication style
  

• Understand the various forms of communication
    
• Recognize the strengths and trouble spots of each style
    
• Identify the communication styles of others
    
• Learn how to flex personal style to improve communication

Theory

What’s My Communication Style? - Third Edition and the other titles in the HRDQ Style Series™ are based on the well-known research and personality theories of psychologists Carl Jung, William Moulton Marston, and others. Most research has identified two basic dimensions of style, which we refer to as assertiveness and expressiveness. Assertiveness is the effort a person makes to influence or control the thoughts or actions of others. Expressiveness is the effort that a person makes to control his or her emotions and feelings when relating to others.
 
How It Works
 
What’s My Communication Style? - Third Edition is available in both e-Assessment and paper-based formats.  Both versions can be self-administered and self-scored. Individuals are asked to respond to 24 statements.  Results reveal a preference for one of 4 personal communication styles. Response time typically takes 10-15 minutes.  Scoring of the paper version takes approximately 5 minutes, and scoring of the e-Assessment version is automatic.
 
Both the paper-based and online versions include a list of behaviors exhibited by each of the styles in 4 areas of communication (verbal, paraverbal, body language, and personal space), as well as the potential strengths and trouble spots of each style. Action planning questions then help individuals to capitalize on communication style.  The e-Assessment version provides a personalized, full-color report (view a PDF sample report).
 
Uses for What’s My Communication Style?

What’s My Communication Style? - Third Edition is ideal as a stand-alone training tool or as component in training programs for a variety of topics, including:

• Communication  
• Customer Service
• Performance Management
• Negotiating and Selling
• Conflict Strategies
• Influencing Skills
• Listening Skills
• Assertiveness Training
• Management Development
• Leadership Skills
• Coaching Skills
• Diversity
• Team Building

What to Order

Paper-based Version:
Order one Participant Guide per person.  In addition, you will need to purchase one Facilitator Guide for each trainer.

Paper-based Participant Guide contents:

• 24-item assessment with pressure-sensitive scoring
• Interpretive information
• Charts depicting style strengths and trouble spots
• Action planning worksheet

Facilitator Guide contents:

• Administrative guidelines
• Background information on communication and style
• Communication style strengths and trouble spots
• Influence of Communication Style on Communication
• Interacting with Different Styles
• Technical development
• HRDQ Experiential Learning Model™
• Workshop design
• Preparation checklist
• Alternative training designs (for shorter or longer sessions)
• Suggestion for an optional activity to conduct using StylePlay - 12 Group Card Games
• Sample copy of paper-based Participant Guide
• Microsoft® PowerPoint® presentation
• Reproducible masters including a certificate of achievement,
  training evaluation, and overhead transparency masters