Teambuildinginc.com Catalog listing of productshttp://store.teambuildinginc.com/Thu, 11 Mar 2010 00:12:05 PSTen Exploring Personal Styles The perfect follow-up to any personality-style training, Exploring Personal Styles helps participants learn to accept and appreciate their differences. This collection of activities is divided into 4 suggested formats: 1-hour, 2-hour, 3-hour, or 5-hour workshops. Extensive guidelines help you choose the activities and the format that are right for your audience. Click Here for Contents This collection of over 30 activities range from light and easy-going to more in-depth and compelling group discussions. They all provide insight into the unique qualities of each personality dimension. A facilitator is needed to administer the activities. Pre-work information and a selection of activities are provided, as are reproducible handouts for discussion during the session. Procedures are described in detail for the facilitator in the preparation section and under each activitys specific directions. Participants will learn: new ways of approaching and dealing with others how to capitalize on their own and others strengths the real sources of their irritation with others personalities how to recognize and curb the temptation to judge or criticize For maximum impact use Exploring Personal Styles together with the Personal Style Inventory.http://store.teambuildinginc.com/items/shop-by-topics/personal-style/exploring-personal-styles/exploring-personal-styles-0264e1ab-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/311855/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 12:29:00 PST The easy way to see all materials. Includes one (1) Facilitator Guide and one (1) Participant Guide. Return to the Problem Solved! Main Page http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/problem-solved-/problem-solved-preview-kit-1015e1pr-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/402079/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 09:28:00 PST The easiest way to get started with a team of 5 or less. Includes 1 Facilitator Guide and 5 Participant Guides. Return to the Problem Solved! Main Page http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/problem-solved-/problem-solved-starter-kit-1015e1sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/402081/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 09:28:00 PST Facilitator Guide includes: Overview Introduction Uses of Problem Solved! Individual vs. Team Use Weighty Problems vs. Everyday Problems Administrative guidelines General Administrative Guidelines How to Score the Instrument How to Chart Individual Results Using Problem Solved! with a Group About Transparency Masters About Participant Handouts Related Materials Theoretical background Training design Learning Goals Procedure Detailed descriptions of the 5 problem-solving steps Step 1: Define the Problem Step 2: Analyze the Causes Step 3: Identify and Choose Solutions Step 4: Plan Actions Step 5: Monitor Results Tips for problem solving Case study Overhead transparency and participant handout masters Return to the Problem Solved! Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/problem-solved-/problem-solved-facilitator-guide-1015e1fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/402082/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 09:27:00 PST Participant Guide (5-pack) includes: 25-item assessment Pressure-sensitive 3-part response form Introduction to problem solving Scoring Directions Detailed descriptions of the 5 problem-solving steps Tips for problem solving Chart to record assessment results Reflection questions Action planning Return to the Problem Solved! Main Page http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/problem-solved-/problem-solved-participant-guide-5-pack-1015e1s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/402083/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 09:28:00 PST Feedback Form includes: - NEW! 30-item questionnaire Pressure-sensitive response form Click here to return to the Supervisory Skills Questionnaire main page.http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/supervisory-skills-questionnaire/supervisory-skills-questionnaire-feedback-form-5-pack-0591e3f05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/445748/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 14:12:00 PST LeaderMakersTM This game is really much more than a game. It includes all the ingredients necessary to run complete leadership modules on either Developmental Leadership and Emotional Intelligence. The game includes: 1 game board 1 Leader Maker text 1 23-minute DVD Video with complete presentation (VHS available) See sample clips 1 audio CD (Leadership EQ) 1 CD with game instructions 8 DLM Cards (Developmental Leadership Model) 8 Leading by EQ cards 2 DLM card decks 2 Leading by EQ card decks 2 Risk Deck of cards Return to Real Leaders main page View Samples of DVD Play Sample 1 Play Sample 2 Play Sample 3 Play Sample 4 Play Sample 5 http://store.teambuildinginc.com/items/shop-by-topics/leadership~management/leadermakers/leadermakers-complete-game-211-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/451105/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:45:00 PST LeaderMakersTM Participant Book The companion book to the LeaderMakers game and DVD Video, this 242-page text is full of background content and practical advice. Truly a hands-on tool. Purchase one (1) book for each participant. Topics include: Part 1 - The Model: Real Leaders Develop Followers Step 1 - The Training Leader: Managements Greatest Sin Step 2 - The Coaching Leader: Drills, Skills, and Spills Step 3 - The Counseling Leader: Attitude Adjustment Step 4 - The Partnering Leader: The Ultimate Leader Part 2 - Different Strokes for Different Folks: The Leader Makers Edge Step 5 - Hauling Bullfrogs Via Wheelbarrow! Managing the Mavericks Step 6 - Traditions! Buffing the Bosses Step 7 - I feel Your Pain! Growing the Givers Step 8 - Are We Having Fun Yet? Stemming the Sportsters Part 3 - Power Tools Step 9 - The Super Tool! The Power of Listening Step 10 - Pygmalion Lives! The Power of Expectations Step 11 - Locus Pocus-More Magic! The Power of Attitude Step 12 - The Breakfast of Champions! The Power of Feedback Epilogue: Get Off Route 25! Return to Real Leaders main page http://store.teambuildinginc.com/items/shop-by-topics/leadership~management/leadermakers/leadermakers-participant-book-211pg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/456448/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:46:00 PST The Starter Kit includes the Facilitator Guide and five (5) Participant Guides, the easiest way to get started. If you have more than 5 people involved, then simply order additional Participant Guide 5-Packs. Facilitator Guide includes: Administrative guidelines (for introductory, intermediate, and in-depth sessions) Preparation checklists - NEW! Guidelines for use with teams Theoretical background Experiential learning methodology - NEW! Description of the 4 groups of behavior that indicate trust Description of the 6 factors affecting the decision to trust Detailed instructions for moderating optional feedback discussions Optional 3-hour workshop - NEW! Two alternative training designs Normative data - NEW! CD-ROM with PowerPoint presentation and reproducible masters - NEW! Sample copy of Participant Guide - NEW! Participant Guide (5 included in the Starter Kit) includes: 24-item assessment (Click here to view samples) Pressure-sensitive response form Description of the 4 groups of behavior that indicate trust Interpretive information Charts for identifying the 6 factors that affect ones decision to trust Activity - Creating a Trust Improvement Plan - NEW! Action planning Return to the Trust: The Ultimate Test main pagehttp://store.teambuildinginc.com/items/shop-by-topics/trust/trust-the-ultimate-test/trust-pe-ultimate-test-starter-kit-0162e3sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/481062/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 14:25:00 PST Facilitator Guide includes: Administrative guidelines (for introductory, intermediate, and in-depth sessions) Preparation checklists - NEW! Guidelines for use with teams Theoretical background Experiential learning methodology - NEW! Description of the 4 groups of behavior that indicate trust Description of the 6 factors affecting the decision to trust Detailed instructions for moderating optional feedback discussions Optional 3-hour workshop - NEW! Two alternative training designs Normative data - NEW! CD-ROM with PowerPoint presentation and reproducible masters - NEW! Sample copy of Participant Guide - NEW! Participant Guide includes: 24-item assessment (Click here to view samples) Pressure-sensitive response form Description of the 4 groups of behavior that indicate trust Interpretive information Charts for identifying the 6 factors that affect ones decision to trust Activity - Creating a Trust Improvement Plan - NEW! Action planning Return to the Trust: The Ultimate Test main page http://store.teambuildinginc.com/items/shop-by-topics/trust/trust-the-ultimate-test/trust-the-ultimate-test-facilitator-kit-preview-kit-0162e3fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/481065/categ_id/25229Team Videos > Videos - The ClassicsWed, 10 Jan 2007 13:19:00 PST The Participant Guide is a 24-item assessment and 20-page booklet suitable as a complete training handout. Sold in 5-packs. Participant Guide includes: 24-item assessment (Click here to view samples) Pressure-sensitive response form Description of the 4 groups of behavior that indicate trust Interpretive information Charts for identifying the 6 factors that affect ones decision to trust Activity - Creating a Trust Improvement Plan - NEW! Action planning Return to the Trust: The Ultimate Test main pagehttp://store.teambuildinginc.com/items/shop-by-topics/trust/trust-the-ultimate-test/trust-the-ultimate-test-participant-guide-5-pack-0162e3s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/481066/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 14:26:00 PST The Neurolinguistic Communication Profile Participant Guides come in 5-packs, and the quantity discounts shown represent items in 5-packs. The PG not only contains the 65-item assessment, but scoring instructions and background materials and content to provide a complete handout for your participants. Participant Guide includes: 65-item assessment Pressure-sensitive response form Neurolinguistic Programming explanation and background Interpretive information Additional 12-item rapport-building assessment with interpretation Action planning Exercises Return to the Neurolinguistic Communication Profile main page http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/neurolinguistic-communication-profile/neurolinquistic-communication-profile-pg-5-pack-0108e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/581657/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 09:06:00 PST How Do You Put a Giraffe Into a Refrigerator? Runtime: 10 Minutes Your team will snap to attention with this meeting opener. If meetings and training sessions are an essential part of your organization, you know the importance of getting off to a good start. If your goal is to get a everyone to contribute, this quick and quirky video is the way to achieve it. It will challenge any audience to think right out of the gate - and out of the box. Using fun riddles and entertaining animation, this short video will supercharge everyones brain before the real business of the session begins. The videos four problem-solving steps encourage everyone to look at challenges from a new perspective. Consider simple answers before looking for complicated ones. Think about the consequences of your actions. Use all available information. Focus on the big picture, not just a small part of it. The complete package includes: One (1) DVD, 10 minutes, with two versions...one that runs without interruption, and one that contains several pause locations for more indepth discussions Giraffe Bean Bag Two Participant Pads http://store.teambuildinginc.com/items/shop-by-type/videos/how-do-you-put-a-giraffe-into-a-refrigerator/how-do-you-put-a-giraffe-into-a-refrigerator-601dvd-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/711153/categ_id/25229Team Videos > Videos - The ClassicsWed, 16 Aug 2006 14:11:00 PST The Facilitator Kit contains everything needed to preview the entire program. It is a complete program, simply written and designed to make it easy to facilitate this program to improve coaching skills. Facilitator Kit includes: Administrative guidelines Theoretical background Step-by-step workshop design Optional activities Reliability and validity Normative data The 7-step Coaching Meeting Model Sample Coaching Meeting Skills Profile Management Training Program Design Sample copy of Participant Guide Reproducible post-training assessment CD-ROM containing Microsoft PowerPoint presentation and reproducible masters including a Certificate of Achievement, Training Evaluation, as well as overhead transparency masters 3-ring binder format Click Here to Return to the Coaching Skills Inventory Main Page http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/coaching-skills-inventory/coaching-skills-inventory-facilitator-kit-preview-kit-0528e3pv-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/771148/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:42:00 PST This item is a pack of five (5) Participant Guides. Each Guide is a complete, 15-page handout in itself with not only the inventory questions and answer sheet, but also scoring instructions, graphs, and content for improving coaching skills. (For the quantity discounts above, items are 5-packs, not individual Participant Guides.) Participant Guide includes: 18-item inventory (view sample situations) Pressure-sensitive response form 7-step Coaching Meeting Model Interpretive information Chart to plot profile Action planning Click Here to Return to the Coaching Skills Inventory Main Page http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/coaching-skills-inventory/coaching-skills-inventory-participant-guide-5-pack-0528e3s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/771149/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:42:00 PST Meeting Repair Kit Objective - To evaluate and improve meeting skills Intended For - Anyone who participates in meetings Time Required - 1 1/2 to 8 hours depending on the number of modules completed Workbook Format - 3-ring binder with included CD-ROM Time spent in meetings can be the most productive part of your day, but only if you first understand what goes into a successful meeting. The Meeting Repair Kit is based on the concept that there are 6 working components of effective meetings. If any of these parts are missing or in poor working order, meetings will stall - or break down entirely. The Meeting Repair Kit is divided into 6 learning modules (see sample pages), one for each essential component of successful meetings: Purpose and Direction Leadership Interpersonal Relations Decisions Ground Rules Meeting Environment Individuals begin by evaluating and learning about different aspects of meetings, and then use exercises and activities from the toolbox to improve their meeting skills. Finally, participants apply their skills using these tools and the customizable templates during actual meetings. Upon completing all 6 modules, participants have a personalized meeting skill book to use as a handy reference tool! Ideal for self-paced learning, established meeting groups, or trainer-led workshops, the Meeting Repair Kit can be used to: Understand the nuts and bolts of effective meetings Identify the key meeting elements in need of repair Tune up individual and group meeting skills Designed to be used one at a time or in sequence, each module includes a short survey to determine developmental needs, criteria for effective meetings, tools for repairing meeting skills, skill-building activities, tips for using tools in future meetings, key learning points, and customizable templates on the included CD-ROM. Workbooks Required - You can get by with one workbook for training purposes, but one for each participant allows everyone to have access to the content and also fill in the blanks where questions are offered. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/meeting-repair-kit/meeting-repair-kit-5pack-0596e2s01-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/826318/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:21:00 PST Best Boss Inventory Facilitator Kit/Preview Kit This kit includes everything needed to completely evaluate and use this program including Participant Guide and Feedback Form. The trainer/facilitator simply reads the theoretical background for understanding of the material, then follows the training outline for a successful delivery of the assessments and program. Facilitator Kit includes: Administrative guidelines Step-by-step facilitator instructions (including a new pair activity) NEW! Descriptions of the Best Boss Indicators Interpretive information Description of the Best Boss Model Ways to Improve Performance Sample training design Activities Reproducible participant handouts Sample copy of Participant Guide NEW! CD-ROM containing Microsoft PowerPoint presentation and reproducible masters including a Certificate of Achievement, Training Evaluation, 4 handouts, as well as overhead transparency masters. NEW! Convenient binder format NEW! Participant Guide includes: 36-item assessment Pressure-sensitive scoring form Interpretive information Description of the Best Boss Model Tips for Bosses Discussion Starters Action planning Feedback Form includes: 36-item assessment Pressure-sensitive scoring form Return to the Best Boss Inventory main pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/best-boss-inventory/best-boss-inventory-facilitator-kit-preview-kit-0941e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/872739/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:23:00 PST Best Boss Inventory Starter Kit The Starter Kit is the easiest way to get started with this wonderful assessment and program for a group of up to 5 people. It includes the Facilitator Kit, five (5) Participant Guides, and fifteen (15) Feedback Forms. Facilitator Kit includes: Administrative guidelines Step-by-step facilitator instructions (including a new pair activity) NEW! Descriptions of the Best Boss Indicators Interpretive information Description of the Best Boss Model Ways to Improve Performance Sample training design Activities Reproducible participant handouts Sample copy of Participant Guide NEW! CD-ROM containing Microsoft PowerPoint presentation and reproducible masters including a Certificate of Achievement, Training Evaluation, 4 handouts, as well as overhead transparency masters. NEW! Convenient binder format NEW! Participant Guide (5) includes: 36-item assessment Pressure-sensitive scoring form Interpretive information Description of the Best Boss Model Tips for Bosses Discussion Starters Action planning Feedback Form (15) includes: 36-item assessment Pressure-sensitive scoring form Return to the Best Boss Inventory main pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/best-boss-inventory/best-bob-inventory-starter-kit-0941e2sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/872748/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:23:00 PST Best Boss Inventory Participant Guide 5-Pack This booklet is not only your assessment but also full of content for a complete handout. No need to make additional handouts on this subject. Participant Guide (5) includes: 36-item assessment Pressure-sensitive scoring form Charting Your Results and Interpretive information Description of the Best Boss Model Tips for Bosses Discussion Starters Action planning Return to the Best Boss Inventory main pagehttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/best-boss-inventory/best-boss-inventory-participant-guide-5-pack-0941e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/872755/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:23:00 PST Best Boss Inventory Feeback Form 5-Pack The Feedback Form is used to gather employee perceptions of the bosss behaviors, and is invaluable in helping the boss to see another point of view. Purchased in 5-packs. Feedback Form includes: 36-item assessment Pressure-sensitive scoring form Return to the Best Boss Inventory main pagehttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/best-boss-inventory/best-boss-inventory-feedback-form-5-pack-0941e2f05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/872768/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:22:00 PST Dutchman 3 Dutchman 3 is our Small Group Version, designed for up to 3 teams of 6 people* and for delivery with PowerPoint©. You get all the instructions, materials for presentation and debriefing, colored forms and everything else you need to deliver the exercise. Its designed for repeated delivery and long-term use in a variety of developmental situations. It is only available for a multimedia delivery (computer and projector) and comes in Mac and Windows versions, requiring Microsoft PowerPoint©, a word processing program and Acrobat Reader©. You use PowerPoint© software and a projection unit to show the instructions, give the weather patterns during play, and stimulate the debriefing discussions. With Dutchman 3 you also receive a complete set of Team Pack Materials to support the play of 3 teams that includes: Laminated Team Pack forms Poster Map / Game Board (17 x 22) Resource Cards Grub Stake and Team Pack Envelopes Weather Forecasts (Days 5, 10 and 15) DVD-case informational Videos (case, inserts and cards) Tracking Maps Results Summaries Toy Trucks, Binoculars, sheriffs badges and bendable figures (for tabletop fun!) One set of Participant Magnets: The Goal is to Mine as much Gold as We Can! Note: There is a Dutchman users forum online to help users share ideas about its use. *maximum number of participants = 3 teams and 18 people One can also play with 2 teams of 3, 4 teams of 3, etc. Back to Dutchman main page http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/search-for-the-lost-dutchmans-gold-mine/dutchman-3-team-edition-203-3-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/891614/categ_id/25229Team Videos > Videos - The ClassicsFri, 6 Apr 2007 10:13:00 PST TeamBuilders 10 Adventures in Working Together Example: You are a member of a space crew who has crash-landed on the planet of Acrab. After being taken captive by aliens, the only way you can escape is to rebuild your transformational girospeckter. But can your team solve the aliens puzzles quickly enough to repair your spaceship and get away? Challenge your participants imaginations with TeamBuilders: 10 Adventures in Working Together, a new collection of learning events that encourages the exploration of team skills through the use of fantasy scenarios. The TeamBuilders adventures, based on Experiential Learning Methodology, guide participants through five phases of learning: Experiencing: Formulating ideas and gathering information during the learning experience. Sharing: Articulating the learning experience to other participants. Interpreting: Understanding the skills and behaviors experienced. Generalizing: Developing testable hypotheses from the learning experience. Applying: Bridging the present and future by understanding how generalizations can be used in the workplace TeamBuilders enhances the development of five fundamental team skills: Decision Making Problem Solving Teamwork Communication Leadership TeamBuilders also addresses critical secondary skills such as trust, managing diversity, assertiveness, influence, conflict management, negotiating, and more. Activities may be used independently or paired together as part of team training. Organized in a 3-ring binder, each TeamBuilders simulation contains background information and facilitator instructions, as well as reproducible participant materials including role-specific briefing information , observer instructions, discussion questions, and a team skill handout. TeamBuilders also includes a CD-ROM containing printable files of the reproducible participant materials. http://store.teambuildinginc.com/items/shop-by-topics/team-building/teambuilders-10-adventures-in-working-together/teambuilders-10-adventures-in-working-together-0275ab-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/893855/categ_id/25229Team Videos > Videos - The ClassicsFri, 3 Aug 2007 11:03:00 PST The Coaching Skills Inventory Starter Kit contains everything needed to train up to 5 people. It contains one (1) Facilitator/Preview Kit and five (5) Participant Guides. Click Here to Return to the Coaching Skills Inventory Main Page http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/coaching-skills-inventory/coaching-skills-inventory-starter-kit-0528e3sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/896439/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:42:00 PST The starter Kit contains everything needed to work with up to 5 people. It contains one (1) Facilitator/Preview Kit and five (5) Participant Guides. Facilitator Guide includes: Administrative guidelines Theoretical background Normative data Step-by-step half-day workshop design Communication Mastery Skills (resource for application in workplace) Sample copy of the Participant Guide CD-ROM containing Microsoft PowerPoint presentation and overhead transparency masters Participant Guide includes: 65-item assessment Pressure-sensitive response form Neurolinguistic Programming explanation and background Interpretive information Additional 12-item rapport-building assessment with interpretation Action planning Exercises Return to the Neurolinguistic Communication Profile main page http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/neurolinguistic-communication-profile/neurolinquistic-communication-profile-starter-kit-0108e2sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/896445/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 09:07:00 PST The easiest way to get started with a small group. Includes materials to train up to 5 participants. (1 facilitator guide, 5 participant guides, 5 workbooks.) Facilitator Guide includes: Administrative guidelines Theoretical background Description of the 4 Learning Styles The 4-Stage Learning Cycle Tips to match learning activities with styles How the Facilitator Can Use Learning Styles Helping to Create Personal Development Plans Style strengths and weaknesses Designing Learning to Learn Sessions Normative data Reliability and Validity Sample training designs Overhead transparency masters Sample copy of the Participant Guide NEW! Capitalizing on Your Learning Style workbook NEW! Microsoft PowerPoint presentation and reproducible masters on CD-ROM NEW! Suggestions for further reading on the topic of learning styles Convenient binder format NEW! Participant Guide includes: 80-item assessment Pressure-sensitive response form Description of the 4 Learning Styles Capitalizing on Your Learning Style Workbook includes: Understanding Your LSQ Results How to Choose Learning Activities that Suit Your Style Making Best Use of Your Learning Strengths Activities to improve each learning style Learning log Return to Learning Styles Questionnaire main page http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/learning-styles-questionnaire/learning-styles-questionnaire-starter-kit-1205e3sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/897987/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:18:00 PST The comprehensive facilitator guide now comes with a CD-ROM, 1 sample participant guide and 1 sample workbook making this a complete preview of all of the materials needed for training. Facilitator Guide includes: Administrative guidelines Theoretical background Description of the 4 Learning Styles The 4-Stage Learning Cycle Tips to match learning activities with styles How the Facilitator Can Use Learning Styles Helping to Create Personal Development Plans Style strengths and weaknesses Designing Learning to Learn Sessions Normative data Reliability and Validity Sample training designs Overhead transparency masters Sample copy of the Participant Guide NEW! Capitalizing on Your Learning Style workbook NEW! Microsoft PowerPoint presentation and reproducible masters on CD-ROM NEW! Suggestions for further reading on the topic of learning styles Convenient binder format NEW! Participant Guide includes: 80-item assessment Pressure-sensitive response form Description of the 4 Learning Styles Capitalizing on Your Learning Style Workbook includes: Understanding Your LSQ Results How to Choose Learning Activities that Suit Your Style Making Best Use of Your Learning Strengths Activities to improve each learning style Learning log Return to Learning Styles Questionnaire main pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/learning-styles-questionnaire/learning-styles-questionnaire-facilitator-kit-preview-kit-1205e3fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/897989/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:17:00 PST This item is a pack of five (5) participant guides. (For the quantity discounts above, items are 5-packs not individual participant guides.) Participant Guide includes: 80-item assessment Pressure-sensitive response form Description of the 4 Learning Styles Return to Learning Styles Questionnaire main pagehttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/learning-styles-questionnaire/learning-styles-questionnaire-participant-guide-5-pack-1205e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/897990/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:17:00 PST TeamBook 27 Excercises for Enhancing Work Groups TeamBook is a collection of ideas and exercises for use by trainers or program designers who are engaged in the effort of helping work groups to develop into teams. Keeping the conditions, goals, and guidelines of TeamBook in mind will assist users to develop from work groups into more effective teams. The materials are intended as a catalyst for the orderly improvement of group functioning toward the attainment of effective human relations and consistently high levels of task functioning. TeamBook consists of 27 activities to improve group functions and achieve effective human relations. The introduction provides the fundamental principles of team building, team building goals and participant guidelines. The Book Contains 5 Sections: Section 1: Starters (Ice Breakers) Contains 3 exercises such as Team Starter for teams whose members each manage the work of others who are external to the team. Section 2: Energizers (Energize Your Group) Consists of 4 exercises such as Nerftime, a high-involvement activity using Nerf balls to demonstrate the unnecessary restrictions we often put on ourselves. Section 3: Interpersonal Feedback (Interpersonal Perceptions) Consists of 4 exercises such as Cards Lineup which shows how to give and receive precise appreciations of one another in a dramatic and forceful manner. Section 4: Diagnostics (Group Effectiveness) Consists of 12 exercises such as Test #2 recognizing common memory through a quick, problem solving exercise. Section 5: Planning (Concrete Action Plans) Consists of 4 exercises such as Strategic Action Planning, a step-by-step plan to over come barriers to realizing team and organizational goals. http://store.teambuildinginc.com/items/shop-by-topics/team-building/teambook/teambook-0207e1ab-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/898204/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 14:23:00 PST Groups often fail to find the solution to solvable problems because team members do not recognize the importance of their role, or they overlook the information that other members possess. Deir el-Medina is an engaging game designed to identify the various roles each team member plays during work processes and demonstrate how each role contributes to the groups ability to accomplish goals, solve problems, and achieve success. How Deir el-Medina works: Based on factual records from the Egyptian collection and The British Museum in London, Deir el-Medina asks participants to work together to solve a problem based on a realistic scenario. Each team member is given particular facts that can help solve the teams problem. Success is determined by how well participants perform their roles in the group and process the information each team member possesses. In group situations, individuals tend to adopt characteristic roles that can be categorized into three different types: Task Roles, Maintenance Roles, and Self-Oriented Roles. Deir el-Medina explores how the dynamics of these roles impact the group. Deir el-Medina Learning Outcomes: Identify the various roles each person plays during work processes. Understand how each role contributes to overall success of the group. Experience the various task and interpersonal issues that occur when people undertake a project requiring joint problem solving and decision making. Deir el-Medina is a fun and unique way to emphasize the importance of teamwork and team roles. This game is an excellent standalone activity, or can be played as part of a team-building training program. The Facilitator Guide contains game overview and introduction; learning goals; facilitator guidelines; training outline; preparation checklist; observer instructions; debrief and discussion questions; training design options; and a CD-ROM containing a Microsoft PowerPoint presentation, participant handouts, and overhead transparency masters. Return to Deir el-Medina Main Page http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/training-resources/deir-el-medina/deir-el-medina-complete-game-0279e1kt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/904105/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 09:43:00 PST Three (3) decks of 26 cards. Good for up to an additional 24 participants. Return to Deir el-Medina Main Page http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/training-resources/deir-el-medina/deir-el-medina-extra-set-of-card-decks-0279e1gp2-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/904432/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 09:43:00 PST This is an exercise that you download yourself after your credit card has been approved. Look for the link to the exercise in your receipt. Number of Participants - 4 to unlimited Time Involved - 10-15 minutes Audience - All levels of the organization This exercise is one of our favorites. Its fast (10 minutes or so), easy to administer, yet dramatically demonstrates the powerful synergies derived from people pooling their collective knowledge, skills, experience, and creativity. We frequently use it to kick off and energize team building sessions and training. This 9-page downloaded document (.pdf file, 105kb) contains complete instructions for administering the exercise, the exercise and answers, and a convenient 3-page handout on team building. The exercise is a 1-page set of word puzzles that are so difficult that they can only be solved in the time allowed by people working together. Participants are engaged in a mentally-challenging problem solving exercise that allows them to observe how easily solutions present themselves as they widen their sphere of knowledge. The exercise can be used: As an icebreaker to open any meeting As an energizer at the beginning, middle, or end of a meeting To stimulate creative thinking To reinforce the power of teamwork Just for the fun of it The price includes talking to us if needed. ** Please Take Note that we Do Not Offer Refunds for our Downloadable Items. http://store.teambuildinginc.com/items/shop-by-topics/creativity/the-answer-is-in-the-room/the-answer-is-in-the-room-dl106-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/907795/categ_id/25229Team Videos > Videos - The ClassicsWed, 12 Mar 2008 08:42:00 PST Starter Kit The Starter Kit is the easiest way to begin using this program if you have 5 or less participants. The kit includes one (1) Facilitator Guide and five (5) Participant Guides. Facilitator Guide includes: Administrative guidelines Sample training design (half-day workshop) Theoretical background Internal Customer Service Model Microsoft PowerPoint presentation (free download) Reproducible masters including improvement actions for each internal service dimension, case study, and Group Averaging Chart Action planning Participant Guides include: 30-item assessment Pressure-sensitive response form Internal Customer Service Model Diagram for creating profile Interpretive information Reflection questions Discussion questions Action planning Return to the Internal Customer Service Assessment main page http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/internal-customer-service-assessment/internal-customer-service-abebment-starter-kit-0707e1sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/919803/categ_id/25229Team Videos > Videos - The ClassicsTue, 9 Dec 2008 07:17:00 PST Facilitator Guide The Facilitator Guide includes all the information necessary to understand and conduct a assessment and/or training activity to enhance internal customer service. Order one Facilitator Guide per facilitator. Facilitator Guide includes: Administrative guidelines Sample training design (half-day workshop) Theoretical background Internal Customer Service Model Microsoft PowerPoint presentation (free download) Reproducible masters including improvement actions for each internal service dimension, case study, and Group Averaging Chart Action planning Return to the Internal Customer Service Assessment main page http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/internal-customer-service-assessment/internal-customer-service-abebment-facilitator-guide-0707e1fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/919804/categ_id/25229Team Videos > Videos - The ClassicsTue, 9 Dec 2008 07:17:00 PST Participant Guide 5-Pack The Internal Customer Service Assessment Participant Guide is not only the assessment, but also a complete 23-page handout and workbook to complement your training session. The guide helps participants to improve service in: Customer Knowledge; Customer Involvement; Two-Way Communication; Responsiveness; Competitive Edge; and Relationship Management. The Participant Guides are ordered in 5-packs. Participant Guide (sold as 5-packs) includes: 30-item assessment Pressure-sensitive response form Internal Customer Service Model Diagram for creating profile Interpretive information Reflection questions Discussion questions Action planning Return to the Internal Customer Service Assessment main page http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/internal-customer-service-assessment/internal-customer-service-abebment-participant-guide-5-pack-0707e1s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/919805/categ_id/25229Team Videos > Videos - The ClassicsTue, 9 Dec 2008 07:17:00 PST Ideal for one team, the 57-piece kit includes an incredible amount of construction elements to create a wide array of projects. We find it is best to purchase one set for each team you are training. For example, if you have four (4) teams in your training session, purchase 4 kits. And at this price, if you have 10 or 20 teams, its still an affordable addition to your session. Click on any picture to enlarge The ToobeezTM 57-piece kit dark includes: (20) 3.4 Spheres (8) 35 Blue Tubes (8) 24 Green Tubes (8) 16 Red Tubes (8) 11 Yellow Tubes (4) Curtains (2 Red 2 Blue) (1) Storage Bag Shipping Box is 36x12x6 and weighs 22 lbs! Here are some of the projects (shown in the light colors) that can be built with one (1) kit: Click HERE to return to the Toobeez background information.http://store.teambuildinginc.com/items/shop-by-type/physical-team-building-activities/toobeez-construction-elements/toobeez-57-piece-kit-dark-colors-tbz57a-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/995177/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:06:00 PST The WMSS Facilitator Guide has everything to conduct your next training workshop, team development session, or one-on-one coaching. > CD-ROM with PowerPointTM Presentation and reproducible handouts > Reproducible Masters - Certificate of Achievement - Training Evaluation - Presentation Overhead Transparency Masters > Getting Started section > Theoretical Background > Workshop Outline > Facilitator Support and Optional Activities > All contained in a convenient 3-Ring Binder format Click here to return to Whats My Selling Style? information pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/whats-my-selling-style-/whats-my-selling-style-facilitator-kit-816e1fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1170974/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:23:00 PST The WMSS Starter Kit is the easiest way to get up and running fast with a group of 5 or less people and includes: Facilitator Guide > CDROM with PowerPointTM Presentation and reproducible handouts > Reproducible Masters - Certificate of Achievement - Training Evaluation - Presentation Overhead Transparency Masters > Getting Started section > Theoretical Background > Workshop Outline > Facilitator Support and Optional Activities > All contained in a convenient 3-Ring Binder format Participant Guide 5-Pack The Participant Guide (5 included with the Start-up Kit) is a completely self-contained, easy-to-use profile that allows quick scoring and tabulation of results, so that it can be administered in class if needed. The instrument contains 24 statements with four possible responses. Participants choose the response that most closely describes the way they sell. The guide gives additional information about selling and the various ways we sell, as well as strengths and weaknesses of individual styles. Content included in the Participant Guide... 24 Questions with 3-part Response Form Scoring Whats My Selling Style? Interpreting Your Scores Understanding Selling Styles Style Strengths Style Trouble Spots Capitalizing on Your Style Click here to return to Whats My Selling Style? information pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/whats-my-selling-style-/whats-my-selling-style-starter-kit-816e1sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1170983/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:23:00 PST Whats My Selling Style? Participant Guide 5-Pack The best way to purchase additional Participant Guides for larger teams or multiple sessions, this pack includes five (5) individual Participant Guides. These guides provide the perfect handout for your training or facilitator session. Each Participant Guide includes: 18-item assessment Instructions Pressure-sensitive response form Interpretive information Charts depicting style strengths and trouble spots Individual action planning worksheet Return to Whats My Selling Style? main pagehttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/whats-my-selling-style-/whats-my-selling-style-participant-guide-5-pack-816e1s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1170991/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:23:00 PST The Whiteout Starter Kit includes the Facilitator Kit and 5 Participant Guides. Click HERE for more background information on the Whiteout survival exercise. http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/whiteout/whiteout-facilitator-kit-preview-kit-0244fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1429415/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:31:00 PST The Whiteout Starter Kit includes the Facilitator Kit and 5 Participant Guides. Click HERE for more background information on the Whiteout survival exercise. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/whiteout/whiteout-participant-guide-5-pack-0244pg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1429419/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:31:00 PST The Whiteout Starter Kit includes the Facilitator Kit and 5 Participant Guides. Click HERE for more background information on the Whiteout survival exercise. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/whiteout/whiteout-starter-kit-0244sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1429426/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:32:00 PST This handy training tool teaches intermediate group leadership, stress reduction, conflict resolution and basic teamwork. It provides the tools to conduct 24 activities with up to 30 people at a time and the icebreakers can be done with groups of any size. The rolling backpack carries all the necessary gear along with our Conflict Resolution Text, Test Anxiety Powerpoint, reproducible e-book and a Leadership Activities CD that includes safety instructions, detalied instructions for each activity, suggestions for facilitation strategies and downloadable handouts. Price includes 2-day Regional Training for one faciltator in Appreciative Facilitation or Conflict Resolution. Contact us for a 15% discount for non-profit organizations. Click HERE to enlarge picture. Click here to view and compare the FUEL Pack Activities Includes: Rolling Backpack weighs 25 lbs. and can be stored in a 24x17x11 space. MTC Leadership Activity CD, Test Anxiety PowerPoint and reproducible e-Book. Icebreakers and hands-on activities that teach beginning to advanced group leadership, stress reduction, conflict resolution and basic teamwork. 24 activities for up to 30 participants at one time. Icebreakers can be used with groups of any size. One registration in a regional MTC Appreciative Facilitation or Conflict Resolution training. Free Ground Shipping is not offered on this items Click HERE to Return to Portable Ropes Main Page. http://store.teambuildinginc.com/items/shop-by-type/physical-team-building-activities/mtc-portable-ropes-programs/mtc_leadership_fuel_pack-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1434308/categ_id/25229Team Videos > Videos - The ClassicsFri, 19 Oct 2007 10:07:00 PST Teach advanced teamwork, collaboration and problem-solving with the MTC Teambuilding Pack. It provides detailed instructions and gear for 63 activities that can accommodate up to 45 participants at a time and the icebreakers can be utilized with large groups. The pack includes The Appreciative Facilitator book and the Inspire, 40 Icebreakers CD as well a Teambuilding Activity CD with detailed instructions, safety guidelines, facilitation strategies and downloadable handouts. The kit comes with a 2-day Regional Training for one in Appreciative Facilitation or Conflict Resolution. 20% discount for non-profit organizations. Click HERE to enlarge picture. Click here to view and compare the FUEL Pack Activities Includes: Rolling Duffel weighs 37 lbs. and can be stored in a 24x17x11 space. The Appreciative Facilitator, Conflict Resolution text, 40 Icebreakers CD, and MTC Teambuilding Activity CD. Experiential activities that teach beginning and intermediate teamwork, collaboration and problem solving. 63 events that can accommodate up to 45 participants at one time. Some activities can be done with large groups of any size. One registration in a regional MTC Appreciative Facilitation or Conflict Resolution training Free Ground Shipping is not offered on this items Click HERE to Return to Portable Ropes Main Page. http://store.teambuildinginc.com/items/shop-by-topics/team-building/mtc-portable-ropes-programs/mtc_team_building_fuel_pack-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1434555/categ_id/25229Team Videos > Videos - The ClassicsThu, 19 Jul 2007 12:27:00 PST This comprehensive pack combines the Leadership Pack with the Teambuilding Pack to provide a full-range of equipment, activities and instructions at an inviting price. With the TeamLeader, you can manage up to 75 people at a time and engage multiple groups simultaneously with over 80 activities to choose from. As with the other F.U.E.L. packs, icebreakers can accommodate large groups of any size. It offers the optimum in flexibility, versatility, portability and impact. The price includes training for one in either Appreciative Facilitation or Conflict Resolution. 20% discount for non-profit organizations. Click HERE to enlarge picture. Click here to view and compare the FUEL Pack Activities Includes: Weighs 62 lbs. and can be stored in a 22x15x24 space. Offers portability and flexibility with mini packs, rolling duffle, tote and backpack. Combines the LEADERSHIP PACK with the TEAMBUILDING PACK. Provides the full-range of equipment, activities and instructions at an affordable price. Offers 83 activities that can accommodate up to 75 participants. Icebreakers can be done with groups of any size. Engages multiple groups simultaneously. Includes one registration in a regional MTC Appreciative Facilitation or Conflict Resolution training. Free Ground Shipping is not offered on this items Click HERE to Return to Portable Ropes Main Page. http://store.teambuildinginc.com/items/shop-by-topics/team-building/mtc-portable-ropes-programs/mtc_teamleader_fuel_pack-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1434556/categ_id/25229Team Videos > Videos - The ClassicsThu, 19 Jul 2007 12:28:00 PST Improving Communication and Reducing Conflict With 30 years of proven reliability and over 40 million users, DiSC Classic remains the most trusted learning instrument in the industry. It is used worldwide in dozens of training and coaching applications, including organizational development and performance improvement. Designed to complement and supplement existing training programs, DiSC Classic can help improve communication, ease frustration and conflict, and develop effective managers and teams. The power of DiSC Classic is available on paper or online via the EPIC platform - just choose the response format and report that best meet your needs. Set the Standard for Self-Understanding DiSC Dimensions of Behavior provide a nonjudgmental language for exploring behavioral issues across four primary dimensions: Dominance: Direct and Decisive. Ds are strong-willed, strong-minded people who like accepting challenges, taking action, and getting immediate results. Influence: Optimistic and Outgoing. is are people people who like participating on teams, sharing ideas, and energizing and entertaining others. Steadiness: Sympathetic and Cooperative. Ss are helpful people who like working behind the scenes, performing in consistent and predictable ways, and being good listeners. Conscientiousness: Concerned and Correct. Cs are sticklers for quality and like planning ahead, employing systematic approaches, and checking and re-checking for accuracy. Bring Out the Best in Your Management Team DiSC Classic can help employees at all levels: understand their own behavior learn how and when to adapt their behavior improve communication promote appreciation of differences enhance individual and team performance reduce conflict Give Your Sales and Customer Service Teams a Competitive Edge DiSC Classic is proven to help sales professionals: create and maintain relationship-based sales identify their customers DiSC styles and adapt their selling or support styles accordingly stay focused on customer needs Online version also available through the EPIC platform http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/disc-classic/disc-classic-c-888-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1659664/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 12:55:00 PST Helping People Work More Effectively in Teams Successful team members dont do the same thing at the same time. They do the right thing at the right time. And while team members work together toward a common goal, individuals still must play their separate parts in the process. As organizations rely more on teams to innovate, problem solve, produce, and compete at the speed of change, understanding and capitalizing on individual approaches to group processes is the bottom line on creating high-performance teams. Discover the Right Roles For the Right People The Team Dimensions Profile is a unique self-directed learning instrument that helps individuals work from their strengths by identifying their most natural team role. Available on paper and online via the EPIC platform, the Team Dimensions Profile helps team members understand the importance of each role and furthers their appreciation of each individuals contribution. The five roles are Creator, Advancer, Refiner, Executor, and Flexer. Z Process Keeps Teams Moving in the Right Direction The Team Dimensions Profile maps the flow of assigning roles, completing tasks, and handing off tasks to other team members through the Z Process. In this relay process, tasks are passed from Creators to Advancers, from Advancers to Refiners, and from Refiners to Executors. Flexers keep the process moving by filling gaps in the team. Capitalize on Individual Strengths for Total Team Performance The Team Dimensions Profile helps teams in your organization: identify individual approaches to innovative teamwork match individual strengths with team roles reinforce and appreciate the contributions of others reduce team stress and conflict foster trust and build mutual support encourage team innovation and problem solving reduce project-cycle time and increase productivity The Team Dimensions Profile and its unique Z Process help you meet the team challenge. Its a proven way to clarify roles, simplify processes, and maximize individual contributions for total team results. http://store.teambuildinginc.com/items/shop-by-topics/team-members/team-dimensions/team-dimensions-profile-c-463-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1659668/categ_id/25229Team Videos > Videos - The ClassicsFri, 4 Apr 2008 07:36:00 PST Helping People Work More Effectively in Teams Successful team members dont do the same thing at the same time. They do the right thing at the right time. And while team members work together toward a common goal, individuals still must play their separate parts in the process. As organizations rely more and more on teams to innovate, problem solve, produce, and compete at the speed of change, understanding and capitalizing on individual approaches to group processes is the bottom line on creating high-performance teams. The Facilitators Kit includes everything you need to conduct a full- or half-day session using the Team Dimensions Profile . Youll get research and technical background, a fully scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box. Discover the Right Roles for the Right People The Team Dimensions Profile is a unique self-directed learning instrument that helps individuals work from their strengths by identifying their most natural team role. Available on paper and online via the EPIC platform, the Team Dimensions Profile helps team members understand the importance of each role and furthers their appreciation of each individuals contribution. The five roles are Creator, Advancer, Refiner, Executor, and Flexer. Z Process Keeps Teams Moving in the Right Direction The Team Dimensions Profile maps the flow of assigning roles, completing tasks, and handing off tasks to other team members through the Z Process. In this relay process, tasks are passed from Creators to Advancers, from Advancers to Refiners, and from Refiners to Executors. Flexers keep the process moving by filling gaps in the team. Capitalize on Individual lStrengths for Total Team Performance The Team Dimensions Profile helps teams in your organization: identify individual approaches to innovative teamwork match individual strengths with team roles reinforce and appreciate the contributions of others reduce team stress and conflict foster trust and build mutual support encourage team innovation and problem-solving reduce project-cycle time and increase productivity The Team Dimensions Profile and its unique Z Process help you meet the team challenge. Its a proven way to clarify roles, simplify processes, and maximize individual contributions for total team results. The Team Dimensions Profile Facilitators Kit includes: Facilitators Manual Scripted Seminar Presentation Materials on CD-ROM Hit the Mark Game Two Profiles http://store.teambuildinginc.com/items/shop-by-topics/team-members/team-dimensions/team-dimensions-profile-facilitator-s-kit-b-463-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1659669/categ_id/25229Team Videos > Videos - The ClassicsWed, 6 Jan 2010 05:46:00 PST Reducing Turnover and Increasing Productivity Have you ever wondered what makes a good company great? Its the people. Committed, productive employees are key to organizational success and a healthy bottom line. The challenge, then, is retaining and developing satisfied, committed employees. The solution is the Work Expectations Profile . This engaging, self-directed learning instrument helps your employees understand and manage their work expectations. Research has shown that people who have clearly defined, well-communicated expectations have better attitudes and enjoy greater job satisfaction than people whose expectations go unspoken or unrealized. And companies that employ satisfied, successful people reap the rewards of increased productivity and reduced turnover. The Work Expectations Profile Individual Report makes it even easier for managers and employees to dialogue about their work expectations. The Gap Analysis provides participants with an at-a-glance look at how important each Work Expectation category is to them and to what degree each is being met. This helps them quickly pinpoint which Work Expectations categories need the most attention. Explore 10 Key Expectations In a typical employment situation, certain expectations, such as salary, hours, and job duties are clearly understood by both employer and employee. Other expectations, however, are so intimately linked to an individuals concept of work that they often go unspoken or unacknowledged. The Work Expectations Profile helps people explore 10 work expectations that affect todays employment relationships: Structure Diversity Recognition Autonomy Environment Expression Teamwork Stability Balance Career Growth Focus/Reflect/Act Model Delivers Memorable Learning The Work Expectations Profile helps people: Focus on their high expectations Reflect on whether their high expectations are met or unmet and whether they are spoken or unspoken Act on what theyve discovered Multidimensional Tool Suits Todays Business Climate The Work Expectations Profile is designed to help individuals uncover and explore their expectations in a variety of employment situations: Working on a team Transitioning to a new position or experiencing organizational restructuring Creating meaningful performance reviews Making the most of daily routines Open the Door to Mutual Understanding Organizations use the Work Expectations Profile to help employees: Explore key work expectations Discover which expectations are most important to them Learn how to communicate their expectations to others Learn how to initiate steps to have their expectations met Learn how to adjust their expectations when necessary http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/work-expectations/work-expectations-profile-c-251-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1659861/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 12:54:00 PST Reducing Turnover and Increasing Productivity Have you ever wondered what makes a good company great? Its the people. Committed, productive employees are key to organizational success and a healthy bottom line. The challenge, then, is retaining and developing satisfied, committed employees. The solution is the Work Expectations Profile . This engaging, self-directed learning instrument helps your employees understand and manage their work expectations. Research has shown that people who have clearly defined, well-communicated expectations have better attitudes and enjoy greater job satisfaction than people whose expectations go unspoken or unrealized. And companies that employ satisfied, successful people reap the rewards of increased productivity and reduced turnover. The Facilitators Kit includes everything you need to conduct a full- or half-day session using the Work Expectations Profile . Youll get research and technical background, a fully scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box. Explore 10 Key Expectations In a typical employment situation, certain expectations, such as salary, hours, and job duties are clearly understood by both employer and employee. Other expectations, however, are so intimately linked to an individuals concept of work that they often go unspoken or unacknowledged. The Work Expectations Profile helps people explore 10 work expectations that affect todays employment relationships: Structure Diversity Recognition Autonomy Environment Expression Teamwork Stability Balance Career Growth Focus/Reflect/Act Model Delivers Memorable Learning The Work Expectations Profile helps people: Focus on their high expectations Reflect on whether their high expectations are met or unmet and whether they are spoken or unspoken Act on what theyve discovered Multidimensional Tool Suits Todays Business Climate The Work Expectations Profile is designed to help individuals uncover and explore their expectations in a variety of employment situations: Working on a team Transitioning to a new position or experiencing organizational restructuring Creating meaningful performance reviews Making the most of daily routines Open the Door to Mutual Understanding Organizations use the Work Expectations Profile to help employees: Explore key work expectations Discover which expectations are most important to them Learn how to communicate their expectations to others Learn how to initiate steps to have their expectations met Learn how to adjust their expectations when necessary The Work Expectations Profile Facilitators Kit includes: Facilitators Sourcebook Presentation Materials on CD-ROM Two profiles http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/work-expectations/work-expectations-profile-facilitator-s-kit-b-251-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1660273/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 12:59:00 PST Help People Maximize Their Time Setting priorities and managing time are basic to enhancing individual and organizational performance. The pressure to find innovative ways to achieve goals, stay ahead of the competition, respond quickly to customer needs, and enjoy life outside of work is increasingly intense in todays less structured, information-driven workplace. Meeting the daily challenges of managing professional and personal responsibilities requires a learning strategy that focuses on individual needs. The Time Mastery Profile helps people assess their time-management effectiveness and create a personal plan for improving their skills in key areas. Create More Time in the Day If you could reduce your staffs wasted time by just five minutes every hour, productivity would jump 8.3 percent. Efficiency levels would also rise as employees devoted more time to completing critical tasks. The advantages of effective time management include the following: accomplishing more each day meeting project deadlines serving more customers without added staff, equipment, or office space spending more time pursuing opportunities and less time doing paperwork and attending meetings Tap Into A Powerful Tool for Self-Assessment The Time Mastery Profile is a unique tool that provides people with a complete self-directed assessment of their current time-management effectiveness. The instrument consists of 60 statements that describe employees time-related behavior in 12 categories: Attitudes Goals Priorities Analyzing Planning Scheduling Interruptions Meetings Written communications Delegation Procrastination Team time Transform Self-Awareness Into Results The Time Mastery Profile includes a workbook with practical tips to help employees improve their time-management skills in 12 key categories. The workbook supplies a detailed framework for a personal action plan under each of the 12 headings. Written in contemporary language for all levels of the organization, the Time Mastery Profile is comprehensive and fast. Most people need less than one hour to take the first steps toward more effective management of their time. http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/time-mastery/time-mastery-profile-c-345-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1660274/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 12:52:00 PST Help People Maximize Their Time Setting priorities and managing time are basic to enhancing individual and organizational performance. The pressure to find innovative ways to achieve goals, stay ahead of the competition, respond quickly to customer needs, and enjoy life outside of work is increasingly intense in todays less structured, information-driven workplace. Meeting the daily challenges of managing professional and personal responsibilities requires a learning strategy that focuses on individual needs. The Time Mastery Profile helps people assess their time-management effectiveness and create a personal plan for improving their skills in key areas. The Facilitators Kit includes everything you need to conduct a full- or half-day session using the Time Mastery Profile. Youll get research and technical background, a fully scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box. Create More Time in the Day If you could reduce your staffs wasted time by just five minutes every hour, productivity would jump 8.3 percent. Efficiency levels would also rise as employees began to devote more time to completing critical tasks. The advantages of effective time management include the following: accomplishing more each day meeting project deadlines serving more customers without added staff, equipment, or office space spending more time pursuing opportunities and less time doing paperwork and attending meetings Tap Into A Powerful Tool for Self-Assessment The Time Mastery Profile is a unique tool that provides people with a complete self-directed assessment of their current time-management effectiveness. The instrument consists of 60 statements that describe employees time-related behavior in 12 categories: Attitudes Goals Priorities Analyzing Planning Scheduling Interruptions Meetings Written communications Delegation Procrastination Team time Transform Self-Awareness Into Reults The Time Mastery Profile includes a workbook with practical tips to help employees improve their time-management skills in 12 key categories. The workbook supplies a detailed framework for a personal action plan under each of the 12 headings. Written in contemporary language for all levels of the organization, the Time Mastery Profile is comprehensive and fast. Most people need less than one hour to take the first steps toward more effective management of their time. The Time Mastery Profile Facilitators Kit includes: Facilitators Manual Scripted Seminar Presentation Materials on CD-ROM Two profiles http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/time-mastery/time-mastery-profile-facilitator-s-kit-b-345-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1660276/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 12:52:00 PST Overcoming Communication Barriers Organizations have always known that success depends on people communicating effectively, contributing not only to the bottom line but to a positive performance environment. Successful organizations also know that good communication is not just about speaking well. Its about the quality of the connection between the senders and the receivers of the message. The strongest influence on the quality and outcome of all communications is the ability to listen effectively. Only by listening effectively can you respond appropriately. The Personal Listening Profile helps individuals understand how to listen more effectively in a variety of situations. It is useful in many applications, including customer service, presentation skills, conflict resolution, and team building. Learn to Listen and Respond with Purpose Listening is more than hearing. Listening is the ability to receive, attend to, interpret, and respond to verbal messages and other cues, like body language, in ways that are appropriate to the purpose. If the message is entertaining, our purpose is to enjoy, so we listen and respond in a relaxed manner. If the message is intended to persuade us, our purpose is judgment, so we listen and respond critically. It is estimated that people screen out or misunderstand the intended meaning or purpose of a message in over 70 percent of communications, making listening the biggest contributing factor to miscommunication. Discover the Impact of Different Listening Approaches Behavioral research shows that people approach listening with different purposes and with different motivations related to that purpose. The Personal Listening Profile helps people discover their preferred or most natural approach to listening as they gain insight into the different listening approaches of others. The Personal Listening Profile identifies five listening approaches: Appreciative Empathic Comprehensive Discerning Evaluative Adopt an Appropriate Listening Approach The Personal Listening Profile also helps people see that their preferred listening approach may not be appropriate to every situation. They learn when and how to adopt another listening approach for more successful communication. It outlines three primary factors to consider in choosing the listening approach appropriate to the situation: Purpose, Motivation, and Behavioral Indicators. Enhance Individual and Team Performance Organizations use the Personal Listening Profile to: enhance communication reduce conflict strengthen customer relationships develop leaders improve management effectiveness boost productivity http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/personal-listening-profile/personal-listening-profile-c-317-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1660278/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 12:56:00 PST Overcoming Communication Barriers Organizations have always known that success depends on people communicating effectively, contributing not only to the bottom line but to a positive performance environment. Successful organizations also know that good communication is not just about speaking well. Its about the quality of the connection between the senders and the receivers of the message. The strongest influence on the quality and outcome of all communications is the ability to listen effectively. Only by listening effectively can you respond appropriately. The Personal Listening Profile helps individuals understand how to listen more effectively in a variety of situations. It is useful in many applications, including customer service, presentation skills, conflict resolution, and team building. The Facilitators Kit includes everything you need to conduct a full- or half-day session using the Personal Listening Profile. Youll get research and technical background, a fully scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box. Learn to Listen and Respond With Purpose Listening is more than hearing. Listening is the ability to receive, attend to, interpret, and respond to verbal messages and other cues, like body language, in ways that are appropriate to the purpose. If the message is entertaining, our purpose is to enjoy, so we listen and respond in a relaxed manner. If the message is intended to persuade us, our purpose is judgment, so we listen and respond critically. It is estimated that people screen out or misunderstand the intended meaning or purpose of a message in over 70 percent of communications, making listening the biggest contributing factor to miscommunication. Discover the Impact of Different Listening Approaches Behavioral research shows that people approach listening with different purposes and with different motivations related to that purpose. The Personal Listening Profile helps people discover their preferred or most natural approach to listening as they gain insight into the different listening approaches of others. The Personal Listening Profile identifies five listening approaches: Appreciative Empathic Comprehensive Discerning Evaluative Adopt an Appropriate Listening Approach The Personal Listening Profile also helps people see that their preferred listening approach may not be appropriate to every situation. They learn when and how to adopt another listening approach for more successful communication. It outlines three primary factors to consider in choosing the listening approach appropriate to the situation: Purpose, Motivation, and Behavioral Indicators. Enhance Individual and Team Performance Organizations like yours use the Personal Listening Profile to: enhance communication reduce conflict strengthen customer relationships develop leaders improve management effectiveness boost productivity http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/personal-listening-profile/personal-listening-profile-facilitator-s-kit-b-317-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1660279/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 12:56:00 PST Explore Diversity Issues in Four Key Areas The Discovering Diversity Profile helps employees learn how they respond to workforce diversity issues and where they need to develop increased understanding. It is the foundation on which effective communication, acceptance, and teamwork can be built. This self-directed learning instrument provides a safe, confidential way for employees to explore the complex issues surrounding diversity in four key areas: Knowledge Understanding Acceptance Behavior Help People Capitalize on Differences As the dramatic shift to a highly diverse workforce continues, organizations know they must help all workers understand, accept, and capitalize on differences. They know the cultural backgrounds and experiences of diverse employees and customers can enrich the organization, making it more innovative and globally competitive. But realizing the benefits of diversity means meeting the diversity challenge through self-awareness, understanding, and commitment. That commitment must begin at the top. Leaders who truly value diversity want more than compliance. And they know commitment to diversity grows only as self-awareness and personal accountability flourish within the organization. Discover Your Comfort Level The Discovering Diversity Profile guides learners through a confidential interpretation process that identifies their present attitudes about workforce diversity. They quickly assess their level of comfort - or discomfort - with differences by using a simple feedback grid that corresponds to the four diversity areas. Current feelings, opinions, knowledge, and skills are pinpointed. The impact of individual comfort level on workplace effectiveness is clarified, and specific suggestions for improving individual understanding of diverse groups are offered. Gain Insight, Take Action, Value Diversity The Discovering Diversity Profile helps individuals in an organization: discover their personal comfort level with people who are different from themselves understand the impact of their behavior on others assess the accuracy of their knowledge about differences limit the influence of stereotypes reduce conflict transform knowledge into acceptance and empathy http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/discovering-diversity/discovering-diversity-profile-c-298-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1660281/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 12:55:00 PST Explore Diversity Issues in Four Key Areas The Discovering Diversity Profile helps employees learn how they respond to workforce diversity issues and where they need to develop increased understanding. It is the foundation on which effective communication, acceptance, and teamwork can be built. This self-directed learning instrument provides a safe, confidential way for employees to explore the complex issues surrounding diversity in four key areas: Knowledge Understanding Acceptance Behavior The Facilitators Kit includes everything you need to conduct a full- or half day session on the Discovering Diversity Profile . Youll get research and technical background, a fully-scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box. Help People Capitalize on Differences As the dramatic shift to a highly diverse workforce continues, organizations know they must help all workers understand, accept, and capitalize on differences. They know the cultural backgrounds and experiences of diverse employees and customers can enrich the organization, making it more innovative and globally competitive. But realizing the benefits of diversity means meeting the diversity challenge through self-awareness, understanding, and commitment. That commitment must begin at the top. Leaders who truly value diversity want more than compliance. And they know commitment to diversity grows only as self-awareness and personal accountability flourish within the organization. Discover Your Comfort Level The Discovering Diversity Profile guides learners through a confidential interpretation process that identifies their present attitudes about workforce diversity. They quickly assess their level of comfort - or discomfort- with differences by using a simple feedback grid that corresponds to the four diversity areas. Current feelings, opinions, knowledge, and skills are pinpointed. The impact of individual comfort level on workplace effectiveness is clarified, and specific suggestions for improving individual understanding of diverse groups are offered. Gain Insight, Take Action, Value Diversity The Discovering Diversity Profile helps individuals in an organization: discover their personal comfort level with people who are different from themselves understand the impact of their behavior on others assess the accuracy of their knowledge about differences limit the influence of stereotypes reduce conflict transform knowledge into acceptance and empathy The Discovering Diversity Profile Facilitators Kit includes: Facilitators Manual Scripted Seminar Presentation Materials on CD-ROM Two Profiles http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/discovering-diversity/discovering-diversity-profile-facilitator-s-kit-b-298-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1660282/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 12:55:00 PST Explore Coping and Stress in Four Life Areas The Coping and Stress Profile is a unique, self-directed learning instrument that provides people with valuable feedback on stress and coping in four interconnected areas of life: Personal, Work, Couple, and Family. The profile uses an engaging process of personal learning that: provides critical insight into how stress in one area of life impacts other areas examines how coping resources in one area can be used to decrease stress in another shows the relationship between stress, coping resources, and overall satisfaction Helping People Manage Personal and Work Stress Todays workplace demands high performance of its employees, but that no longer means putting work ahead of everything else. Organizations formerly disregarded the need to balance life outside of work and accepted the fact that productivity suffered as a result. Todays more dynamic, team-oriented organizations require flexible, creative, sustainable performance, the kind that comes with people who know how to balance the urgent demands of work life and personal life without sacrificing either. Discover the Power of Relationships Other stress management approaches focus primarily on using personal coping resources such as exercise, nutrition, and building self-esteem to deal with stress. The Coping and Stress Profile focuses on relationship coping resources as the most effective and consistent response to stressors identified in all four life areas. Learn Four Key Coping Resources Four key relationship coping resources are: Problem-Solving - the ability to deal directly with, not avoid, the problems you face and make positive changes to resolve them Communication - the ability to honestly share thoughts and feelings with others to promote mutual understanding Closeness - a comfort level with others and the ability to connect with people in your environment Flexibility - an openness and ability to respond to change Improve Performance and Increase Satisfaction The Coping and Stress Profile helps people in organizations: discover stress issues in each life area and capitalize on coping strengths to manage stress earn to minimize or eliminate common daily stressors identify areas for coping skills improvement develop flexibility in responding to change communicate more effectively to improve problem-solving build mutually supportive relationships http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/coping~stress/coping-stress-profile-c-260-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1660283/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 12:47:00 PST Explore Coping and Stress in Four Life Areas The Coping and Stress Profile is a unique, self-directed learning instrument that provides people with valuable feedback on stress and coping in four interconnected areas of life: Personal, Work, Couple, and Family. The profile uses an engaging process of personal learning that: provides critical insight into how stress in one area of life impacts other areas examines how coping resources in one area can be used to decrease stress in another shows the relationship between stress, coping resources, and overall satisfaction The Facilitators Kit includes everything you need to conduct a full- or half day session on the Coping and Stress Profile . Youll get research and technical background, a fully-scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box. Helping People Manage Personal and Work Stress Todays workplace demands high performance of its employees, but that no longer means putting work ahead of everything else. Organizations formerly disregarded the need to balance life outside of work and accepted the fact that productivity suffered as a result. Todays more dynamic, team-oriented organizations require flexible, creative, sustainable performance, the kind that comes with people who know how to balance the urgent demands of work life and personal life without sacrificing either. Discover the Power of Relationships Other stress management approaches focus primarily on using personal coping resources such as exercise, nutrition, and building self-esteem to deal with stress. The Coping and Stress Profile focuses on relationship coping resources as the most effective and consistent response to stressors identified in all four life areas. Learn Four Key Coping Resources Four key relationship coping resources are: Problem-Solving - the ability to deal directly with, not avoid, the problems you face and make positive changes to resolve them Communication - the ability to honestly share thoughts and feelings with others to promote mutual understanding Closeness - a comfort level with others and the ability to connect with people in your environment Flexibility - an openness and ability to respond to change Improve Performance and Increase Satisfaction The Coping and Stress Profile helps people in organizations: discover stress issues in each life area and capitalize on coping strengths to manage stress learn to minimize or eliminate common daily stressors identify areas for coping skills improvement develop flexibility in responding to change communicate more effectively to improve problem-solving build mutually supportive relationships The Coping and Stress Facilitators Kit includes: Facilitators Manual Scripted Seminar Presentation Materials on CD-ROM Two Profiles http://store.teambuildinginc.com/items/shop-by-topics/stress-management/coping~stress/coping-stress-profile-facilitator-s-kit-b-260-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1660284/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 12:47:00 PST Discovering and Developing Leadership Potential Leaders come in many varieties, ranging from the charismatic visionary to the unassuming team player. Most leaders display several leadership characteristics or dimensions of leadership. A follower can become a leader and a leader can spend time as a follower. The Dimensions of Leadership Profile is designed to strengthen your organization in three ways Discover what you value in yourself as a leader. Youll better understand how you are likely to make use of a leadership opportunity. Youll see how you contribute to your groups success and find it easier to plan for your own development as a formal or informal leader. Learn what kinds of leaders you want to follow. Youll discover what you value in a leader and what kind of leadership you want to support. You can also describe in a nonthreatening way how another person provides leadership. The results offer valuable feedback to present leaders and helps them to see how others perceive their contribution. Determine the dimensions of leadership needed by your organization. Every organization is faced with unique challenges, each of which may require a different combination of leadership skills. With the insights gained from the Dimensions of Leadership Profile , you can more purposefully recruit and encourage potential leaders to contribute where needed. Expand Your Definition of Leadership In a successful organization, leaders can be found at every level - from the boardroom to the mailroom, from the chairmans office to the customer-service desk. This is particularly true in organizations that have given up elaborate hierarchies in favor of a team-oriented approach to leadership and management. Leadership is also important in Total Quality Management and is one of the evaluation criteria for the Malcolm Baldrige quality award. Discover the 12 Dimensions of Leadership The Dimensions of Leadership Profile allows learners to explore leadership from one of three points of view: self as leader, another person as leader, or the need for leadership. The profile then guides learners in their personal assessment of four broad aspects of leadership: Character, Analysis, Accomplishment, and Interaction. Finally, learners determine how they view 12 specific Dimensions of Leadership: Enthusiasm Integrity Self-renewal Courage Perceiving Judgment Performing Problem-solving Team-building Collaboration Inspiring Serving others Develop Leaders at All Levels of Your Organization Organizations use the Dimensions of Leadership Profile to help people: discover personal leadership characteristics develop an understanding of the leader-follower relationship encourage acceptance of different approaches to leadership match leadership approaches to organizational needs recognize the strengths in shared leadership The Dimensions of Leadership Profile Facilitators Kit includes: Facilitators Manual Scripted Seminar Presentation Materials on CD-ROM Two Profiles http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/dimensions-of-leadership/dimensions-of-leadership-profile-c-278-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1660285/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 12:45:00 PST Discovering and Developing Leadership Potential Leaders come in many varieties, ranging from the charismatic visionary to the unassuming team player. Most leaders display several leadership characteristics or dimensions of leadership. A follower can become a leader and a leader can spend time as a follower. The Dimensions of Leadership Profile is designed to strengthen your organization in three ways: Discover what you value in yourself as a leader. Youll better understand how you are likely to make use of a leadership opportunity. Youll see how you contribute to your groups success and find it easier to plan for your own development as a formal or informal leader. Learn what kinds of leaders you want to follow. Youll discover what you value in a leader and what kind of leadership you want to support. You can also describe in a nonthreatening way how another person provides leadership. The results offer valuable feedback to present leaders and helps them to see how others perceive their contribution. Determine the dimensions of leadership needed by your organization. Every organization is faced with unique challenges, each of which may require a different combination of leadership skills. With the insights gained from the Dimensions of Leadership Profile, you can more purposefully recruit and encourage potential leaders to contribute where needed. The Facilitators Kit includes everything you need to conduct a full- or half day session on the Dimensions of Leadership Profile . Youll get research and technical background, a fully-scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box. Expand Your Definition of Leadership In a successful organization, leaders can be found at every level - from the boardroom to the mailroom, from the chairmans office to the customer-service desk. This is particularly true in organizations that have given up elaborate hierarchies in favor of a team-oriented approach to leadership and management. Leadership is also important in Total Quality Management and is one of the evaluation criteria for the Malcolm Baldrige quality award. Discover the 12 Dimensions of Leadership The Dimensions of Leadership Profile allows learners to explore leadership from one of three points of view: self as leader, another person as leader, or the need for leadership. The profile then guides learners in their personal assessment of four broad aspects of leadership: Character, Analysis, Accomplishment, and Interaction. Finally, learners determine how they view 12 specific Dimensions of Leadership: Enthusiasm Integrity Self-renewal Courage Perceiving Judgment Performing Problem-solving Team-building Collaboration Inspiring Serving others Develop Leaders at All Levels of Your Organization Organizations use the Dimensions of Leadership Profile to help people: discover personal leadership characteristics develop an understanding of the leader-follower relationship encourage acceptance of different approaches to leadership match leadership approaches to organizational needs recognize the strengths in shared leadership The Dimensions of Leadership Profile Facilitators Kit includes: Facilitators Manual Scripted Seminar Presentation Materials on CD-ROM One Highlighter Two Profiles http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/dimensions-of-leadership/dimensions-of-leadership-profile-facilitator-s-kit-b-278-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1660286/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 12:45:00 PST One of the most exciting things to come from Inscape in recent years is not a product, but a product platform. EPIC (Electronic Profile Information Center) provides a simple way to deliver profiles via the internet. Heres how it works: As an EPIC account holder, you have access to all of Inscapes online profiles through EPIC. From your PC, you can administer access codes that allow people to complete the assessments online. Once a respondent finishes answering the questions, the resulting report goes to the respondent or to you-you decide! Credits Credits is the term used to describe the currency used in the EPIC system. Credits are needed to issue access codes for individual reports and generate group/facilitator reports. Gain Administrative Control Deliver reports where and when you want Manage just-in-time inventory Address the needs of multi-location businesses Run reports on customer purchases and response information Provide larger clients with sub-accounts, giving them administrative control Power Your Brand Feature your logo and contact information on-screen and in print Associate your brand with high-tech delivery Cross-sell other profiles available on EPIC Improve Your Bottom Line Build ongoing relationships with large customers Regenerate reports as team members change Up sell your clients to higher margin products Reduce costs by eliminating shipping and handling charges Increased Productivity Improved accuracy and ease of scoring Added training time Supports blended learning initiatives Enhanced Report Options Get unique reports and features not available in paper profiles Build group reports from stored data Easily regenerate group reports as staff changes Sub-account Availability Administrative control in your hands Online help available 24 hours a day, seven days a week Products Available on EPIC DiSC Classic 1.0 - sample report (.pdf 487kb) DiSC Classic 2.0 Plus - sample report (.pdf 636kb) DiSC Facilitators Report - sample report (.pdf 349kb) DiSC Group Culture Report - sample report (.pdf 313kb) Discovering Diversity Profile - sample report (.pdf 270kb) Personal Listening Profile - sample report (.pdf 216kb) Team Dimensions Profile - sample report (.pdf 149kb) Time Mastery Profile - sample report (.pdf 330kb) Work Expectations Profile - sample report (.pdf 266kb) http://store.teambuildinginc.com/items/shop-by-topics/personal-style/epic~online-profile-platform-/epic-account-w-801-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1662096/categ_id/25229Team Videos > Videos - The ClassicsFri, 4 Apr 2008 08:27:00 PST Developing and Coaching Others The KEY to Changing Behavior and Improving Performance Despite slogans that tell employees that they are responsible for their own growth and development, the reality is clear - without motivation, support, and coaching from managers, employees have a difficult time developing their talents on their own. Research shows that the support and effective involvement of managers is the single most important factor in determining whether what an employee learns in a classroom transfers into behavior change on-the-job. Managers who are effectively involved in the growth and development of their employees make behavior change happen. It takes managers who Continuously support and coach the development of their employees, Positively impact learners before, during and after each element in a learning process, Effectively handle coaching moments so that employees teach themselves. Experience suggests, however, that many organizations do not require or equip managers to coach and develop their employees. Thus a lot of time, money, and resources invested in training and developing employees too often results in little to no behavioral change or performance improvement. Thats why we created Developing and Coaching Others. Course Description Developing and Coaching Others is about how managers can effectively and successfully develop and coach their team members to become better and more consistent performers. The program will help your managers learn the specifics of how they can effectively impact the learning process and coaching moments of their teams to make the difference. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/leadership-essentials/developing-and-coaching-others/developing-and-coaching-others-participant-guide-vl-dco-pg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1722403/categ_id/25229Team Videos > Videos - The ClassicsThu, 18 Oct 2007 13:10:00 PST Coaching Job Skills I do a lot to motivate the team to meet our departments quarterly targets, but is that really job-focused coaching? Managers are responsible for so much these days - hiring staff, meeting budget targets, and achieving department goals. It would be easy to simply ignore individual job task coaching. Shouldnt managers spend their time driving team performance and not developing individual performers? For over 20 years, weve helped thousands of organizations equip managers with the skills they need to succeed. Our experience is that a managers coaching skills have a direct impact on business results. Managers who care enough to both help and train their team members elicit cooperation, win team member confidence, create more successful business units, and ultimately impact an entire organizations success. Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, a task, or a skill. In order to achieve results, coaching must go beyond just showing how to do something. Coaching involves observing, analyzing demonstrating, and giving feedback. Its a process of developing relationships with team members - relationships that ultimately can build the trust and respect that are the foundation of successful organizations. Program Description Coaching Job Skills Helps managers learn how to effectively coach individuals through a process of observation, analysis and communication. By carefully planning one-on-one discussions, managers can have the greatest impact and gain individual commitment to achieving results. Throughout the workshop, managers will review video presentations and case studies, participate in group discussions, practice new skills and receive immediate feedback. Managers leave the workshop with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: Understanding Job Skills Learning the Coaching Process Identifying Coachable Performance Problems Impact Managers and team leaders will be able to: Understand what coaching is, why it is important, and how it supports individual and company goals. Prepare for a coaching session by using observation and analysis to build a plan for a successful dialog. Hold a coaching conversation that improves an individuals performance and increases productivity. Use coaching as a way to build a valuable sense of teamwork between the team leader and team member through communication, shared goals and collaboration. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-essentials/coaching-job-skills/coaching-job-skills-participant-workbook-vlwb-cjs-121300-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1743781/categ_id/25229Team Videos > Videos - The ClassicsMon, 29 Oct 2007 12:01:00 PST Communicating Up I would call lack of candor the biggest dirty little secret in our business. Lack of candor basically blocks smart ideas, fast action, and good people contributing all the stuff theyve got. - Jack Welch While many training programs focus on the interpersonal skills needed to communicate with ones peers and staff, few address the unique challenge of communicating up. The ability of first-line managers to effectively communicate up the line affects team-member retention, productivity, and even profitability. This session focuses on communicating to those at higher levels. Participants will learn that communicating effectively with managers is all about understanding the managers style and environment first. Communication must be framed and adapted to fit the other persons unique perspective. Individuals will learn to frame communication up the chain of command to ensure candid dialogue that gets results. Communicating Up provides the tools necessary to align the individual with communication requirements of his or her manager. With its focus on preparation and clear commitments, this course can help even experienced managers build a more effective process for communicating and collaborating within the organizational hierarchy. Managers will also learn how to deliver bad news, communicate group accomplishments, and get a managers time and attention. Course Description Communicating Up is a four-hour workshop. This course helps managers learn the process required for informative and productive dialogue that will be valued by more senior managers. Throughout the workshop, they will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementations tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. Course Impact Managers and leaders will be able to: Understand the importance of framing all communication with their manager in terms of his/her self-interest. Enter meetings with their manager armed with a well-thought-out and clearly stated objective. Clearly link objectives with facts that support their managers plans and goals. Work with their manager to uncover any questions or reservations he/she may have concerning their message. Move conversations toward agreement with questions that focus on benefits to be gained when the objective is reached. Clearly and concisely restate the decision that result from Communicating Up and ensure that those decisions are mutually understood. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-essentials/communicating-up/communicating-up-participant-workbook-vlwb-cjs-121380-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1743818/categ_id/25229Team Videos > Videos - The ClassicsMon, 29 Oct 2007 12:32:00 PST Capitalizing on Team Talents How do you create a high-quality team of high-performing individuals? By helping team members recognize their natural team role, so they can work from their strengths and talents. idXready : Capitalizing on Team Talents provides organizations with the key to building and maintaining peak performing teams by helping individuals identify their innate strengths and limitations, and exploring how team members can work together more productively by tapping into their strengths to contribute to the overall success of the team. By incorporating proven, research-based assessments, Capitalizing on Team Talents personalizes the learning experience for each team member. Hands-on experiential learning activities help participants discover which team role they are most comfortable utilizing, identify their strengths and limitations, and learn how to build upon their natural strengths to maximize team performance. Rich video content and group activities generate opportunities for participants to learn about their own assets and stumbling blocks on a team, resulting in creation of highly productive, efficient, and cohesive teams. In Capitalizing on Team Talents, participants will: Learn the four different roles within teams and the diversity of inherent talents each role brings to the team Understand their natural team roles Recognize how to use their innate strengths to contribute maximally to a team Identify how to efficiently tap into their underutilized natural strengths in daily activities Discover activities that dont fall within their preferred role, and recognize that these activities may cause stress Uncover the strengths and limitations of their team, based on the distribution of team talents within Create action plans to reduce individual and team stress and increase team productivity by tapping into the natural talents of the individuals on their team CLICK HERE TO PREVIEW THE VIDEOS, LEADERS GUIDE AND PARTICIPANT MATERIALS idXready Programs synchronize... - proven learning models - participant pre-work - rich video assets - validated research-based assessments - individualized participant manuals - fully scripted leaders manuals - professional PowerPoint - proven processing activities - contemporary content http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/capitalizing-on-team-talents/capitalizing-on-team-talents-facilitator-kit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/1903641/categ_id/25229Team Videos > Videos - The ClassicsThu, 20 Dec 2007 09:48:00 PST This book clearly explains how top achievers consistently out market, out sell and out manage all the rest of us! I highly recommend this book for seasoned business veterans and rookies alike. Every manger and salesperson should be required to read this one! --Tom Hayden, Sr. VP of Marketing, Liberty/GoGo Travel This new book written by David Wright is published by Insight Publishing. Along with many experts on success, Chris Waugh was interviewed about flying by the seat of your pants for a chapter in this book. Other chapters include insights and observations from Ken Blanchard (of The One Minute Manager and Who Moved My Cheese? fame,) Jack Canfield (originator of the Chicken Soup for the Soul series,) Stephen Covey (author of The 7 Habits of Highly Successful People,) Merrick Rosenberg (Team Builders Plus and TeambuildingInc.com) and many more. http://store.teambuildinginc.com/items/shop-by-type/books/speaking-of-success/speaking-of-success-tbpbooks08-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2002640/categ_id/25229Team Videos > Videos - The ClassicsThu, 6 Mar 2008 13:02:00 PST Good negotiation skills are not something you are born with; they are a learned skill. Even the best negotiators who have had no formal training have learned their negotiation skills through trial and error. Unfortunately for you, your business cannot afford to allow employees to learn negotiation skills on the job. The normal negotiating behavior, as typically practiced in business and social contexts, does not generally produce high levels of satisfaction for either participant. Use of the Dealing with Conflict Instrument (DCI) will help change the outcome by getting participants to shift to a more collaborative conflict style, creating a win/win outcome. The Dealing with Conflict Instrument presents five conflict styles-accommodate, avoid, compromise, compete, and collaborate. By completing the DCI, you will learn about your own natural style tendencies; using the 360-Degree Feedback Set can give you insight into how you are perceived by others when resolving conflicts. The combined results of can indicate which styles of conflict resolution need the most improvement. Explore the characteristics of each conflict style, which will help you develop greater style flexibility. Learn how to dissect conflict situations using conflict analysis, deciding which style is best for a given situation and thus greatly affect the outcome. Benefits Participants learn to solve conflict problems by negotiating the issues more frequently to a win/win conclusion. By using methods posed in Dealing with Conflict, organizations will see attitudes toward conflict change to a proactive problem solving approach. Teams work together more effectively, and wherever conflict might flair in the future, a new perspective can be brought to bear. Participants become more competent and more confident handling conflict, reducing workplace stress, which is linked to lower productivity. Features Easy to administer and self score in just 10 minutes. Participants learn their dominant conflict style Participants learn when its most appropriate to use the 5 conflict styles. Participants become more flexible in conflict situations by learning that one approach is not optimal in all situations. Modular Trainers Guide provides options for using the assessment within other training or as the focal point of a 1-day conflict workshop. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/dealing-with-conflict~conflict-resolution-styles/dealing-with-conflict-instrument-5-pack-dci-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2014174/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:10:00 PST HRD Press DISCstyles (Only $15.00 per Assessment) The HRD Press DISCstyles assessment has been crafted specifically to assist organizations in understanding how behaviors impact the success of their employees-and how it all links to the bottom line. Based on theories originally developed by Dr. William Marston in the late 1920s, and adapted for effortless facilitation and corporate buy-in, our DISCstyles assessments is a highly validated tool trusted by Fortune 500 companies, the United States Military, and professional consultants worldwide. This easily administered 30-item assessment includes use of three interpersonal settings to maximize contextual authenticity (work, home, social). Each of the three standard interpretive graphs are plotted enabling a complete view of your preferred style. Product Benefits: - Gain awareness of personal strengths and motivations - Improve methods for interpersonal communication - Enhance conflict resolution ability - Build and strengthen teams - Improve professional relationships internally and externally You Will Learn: - Your Behavioral Style Tendencies, Strengths, and Struggles - Your Management Strategies and What Motivates You - Your Communication Preferences - About the Four Basic DISC styles - How to Identify Another Persons Style - How to Use Adaptability for Greater Success Inscape Publishing DiSC Classic Users, Click Here http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/discstyles-assessment-/disc-styles-assessment-5-pack-disc-hrd-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2014239/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:15:00 PST Key Benefits Irreconcilable differences suddenly seem understandable and productively bridged. Teach participants the ability to flex or adapt their style to the situation. Unlike DISC or MBTI, INSIGHT does not force a label or type designation on you. INSIGHT can facilitate virtually any training initiative by exposing root behavioral influences at the most basic level-in only 20 minutes! Key Features Participants can complete and self score the questionnaire in just 20 minutes. Provides both work style and personal style profiles to highlight ones ability to flex their styles according to the environment. Skill building focuses on learning to adapt your own communication style to others with different styles Comprehensive Trainers Guide details the instruments psychometric properties and provides extensive training application outlines for use in conflict management, stress management, customer service, and leadership. Description INSIGHT Inventory has a fast paced approach in an uncomplicated format which can make it the centerpiece of a training program or easy to integrate into an existing curriculum. Easy to use, participants will see results quickly. INSIGHT moves quickly from developing a profile to applying the learning. INSIGHT allows participants to develop a profile and apply what they have learned. Consultants and trainers alike appreciate the INSIGHT Inventorys ease of use and skill building designed to produce results-in a quality psychometric instrument. INSIGHT can be used for: Team building Conflict and stress management Leadership Training Interpersonal skills, sales and customer service Negotiation skills training. Includes 16 page team building booklet.http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/insight-inventory-/insight-inventory-form-a-teaming-up-with-insight-5-pack-iifa-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2014251/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:27:00 PST Heres a great way for your leaders to gather feedback from sources all around them and learn to work better with their supervisor, peers, and direct reports. 360-degree feedback using SLTI provides the leader and the direct report with a powerful platform to review their supervisor/direct report relationship. How and why the leader has used a specific approach or strategy can be examined, as well as the direct reports perception of the approach or strategy being used. Few techniques have greater potential to initiate positive behavior change than 360-degree feedback with SLTI. Following discussion of the leaders feedback, there is a natural segue into clarifying roles and responsibilities, as well as a review of performance. Includes SLTI Feedback Instruments and scoring sheets for supervisor, peers, and direct reports 360-Degree Feedback Profile for charting the feedback, with guidelines for discussing the results with each person http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/strategic-leadership-type-indicator-/strategic-leadership-type-indicator-5-pack-slti-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2014262/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:25:00 PST Making Decisions is a self-assessment and workbook that explores how you behave when you make decisions by yourself and with others. For example‹do you base personal decisions on logic, reason, cause and effect‹or values, emotions and your concern for people? Do you stand firm on decisions you consider good‹or are you willing to reconsider parts of the decision if this moves things forward? Many professionals have problems making decisions. That¹s because few people have had the opportunity to assess their ability and build their skills in this area. By completing this profile, you¹ll gain an objective evaluation of your strengths and weaknesses and gain the self-knowledge that is critical to making the right decisions. The profile focuses on five behavior areas: The criteria you use to make a decision when you make a decision by yourself The standards you follow when working with others to make a decision The way in which you deal with differences of opinions when making decisions with others What you do after a decision has been made in a group The way you behave personally after a decision has been finalized To complete the assessment, simply read the 25 questions and record your answers on the score sheet. Your results will be interpreted in easy-to-understand language and meaningful terms. The workbook concludes with practical ³what to do next² steps that will clarify exactly how you can make decision-making a winning competency. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/making-decisions-profile/making-decisions-profile-5-pack-mdp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2014272/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:20:00 PST The number of people in the group you lead or the size of your organization doesnt matter. The book is organized around the qualities and abilities that enable a leader to effectively lead a few people ... a large organization ... or even a nation. Whether you are a new or experienced leader, you will find development activities that cover a wide variety of skills that can help you reach your greatest potential. Do you need to work on dealing with demands on your time? Pacing yourself? Feeling comfortable in all your many different roles? Making difficult decisions? Understanding and capitalizing on your leadership style? Youll find just the right activity here. Sample activities: How Do You Spend Your Leadership Time? The Plugged-In Leader Managing Sideways Leading Outside the Box Leadership Survival Skills Collaborative Management The activities couldnt be easier to use. Youll get the purpose of the activity, description of the activity, time allotted, resources required, presentation instructions and a debrief. The 25 handouts - including assessments, questionnaires and charts - make this book even more useful. 25 Legendary Leadership Activities - challenging, fun and a must resource in your legendary leadership journey. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/activities-skill-builders/25-legendary-leadership-activities/25-legendary-leadership-activities-25lla-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2014316/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 13:07:00 PST The guide presents 25 strategies and activities in terms of two critical selling factors: Relationships - how the customer perceives you as a supplier based on past experience and interactions Performance - what you as a supplier actually deliver to the customer A diagnostic sales strategy matrix shows how much each strategy emphasizes both relationship and performance. A relationship performance index further classifies the strategies as highest, higher, moderate, lower, lowest. Each strategy comes with an activity that clears up any question about how the strategy should be implemented. Each activity includes fully reproducible exhibits which can be used as exercises and handouts in training sessions. Rather than a one-time training tool, 25 Sales Strategies and Activities is a useful and practical guide your employees will refer to over and over again. Its packed with a wealth of insight, tips and guidance for motivating sales people to: Know the customer Create buying habits Adapt to change Empower customers Create the need Sell the sizzle Understand the customers perspective Sell service And much more http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/activities-skill-builders/25-sales-strategies-and-activities/25-sales-strategies-and-activities-25ss-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2014344/categ_id/25229Team Videos > Videos - The ClassicsMon, 24 Mar 2008 10:51:00 PST This practical, yet rich, guide is based on solid research, practical experience and the insight of psychotherapists and change experts. Use these three unique templates to frame every decision you make and calibrate the value and worth of your decisions-before and after you make them: Five successful decision-making keys, including getting out of your comfort zone and using a big-picture view A decision-making success model for aligning results and consequences Six-step problem-solving guide to help you pull it all together You can be in control of change, choices, and consequences by applying the wisdom delivered in the books six chapters. Learn how to: Benefit from what has worked in the past and change what has not Be open to change Know where you are headed and how to tell when you have arrived Unscramble the difference between wants and needs Focus on the ideal vision for everything you use, do, produce, and deliver http://store.teambuildinginc.com/items/un-assigned/30-seconds-that-can-change-your-life-30scyl-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2014350/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 20:55:00 PST The activities are grouped under five critical points of contact trainers have with participants: Making Contact Before the Workshop includes activities a trainer can do after the participants are identified or selected. Saying Hello at the Beginning of the Workshop presents activities for introducing the trainer, clarifying objectives and expectations, helping participants get better acquainted and leading warm-up activities. Making Transitions Within the Workshop offers activities for building on what participants have learned from the workshop and one another. Saying Goodbye at the End of the Workshop focuses on activities that help participants review what has been learned, develop a plan of action, celebrate and receive awards. Following Up After the Workshop includes strategies for reinforcing what participants have learned and ensuring continuous learning. Based on the principles of accelerated and adult learning, the activities have sound objectives. But they are also fun. Some utilize all the senses. Many get participants on their feet and moving around. Others encourage participants to reveal what they already know and apply what they learn. The activities are formatted for easy use with clearly marked objectives, best occasion to use them, group size, estimated time equipment and supplies needed and materials. Many of the activities have ready-to-use handouts. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/activities-skill-builders/compendium-of-icebreakers-volume-2/compendium-of-icebreakers-volume-2-ciei2-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2014363/categ_id/25229Team Videos > Videos - The ClassicsMon, 24 Mar 2008 10:53:00 PST Each book is filled with the practical skills and actual techniques and methods. The focus is on how to communicate and get others to what is desired with minimal hassles. Examples and techniques are based on the real world and can readily be used as a part of a hands-on training program. The highly successful intervention model is demonstrated through practical skill related exercises including - The Basics (sizing up skills), The Add-ons (communicating skills), and The Applications (controlling skills). This is a worthwhile series for any Law Enforcement or Governmental Organization.http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/activities-skill-builders/social-intelligence-skills-for-government-managers/social-intelligence-skills-for-government-managers-sisgm-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2014365/categ_id/25229Team Videos > Videos - The ClassicsMon, 24 Mar 2008 11:10:00 PST Have you ever needed just the right story to drive home your message in a speech, presentation, training session or meeting? Then this book is for you. Stories They Will Remember is written for trainers, consultants, motivational speakers, CEOs, department heads, supervisors, managers, teachers-anyone who wants to connect with audiences and leave a lasting impression. Storytelling is a recognized and established tool to build recognition and ownership of what is right within an organization...increase the cohesiveness of teams...and touch the hearts of others. Yet many professionals dont take full advantage of storytelling because they are unsure how to tell the right story-at the right time. In this practical book, the authors discuss each story and its various applications to help make it easy for you to select the best story for your situation. They also include guidelines for developing your own personal stories. Each of the sections is organized as follows: - Applications-suggestions for using the story, including three key applications - The actual story- Other insights-questions, comments, ideashttp://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/activities-skill-builders/stories-they-will-remember/stories-they-will-remember-stwr-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2014368/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 20:52:00 PST Benefits Participants learn to solve conflict problems by negotiating the issues more frequently to a win/win conclusion. By using methods posed in Dealing with Conflict, organizations will see attitudes toward conflict change to a proactive problem solving approach. Teams work together more effectively, and wherever conflict might flair in the future, a new perspective can be brought to bear. Participants become more competent and more confident handling conflict, reducing workplace stress, which is linked to lower productivity. Features Easy to administer and self score in just 10 minutes. Participants learn their dominant conflict style Participants learn when its most appropriate to use the 5 conflict styles. Participants become more flexible in conflict situations by learning that one approach is not optimal in all situations. Modular Trainers Guide provides options for using the assessment within other training or as the focal point of a 1-day conflict workshop. Description Good negotiation skills are not something you are born with; they are a learned skill. Even the best negotiators who have had no formal training have learned their negotiation skills through trial and error. Unfortunately for you, your business cannot afford to allow employees to learn negotiation skills on the job. The normal negotiating behavior, as typically practiced in business and social contexts, does not generally produce high levels of satisfaction for either participant. Use of the Dealing with Conflict Instrument (DCI) will help change the outcome by getting participants to shift to a more collaborative conflict style, creating a win/win outcome. The Dealing with Conflict Instrument presents five conflict styles-accommodate, avoid, compromise, compete, and collaborate. By completing the DCI, you will learn about your own natural style tendencies; using the 360-Degree Feedback Set can give you insight into how you are perceived by others when resolving conflicts. The combined results of can indicate which styles of conflict resolution need the most improvement. Explore the characteristics of each conflict style, which will help you develop greater style flexibility. Learn how to dissect conflict situations using conflict analysis, deciding which style is best for a given situation and thus greatly affect the outcome. Product Information Dealing with Conflict is a significant improvement over conventional conflict assessments. Its quick deployment and clear user friendly results, make this instrument a great stand alone tool or an integral part of any existing training program. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/dealing-with-conflict~conflict-resolution-styles/dealing-with-conflict-leader-s-guide-kit-dclg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2014790/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:11:00 PST Benefits Participants learn to solve conflict problems by negotiating the issues more frequently to a win/win conclusion. By using methods posed in Dealing with Conflict, organizations will see attitudes toward conflict change to a proactive problem solving approach. Teams work together more effectively, and wherever conflict might flair in the future, a new perspective can be brought to bear. Participants become more competent and more confident handling conflict, reducing workplace stress, which is linked to lower productivity. Features Easy to administer and self score in just 10 minutes. Participants learn their dominant conflict style. Participants learn when its most appropriate to use the 5 conflict styles. Participants become more flexible in conflict situations by learning that one approach is not optimal in all situations. Modular Trainers Guide provides options for using the assessment within other training or as the focal point of a 1-day conflict workshop. Description Good negotiation skills are not something you are born with; they are a learned skill. Even the best negotiators who have had no formal training have learned their negotiation skills through trial and error. Unfortunately for you, your business cannot afford to allow employees to learn negotiation skills on the job. The normal negotiating behavior, as typically practiced in business and social contexts, does not generally produce high levels of satisfaction for either participant. Use of the Dealing with Conflict Instrument (DCI) will help change the outcome by getting participants to shift to a more collaborative conflict style, creating a win/win outcome. The Dealing with Conflict Instrument presents five conflict styles-accommodate, avoid, compromise, compete, and collaborate. By completing the DCI, you will learn about your own natural style tendencies; using the 360-Degree Feedback Set can give you insight into how you are perceived by others when resolving conflicts. The combined results of can indicate which styles of conflict resolution need the most improvement. Explore the characteristics of each conflict style, which will help you develop greater style flexibility. Learn how to dissect conflict situations using conflict analysis, deciding which style is best for a given situation and thus greatly affect the outcome. Product Information Dealing with Conflict is a significant improvement over conventional conflict assessments. Its quick deployment and clear user friendly results, make this instrument a great stand alone tool or an integral part of any existing training program. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/dealing-with-conflict~conflict-resolution-styles/dealing-with-conflict-360-5-pack-dc360-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2014942/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:09:00 PST Conflict Resolution Styles is a powerful tool for teaching employees how to handle conflict and minimize the stress, frustration, anxiety, and sleeplessness it can cause. The video is also a strong way to head off the potential high costs to business when conflict is not recognized-ranging from avoidance and third-party mediation to physical threat and violence. It uses real life, emotionally charged business scenarios to demonstrate and discuss five different approaches to handling conflict: Accommodate (I lose, you win)-You put aside your needs and desires and give in to the other persons demands. Avoid (I lose, you lose)-You avoid, postpone, or prevent a conflict and neither party wins because the conflict remains unresolved. Compromise (We both win, we both lose)-You resolve the conflict quickly and efficiently by seeking a fair and equitable split between your respective positions. Compete (I win, you lose)-You seek to win your position at the expense of the other party. Collaborate (I win, you win)-You cooperate with the other party to find a resolution with a mutually satisfying outcome. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/activities-skill-builders/dealing-with-conflict~conflict-resolution-styles/dealing-with-conflict-conflict-resolution-styles-participant-coursebook-5-pack-dcpc-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2014945/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:11:00 PST Conflict Resolution Styles is a powerful tool for teaching employees how to handle conflict and minimize the stress, frustration, anxiety, and sleeplessness it can cause. The video is also a strong way to head off the potential high costs to business when conflict is not recognized-ranging from avoidance and third-party mediation to physical threat and violence. It uses real life, emotionally charged business scenarios to demonstrate and discuss five different approaches to handling conflict: Accommodate (I lose, you win)-You put aside your needs and desires and give in to the other persons demands. Avoid (I lose, you lose)-You avoid, postpone, or prevent a conflict and neither party wins because the conflict remains unresolved. Compromise (We both win, we both lose)-You resolve the conflict quickly and efficiently by seeking a fair and equitable split between your respective positions. Compete (I win, you lose)-You seek to win your position at the expense of the other party. Collaborate (I win, you win)-You cooperate with the other party to find a resolution with a mutually satisfying outcome. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/activities-skill-builders/dealing-with-conflict~conflict-resolution-styles/conflict-resolution-styles-video-dcv-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2014946/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:07:00 PST Developing Employees is a comprehensive training course available only as a licensed curriculum. It is fully customizable and carries full reproduction rights. Now you can re-create a course developed at 20 times your cost and created to the highest standards of instructional design. This two-day course will help managers, executives, and team leaders develop and enhance their skills in identifying and capitalizing on individual differences by using effective communication, motivation, and facilitation to help their employees movement through levels of developmental performance.http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/training-programs/developing-employees/developing-employees-workshop-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2033507/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:32:00 PST Whats in it for you and your organization? Employees who are skilled at the process of self-development are independent learners and thinkers who are more knowledgeable about the organization, less likely to exit, better able to respond to changing market conditions, and more positive about their jobs. Bottom line: They are more valuable to their organizations. A new way to approach employee and organization development Developing Employee Capital: Setting the Stage for Life-long Learning offers information about both organization development and individual developmental strategies. Designed to help you and your employees create developmental plans together, it covers everything from online learning and diversity management to job rotation and mentoring. The book is organized into nine chapters: - Laying the foundation - Career planning - Training as a developmental tool - Establishing and implementing mentoring programs - Coaching and development - Human resources and strategic plans - Educational activities and self-development - Environmental management - Organization development Included are step-by-step instructions for designing, implementing, and evaluating a number of developmental strategies as well as reproducible assessment tools, lists of commercially available tools, process checklists, planning forms, ROI computation guides, a training design matrix, and basic job analysis forms.http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/books/developing-employee-capital/developing-employee-capital-w-cd-dec-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2033508/categ_id/25229Team Videos > Videos - The ClassicsMon, 24 Mar 2008 11:34:00 PST Developing Employees is a comprehensive training course available only as a licensed curriculum. It is fully customizable and carries full reproduction rights. Now you can re-create a course developed at 20 times your cost and created to the highest standards of instructional design.This two-day course will help managers, executives, and team leaders develop and enhance their skills in identifying and capitalizing on individual differences by using effective communication, motivation, and facilitation to help their employees movement through levels of developmental performance.http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/training-programs/developing-employees/developing-employees-participant-coursebook-dep-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2033512/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:32:00 PST This exciting video-based leadership workshop draws on compelling wisdom of landmark leaders from Theodore Roosevelt to Colin Powell and Peter Drucker to drive home the overriding importance of effectively leading change. Leader outcomes will include: More openness to change, willingness to encourage change and respond to change Enhanced ability to lead through vision supported by governing values and ethic Improved ability to build trust and loyalty in followers Implement action of change within a systems-thinking framework This workshop includes a 22 minute video with leaders guide, 5 participant workbooks, self-study instructions as well as reproducible handouts, action plans, and assessments for easy trainer-lead administration. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/activities-skill-builders/dynamic-leadership-in-the-21st-century-kit/dynamic-leadership-in-the-21st-century-kit-dl21-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2033515/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:32:00 PST This exciting video-based leadership workshop draws on compelling wisdom of landmark leaders from Theodore Roosevelt to Colin Powell and Peter Drucker to drive home the overriding importance of effectively leading change. Leader outcomes will include: More openness to change, willingness to encourage change and respond to change Enhanced ability to lead through vision supported by governing values and ethics Improved ability to build trust and loyalty in followers Implement action of change within a systems-thinking framework http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/activities-skill-builders/dynamic-leadership-in-the-21st-century-kit/dynamic-leadership-for-the-21st-century-participant-book-5-pack-dl21pb-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2033523/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:33:00 PST Developing a high level of operational discipline is the foundation that supports any successful management system. Total Quality Management systems are naturally enhanced, and profitability can be maximized when an organization displays the representative behaviors of operational discipline. Behavior-based safety programs, process-safety management programs or environmental risk management systems can also benefit from promoting a high level of operational discipline. This book includes self-evaluation, development tools, and discussion questions. It helps readers assess their personal, as well as their teams and organizations level of operational discipline. Discovering Operational Discipline introduces the synergistic relationships between business excellence, operating excellence, and operational discipline for an organization. Help your workforce discover the advantages that reveal themselves when everyone practices a high level of operational disciplinehttp://store.teambuildinginc.com/items/shop-by-type/complete-training-programs/discovering-operational-discipline/discovering-operational-discipline-5-pack-dod-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2033531/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:12:00 PST Developing a high level of operational discipline is the foundation that supports any successful management system. Total Quality Management systems are naturally enhanced, and profitability can be maximized when an organization displays the representative behaviors of operational discipline. Behavior-based safety programs, process-safety management programs or environmental risk management systems can also benefit from promoting a high level of operational discipline. This book includes self-evaluation, development tools, and discussion questions. It helps readers assess their personal, as well as their teams and organizations level of operational discipline. Discovering Operational Discipline introduces the synergistic relationships between business excellence, operating excellence, and operational discipline for an organization. Help your workforce discover the advantages that reveal themselves when everyone practices a high level of operational disciplinehttp://store.teambuildinginc.com/items/shop-by-type/complete-training-programs/discovering-operational-discipline/discovering-operational-discipline-facilitator-s-guide-dodfg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2033533/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:13:00 PST Different Like You goes beyond merely teaching employees about differences. The program focuses on the unique diversity of each individual and how your organization can build its most valuable resource-human capital. The ready-to-use program contains everything you need to conduct meaningful training-video scenarios for discussion, planning guidelines, suggested script, and diversity quiz and exercises. It can be presented in a variety of different formats by trainers, in-house experts, and facilitators. Workshop Objectives Become aware of diversity issues and the need for diversity training Understand the importance of acceptance and appreciation of differences in others Examine stereotypes and prejudices and how they impact behavior Become aware of changing demographics, buying power, and other factors that impact the workforce Understand the barriers to accepting diversity and how to overcome them Learn to communicate more effectively with people who are different Handle conflict http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/training-programs/different-like-you~appreciating-diversity/different-like-you-appreciating-diversity-in-the-21st-century-dly-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2033537/categ_id/25229Team Videos > Videos - The ClassicsMon, 24 Mar 2008 13:29:00 PST Different Like You goes beyond merely teaching employees about differences. The program focuses on the unique diversity of each individual and how your organization can build its most valuable resource-human capital. The ready-to-use program contains everything you need to conduct meaningful training-video scenarios for discussion, planning guidelines, suggested script, and diversity quiz and exercises. It can be presented in a variety of different formats by trainers, in-house experts, and facilitators. Workshop Objectives Become aware of diversity issues and the need for diversity training Understand the importance of acceptance and appreciation of differences in others Examine stereotypes and prejudices and how they impact behavior Become aware of changing demographics, buying power, and other factors that impact the workforce Understand the barriers to accepting diversity and how to overcome them Learn to communicate more effectively with people who are different Handle conflict http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/training-programs/different-like-you~appreciating-diversity/different-like-you-appreciating-diversity-in-the-21st-century-participant-s-booklet-5-pack-dlyp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2033539/categ_id/25229Team Videos > Videos - The ClassicsMon, 24 Mar 2008 13:35:00 PST Domain Preference Theory is based on a single, unifying belief: that all individuals seek to achieve a sense of meaning and personal significance in life. The Personality Preference Profile is a pragmatic self-assessment that allows individuals to better understand their potential and what it will take to achieve a sense of personal meaning and significance in their lives and work. Drawing on Abraham Maslows theory of self-actualization and what Erich Fromm described as our quest to achieve happiness by the full realization of reason, love, and productive work, The Personality Preference Profile is a powerful development tool for - Self-Management. Participants will learn skills for taking charge of their lives and becoming the kind of self-managing individuals required in todays work environment. - Managing Personal Change. Participants identify changes they need to make in such areas as work, problem solving, conflict management, and learning. - Problem Solving. The personality types identified by this instrument use remarkably distinct problem-solving styles and strategies, which makes this one of the most powerful problem-solving models available. - Conflict Management. Participants will learn several ways to manage a wide range of conflicts more effectively.http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/personality-preference-profile/personality-preference-profile-5-pack-dps-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2033547/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:22:00 PST Development Styles is a self-assessment and workbook that explores the kinds of professional development activities that best match your learning style. For example, do you choose the ³self work² option at the end of professional development sessions‹or the group work option? Do you attend sessions at industry conferences that are interactive‹or that allow you to reflect on the information presented? You¹ve probably noticed that some professional development programs work better for you. They motivate you, you enjoy them, you learn more and you¹re better able to change your on-the-job behavior. Here¹s your opportunity to examine this critical area close-up. By completing this assessment, you¹ll gain insight into the fit between your personal development styles and professional development programs. The profile focuses on two behavior areas: How you determine what is true and construct new knowledge How you interact with others in group situations The package contains everything you need‹a 20-item assessment, scoring instructions and interpretation guidelines. In minutes, you can complete the profile, plot your development styles and gain a new awareness of the kinds of professional development activities that best match your learning style. You¹ll gain a wealth of valuable insight that will help you expand your learning repertoire and benefit from all professional development‹including experiences that don¹t perfectly match your style.http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/development-styles-profile/development-styles-profile-5-pack-dsp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2033818/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:12:00 PST People Are Information Processors The instrument is a straightforward and easy to administer 24-item assessment that examines how an individual or team member inputs, processes, and acts on information in the work setting. The result is a remarkably accurate prediction of how an individual, dyad, or team organizes information, makes decisions, and takes action. Unlike DISC and Type/Style Indicator products that show static similarities and differences between individuals, DecideX breaks new ground by forecasting how two or more individuals will think, make decisions, and behave as a whole. The DecideX provides a complete description of all primary/ secondary style pairs, as well as a brief overview of the strategic patterns. DecideX also includes a strategic style interaction guide so that individuals can flex their styles to accommodate each others information processing needs. The theory behind DecideX has been tested with over 10,000 individuals in organizations such as EDS, Shell Oil, Ford, GE Capital, GTE, and Sears.http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/decidex-strategic-decision-making-instrument/decidex-strategic-decision-making-instrument-5-pack-dx-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2033825/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:25:00 PST Written by a domestic violence specialist, the books 10 chapters provide valuable insight into the complexities of dealing with domestic violence in business. It is recommended reading for human resource professionals, managers, and business owners who want to prevent an incident through policy and program development or be ready to intervene in case of a crisis. It is also a critical resource for domestic violence advocates, employment law attorneys, security personnel, and occupational health professionals. Highlighting cases of actual incidents of workplace violence, Counting the Cost is a comprehensive resource that will help you: - Recognize the warning signs of domestic violence - Handle legal issues - Develop appropriate policies - Understand the impact of domestic violence on business - Know what to do if the batterer is an employee - Communicate with victims - Make your entire workplace more secure - Train employees on domestic violence protocol With Counting the Cost as your guide, you can overcome any reluctance to get involved in such personal matters, save valuable employees from termination, and gain-in return-years of loyal and dedicated service. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/books/counting-the-cost~addressing-domestic-violence-/counting-the-cost-addressing-domestic-violence-in-the-workplace-dvwp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2033834/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:08:00 PST The Rationale Jans reaction to being told that its time for her annual performance review is typical: Ill just be glad to get it over with. Unfortunately, most employees do not look forward to being appraised. The reasons are many, but can be overcome by following a number of guidelines: appraisals must be frequent, informal, surprise-free, prepared for by both parties, conducted as a dialog and not a one-sided assessment, and focused on behavior (performance) and not on personality or character traits. This module imparts the concepts and skills needed to make the appraisal process a year-round flow of feedback and not an annual day of judgment. Learning Objectives for the Workshop Participants who attend this workshop will be able to: Assess their own assumptions and expectations regarding performance appraisals Describe the criteria of an effective job description Identify the benefits of having employees evaluate their own performance List the steps in conducting a constructive performance appraisal Describe at least 6 guidelines for giving employees feedback on the job Evaluate the organizations present system for appraising performance Distinguish between performance and personality statements Translate critical statements into constructive feedback Performance Criteria in the Workplace Participants who attend this workshop will be able to: Prepare themselves and their subordinates for a constructive appraisal Use feedback as a daily tool to shape and reinforce behavior Elicit self-evaluations from subordinates Use descriptive rather than evaluative comments when appraising Conduct appraisals that meet the guidelines noted above (first paragraph) Prepare an action plan for a subordinates development Update job descriptions where needed to be accurate and complete Included in this module: Instructors Guide, PowerPoint and Video http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/managing-to-excel~appraising-people-/managing-to-excel-appraising-people-and-performance-kit-eap-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2033835/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:21:00 PST For many team leaders, leadership can seem like an intangible, unattainable skill - one thats best left to those at the top of the organization. But in reality, leadership takes place at many different levels, from strategic directors to team and project leaders. And the common denominator is a set of key recognizable skills that any leader can learn, practice, and develop. 22 Training Events for Developing Team Leaders - a series of exercises, simulations, games, and case studies - addresses the skills at the heart of improving the way team leaders guide their teams. Uses for 22 Training Events 22 Training Events for Developing Team Leaders is flexible and may be adapted to meet your participants specific training needs. Build the activities into any team leadership program, tie together several events for a mini training session, or use selected activities as stand-alone exercises. This thought-provoking collection provides skill development in such critical areas as: · Initiating · Controlling · Evaluating · Delegating · Decision-Making · Communicating · Motivating Product Contents · Activity index · Activity summaries · Time checklist (activities listed by time requirements) · Purpose statements (learning objectives) · Step-by-step facilitator guidelines · Reproducible participant materials · Task sheets (Debriefing questions) · Appendix for each activity (tips on when to use it and how to help ensure its success, as well as pitfalls to watch out for) Activities include: · How Good a Leader Are You? · Leadership Stick-Up · The New Team Leader · Leadership Style · Leadership in Your Own Organization · Front Page · Moving Day · Lights, Camera, Action! · Alaska! · The Rice Race · Business Consultants, Ltd. · Who Was at Fault? · The Do-It Yourself Builder · Feedback · Decisions, Decisions, Decisions! · Motivation in Practice · Influence Style · Problems with People · The Delegator · Delegate That Task · Crisis Plan · Reorganization http://store.teambuildinginc.com/items/shop-by-type/team-building-activities~games/22-training-events-for-developing-leaders/22-training-events-for-developing-team-leaders-0274ab-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2033841/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:06:00 PST The Rationale Jans reaction to being told that its time for her annual performance review is typical: Ill just be glad to get it over with. Unfortunately, most employees do not look forward to being appraised. The reasons are many, but can be overcome by following a number of guidelines: appraisals must be frequent, informal, surprise-free, prepared for by both parties, conducted as a dialog and not a one-sided assessment, and focused on behavior (performance) and not on personality or character traits. This module imparts the concepts and skills needed to make the appraisal process a year-round flow of feedback and not an annual day of judgment. Learning Objectives for the Workshop Participants who attend this workshop will be able to: Assess their own assumptions and expectations regarding performance appraisals Describe the criteria of an effective job description Identify the benefits of having employees evaluate their own performance List the steps in conducting a constructive performance appraisal Describe at least 6 guidelines for giving employees feedback on the job Evaluate the organizations present system for appraising performance Distinguish between performance and personality statements Translate critical statements into constructive feedback Performance Criteria in the Workplace Participants who attend this workshop will be able to: Prepare themselves and their subordinates for a constructive appraisal Use feedback as a daily tool to shape and reinforce behavior Elicit self-evaluations from subordinates Use descriptive rather than evaluative comments when appraising Conduct appraisals that meet the guidelines noted above (first paragraph) Prepare an action plan for a subordinates development Update job descriptions where needed to be accurate and complete http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/managing-to-excel~appraising-people-/managing-to-excel-appraising-people-performance-participant-workbook-eappw-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2033921/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:21:00 PST The Rationale It would be an ideal world (and a naïve expectation of managers) to have all employees arrive at work on time every day, with a positive attitude, a strong willingness to work, and a commitment to earn their keep. Unfortunately, in the real world of work, there are always some employees who are undisciplined or incompetent or committed to getting the most and giving the least. This happens despite our best efforts in selecting and training employees. Hence, it is sometimes necessary for a supervisor or manager to impose discipline when performance standards have not been met. This module deals with how to counsel and discipline employees in a positive, constructive manner. Learning Objectives for the Workshop Participants who attend this workshop will be able to: Define 15 guidelines for conducting effective counseling sessions Distinguish among coaching, counseling, and disciplining Describe how positive discipline differs from traditional discipline Identify the major steps involved in the practice of positive discipline Describe why asking questions is preferable to giving advice when counseling Identify 3 steps to the planning of any interpersonal communication Performance Criteria in the Workplace Participants who attend this workshop will be able to: Describe the employees deviant behavior and the desired new behavior Specify the likely causes of the behavior to be changed Develop a plan of action to get rid of the undesirable behavior Apply a 6-step disciplinary strategy for restoring performance Use the Discipline Planning sheet to apply the 6-stage strategy Apply a 10-step planning process in preparing for a counseling session Use the 4-page Coaching and Counseling Planning Sheet Counsel/discipline employees in a way that improves their performance Establish ways to monitor and maintain performance over time Included in this module: Instructors Guide, PowerPoint and Video http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/managing-to-excel~disciplining~counseling/managing-to-excel-disciplining-counseling-kit-edc-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034102/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:21:00 PST The Rationale It would be an ideal world (and a naïve expectation of managers) to have all employees arrive at work on time every day, with a positive attitude, a strong willingness to work, and a commitment to earn their keep. Unfortunately, in the real world of work, there are always some employees who are undisciplined or incompetent or committed to getting the most and giving the least. This happens despite our best efforts in selecting and training employees. Hence, it is sometimes necessary for a supervisor or manager to impose discipline when performance standards have not been met. This module deals with how to counsel and discipline employees in a positive, constructive manner. Learning Objectives for the Workshop Participants who attend this workshop will be able to: Define 15 guidelines for conducting effective counseling sessions Distinguish among coaching, counseling, and disciplining Describe how positive discipline differs from traditional discipline Identify the major steps involved in the practice of positive discipline Describe why asking questions is preferable to giving advice when counseling Identify 3 steps to the planning of any interpersonal communication Performance Criteria in the Workplace Participants who attend this workshop will be able to: Describe the employees deviant behavior and the desired new behavior Specify the likely causes of the behavior to be changed Develop a plan of action to get rid of the undesirable behavior Apply a 6-step disciplinary strategy for restoring performance Use the Discipline Planning sheet to apply the 6-stage strategy Apply a 10-step planning process in preparing for a counseling session Use the 4-page Coaching and Counseling Planning Sheet Counsel/discipline employees in a way that improves their performance Establish ways to monitor and maintain performance over time http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/managing-to-excel~disciplining~counseling/managing-to-excel-disciplining-counseling-participant-workbook-edcw-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034104/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:22:00 PST Take participants on an unforgettable learning adventure! Set in the Grand Canyon, these stimulating group activities provide an adventurous backdrop for enthusiastic participant involvement and memorable skill building. Use Grand Canyon Adventures for active learning in - Creativity and Problem Solving - Collaboration - Teamwork - Leadership - Conflict Resolution - Consultation Grand Canyon Adventures were researched on location and written by Carmine Consalvo. More than the usual consensus-building activities The creative design of the participant scenario booklets gives these learning activities a distinct advantage over other consensus-building simulations by supporting participants throughout the activity with helpful techniques and key learning points. Six related activities provide new training flexibility The Grand Canyon Adventures package includes interrelated activities on problem solving, collaboration, and consensus decision making, which makes the program extremely flexible. Use all six activities with your entire team, or split up your group to focus on individualized skill development with a single activity. Inspiring video gets participants involved Start your session with The River Song, an 18-minute video that sets the scene for the simulations. It is an all-original, breathtaking video tour of the sites within the Grand Canyon where the simulations take place. It will motivate and focus participants on the activities, and ensure high-impact learning. Incident at Elves Chasm: Action Plan Consensus and ConsultationIn this simulation, set on the Colorado River, a crisis has occurred and the group must build consensus and create a plan of action. 1 to 2 hour activity. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/activities-skill-builders/incident-at-elves-chasm/incident-at-elves-chasm-action-plan-5-pack-iecap-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034111/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:26:00 PST Consultants and trainers have come to appreciate the INSIGHT Inventorys ease of use combined with practical skill development. Unlike other instruments that require lengthy, expensive certification, or that apply classifications that stereotype users, INSIGHTs common sense format provides a balanced view of behavior. Self-scored within 15 minutes, INSIGHT moves quickly from developing a profile to applying the learning. Participants develop important behavior skills, including how to flex their style to manage conflict, and facilitate team work. The instruments clarity and uncomplicated format allow you to integrate it into existing training, or make it the center piece of a program. Use INSIGHT for: Team Building Conflict and Stress Management Leadership Training Interpersonal Skills, Sales, and Customer Service Negotiation skills training Includes 6 page interpretive guide.http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/insight-inventory-/insight-inventory-form-b-understanding-yourself-others-5-pack-iifb-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034162/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:27:00 PST Key Benefits Irreconcilable differences suddenly seem understandable and productively bridged. Teach participants the ability to flex or adapt their style to the situation. Unlike DISC or MBTI, INSIGHT does not force a label or type designation on you. INSIGHT can facilitate virtually any training initiative by exposing root behavioral influences at the most basic level - in only 20 minutes! Key Features Participants can complete and self score the questionnaire in just 20 minutes. Provides both work style and personal style profiles to highlight ones ability to flex their styles according to the environment. Skill building focuses on learning to adapt your own communication style to others with different styles Comprehensive Trainers Guide details the instruments psychometric properties and provides extensive training application outlines for use in conflict management, stress management, customer service, and leadership. Description INSIGHT Inventory has a fast paced approach in an uncomplicated format which can make it the centerpiece of a training program or easy to integrate into an existing curriculum. Easy to use, participants will see results quickly. INSIGHT moves quickly from developing a profile to applying the learning. INSIGHT allows participants to develop a profile and apply what they have learned. Consultants and trainers alike appreciate the INSIGHT Inventorys ease of use and skill building designed to produce results - in a quality psychometric instrument. INSIGHT can be used for: Team building Conflict and stress management Leadership Training Interpersonal skills, sales and customer service Negotiation skills training http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/insight-inventory-/insight-inventory-360-style-feedback-5-pack-iisf-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034164/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:28:00 PST Key Benefits Irreconcilable differences suddenly seem understandable and productively bridged. Teach participants the ability to flex or adapt their style to the situation. Unlike DISC or MBTI, INSIGHT does not force a label or type designation on you. INSIGHT can facilitate virtually any training initiative by exposing root behavioral influences at the most basic level - in only 20 minutes! Key Features Participants can complete and self score the questionnaire in just 20 minutes. Provides both work style and personal style profiles to highlight ones ability to flex their styles according to the environment. Skill building focuses on learning to adapt your own communication style to others with different styles Comprehensive Trainers Guide details the instruments psychometric properties and provides extensive training application outlines for use in conflict management, stress management, customer service, and leadership. Description INSIGHT Inventory has a fast paced approach in an uncomplicated format which can make it the centerpiece of a training program or easy to integrate into an existing curriculum. Easy to use, participants will see results quickly. INSIGHT moves quickly from developing a profile to applying the learning. INSIGHT allows participants to develop a profile and apply what they have learned. Consultants and trainers alike appreciate the INSIGHT Inventorys ease of use and skill building designed to produce results - in a quality psychometric instrument. INSIGHT can be used for: Team building Conflict and stress management Leadership Training Interpersonal skills, sales and customer service Negotiation skills training Includes 45 minute video and PowerPoint slide presentation.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/insight-inventory-/insight-inventory-training-manual-iit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034166/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:28:00 PST This workshop teaches the entire process that hiring managers or HR personnel must use to conduct highly effective behavioral interviews. Trainers will like the structured approach of this workshop, beginning with analyzing job tasks and finishing with practice exercises and role plays. Managers will go beyond learning behavioral interviewing - they will learn to identify the characteristics or competencies that separate the average performer from the high performer and use this information to make superior hiring decisions. The video role plays model effective interviewing practices so that learners can recognize and critique good and bad practices. There are job aids for each stage in the interviewing process, making it easier for participants to review procedures. A PowerPoint slide show presentation is provided as well as over 300 behavioral interview questions, organized by competency and target behavior.The Leaders Guide includes 3 ring binder with video and diskette and PowerPoint slide show.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/interview-for-success/interview-for-success-a-half-day-competency-based-workshop-is-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034167/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 05:21:00 PST Teach your managers to use assertiveness . . . more often and more skillfully The self-scoring instrument consists of 12 brief cases designed to assess three common styles of communication: Passive, Assertive and Aggressive. Each case describes a particular management problem situation in which a manager might try to influence another person. Your managers will select the one or two possible actions they would take if they were in the situation. In just minutes, theyll learn their own preferred style of influence and eliminate common confusion about how the three styles are different. With the helpful interpretation information and tips on how to develop better assertion skills, theyll be well on their way to a new style of managing people-and getting results. Sample Case: Tell Bob that his performance is not acceptable and that unless it improves substantially youll have to remove him from his present position. Explain to Bob that his performance is not acceptable and offer to provide him with coaching and other resources he might need in order to improve. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/influence-styles-inventory-questionnaire/influence-styles-inventory-questionnaire-5-pack-isi-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034172/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:27:00 PST Teach your managers to use assertiveness . . . more often and more skillfully The self-scoring instrument consists of 12 brief cases designed to assess three common styles of communication: Passive, Assertive and Aggressive. Each case describes a particular management problem situation in which a manager might try to influence another person. Your managers will select the one or two possible actions they would take if they were in the situation. In just minutes, theyll learn their own preferred style of influence and eliminate common confusion about how the three styles are different. With the helpful interpretation information and tips on how to develop better assertion skills, theyll be well on their way to a new style of managing people-and getting results. Sample Case: Tell Bob that his performance is not acceptable and that unless it improves substantially youll have to remove him from his present position. Explain to Bob that his performance is not acceptable and offer to provide him with coaching and other resources he might need in order to improve. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/influence-styles-inventory-questionnaire/influence-styles-inventory-questionnaire-training-kit-isitg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034173/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:27:00 PST Take participants on an unforgettable learning adventure! Set in the Grand Canyon, these stimulating group activities provide an adventurous backdrop for enthusiastic participant involvement and memorable skill building. Use Grand Canyon Adventures for active learning in - Creativity and Problem Solving - Collaboration - Teamwork - Leadership - Conflict Resolution - Consultation Grand Canyon Adventures were researched on location and written by Carmine Consalvo. More than the usual consensus-building activities The creative design of the participant scenario booklets gives these learning activities a distinct advantage over other consensus-building simulations by supporting participants throughout the activity with helpful techniques and key learning points. Six related activities provide new training flexibility The Grand Canyon Adventures package includes interrelated activities on problem solving, collaboration, and consensus decision making, which makes the program extremely flexible. Use all six activities with your entire team, or split up your group to focus on individualized skill development with a single activity. Inspiring video gets participants involved Start your session with The River Song, an 18-minute video that sets the scene for the simulations. It is an all-original, breathtaking video tour of the sites within the Grand Canyon where the simulations take place. It will motivate and focus participants on the activities, and ensure high-impact learning. Incident at Elves Chasm: Action Plan Consensus and ConsultationIn this simulation, set on the Colorado River, a crisis has occurred and the group must build consensus and create a plan of action. 1 to 2 hour activity. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/activities-skill-builders/incident-at-elves-chasm/incident-at-elves-chasm-priority-setting-5-pack-iecps-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034194/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:26:00 PST When it comes to influencing others, first impressions are important. Your managers, supervisors and other key employees may have only one chance to leave a positive mark in the negotiation, consultative, counseling, sales or customer service process. You can use the Influencing Style Clock to help your employees identify and improve the ways they influence others at work. Designed to be completed both by the individual and others with whom that person interacts, it is a powerful tool for training, teambuilding, career counseling, personal development and sales training. Youll have employees who are highly effective at communicating with and influencing others. Presented as a question-and-answer booklet, the self-scoring Influencing Style Clock consists of 32 statements that require about 10-15 minutes to complete. The instrument identifies four influencing styles: - The Visioner - The Orchestrator - The Regulator - The Harmoniser Participants will learn to recognize the four influencing types, identify their greatest style preference and develop practical strategies for influencing others in work and non-work situations. Theyll also create a personal action plan for improving their influencing skills. Workshop facilitators and trainers can draw upon the Influencing Style Clock Facilitators Guide and Interpretative Notes to run a workshop on influencing others and even design their own overheads, flip-charts and handouts based on the material. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/influencing-style-clock/influencing-style-clock-5-pack-iski-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034196/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 07:43:00 PST When it comes to influencing others, first impressions are important. Your managers, supervisors and other key employees may have only one chance to leave a positive mark in the negotiation, consultative, counseling, sales or customer service process. You can use the Influencing Style Clock to help your employees identify and improve the ways they influence others at work. Designed to be completed both by the individual and others with whom that person interacts, it is a powerful tool for training, teambuilding, career counseling, personal development and sales training. Youll have employees who are highly effective at communicating with and influencing others. Presented as a question-and-answer booklet, the self-scoring Influencing Style Clock consists of 32 statements that require about 10-15 minutes to complete. The instrument identifies four influencing styles: - The Visioner - The Orchestrator - The Regulator - The Harmoniser Participants will learn to recognize the four influencing types, identify their greatest style preference and develop practical strategies for influencing others in work and non-work situations. Theyll also create a personal action plan for improving their influencing skills. Workshop facilitators and trainers can draw upon the Influencing Style Clock Facilitators Guide and Interpretative Notes to run a workshop on influencing others and even design their own overheads, flip-charts and handouts based on the material. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/influencing-style-clock/influencing-style-clock-facilitators-kit-iskif-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034197/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 07:48:00 PST This workshop teaches the entire process that hiring managers or HR personnel must use to conduct highly effective behavioral interviews. Trainers will like the structured approach of this workshop, beginning with analyzing job tasks and finishing with practice exercises and role plays. Managers will go beyond learning behavioral interviewing-they will learn to identify the characteristics or competencies that separate the average performer from the high performer and use this information to make superior hiring decisions. The video role plays model effective interviewing practices so that learners can recognize and critique good and bad practices. There are job aids for each stage in the interviewing process, making it easier for participants to review procedures. A PowerPoint slide show presentation is provided as well as over 300 behavioral interview questions, organized by competency and target behavior.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/interview-for-success/interview-for-success-participant-workbook-ispw-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034200/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 07:55:00 PST Interacting with Others is a self-assessment and workbook that explores how you interact with people in the workplace. For example, do you initiate interactions with others‹or let others connect to you? Are you lively when dealing with people‹or calm and reserved? Do you enjoy friendships, networking and dialogue with a large number of people‹or longer, more in-depth conversations with a few? We all know that interacting with others is key to success. What many professionals have yet to learn is how to become aware of and capitalize on strengths in this area. By completing this assessment, you¹ll gain an objective measurement of what you know and don¹t know about how you interact with others in one-on-one and group situations. Just as important, you¹ll gain potent ideas for expanding this important skill. The profile focuses on five behavior areas: The way you initiate contact and communicate with others The kind and level of energy you bring to your interactions with others How you express your ideas, emotions, interests, and feelings to others How you interact with others when in group situations The number of people with whom you maintain contact and stay involved You¹ll quickly discover new information about yourself by reading 25 questions, recording your answers on the score sheet and then interpreting your results. By implementing the actions for improving your effectiveness at the end of the workbook, you¹ll be on your way to making new and positive behaviors a part of your everyday life.http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/interacting-with-others/interacting-with-others-5-pack-iwop-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034218/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:41:00 PST Your new trainers dont know how to properly operate the VCR and monitor . . . your employees dont know how to use a preferred conference call vendor . . . your middle managers fail to consistently report their employees overtime. Tired of explaining things over and over? Save time, frustration and money-and improve performance-by creating your own task aids. This self-study guide will show you how to create checklists, lists of steps, forms, worksheets, decision tables, flowcharts-all kinds of task aids to help employees take corrective action and perform their jobs. When you follow the authors advice, youll be on the way to designing and developing your own appropriate job aids-easily and quickly. Close the gap between what is happening and what should be happening. Working at your own pace, youll learn about every step involved in creating an effective task aid and get plenty of practice implementing the steps. Youll learn how to: - Analyze barriers that bar the use of the task aid-like noise, no PC or poor lighting - Determine the correct medium for the task aid-computer-based, hard-copy, integrated or stand-alone - Categorize tasks by determining if they involve sequential steps and/or decision-making - Select a format-a flow chart, decision table, list, or combination - Write a draft of the task aid - Comply with format guidelines-where to put the title and drawings, how to use white space, when to box or highlighthttp://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/books/job-aids-for-everyone/job-aids-for-everyone-jafe-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034222/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 08:19:00 PST The modern work environment is fluid and dynamic. Keeping accurate and up-to-date job analysis is vital to the health of any organization, whether it is to assess training needs or to know how and where to make needed cutbacks. Job Analysis at the Speed of Reality is the tool you need to keep your job analysis on track. Gone are the days of job analysis spanning months: the longer an analysis takes to complete, the quicker the data acquired become invalid. Job Analysis at the Speed of Reality details a streamlined, business-oriented job analysis process that is sound enough to be used as the basis for performance-based behavioral change. The benefits to the new process outlined in this book include: Gathering job data quickly (normally 2-3 hours) Making job-based training recommendations rapidly Saving money on costly consultants for job analysis Using a repeatable,consistent process across an organization Creating validated tasks lists that can be used in a variety of ways The first portion of the book deals with the theory of job analysis; the second portion, the Fieldbook, includes a facilitator guide, templates, materials checklist and setup, a glossary of terms and acronym list, a job analysis Internet resource guide, references, and a bibliography. Selected Contents Job Analysis NIGHTMARES An Overview of Job Analysis Methods The JASR Method: So, How Can I Create a Valid Task List in Three Hours? JASR Products and Uses Facilitation Tips for the JASR Method Summary and a Peek into the Future The JASR Fieldbook http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/books/job-analysis-at-the-speed-of-reality/job-analysis-at-the-speed-of-reality-jasr-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034226/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 08:26:00 PST This Instrument will help you maintain your quality of training, but offer it faster-in real time and as work is performed. It measures employee perceptions of how often and how well your organization is creating conditions that support just-in-time training. Measures classroom training efforts, planned and unplanned on-the-job training practices, coworker peer training, and other methods of training in real time. http://store.teambuildinginc.com/items/shop-by-topics/facilitation/just-in-time-training-assessment-instrument/just-in-time-training-assessment-instrument-jitt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034234/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 08:40:00 PST Through a comic fable, the delightful video features an exciting array of 104 lovable dogs representing the diversity of the workplace and surprise narrators with extremely outmoded perspectives on diversity. Its all in good fun because this is doggie culture-which is what makes the video an extraordinary vehicle for presenting delicate diversity issues without offending anyone. A lighthearted way to tackle a tough subject. Audiences will smile throughout this engaging video that uses four-legged friends to demonstrate successful examples of diversity. It provides compelling new insight into the behaviors and attitudes required in a diverse workplace-and it does so in a memorable way. Just Not Our Kind can help trainers: Demonstrate the incongruity of stereotypes Focus audiences on the positive aspects of diversity Remind audiences that if they treat others well, fairly and respectfully, they will be treated the same in turn http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/activities-skill-builders/just-not-our-kind/just-not-our-kind-video-kit-jnokv-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034325/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 08:55:00 PST Learning From Conflict offers ready-to-use, fully reproducible activities for training in recognizing and resolving the major causes of conflict. The structure of the book is derived from Dr. Harts Learning From Conflict Model, a simple, clear model that gives basic guidelines for applying its techniques to the specific needs of the participants. Instructors will learn how to help others accurately name their patterns of conflict, understand their reactions, identify the causes, prevent conflicts from developing and escalating, and apply conflict resolution techniques. Learning From Conflict is written for trainers, facilitators, team leaders, and educators. The numerous, fully reproducible sample training designs, case studies, and activities can be applied in a variety of training situations, including communication, supervision, and interpersonal relationships. Contents Learning From Conflict Planning Your Workshop Teaching About Conflict Getting Started Naming Conflicts Reacting to Conflicts Searching for Causes of Conflict Preventing Conflicts Resolving Conflicts Planning for Conflictshttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/learning-from-conflict/learning-from-conflict-lc-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034328/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:17:00 PST The Janus Resource System Janus is a fully integrated suite of materials that provides a comprehensive, step-by-step approach to Performance Management for both appraisers and appraisees. Whether youre designing a performance management or appraisal system or re-working or adding to an existing one, Janus will save you time and money. Janus includes complete training modules on: Introduction to Performance Management Setting Performance Goals and Objectives Giving Feedback Coaching Handling Unacceptable Performance Career Planning Action Planning Conducting Performance Appraisals Performance Initiatives Conducting Performance Updates 3 Power-packed Binders with CDs include: 10 complete, reproducible training modules. Behavioral questions for 36 competencies. Over 200 pages of one-on-one coaching material for 36 competencies. 30 ready-to-use forms and templates. 6 reproducible booklets covering Performance Progress, Performance Discussion, Performance Development, and Career Planning. Sample appraisals for top-level, good, and poor performers for the following job classes: Clerical, Service/Sales, HR/Training, Technical, and Management. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/training-programs/janus-performance-management~development-system/janus-performance-management-development-system-w-cd-jpmv1-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034456/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:33:00 PST The Janus Resource System Janus is a fully integrated suite of materials that provides a comprehensive, step-by-step approach to Performance Management for both appraisers and appraisees. Whether youre designing a performance management or appraisal system or re-working or adding to an existing one, Janus will save you time and money. Janus includes complete training modules on: Introduction to Performance Management Setting Performance Goals and Objectives Giving Feedback Coaching Handling Unacceptable Performance Career Planning Action Planning Conducting Performance Appraisals Performance Initiatives Conducting Performance Updates 3 Power-packed Binders include: 10 complete, reproducible training modules. Behavioral questions for 36 competencies. Over 200 pages of one-on-one coaching material for 36 competencies. 30 ready-to-use forms and templates. 6 reproducible booklets covering Performance Progress, Performance Discussion, Performance Development, and Career Planning. Sample appraisals for top-level, good, and poor performers for the following job classes: Clerical, Service/Sales, HR/Training, Technical, and Management. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/training-programs/janus-performance-management~development-system/janus-performance-management-development-system-jpmv1n-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034473/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:33:00 PST The Janus Resource System Janus is a fully integrated suite of materials that provides a comprehensive, step-by-step approach to Performance Management for both appraisers and appraisees. Whether youre designing a performance management or appraisal system or re-working or adding to an existing one, Janus will save you time and money. Janus includes complete training modules on: Introduction to Performance Management Setting Performance Goals and Objectives Giving Feedback Coaching Handling Unacceptable Performance Career Planning Action Planning Conducting Performance Appraisals Performance Initiatives Conducting Performance Updates 3 Power-packed Binders with CDs include: 10 complete, reproducible training modules Behavioral questions for 36 competencies. Over 200 pages of one-on-one coaching material for 36 competencies. 30 ready-to-use forms and templates. 6 reproducible booklets covering Performance Progress, Performance Discussion, Performance Development, and Career Planning. Sample appraisals for top-level, good, and poor performers for the following job classes: Clerical, Service/Sales, HR/Training, Technical, and Management. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/training-programs/janus-performance-management~development-system/janus-performance-management-development-system-volume-2-w-cd-jpmv2-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034476/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:33:00 PST The Janus Resource System Janus is a fully integrated suite of materials that provides a comprehensive, step-by-step approach to Performance Management for both appraisers and appraisees. Whether youre designing a performance management or appraisal system or re-working or adding to an existing one, Janus will save you time and money. Janus includes complete training modules on: Introduction to Performance Management Setting Performance Goals and Objectives Giving Feedback Coaching Handling Unacceptable Performance Career Planning Action Planning Conducting Performance Appraisals Performance Initiatives Conducting Performance Updates 3 Power-packed Binders include: 10 complete, reproducible training modules. Behavioral questions for 36 competencies. Over 200 pages of one-on-one coaching material for 36 competencies. 30 ready-to-use forms and templates. 6 reproducible booklets covering Performance Progress, Performance Discussion, Performance Development, and Career Planning. Sample appraisals for top-level, good, and poor performers for the following job classes: Clerical, Service/Sales, HR/Training, Technical, and Management. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/training-programs/janus-performance-management~development-system/janus-performance-management-development-system-volume-2-jpmv2n-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034477/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:34:00 PST The Janus Resource System Janus is a fully integrated suite of materials that provides a comprehensive, step-by-step approach to Performance Management for both appraisers and appraisees. Whether youre designing a performance management or appraisal system or re-working or adding to an existing one, Janus will save you time and money. Janus includes complete training modules on: Introduction to Performance Management Setting Performance Goals and Objectives Giving Feedback Coaching Handling Unacceptable Performance Career Planning Action Planning Conducting Performance Appraisals Performance Initiatives Conducting Performance Updates 3 Power-packed Binders with CDs include: 10 complete, reproducible training modules. Behavioral questions for 36 competencies. Over 200 pages of one-on-one coaching material for 36 competencies. 30 ready-to-use forms and templates. 6 reproducible booklets covering Performance Progress, Performance Discussion, Performance Development, and Career Planning. Sample appraisals for top-level, good, and poor performers for the following job classes: Clerical, Service/Sales, HR/Training, Technical, and Management. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/training-programs/janus-performance-management~development-system/janus-performance-management-development-system-volume-3-w-cd-jpmv3-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034482/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:34:00 PST The Janus Resource System Janus is a fully integrated suite of materials that provides a comprehensive, step-by-step approach to Performance Management for both appraisers and appraisees. Whether youre designing a performance management or appraisal system or re-working or adding to an existing one, Janus will save you time and money. Janus includes complete training modules on: Introduction to Performance Management Setting Performance Goals and Objectives Giving Feedback Coaching Handling Unacceptable Performance Career Planning Action Planning Conducting Performance Appraisals Performance Initiatives Conducting Performance Updates 3 Power-packed Binders include: 10 complete, reproducible training modules Behavioral questions for 36 competencies. Over 200 pages of one-on-one coaching material for 36 competencies. 30 ready-to-use forms and templates. 6 reproducible booklets covering Performance Progress, Performance Discussion, Performance Development, and Career Planning. Sample appraisals for top-level, good, and poor performers for the following job classes: Clerical, Service/Sales, HR/Training, Technical, and Management. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/training-programs/janus-performance-management~development-system/janus-performance-mangement-development-system-volume-3-jpmv3n-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034486/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:34:00 PST Leaders Communication Toolkit is packed with up-to-date tips on how leaders, managers, team members and employees can select the appropriate method of communication for their message and audience. Learn how to communicate in ways that clarify expectations, build healthy relationships, minimize conflicts, increase morale, and build bridges between the generations at work-its all here in one easy-to-follow resource. Your guide to 21st century communication technology-and better business results. The author explains the basic principles of communication, demonstrates how you can apply them in your business environment and offers sample policies, forms, charts, rating scales, tables and tests. Youll get a comprehensive and up-to-date list of standards, templates, guidelines and tips for using todays popular communication technology and unique communication action plan templates-ideal for teams and individuals. Topics include: - Dont be a communication buster - Successful leaders focus on the basics - Managing your voice mail system - Guidelines for e-mail content, format and management - Hazards of e-mail - Cell phone pests - Guidelines for interviews with the media Includes all tools on CD! http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/books/leader~39-s-communication-toolkit/leader-s-communication-toolkit-w-cd-lct-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2034508/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:15:00 PST There are some broad categories from which most good leaders will draw. Ideally, these categories should be viewed as pieces in a leadership jigsaw. Although no one piece makes for effective leadership by itself, each piece does work in combination with the others to reveal a fully integrated model. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/leadership-effectiveness-profile/leadership-effectiveness-profile-5-pack-lep-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2035134/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:16:00 PST A relatively small number of people can actually listen with true understanding and empathy. The Listening Effectiveness Profile provides a highly structured process through which to assess an individuals current capacity to listen attentively.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/listening-effectiveness-profile/listening-effectiveness-profile-5-pack-lisep-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2035140/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:02:00 PST This Facilitators Guide enables a trainer to lead a half-day workshop administering, scoring, and interpreting the Listening Effectiveness Profile. Includes templates for development planning and 84 sets of coaching tips. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/listening-effectiveness-profile/listening-effectiveness-profile-facilitator-s-kit-lisepf-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2035143/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:39:00 PST There are some broad categories from which most good leaders will draw. Ideally, these categories should be viewed as pieces in a leadership jigsaw. Although no one piece makes for effective leadership by itself, each piece does work in combination with the others to reveal a fully integrated model. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-effectiveness-profile/leadership-effectiveness-profile-facilitator-s-kit-lepf-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2035232/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:02:00 PST Recognizing the good advice our fathers gave us is one of the greatest learning experiences leaders can have. Leadership Lessons from Dad was written to help leaders today use some of Dads wisdom and apply it in the workplace. These valuable lessons will serve as the foundation of your development as a leader. They also will help you guide employees and your organization to be better prepared for the challenges ahead. The book contains 21 ageless lessons that typically take many years to learn and apply to virtually any situation you will face, for example: - being honest - acting with integrity - working hard - standing up for yourself - following the rules - taking care of your family - being determined in spite of obstacles - learning from the school of hard knocks Each lesson is covered in a separate section and includes an inspirational summary statement and leadership tips, such as: - be a role model when it comes to values and principles - make sure that employees understand their responsibilities - the more you listen to others, the more they will ultimately listen to you - dont say things you may not be able to honor - show your vision for overcoming any adversity or setbacks your organization may be presently experiencing http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/books/leadership-lessons-from-dad/leadership-lessons-from-dad-5-pack-lld-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2035287/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:37:00 PST Leadership Lexicon is packed with concrete behaviors for becoming the type of leader others follow-more than 500 skills and 1,500 actionable suggestions that can be put to use immediately. The authors provide a new model of leadership based on five essentials that compel people to follow. To be effective, leaders must be able to: identify opportunities and threats build the programs and teams required to meet those challenges drive for results These three competencies must be grounded by two remaining essentials of leadership: Character Commitment Chapter one focuses on how to analyze conditions and possibilities, establish the right mind-set, develop the plan and priorities, and make hard decisions. Chapter two addresses the challenge of building individual, team, organizational, and customer competencies. Chapter three examines how to apply skills, manage for results, and achieve profitability. The book contains page after page of tips and strategies: over 100 competencies required for extraordinary leadership-from strategic thinking and resource planning to business writing, involving employees and beyond 5-10 skills required for proficiency in each competency 3-5 development suggestions for each skill that will improve the ability to lead http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/books/leadership-lexicon/leadership-lexicon-llex-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2035291/categ_id/25229Team Videos > Videos - The ClassicsThu, 27 Mar 2008 13:38:00 PST Its amazing how often Moms advice fits right into the business world. Leadership Lessons from Mom was written to encapsulate just some of the many leadership lessons learned from our mothers so you can use them to be successful in business and life. These 21 valuable lessons will help you know just what to say and how you should handle virtually any situation. They are timeless, universal and can be easily applied to your everyday work life. For example: eating your vegetables (taking care of your health) tucking in your shirt (paying attention to your image in the workplace) dont be late for dinner (getting to work on time, keeping appointments, meeting deadlines) be polite (showing common courtesy to others) mind your manners (following the culture and customs of your organization) watch your mouth (avoiding the use of foul language) Each lesson is covered in a separate section and includes an inspirational summary statement and leadership tips, such as: serve as a mediator between employees having conflicts with one another floor areas should not be used to store books, papers and notebooks help employees learn to make the best use of their time through time management tools and training resources encourage employees to find better ways to perform their jobs http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/books/leadership-lessons-from-mom-/leadership-lessons-from-mom-5-pack-llm-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2035293/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:37:00 PST These 30 lessons remind leaders that a tradition of winning alone wont make them successful. You have to continue a tradition of winning every day, whether you are a professional football team or any other type of organization. The lessons focus on such topics as: teamwork (emphasizing team-rather than individual-performance) learning from the players (those on the field are often in the best position to understand what changes need to be made) superstars (the problem with relying on the performance of a single performer) bench strength (having individuals you can call upon with little notice) unsung heroes (taking time to recognize those whose performances are important but may go unnoticed) Each lesson is covered in a separate section and includes an inspirational summary statement and thought-provoking leadership questions, such as: how can you ensure that all of your employees stay in the game even during discouraging and difficult times they may face? how do you keep score at work? does everyone have the essential skills required to do their jobs? does your team have a game plan? http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/books/leadership-lessons-from-professional-football/leadership-lessons-from-professional-football-5-pack-llpf-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2035294/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:38:00 PST Organizations with call centers are on the cutting-edge of an exciting and dynamic technological revolution that is taking place in customer service today. To succeed, your employees must understand the principles of call center customer service and how to apply them in an increasingly complex and challenging environment. With Learning Points: 80 Activities and Actions for Call Center Service Excellence, you can prepare your employees to successfully meet the requirements of all the customers who call into your center. These fun, engaging, and easy-to-use activities provide a variety of ways to learn more about call center customer service and how to satisfy callers heightened expectations. In just minutes, your employees will gain insights, tips, and guidance that will enable them to... Build rapport on the telephone Take time to really understand the customer Use technology, customer information, and other tools of their trade effectively Provide solutions to customers, not more problems Support their team and contribute to its success however they can Help other team members by sharing information Respond to problems in ways that ensure they keep the customers business CD included http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/learning-points~call-center-excellence/learning-points-call-center-excellence-w-cd-lpcc-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2035298/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:17:00 PST In our increasingly competitive business world, it is becoming more and more important to provide the best possible service to customers. Your customer service representatives are in a unique position to keep your customers happy and coming back. With Learning Points: 100 Activities and Actions for Customer Service Excellence, you can be sure your employees know exactly what they need to do in any situation to provide the quality of service your company expects and your customers deserve. These fun, engaging, and easy-to-use activities take only minutes to complete. They contain a wealth of insights, tips, and guidance that will create employees who... Understand the principles of customer service and how to apply them to build rapport, solve problems, and treat the customer with respect. Know how to keep customers by removing obstacles to customer service, really listening, finding the root causes of problems, and never taking short-cuts. Bring to the job knowledge of new ways to do business-from the Internet and voice mail to cellular phones, virtual meetings, and beyond. Add value to everything they do by providing extra touches, making things right, continuously improving and delivering outstanding service-even when theyre busy. CD included http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/books/learning-points~customer-service-excellence-w-cd/learning-points-customer-service-excellence-w-cd-lpcs-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2035299/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:18:00 PST Todays information age presents new and bewildering communication challenges for both organizations and employees. Unfortunately, there is no single users manual to turn to when feeling overwhelmed by the complexity of these applications or unsure how to best utilize them. Learning Points: 100 Actions and Activities for E-Communications Excellence will prepare anyone to communicate professionally and productively when using voice mail, virtual meetings, electronic calendars, e-mail, and cellular phones to get things done. The book even covers cubicles-and how to minimize the communication challenges when sharing limited space with others. These fun, engaging, and easy-to-use activities take only minutes to complete. Each activity contains a wealth of tips, lessons, instructions, and advice to help you ... Get to the point when leaving a voice mail Use the Web for virtual meetings Plan a successful telephone conference Use electronic calendars to schedule instant meetings Recall an e-mail that contain mistakes Avoid improper e-mails Overcome privacy problems in cubicles Head off potential problems with camera phones Deal with cell phone calls that come in at inopportune times And much more ... http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/learning-points~100-actions~activities/learning-points-100-actions-activities-for-e-communications-excellence-lpece-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2035304/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:18:00 PST Preparing the Future Leader is a fully customizable, trainer-led curriculum and carries full reproduction rights. Now you can re-create a course developed at 20 times your cost, developed to the highest standards of instructional design. (2 days) All employees can-and should-develop and showcase their leadership qualities, regardless of their current position in the organization and their ultimate career choice. By helping participants identify the leadership skills and behaviors they need to develop, this workshop provides a springboard from which they can pursue specific skill-building training and development while in their current job. This workshop is ideal for potential supervisors, managers, team leaders, project leaders, or program leaders.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/preparing-the-future-leader/preparing-the-future-leader-lq-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2036133/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:39:00 PST Preparing the Future Leader is a comprehensive training course exhibiting the highest standards of instructional design and available only as a licensed curriculum. It is a fully customizable, trainer-led curriculum and carries full reproduction rights. Now you can re-create a course developed at 20 times your cost, developed to the highest standards of instructional design. This workshop is ideal for potential supervisors, managers, team leaders, project leaders, or program leaders.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/preparing-the-future-leader/preparing-the-future-leader-coursebook-lqp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2036137/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:39:00 PST Based on the research of some of the leading experts in the field, Learning Style Questionnaire provides the concepts and insight into adult learning that every trainer needs. Identify your employees strengths and weaknesses in the ways in which they learn. Capitalize on their learning strengths and help them improve in their areas of weakness. Learning Style Questionnaire measures a participants preferred method of learning in four different learning styles: participating, reflecting, structuring, and experimenting. Each of the 20 questions asked in the questionnaire has four possible answers. The Leaders Guide includes a diskette with 15 transparency masters. Users can present a PowerPoint slide show by using the disk.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/learning-style-questionnaire/learning-style-questionnaire-5-pack-lsi-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2036141/categ_id/25229Team Videos > Videos - The ClassicsSat, 29 Mar 2008 14:28:00 PST Based on the research of some of the leading experts in the field, Learning Style Questionnaire provides the concepts and insight into adult learning that every trainer needs. Identify your employees strengths and weaknesses in the ways in which they learn. Capitalize on their learning strengths and help them improve in their areas of weakness. Learning Style Questionnaire measures a participants preferred method of learning in four different learning styles: participating, reflecting, structuring, and experimenting. Each of the 20 questions asked in the questionnaire has four possible answers. The Leaders Guide includes a diskette with 15 transparency masters. Users can present a PowerPoint slide show by using the disk.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/learning-style-questionnaire/learning-style-questionnaire-facilitator-s-guide-lsilg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2036145/categ_id/25229Team Videos > Videos - The ClassicsSat, 29 Mar 2008 14:29:00 PST The 40-statement, self-scoring instrument assesses employees individual styles in four learning style categories: How they Attend to new information or learning How they Translate what they see, hear or sense and make it meaningful How they Relate presented knowledge to what they already know How they Understand or synthesize knowledge and extrapolate it to use immediately or in the future Helps learners learn . . . and trainers teach Based on in-depth doctoral research into learning transfer, the practical instrument gives individuals scores in all four categories and reveals their greatest style preference. Interpreting the results is easy. Learning Styles Questionnaire explains different learning styles within each category, including collaborative, kinesthetic, visual and auditory. And it gives helpful tips for making each style work best-like putting key points on index cards, explaining the subject to someone else or using time lines to remember dates. With Learning Styles Questionnaire, everyone wins. Employees can discover how to minimize their weaknesses and build on their strengths. And trainers can use the information to set up environments where learning is fun, fast-and sticks. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/learning-styles-profile/learning-styles-profile-5-pack-lsq-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2036151/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 09:11:00 PST The 40-statement, self-scoring instrument assesses employees individual styles in four learning style categories: How they Attend to new information or learning How they Translate what they see, hear or sense and make it meaningful How they Relate presented knowledge to what they already know How they Understand or synthesize knowledge and extrapolate it to use immediately or in the future Helps learners learn . . . and trainers teach Based on in-depth doctoral research into learning transfer, the practical instrument gives individuals scores in all four categories and reveals their greatest style preference. Interpreting the results is easy. Learning Styles Questionnaire explains different learning styles within each category, including collaborative, kinesthetic, visual and auditory. And it gives helpful tips for making each style work best-like putting key points on index cards, explaining the subject to someone else or using time lines to remember dates. With Learning Styles Questionnaire, everyone wins. Employees can discover how to minimize their weaknesses and build on their strengths. And trainers can use the information to set up environments where learning is fun, fast-and sticks. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/learning-styles-profile/learning-styles-questionnaire-facilitators-kit-lsqf-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2036156/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 09:12:00 PST Weve all dealt with angry people, and we all know how it feels to be angry. For most people, work involves a constant juggling of-and wrestling with-competing interests that can provoke feelings of anger. Anger, however, is not necessarily a negative emotion. Anger often signals important data about relationships, resources, circumstances, or procedures that are in need of improvement. This book helps you recognize the costs and benefits of anger in your workplace; diagnose and identify sources of anger; and learn to deal with anger in yourself, in other individuals, and in your organization or team-and make anger in your workplace a positive force for change.http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/books/managing-anger-in-the-workplace/managing-anger-in-the-workplace-maiw-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2044431/categ_id/25229Team Videos > Videos - The ClassicsWed, 9 Apr 2008 13:59:00 PST Increase management effectiveness through improved motivation skills. This proven instrument is based on the classic motivation theories of Maslow and Herzberg, which identify motivating factors in terms of an individuals security, social, self-esteem, and self-actualization needs. Managers will learn to understand their own motivations as well as take into account employees motivations as they relate to performance and change issues. MbM teaches managers how to capitalize on employees natural motivators rather than focusing on external motivators that are less relevant to them. This instrument is a stimulating new addition to existing supervisory and management development workshops on change, teams, and leadership. The 20-item questionnaire can be completed and self-scored in 15 minutes, and includes brief and insightful interpretive material. A companion Trainers Guide includes training designs, a lecturette, norms, and references.http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/managing-by-motivation/managing-by-motivation-5-pack-mbm-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2044432/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:20:00 PST The Negotiating Style Profile is a self-assessment tool that has been used successfully by thousands of businesspeople. It helps measure your current negotiating style and suggests how you might adjust it to achieve better results in the future. The 32-question, true/false instrument is self-scoring. Once you complete all the questions, you will plot your scores on the effective negotiating grid. Interpretative information is included that discusses each style-its behaviors, body language, pros and cons and positive ways to use it.http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/negotiating-styles/negotiating-styles-profile-5-pack-nsi-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2045737/categ_id/25229Team Videos > Videos - The ClassicsSat, 12 Apr 2008 13:56:00 PST The Negotiating Style Profile is a self-assessment tool that has been used successfully by thousands of businesspeople. It helps measure your current negotiating style and suggests how you might adjust it to achieve better results in the future. The 32-question, true/false instrument is self-scoring. Once you complete all the questions, you will plot your scores on the effective negotiating grid. Interpretative information is included that discusses each style-its behaviors, body language, pros and cons and positive ways to use it.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/negotiating-styles/negotiating-styles-facilitator-s-kit-nsif-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2045739/categ_id/25229Team Videos > Videos - The ClassicsSat, 12 Apr 2008 14:01:00 PST This proven instrument is based on the classic motivation theories of Maslow and Herzberg, which identify motivating factors in terms of an individuals security, social, self-esteem, and self-actualization needs. Managers will learn to understand their own motivations as well as take into account employees motivations as they relate to performance and change issues. MbM teaches managers how to capitalize on employees natural motivators rather than focusing on external motivators that are less relevant to them. This instrument is a stimulating new addition to existing supervisory and management development workshops on change, teams, and leadership. The 20-item questionnaire can be completed and self-scored in 15 minutes, and includes brief and insightful interpretive material. A companion Trainers Guide includes training designs, a lecturette, norms, and references.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/managing-by-motivation/managing-by-motivation-leader-s-kit-mbmlg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2045782/categ_id/25229Team Videos > Videos - The ClassicsSat, 12 Apr 2008 14:28:00 PST Transforming Workplace Conflict is a fully customizable, trainer-led curriculum and carries full reproduction rights. Now you can re-create a course developed at 20 times your cost and created to the highest standards of instructional design. (Two days) In this trainer-led workshop, managers, supervisors, and team leaders learn to manage conflict by identifying conflicting personality styles. Participants learn to view the sources of conflict as differing perceptions of facts, methods, goals, or values. The most appropriate of five conflict management styles-avoiding, smoothing, bargaining, forcing, problem solving-is then applied to address the situation. By mastering conflict resolution techniques, working relationships are improved and the best solutions to problems are found.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/transforming-workplace-conflict/transforming-workplace-conflict-mc-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2045790/categ_id/25229Team Videos > Videos - The ClassicsSat, 12 Apr 2008 14:42:00 PST Transforming Workplace Conflict is a fully customizable, trainer-led curriculum and carries full reproduction rights. Now you can re-create a course developed at 20 times your cost and created to the highest standards of instructional design. (Two days) In this trainer-led workshop, managers, supervisors, and team leaders learn to manage conflict by identifying conflicting personality styles. Participants learn to view the sources of conflict as differing perceptions of facts, methods, goals, or values. The most appropriate of five conflict management styles-avoiding, smoothing, bargaining, forcing, problem solving-is then applied to address the situation. By mastering conflict resolution techniques, working relationships are improved and the best solutions to problems are found.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/transforming-workplace-conflict/transforming-workplace-conflict-participant-workbook-mcp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2045794/categ_id/25229Team Videos > Videos - The ClassicsSat, 12 Apr 2008 14:45:00 PST The instrument consists of 10 vignettes that describe realistic workplace conflicts. For each vignette, participants are presented with five possible responses to the conflict, and are instructed to indicate which ones most closely describe how they would actually deal with the situation. The results give respondents an accurate assessment and understanding of their own natural approaches to dealing with conflict and provide a starting point for developing the skills necessary to begin managing conflict constructively. The Trainers Guide provides explanations of each vignette and discussion of typical responses to each. It also includes workshop designs, a lecturette, overhead transparency masters, norms, and references. Managing Conflict Constructively is a helpful participant handout that provides background information on conflict management.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/managing-conflict-constructively/managing-conflict-constructively-5-pack-mcc-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2046560/categ_id/25229Team Videos > Videos - The ClassicsMon, 14 Apr 2008 18:00:00 PST The foundation the MDQ is built on is a set of 20 key competencies shown to be critical to successful managerial performance. The 160-item self-scoring questionnaire takes approximately 35 minutes to complete and measures 20 competency dimensions covering the following five factors: Managing Change Planning and Organizing Interpersonal Skills Results Orientation Leadership http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/mdq~management-development-questionnaire/mdq-management-development-questionnaire-admin-manual-mdam-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2046561/categ_id/25229Team Videos > Videos - The ClassicsMon, 14 Apr 2008 18:15:00 PST Toobeez Storage Bag - White Nylon Bag, 40 Length and 18 Diameter with End to End Zipper Click HERE to return to the Toobeez background information.http://store.teambuildinginc.com/items/shop-by-type/physical-team-building-activities/toobeez-construction-elements/toobeez-storage-bag-tbzbag1-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121148/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:06:00 PST Square Wheels Mug Do you want to add some additional interest to your Square Wheels session? ...give it more impact? ...have all participants remember it forever? Then reward them with a Square Wheels Mug. The front of cup shows the Square Wheels wagon and says Why Use Square Wheels? Round Wheels are available! The back shows the wagon with a new round wheel added and the message How do we motivate? By implementing ideas and making progress! Minimum Order 10 Mugs for $60.00 plus shipping, handling, and appropriate taxes.http://store.teambuildinginc.com/items/shop-by-topics/other/square-wheels/square-wheels-mug-minimum-order-10-208m-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121161/categ_id/25229Team Videos > Videos - The ClassicsWed, 19 Jan 2005 10:31:00 PST UltraWebTM UltraWebTM - Easy To Put Up...Easy To Configure...Easy To Take Down...Easy To Buy. The UltraWeb is one of the most versatile, affordable, configurable and durable pieces of equipment weve ever offered. Think of the web as a sculpture, built around a central armature; in this case, an igloo-shaped dome created from Bungee-jointed, high-tensile, smoothly contoured, poles. The igloo shape is perfectly maintained by a uniquely designed harness. The smooth posts are fitted with numerous rubber O rings, each with an integral clip, that can be freely slid up and down. The O rings and clips are employed immediately after the igloo construction is complete, as the assembler begins to weave a unique web pattern that usually changes with each construction. In fact, the sliding O rings allow for the web design to be changed after weaving and at any time during an activity. Enough elastic webbing is supplied to weave challenging webs on all four faces of the dome, giving you the flexibility of controlling the number of challengers and the complexities of the challenges, keeping this activity, perennially fresh. The UltraWeb package includes an imaginative guide with some activities that require a Pass-Through Hoop, Direction Cards and a BeanBagBallTM. All components required for these activities are included, along with a handy storage bag.http://store.teambuildinginc.com/items/shop-by-type/physical-team-building-activities/ultraweb/ultraweb-123106-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121174/categ_id/25229Team Videos > Videos - The ClassicsTue, 15 May 2007 16:04:00 PST Whats My Team Member Style? Feedback Form 5-Pack The Feedback Form (purchased in sets of five each) provides a unique opportunity for a team member to receive important style feedback from their teammates. This allows for comparison of ones style against others perceptions, providing the opportunity for a rich discussion and valuable learning. The Feedback Form includes: 18-item assessment Instructions Return to the Whats My Team Member Style? main pagehttp://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/whats-my-team-member-style-/whats-my-team-member-style-feedback-form-5-pack-0280e1f05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121175/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:27:00 PST Junkyard Golf This downloadable exercise promotes team building that builds sensitivity to the environment, encourages creative collaboration, crosses age and ability, and is unforgettable fun. (Remember with our downloads, you will find a link in your receipt after your credit card is approved. Click on the link to begin the download process. Junkyard golf is a .pdf file.) The Space Junkyard Golf Team Building and Recycling Events can be conducted almost anywhere, even on a table top, for almost any number of people, with almost anything, like, for example, Silly Putty. Organize a Junkyard Golf Team Building Recycling Event at your next... corporate team building company picnic family outing neighborhood celebration Why Junkyard Golf? Encourages recycling awareness. Explores the art of reuse. Exercises team creativity. Provides unforgettable fun. ** Please Take Note that we Do Not Offer Refunds for our Downloadable Items. They loved it! It was a great way to get people up and talking and working together first thing in the morning. I think it would also be an awesome session right after lunch at any conference. It was very easy to implement. Golf was also a great game for a large ballroom and it worked well for the space we had. Rebecca Saeger President, 2004 North American Simulation and Game Association Would you like us to do it for you? Our Junkmaster Bernie is available to conduct a Junkyard Sports event like this one for you. Click HERE for more information. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/junkyard-golf/junkyard-golf-dl105-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121176/categ_id/25229Team Videos > Videos - The ClassicsWed, 12 Mar 2008 08:42:00 PST Set of 5 Employee Participant Guides - Note that the quantity price discounts are on 5-Packs, not individual Participant Guides. Click Here to Return to the Knock Your Socks Off Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/knock-your-socks-off/knock-your-socks-off-service-employee-participant-guide-5-pack-0704e1s05b-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121185/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 09:04:00 PST A complete Participant Guide nice enough to be considered a keeper for participants. Includes: Scenario and information about the area Topographical map and legend Salvaged items list A guide for improving the team discussion Overall evaluation of team resultsClick HERE for more background information on the Vacation in the Keys survival exercise. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/vacation-in-the-keys/vacation-in-the-keys-participant-guide-5-pack-0234e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121203/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:13:00 PST The Feedback instrument has been designed to check the accuracy of the coachs perception of his or her style. It can be used prior to or in the early stages of a coaching relationship. It allows the coach to see how the coachee perceives his or her style. If the coachees perception is in agreement with his or her coachs style, then an effective coaching relationship can continue to thrive. However, if the coach and coachees perceptions of style do not match, there must be careful consideration of where the discrepancies exist. The most successful coaching relationships are those in which the coachs and coachees styles match, or the coach makes a concerted effort to adapt his or her style to match that of the coachee. Back to Whats My Coaching Style? main page. http://store.teambuildinginc.com/items/shop-by-topics/coaching/whats-my-coaching-style-/whats-my-coaching-style-feedback-forms-5-pack-0598e2f05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121204/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:17:00 PST Whats My Team Member Style? Participant Guide 5-Pack The best way to purchase additional Participant Guides for larger teams or multiple sessions, this pack includes five (5) individual Participant Guides. These guides provide the perfect handout for your training or facilitator session. Each Participant Guide includes: 18-item assessment Instructions Pressure-sensitive response form Interpretive information Charts depicting style strengths and trouble spots Overview of style-work role matches Individual action planning worksheet Team profile diagram Team action planning worksheet Return to Whats My Team Member Style? main pagehttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/whats-my-team-member-style-/whats-my-team-member-style-participant-guide-5-pack-0280e1s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121207/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:29:00 PST Dutchman Game Board (Map) This is the primary game board for the Dutchman exercise, and one is needed for each team. These game boards are colorful maps leading teams to the Dutchmans Lost Gold Mine. Order one for each team. Note: Dutchman Pro comes with 25 Game Boards for 25 teams. The other Dutchman programs (4 and 6) can print their own; however, some users find it easier to simply purchase what they need. These are poster-quality prints. Back to Dutchman main pagehttp://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/search-for-the-lost-dutchmans-gold-mine/dutchman-game-board-203-m-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121214/categ_id/25229Team Videos > Videos - The ClassicsMon, 17 Jan 2005 09:47:00 PST The Effective Team Member ProfileTM Feedback Form (blue/gray copy in the picture above) provides the individual team member additional insights on his or her effectiveness by adding the observations of others. The 36 items included in the assessment align with the 36 items in the Participant Guide, so that there is direct correlation of results between the team member being assessed and his or her fellow team members perceptions. The 5-pack includes five (5) copies of the Feedback Form.http://store.teambuildinginc.com/items/shop-by-topics/trainer-resources/effective-team-member-profile/effective-team-member-profile-feedback-form-5-pack-0271e1f05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121215/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 12:15:00 PST Empowerment Profile Employee Version Participant Guide 5-Pack The Employee Version Participant Guide is simply the 40-item questionnaire and pressure sensitive scoring response form. The intent of this profile is to obtain employee feedback relative to their perceptions of their levels of empowerment. The results are then added to the scoring section of the Leader Version Participant Guide, so that the leader has more balanced information from which to assess overall empowerment in the organization, department, or team. Click HERE to return to the program overview.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/empowerment-profile/empowerment-profile-employee-version-participant-guide-5-pack-0536e3s05b-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121216/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 12:24:00 PST Constructing the new mast for the latest ship of the Seven Seas Company requires that strict cost parameters be met. Participants use this Materials Cost Worksheet to calculate their costs as part of the exercise. This tablet contains 100 worksheets. Click HERE for more background information on the Tall Ships exercise. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/tall-ships/tall-ships-extra-tablet-of-worksheets-0278e1gp2-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121220/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:36:00 PST Each 16-page Participant Guide contains five (5) situations, each with five (5) strategy options asking what your team would most likely do in each case. The participant answers what he or she thinks the team would do. Answers are scored on a 3-part, pressure sensitive form, and the Guide allows them to self-score their results. Additional content material discusses interpreting the results, the Team Conflict Strategies Model, the Five Team Conflict Strategies, how to use them, and an action planning section to help participants learn from the results. This is a practical and well-designed complete handout. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/team-conflict-strategies-inventory/team-conflict-strategies-participant-guide-5-pack-0137e1s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121221/categ_id/25229Team Videos > Videos - The ClassicsFri, 7 Mar 2008 11:16:00 PST Participant Guides in convenient 5 packs.http://store.teambuildinginc.com/items/shop-by-topics/team-members/team-communication-inventory/teamcomm-participant-guide-5-pack-0214e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121222/categ_id/25229Team Videos > Videos - The ClassicsWed, 10 Jan 2007 11:33:00 PST Training Program for Teams at Work Professional Development Certificates Finish your training with these very professional-looking certificates. A real keeper for participants. Click on picture below to enlarge the certificate. Return to the Training Program for Teams at Work main pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/training-program-for-teams-at-work/training-program-for-teams-at-work-certificates-set-of-12-205c-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121231/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:21:00 PST Set of 5 Manager Participant Guides. Note that the quantity discount pricing is based on 5-Packs, not individual Participant Guides. Click Here to Return to the Knock Your Socks Off Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/knock-your-socks-off/knock-your-socks-off-service-manager-participant-guide-5-pack-0704e1s05a-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121235/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 09:04:00 PST As with any good business design, cost is a factor. These pricing sheets help participants tally the cost of their rover designs as part of the overall evaluation. This tablet of price sheets will be enough for 30 teams. Click HERE for more background information on the Mars Surface Rover-Team Edition exercise. Click HERE for more background information on the Mars Surface Rover-Leader Edition exercise.http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/mars-surface-rover/mars-surface-rover-tablet-of-price-sheets-0260e1p06-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121242/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:19:00 PST The Mastering the Change Curve Facilitator Kit is truly a complete training program for a 1-2 hour session. The kit includes: Preface Getting Started Overview Introduction Administering Mastering the Change Curve About the Microsoft PowerPoint Presentation Experiential Learning Methodology Theoretical Background Background Information Interpreting Mastering the Change Curve The Four Phases of Change Technical Development References Workshop Workshop at a Glance Preparation Checklist Facilitator Instructions Facilitator Support Frequently Asked Questions Optional Activities Alternative Training Designs Blank Training Outline Related Materials Reproducible Masters Certificate of Achievement Training Evaluation About the Overhead Transparency Masters Participant Guide Return to the Mastering the Change Curve main page.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/mastering-the-change-curve/mastering-pe-change-curve-facilitator-kit-1604e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121243/categ_id/25229Team Videos > Videos - The ClassicsMon, 7 Apr 2008 12:33:00 PST The Professional Edition This is specifically designed for: consultants looking for a variety of delivery options and/or are running larger groups the internal trainer (or manager) who needs a team building exercise for a larger management retreat. meeting or conference planners looking for an additional profit center, one where they can deliver the program and keep all the proceeds. With the materials contained in The Professional Edition, a program can be delivered for 120+ people with a minimal cost of printing, materials and supplies! The package contains everything you need for delivery, including materials for training support delivery personnel. Dutchman Pro can be used with any size group* and contains a number of delivery options and paper samples of the forms that can be photo-reproduced (or purchased from us directly). There are both paper masters as well as cd-based materials, sufficient cards for 20+ teams, and on and on. It is everything weve developed, used and found effective based on over 10 years of use! There is no limit on the number of participants with the exception of room size. This edition contains both PowerPoint multimedia presentation files and transparency (inkjet or colored film) presentation options. It comes with a support binder containing extensive delivery materials (with options) and masters of handouts and other supplies. You get 25 Poster Maps, colored envelopes, samples of forms and tabletop accessories, a digital watch with countdown timer, marking pens, calculator, transparency film and other materials that people find informative or useful, including a video of Scotts delivery! The price of the exercise is $6,995 and materials are very complete! This is a one-time cost. And a common reaction on studying the materials and frameworks that are included is surprise. People are positively surprised at how much we include and how much flexibility they get from our packaging and delivery options. Uniquely, there is no required certification or train-the-trainer. Feedback indicates that the packaging is satisfactory for learning the delivery. And we support what we sell. We will guarantee that you will like what you get, whether it is the simple Dutchman 3 or the Pro Edition. We are confident that we offer the most complete training packages available for the price. And you can ALWAYS count on us to support you in your developmental initiatives whether it was a single rental of our game or an ongoing, multinational training initiative. Note that there is also an online users forum especially for Dutchman users. French and Spanish versions are now available. A Chinese adaptation is in development. *Dutchman has been run with groups from as small as 7 (3 teams) to as large as 600 people. The Professional Edition comes packaged with materials to support 120 people, right out of the box with just a little photocopying or color printing off the cd. Back to Dutchman main pagehttp://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/search-for-the-lost-dutchmans-gold-mine/dutchman-professional-edition-203-p-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121251/categ_id/25229Team Videos > Videos - The ClassicsFri, 6 Apr 2007 10:15:00 PST The Effective Team Member ProfileTM Participant Guide (black copy in picture above) includes the 36-item assessment with pressure-sensitive scoring, instructions, interpretation, an Effective Team Member Model, as well as content on: Understanding Team Direction Clarifying Team Roles Showing Commitment Encouraging Open Communication Learning Continuously Sharing Leadership Responsibilities Action Ideas for Being More Effective Action Planning The 5-Pack includes five (5) copies of the Participant Guide.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/effective-team-member-profile/effective-team-member-profile-participant-guide-5-pack-0271e1s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121256/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 12:16:00 PST Empowerment ProfileTM Leader Version Participant Guide 5-Pack The Leader Version of the Empowerment ProfileTM serves multiple purposes. First it is the primary assessment of the leader of his or her level of empowerment, that is, the extent to which the leader feels empowered at work. The assessment portion contains 40 questions such as... Do you have a say in how resources are utilized? Do you have access to the information you need to do your job? Do you participate in decisions about starting new projects? Do you have authority to make your own decisions at work? The 40 questions are answered on a pressure-sensitive Response Form using the possible answers: VG = Very Great Extent G = Great Extent M = Moderate Extent S = Some Extent L = Little Extent VL = Very Little Extent AN = Almost No Extent Upon completing the questionnaire, participants read the article Empowerment: The Challenge and the Promise, and the eight (8) empowerment dimensions: Control Influence Resources Strengths Involvement Centrality Autonomy Climate Then the participants create their own profile using data from their Response Form. If they have also have feedback from employees who have filled out the Employee Version Participant Guide, then they will add that information also, creating a complete picture of the level of empowerment within their organization, department, or team. Finally, the participant will move into Action Planning using targeted questions offered by the Participant Guide. This is a complete program that will pay dividends in a more flexible, empowered work environment. Click HERE to return to the program overview.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/empowerment-profile/empowerment-profile-leader-version-participant-guide-5-pack-0536e3s05a-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121257/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 12:23:00 PST The Participant Guide is a completely self-contained problem solving workbook for each team member as they work together to solve a team problem. The Participant Guide includes: Background on the Force Field Model Explanation of the 5-step format Selecting a Problem and Applying the Model Work pages for each step Evaluation of Our Use of Task and Process Skills Evaluation of the Force Field Exercise 8 1/2 x 17-inch Force Field Chart Click Here to return to Force Field Problem Solving Model main page and longer description. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/force-field/force-field-participant-guide-5-pack-1002e3s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121258/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 07:46:00 PST Get Fit for Coaching Feedback Form 5-Pack A set of five (5) Feedback Forms to allow those being coached to help the coach develop his or her skills. The feedback form includes: 25-item questionnaire Pressure-sensitive response form Click here to return to the Get Fit for Coaching information page.http://store.teambuildinginc.com/items/shop-by-topics/trainer-resources/get-fit-for-coaching/get-fit-for-coaching-feedback-form-5-pack-5000e1f05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121260/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:42:00 PST Includes: 8 Participant Guides, 1 bag of helicopter parts, and 1 laminated game card. Click HERE for more background information on the Jungle Escape exercise.http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/jungle-escape/jungle-escape-extra-game-pack-dummy7-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121262/categ_id/25229Team Videos > Videos - The ClassicsMon, 29 Dec 2008 09:25:00 PST The Facilitator Kit includes: 2-hour workshop design with detailed preparation checklist and step-by-step facilitator instructions CD-ROM including Microsoft PowerPoint presentation, reproducible masters, and color slides of scenario location Alternative training designs Sample copy of the Participant Guide New 3-ring binder format thats easy to use and store Updated art and page layout And more! Content includes: Goals of the exercise How Vacation in the Keys was developed How to administer the exercise Scoring and interpretation of the results Situation analysis, goals, and strategies Detailed explanation and rationale Additional questions and answers Normative information A guide for improving team discussion A basis for group decision making Making decisions by group consensus Team synergy Sample learning design Related materials Click HERE for more background information on the Vacation in the Keys survival exercise. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/vacation-in-the-keys/vacation-in-the-keys-facilitator-kit-preview-kit-0234e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121285/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:13:00 PST Package of five (5) Whats My Communication Style? Participant Guides The Participant Guide (5 included with the Start-up Kit) is a completely self-contained, easy-to-use profile that allows quick scoring and tabulation of results, so that it can be administered in class if needed. The instrument contains 24 statements with four possible responses. Participants choose the response that most closely describes the way they communicate. The guide gives additional information about communication and the various ways we communicate, as well as strengths and weaknesses of individual styles. Content included in the Participant Guide... 24 Questions with 3-part Response Form Scoring Whats My Communication Style? Interpreting Your Scores Understanding Communication Styles Style Strengths Style Trouble Spots Capitalizing on Your Style Click here to return to Whats My Communication Style? information pagehttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/whats-my-communication-style-/whats-my-communication-style-participant-guide-5-pack-0151e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121289/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:18:00 PST Package of five (5) Whats My Leadership Style? Participant Guides The Participant Guide (5 included with the Start-up Kit) is a completely self-contained, easy-to-use profile that allows quick scoring and tabulation of results, so that it can be administered in class if needed. The instrument contains 20 pairs of leadership character actions. For each pair, participants assign a total of 5 points by dividing the points between the two adjectives. Points are assigned according to how much the adjective describes the participant. Participants should assign a 5-0 split if one adjective describes them completely and the other not at all; assign a 4-1 split if one adjective describes them well and the other describes them slightly; or assign a 3-2 split if one adjective describes them a little more accurately than the other. Additional content included in the Participant Guide... The 3-part Response Form with 20 pairs of characteristic leadership actions Scoring and Understanding Your Leadership Style Interpreting Your Scores Is There a Best Leadership Style? Capitalizing on Your Style - 3 questions for action planning Click here to return to Whats My Leadership Style? information pagehttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/whats-my-leadership-style-/whats-my-leadership-style-participant-guide-5-pack-0940e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121290/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:22:00 PST Package of five (5) Whats My Style? Participant Guides The Whats My Style? Participant Guide is a self-contained survey instrument and session handout and includes: The 3-part Response Form with 18 pairs of adjectives to select answers. Information on Understanding Your Style Self-scoring instructions Interpreting Your Scores Style Stengths and Trouble Spots Capitalizing on Your Style - 6 questions for action planning Click here to return to Whats My Style? information page http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/whats-my-style-/whats-my-style-participant-guide-5-pack-0150e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121292/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:25:00 PST The excellent Participant Guide is complete in every way. It is not only essential for participants during the exercise, but also to help them with their team development issues after the training. Specifically, the guide includes: The scenario explaining how your team will help the Seven Seas Company An explanation of the Seven Cs of effective team performance A team planning worksheet for the exercise An assessment of your teams effectiveness with respect to the Seven Cs Action planning for your team after the training Questions to consider Click HERE for more background information on the Tall Ships exercise.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/tall-ships/tall-ships-participant-guide-5-pack-0278e1s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121296/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:36:00 PST This comprehensive, 30-page Facilitator Guide contains the following: Overview - Origin of the Team Conflict Strategies Inventory - Learning Goals Conflict in Teams - Sources of Team Conflict - Negative Aspects of Conflict - Positive Aspects of Conflict - Conflict Strategies The Team Conflict Strategies Model The Five Team Conflict Strategies - Integrating - Compromising - Competing - Smoothing - Avoiding Administering the TCSI - Phase One: Individual Response - Phase Two: Team Consensus Scoring and Profiling the TCSI - Profiling TCSI Results - Examining Individual/Team Differences Understanding the Five Conflict Situations Development of the TCSI Developing Team Action Plans to Manage Conflict Sample Training Design - Learning Goals - Procedure Participant Handout Masters http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/team-conflict-strategies-inventory/team-conflict-strategies-facilitator-guide-0137e1fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121297/categ_id/25229Team Videos > Videos - The ClassicsFri, 7 Mar 2008 11:16:00 PST The Team Effectiveness Profile Participant Guide is a complete, easy-to-use handout for your session. It contains: An introduction and instructions on how to begin The 50-question assessment and multi-part response form The Theoretical Basis of the Profile Description of the Five Team Categories Scoring and Profiling the Instrument Interpretation of Results Group Discussion Questions Action Planning References for Further Reading Click here to return to the Team Effectiveness Profile information page.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/team-effectiveness-profile/team-effectiveness-profile-participant-guide-5-pack-0203e4s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121298/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:15:00 PST A package of five (5) Participant Guides. No need to struggle with additional handouts for this session. This 24-page booklet is the assessment AND the handout...full of great content for your participants to fully understand their natural roles they prefer to play out on the team and how to adjust for a more effective approach to task accomplishment, problem solving, and more. Each 24-page Participant Guide includes: 18-item assessment (view sample items) Pressure-sensitive response form Description of the Team-Work Cycle and Team-Roles Model Diagrams for charting scores/creating profiles Interpretive information Team-Work Style Descriptions Tips for building on team strengths/overcoming weaknesses Exploration questions/action planning Back to Team-Work and Team Roles main pagehttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/team-work-and-team-roles/team-work-and-team-roles-participant-guide-5-pack-0209e3s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121299/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:28:00 PST Comprehensive instructions to conduct an outstanding session with meaningful results.http://store.teambuildinginc.com/items/shop-by-topics/team-members/team-communication-inventory/teamcomm-facilitator-guide-0214e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121301/categ_id/25229Team Videos > Videos - The ClassicsWed, 10 Jan 2007 11:37:00 PST Team coordination in a highly portable design Truly unique, these lightweight, portable walking treads help teams develop coordination, cooperation, and communication skills as members must synchronize their movements to reach a goal. Multiple games may be played with these treads that are suitable for both adults and children. Made of top-quality vinyl, the treads each have 5 sets of securely anchored control ropes. Do you have a larger team? Convenient end-buckle clips let you connect two pairs into a 10-person challenge! Roll them up, take them anywhere!http://store.teambuildinginc.com/items/shop-by-type/physical-team-building-activities/teamtraks/teamtraks-125519-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121302/categ_id/25229Team Videos > Videos - The ClassicsMon, 30 Jan 2006 11:42:00 PST A complete Participant Guide nice enough to be considered a keeper for participants. Includes: Scenario and information about the area Territory map and legend Daypack items list A guide for improving the team discussion Overall evaluation of team results Click HERE for more background information on the Outback survival exercise.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/outback/outback-participant-guide-5-pack-0237e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121308/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 09:09:00 PST The Personal Style InventoryTM Participant Guide is a complete tool for assessing, scoring, explaining, educating, and taking action. An excellent take away from your session. The Guide includes: An Introduction to the Instrument and Topic Directions for Completing the Inventory The Inventory Questions Items (32) and Pressure-Sensitive Multi-part Scoing Sheet Interpretive Guide The PSI Dimensions How to Interpret Your Scores Descriptions of the 16 Basic Personal Styles Charting Your Scores Personal Style Characteristics Supplementing Your Strengths The Strength/Weakness Paradox Questions to Help Deepen Your Analysis Developing an Action Plan Team Style Matrix Questions for Team Discussion Resources for Further Information Click here to return to the Personal Style Inventory main page.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/personal-style-inventory/personal-style-inventory-participant-guide-5-pack-0206e3s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121309/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 09:26:00 PST Redesigning the Workplace: The Rohm and Haas Kentucky Plant Experience In cooperation with its two unions, the Rohm and Haas Kentucky plant, a maker of specialty chemical products, undertook a radical organization redesign effort that resulted in significant worker self-regulation and reduced levels of management and supervision. Following a 1983 10-week strike in which the plant manager observed a possible new way of working, the organization assembled a design team of management and union representatives to rethink work roles and responsibilities for greater effectiveness. The result was a transition from the traditional, top-down management structure to a high-performance model that simplified roles, pay rates, and more. The emphasis was on answering the question of what decisions can people make in their roles. First line supervision was eliminated by the new design as teams assumed more responsility for their operation and production results. Supervisors were given new roles that enhanced their value to the organization, and none were removed from the organization or returned to frontline worker status. The value of this video is in hearing the many perspectives about the change from all levels of personnel. It will provide insights to any organization moving to a high-performance or self-directed work team structure and culture. Price $195.00 No preview. Produced 1991 by Blue Sky Productions, Inc. and The Ecology of Work Length: 34 minutes Format: DVD only, English only http://store.teambuildinginc.com/items/shop-by-type/videos/redesigning-the-workplace/redesigning-the-workplace-309-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121311/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Jul 2006 02:54:00 PST The 27-page Participant Guide is not only an assessment instrument but also an information-rich planning tool full of practical ideas for improving supervisory performance. Participant Guide includes: 30-item questionnaire Pressure-sensitive response form Chart for visualizing results Normative Data - Updated! Interpretive information Descriptions of the 5 supervisory skill areas Dos and Donts for applying each skill Guide with specific key actions to improve each skill and action planning questions Order one guide per participant. See sample questions. Click here to return to the Supervisory Skills Questionnaire main page. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/supervisory-skills-questionnaire/supervisory-skills-questionnaire-participant-guide-5-pack-0591e3s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121313/categ_id/25229Team Videos > Videos - The ClassicsWed, 12 Mar 2008 14:06:00 PST A complete Participant Guide nice enough to be considered a keeper for participants. Includes: Scenario and information about the area Topographical map and legend Salvaged items list A guide for improving the team discussion Overall evaluation of team results Click HERE for more background information on the Swamped! survival exercise.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/swamped-/swamped-participant-guide-5-pack-0236e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121314/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 14:18:00 PST Includes 1 Facilitator Guide. Click Here to Return to the Knock Your Socks Off Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/knock-your-socks-off/knock-your-socks-off-service-facilitator-guide-0704e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121319/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 09:03:00 PST Participant Guide: 30-item assessment with three-part, pressure-sensitive scoring form, interpretive information, action planning, and suggestions for communicating change. Order one guide per participant. Click Here to Return to Leading Change at Every Level MAIN PAGEhttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/leading-change-at-every-level/leading-change-at-every-level-participant-guide-5-pack-1602e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121321/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 09:06:00 PST The Learning to Listen Participant Guide is a trainers dream. It is a complete handout that serves as the assessment, scoring summary, interpretive guide, content, and more. You wont have to produce any other handouts when you provide one of these for each of your people. Participant Guide includes: 30-item inventory (see samples) Pressure-sensitive scoring form Theoretical background Interpretative information The Listening Model Dimensions of Listening Action planning Click Here to Return to the Learning to Listen Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/learning-to-listen/learning-to-listen-participant-guide-5-pack-0149e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121323/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:46:00 PST A complete Participant Guide nice enough to be considered a keeper for participants. Includes: Scenario and information about the island area Map of island chain Action alternatives A guide for improving the team discussion Overall evaluation of team results Click HERE for more background information on the Marooned survival exercise.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/marooned/marooned-participant-guide-5-pack-0238e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121324/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 12:16:00 PST This Participant Guide provides a nice take away for participants and includes the following: A scenario describing NASAs need for a well-designed Mars surface rover Questions for discussion following the exercise Advice on Leadership Styles of the traditional leader, passive leader, and facilitative leader Action planning questions to help participants apply lessons learned from the exercise Click HERE for more background information on the Mars Surface Rover-Leader Edition exercise.http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/mars-surface-rover/mars-surface-rover-leader-edition-participant-guide-5-pack-0260e1s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121325/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:20:00 PST This Participant Guide provides a nice take away for participants and includes the following: A scenario describing NASAs need for a well-designed Mars surface rover Questions for discussion following the exercise Advice on developing teams including interdependence, communication flow, and common goals Action planning questions to help participants apply lessons learned from the exercise Click HERE for more background information on the Mars Surface Rover-Team Edition exercise.http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/mars-surface-rover/mars-surface-rover-team-edition-participant-guide-5-pack-0260e1s05b-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121326/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:20:00 PST The Mastering the Change Curve Participant Guide is a complete handout for your session. It contains: An introduction and instructions on how to begin The 24-question assessment and multi-part response form Meaningful content on... The Experience of Change The Change Curve The Four Phases of Change Moving Through Change or Getting Stuck In It Scoring and Charting Your Results Content, Discussion Questions, and Action Items on Denial Resistance Exploration Commitment Return to Mastering the Change Curve main pagehttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/mastering-the-change-curve/mastering-the-change-curve-participant-guide-5-pack-1604e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121327/categ_id/25229Team Videos > Videos - The ClassicsMon, 7 Apr 2008 12:48:00 PST If you will be working with others to help them understand empowerment, then this Facilitator Guide is a must. It is full of relevant content. The Guide will help you prepare an effective assessment process for your leaders, prepare a training session, and help them develop action plans. Included in the Facilitator Guide is the following: Background and Overview fo Empowerment The Need for a Measure Development of the Items Experimental Versions The Second Edition What Empowerment is (and Is Not) Definitions Misconceptions The Eight Empowerment Dimensions How to Use the Instrument Training Coaching Key Leaders Team Building Employee Surveys Empowering the HRD Effort in Organizations Administration Guidelines Scoring Profiling Scores Scoring and Profiling the Employee Version Interpreting the Two Profiles Sample Training Design Technical Information Reliability Validity Norms Provocative Thoughts on Empowerment About the Overhead Transparency Masters and the PowerPoint Presentation Action Planning Questions from the Leader Version Overhead Transparency Masters Click HERE to return to the program overview.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/empowerment-profile/empowerment-profile-facilitator-guide-0536e3fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121330/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 12:22:00 PST The Facilitators Toolkit So youve been asked to facilitate a training session, but you dont know where to start? Reach for The Facilitators Toolkit! This collection of over 40 tools, discussions, and case studies is the perfect resource for inexperienced facilitators or employees who are being asked to put together or facilitate a training session. Straightforward and practical, The Facilitators Toolkit is divided into 3 sections: Part I: Facilitation Part I answers the question What is a Facilitator? and identifies what facilitators are not. It also discusses the different styles available to facilitators as well as the basic skills necessary for effective facilitation - listening and questioning. Part II: The Toolkit The Toolkit contains over 40 techniques and approaches (Tools) facilitators can use to put together a successful learning experience from start to finish. Part II includes Organizing Tools, Tools for Diagnosis and Discussion, Deciding Tools, Tools for Planning, and Tools to Deal with Problems and Sabotage. With experience, facilitators will be able to choose and adapt the Tools they need to meet their training objectives. Part III: The Toolkit in Action See how to put the toolkit into action to prepare for and design workshops in Part III. This section also includes three cases studies as examples of how the toolkit was used successfully.http://store.teambuildinginc.com/items/shop-by-topics/facilitation/facilitators-tool-kit/facilitators-tool-kit-1222e1ab-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121331/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 12:35:00 PST Click here to enlarge picture.(Note: Picture shown is the entire game, not the Extra Game Pack, although some of its materials are visible.) This extra game pack will provide additional materials for 3 groups of 5-7 people. The game pack includes: 7 Participant Guides 1 Parts Kit 1 Set of laminated LuckyBreak and Setback Cards in a plastic case Laminated Role Cards Rubber Table Mat Order one now as a back-up. Click here to return to the Flight from SAVO main page.http://store.teambuildinginc.com/items/shop-by-type/team-building-activities~games/flight-from-savo-leadership-game/flight-from-savo-extra-game-pack-0944e1gp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121332/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 13:12:00 PST The Facilitator Guide includes: Overview History of the Force Field Model Why Use a Force Field Approach to Problem Solving? The Force Field 5-Step Model Task and Process Issues Administration of the Force Field Problem-Solving Model Development of the Model About the Microsoft PowerPoint Presentation Related Materials References Click Here to return to Force Field Problem Solving Model main page and longer description.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/force-field/force-field-facilitator-guide-1002e3fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121333/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 07:45:00 PST Get Fit for Coaching Game Participant Guide 5-Pack The Participant Guides are a nice addition to your session and include the following content: The Coaching Process Model Explanation of the 5 Coaching Skills Identification of a Challenging Coaching Situation A Plan for Action Click here to return to the Get Fit for Coaching Game information page.http://store.teambuildinginc.com/items/shop-by-topics/trainer-resources/get-fit-for-coaching-game/get-fit-for-coaching-game-participant-guide-5-pack-5001e1s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121334/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:44:00 PST Get Fit for Coaching Participant Guide 5-Pack Includes five (5) Participant Guides. This is a complete training handout and includes: 25-item questionnaire Pressure-sensitive response form Interpretive information Description of the 5 Coaching Competencies The Coaching Process Model Coaching Competencies Profile Feedback Ratings Chart 10 self-directed activities (2 for each of the Coaching Competencies) Tips for actions to take when using each competency Action planning Click here to return to the Get Fit for Coaching information page.http://store.teambuildinginc.com/items/shop-by-topics/trainer-resources/get-fit-for-coaching/get-fit-for-coaching-participant-guide-5-pack-5000e1s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121335/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:43:00 PST Participant Guide includes: 40-item inventory (see sample questions) Pressure-sensitive scoring form Theoretical background Interpretative information Click Here to Return to Interpersonal Influence Inventory Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/interpersonal-influence-inventory/interpersonal-influence-inventory-participant-guide-5-pack-0101e4s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121337/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:45:00 PST The Jungle Escape Inter-team Participant Guide is needed to successfully conduct the exercise. This guide is intended for teams whose participants do not usually work together. (For intact team participant guides, click HERE.) The guide includes: The Jungle Escape scenario description Description of the three types of teams Basic team dynamics principles Discussion questions for post-exercise discussion and team development Personal action planning Click HERE for more background information on the Jungle Escape exercise.http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/jungle-escape/jungle-escape-inter-team-version-participant-guide-5-pack-0240e4s05a-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121338/categ_id/25229Team Videos > Videos - The ClassicsMon, 29 Dec 2008 09:29:00 PST A complete Participant Guide nice enough to be considered a keeper for participants. Includes: Scenario and information about the trail area Topographical map and legend Strategy alternatives Backpack items list A guide for improving the team discussion Insights on making decisions under pressure Overall evaluation of team results Click HERE for more background information on the Black Bear survival exercise.http://store.teambuildinginc.com/items/shop-by-topics/team-building-activities/adventure-simulations/black-bear/black-bear-participant-guide-5-pack-0239e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121341/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 07:08:00 PST Building the Communication Bridge Facilitator Support Materials Includes one (1) set of StylePlay cards and (1) set of Situation cards for up to 10 additional participants. http://store.teambuildinginc.com/items/shop-by-type/complete-training-programs/building-the-communcation-bridge/building-the-communication-bridge-support-materials-2407e1gp1-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121342/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 07:49:00 PST A complete Participant Guide nice enough to be considered a keeper for participants. Includes: Scenario and information about the area Topographical map and legend Salvaged items list A guide for improving the team discussion Overall evaluation of team results Click HERE for more background information on the Cave Without a Name survival exercise. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/cave-without-a-name/cave-without-a-name-participant-guide-5-pack-0242e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121343/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 07:52:00 PST Participant Guide 5-Packs Each Participant Guide contains: 24-item assessment Instructions Pressure-sensitive Response Form Description of the three Change Reaction categories Chart for recording results Interpretive information Action-planning section Return to the Change Reaction main page.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/change-reaction/change-reaction-participant-guide-5-pack-1605e1s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121344/categ_id/25229Team Videos > Videos - The ClassicsThu, 24 Apr 2008 12:52:00 PST Conflict Strategies Inventory Participant Guide 5-Pack This is a completely self-contained training assessment and handout. Purchase one Participant Guide for each person in your session. Participant Guide includes: 10-item inventory Pressure-sensitive response form Description of the 5 Conflict Strategies Interpretive guide with recommended uses for each of the 5 strategies Descriptions of the behavioral cues that signal each approach Discussion questions/action planning Click here to return to the Conflict Strategies Inventory main page.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/conflict-strategies-inventory/conflict-strategies-inventory-participant-guide-5-pack-0135e3s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121346/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 09:17:00 PST This Facilitator Guide (white copy in picture above) is complete in every way and includes: General Overview Development of the ETMP When to Use the ETMP A Model of Team Effectiveness Understanding Team Direction Clarifying Team Roles Showing Commitment Encouraging Open Communication Learning Continuously Sharing Leadership Responsibilities How to Administer the ETMP Scoring and Profiling the ETMP Giving and Receiving Feedback Action Planning Experiential Learning Model Sample Training Designs Techical Development Participant Handout Masters Source for Downloading PowerPointTM Presentation http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/effective-team-member-profile/effective-team-member-profile-facilitator-guide-0271e1fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121348/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 12:05:00 PST Whats My Team Member Style? Starter Kit The Starter Kit is the easiest way to get started with a small group. It includes the Facilitator Kit, five (5) Participant Guides, and fifteen (15) Feedback Forms. Return to the Whats My Team Member Style? main page for more detail of these items.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/whats-my-team-member-style-/whats-my-team-member-style-starter-kit-0280e1sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121353/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:28:00 PST Facilitator Kit: A complete facilitators package that includes a CD ROM with PowerPoint presentation and support materials, theoretical background, workshop outline, facilitator notes, reproducible masters, and a sample Participant Guide.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/whats-my-time-style-/whats-my-time-style-facilitator-kit-preview-kit-0307e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121354/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:29:00 PST Twelve Angry Men: Teams That Dont Quit Are your teams plagued by heavy-handed leadership, constant conflict, lack of genuine discussion, and diversity issues? If so, you may want to do them a favor and buy this video. This presentation blends narrative and film clips from the 1957 movie classic Twelve Angry Men to demonstrate and explain complex team issues. Twelve Angry Men details a jury deliberation in which the jury members overcome interpersonal conflicts and prejudices to reach consensus on the innocence of an alleged murderer. Important lessons of leadership, diversity, dialog, conflict, and consensus decision making make this a compelling viewing for any team...especially the tough ones. Video purchase includes a 34-page Leaders Guide. (25 minutes, English only) Purchase $795. More.... Twelve Angry Men: Teams That Dont Quituses selected clips from the classic movie starring Henry Fonda and a stellar supporting cast. It presents a vivid example of a team fighting its way to success. In scene after scene, we watch the intense interactions among members of a jury in a murder case. Charged by the judge to do your duty, this team of jurors must determine whether the accused is guilty or not guilty. This innovative video highlights five important concepts of great significance to our life at work: Open inquiry Accepting responsibility for making a decision Equality of team members as participants in the process Value of conflict in uncovering ideas and new information The essential role of diversity in making effective decisions Twelve Angry Men: Teams That Dont Quitis narrated by Dr. Margaret Wheatley, former professor of management at Brigham Young University and author of several best-selling books on leadership and organizational behavior. Dr. Wheatley shows us the parallels between the dramatic confrontations we see on the screen and certain behaviors familiar to work groups. The video is divided into five key-message segments: Segment 1: A Different Kind of Leadership: Effective team leaders encourage everyone to participate on an equal basis. Segment 2: The Decision-Making Environment: A work group entrusted with a decision cannot allow itself to avoid its responsibility, but must stay together and work through its differences. Segment 3: An Assumption of Equality: One person, one vote is the operating rule for effective teams. Every idea is heard without judgment or comment, every idea has equal value. Segment 4: The Nature of Conflict: When team members have a common goal and feel accountable to each other, conflict can safely be used to see and understand varying points of view. Segment 5: Diversity and Inclusion: Quality decisions depend on tapping the diversity of experience present in a group.http://store.teambuildinginc.com/items/shop-by-type/videos/12-angry-men/12-angry-men-dummy5-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121356/categ_id/25229Team Videos > Videos - The ClassicsMon, 28 Apr 2008 11:11:00 PST The Participant Guide 5-Pack includes five (5) Participant Guides Participant Guide includes: 25-item assessment Pressure-sensitive response form Diagram for plotting scores Explanation of the 5 Points of Customer Service Discussion questions Action planning Return to Becoming a Customer Service Star Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/becoming-a-customer-service-star/becoming-a-customer-service-star-participant-guide-5-pack-0701e1s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121357/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 14:19:00 PST A complete Participant Guide nice enough to be considered a keeper for participants. Includes: Scenario and information about the area Map and legend Salvaged items list A guide for improving the team discussion Overall evaluation of team results Click HERE for more background information on the Beyond the Valley of the Kings survival exercise. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/beyond-the-valley-of-the-kings/beyond-the-valley-of-the-kings-participant-guide-5-pack-0243e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121359/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 07:38:00 PST Facilitator Kit: A complete facilitators package that includes a CD ROM with PowerPoint presentation and support materials, theoretical background, workshop outline, facilitator notes, reproducible masters, a sample Participant Guide and a sample Feedback Form.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/whats-my-coaching-style-/whats-my-coaching-style-facilitator-kit-preview-kit-0598e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121367/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:15:00 PST The WMCS Facilitator Kit has everything to conduct your next training workshop, team development session, or one-on-one coaching. CDROM with PowerPointTM Presentation and reproducible handouts Reproducible Masters - Certificate of Achievement - Training Evaluation - Presentation Overhead Transparency Masters Getting Started section Theoretical Background Workshop Outline Facilitator Support and Optional Activities Participant Guide All contained in a convenient 3-Ring Binder format Click here to return to Whats My Communication Style? information page http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/whats-my-communication-style-/whats-my-communication-style-facilitator-kit-preview-kit-0151e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121368/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:17:00 PST The WMLS Facilitator Kit has everything to conduct your next training workshop, team development session, or one-on-one coaching. > CDROM with PowerPointTM Presentation and reproducible handouts > Reproducible Masters - Certificate of Achievement - Training Evaluation - Presentation Overhead Transparency Masters > Getting Started section > Theoretical Background > Workshop Outline > Facilitator Support and Optional Activities > Participant Guide > All contained in a convenient 3-Ring Binder format Click here to return to Whats My Leadership Style? information pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/whats-my-leadership-style-/whats-my-leadership-style-facilitator-kit-preview-kit-0940e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121369/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:21:00 PST The WMS Facilitator Kit has everything to conduct your next training workshop, team development session, or one-on-one coaching. > CDROM with PowerPointTM Presentation and reproducible handouts > Reproducible Masters - Certificate of Achievement - Training Evaluation - Presentation Overhead Transparency Masters > Getting Started section > Theoretical Background > Workshop Outline > Facilitator Support and Optional Activities > Participant Guide > All contained in a convenient 3-Ring Binder format Click here to return to Whats My Style? information pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/whats-my-style-/whats-my-style-facilitator-kit-preview-kit-0150e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121371/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:24:00 PST The Team Effectiveness ProfileTM is a facilitators dream tool. It is complete in every way and includes: Getting Started Overview Introduction Administering the Team Effectiveness Profile About the Microsoft PowerPoint Presentation Experiential Learning Methodology Theoretical Background Background Information The Five Categories of Team Effectiveness Technical Development References Workshop Team Effectiveness Profile Workshop at a Glance Preparation Checklist Facilitator Instructions Facilitator Support Frequently Asked Questions Tracking Team Progress Optional Activities Alternative Training Designs Blank Training Outline Related Materials to Support the TEP Reproducible Masters Article: Building a Winning Team Certificate of Achievement Training Evaluation Participant Handout Masters Overhead Transparency Masters Participant Guide Click here to return to the Team Effectiveness Profile information page.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/team-effectiveness-profile/team-effectiveness-profile-facilitator-kit-preview-kit-0203e4fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121375/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:47:00 PST The Starter Kit comes with one (1) Facilitator Kit and five (5) Participant Guides. Facilitator Guide includes: Administrative guidelines Optional 2-hour workshop- NEW! Experiential learning methodology- NEW! Description of the Team-Work Cycle and Team-Roles Model Interpretive information Technical information including validity and normative data Sample training designs Training outline template 4 supplemental activities- NEW! CD-ROM containing PowerPoint presentations and reproducible masters including a certificate of achievement, training evaluation, and handouts- NEW! Sample copy of the redesigned Participant Guide- NEW! Convenient binder format- NEW! Participant Guides (a great stand-alone handout) include: 18-item assessment (view sample items) Pressure-sensitive response form Description of the Team-Work Cycle and Team-Roles Model Diagrams for charting scores/creating profiles Interpretive information Team-Work Style Descriptions Tips for building on team strengths/overcoming weaknesses Exploration questions/action planning Back to Team-Work and Team Roles main pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/team-work-and-team-roles/team-work-and-team-roles-starter-kit-0209e3sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121376/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:28:00 PST Includes 1 Facilitator Guide and 1 Participant Guidehttp://store.teambuildinginc.com/items/shop-by-topics/team-members/team-communication-inventory/teamcomm-preview-kit-0214e2pr-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121377/categ_id/25229Team Videos > Videos - The ClassicsWed, 10 Jan 2007 12:16:00 PST 15 awesome teambuilding activities in one convenient cost-effective package. Easy to use. No tools required. Lightning fast set-up and extremely portable. Create many shapes with four 2 X 6 boards. A unique patent pending bracket system allows for creation of many designs and activities. INCLUDES: Four 2 x 6 x 6 1/2 boards with the unique patent pending TeamTimber Brackets attached 4 Quick Pins 4 T-Braces 9 feet of nylon rope TeamTimbers Activity Guide Click here to view more pictures. Hardware Only Option Do you want to use your own boards, or would you like to lighten your shipping weight for a sale outside the U.S.A.? Choose the Hardware Only option and save $54.00. http://store.teambuildinginc.com/items/shop-by-type/physical-team-building-activities/teamtimbers/teamtimbers-dummy2-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121378/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:15:00 PST Topeka Pride Film Clips A 30-minute documentary highlighting the self-directed work team system In 1971, General Foods Corporation built a state-of-the-art pet food plant in Topeka, Kansas. Little did they know that this plant would become legendary as one of North Americas birthplaces for the team concept of work. Despite numerous changes in corporate owners, and a well-publicized suspicion of head-office indifference and hostility from the original parent company, the system survived. The Topeka work system, designed by a plant task force with consultant support, eliminates layers of management and supervisory personnel and assigns three areas of responsibility to self-managing teams of workers: processing, packaging and shipping, and office duties. It is a whole system model that has benefited from stable and highly dedicated plant management. Twenty years after start-up of this North American experiment the documentary shows the extraordinary high level of commitment and performance that is Topeka Pride. What impresses us about this classic video is that the insights discussed by management and workers alike are pivotal to the success of any team-based work system. We would suggest that this video be used when starting up new self-directed or high-performance work team systems. It can also be used to re-energize or renew existing team systems. Check out our article entitled Management Bites Dog Food Factory that tells the entire Topeka story. Length: 30 minutes Format: DVD Format only, English only No Preview Available Produced 1991 by Blue Sky Productions, Inc. http://store.teambuildinginc.com/items/shop-by-type/videos/topeka-pride/topeka-pride-307-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121380/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Jul 2006 02:50:00 PST A complete package of materials for each participant of your teams training. Kit includes: Teams at Work: 7 Keys to Success: 124-page book to help team members master concepts and put their knowledge into action Participant Workbook 3-Hole drilled Notepad, Power and Possibilities ball point pen, and 3-Ring binder to store everything Not intended for use without the Facilitators Kithttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/training-program-for-teams-at-work/training-program-for-teams-at-work-participant-kit-205pk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121381/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:21:00 PST The easiest way to begin with a small team of five or less team members. The Starter Kit includes one (1) Facilitator Kit and five (5) Participant Guides. Click HERE for more background information on the Vacation in the Keys survival exercise.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/vacation-in-the-keys/vacation-in-pe-keys-starter-kit-0234e4sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121383/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:14:00 PST Real Leaders Develop Followers DVD Most leaders struggle with how to lead, because usually they are promoted for their technical ability in performing the work rather than their ability to direct and develop others. So most do their best, stumbling along the way. Leadership training supplements their development, eliiminating a whole host of serious organizational problems related to poor leader behaviors. Jerry Duff, Ph.D., has been training leaders for over 30 years and has captured the essence of how and when to use the appropriate leadership style in this 23-minute, fast-paced DVD program. In his unique fashion, he eloquently and succinctly presents his model of the four leadership styles needed to deal with the four primary follower stages of development. Developmental Leadership Model The Leadership Development Model is a brilliant method of describing the appropriate leadership style needed at various stages of follower development. The leader uses the necessary amount of directive versus supportive behavior as followers move from low to high ability to perform the work. It is important to note that using an inappropriate style may result in regression, or tuning out, resulting in lower performance or even dysfunctional behavior. These are critical lessons for leaders. View Samples of DVD Play Sample 1 Play Sample 2 Play Sample 3 Play Sample 4 Play Sample 5 Background - Dr. Jerald Duff Philosophy Dr. Jerald Duff has coached and trained thousands of executives, managers, and front-line employees. The only real antidote to outsourcing is up-skilling. The old show up and shut up can no longer compete with the wage rates of a world market. Employees must be fully engaged and possess up-to-date skills, the creativity to generate new products and services, and the emotional intelligence to deal with customers, both internal and external. Soon access to capital and technology will be equal around the globe. Commodity based companies will disappear in western society. Only knowledge-based enterprises that can tap into latent creativity will survive. Employees are the only sustainable competitive advantage. Experience 18 years training and development 15 years manufacturing and operations management Education BSIE Ohio State University - Industrial Engineering MBA University of Dayton - Operations Management MS Wright State University - Industrial Counseling Ph. D. The Union Institute - Leadership Ph. D. Purdue University - Family Systems Click here to return to Real Leaders main page Dynamic Leadership Training Available Do you want to add a shot of adrenalin to your leadership training? Have Dr. Jerry Duff train your leaders and watch what happens. Click HERE for more information. http://store.teambuildinginc.com/items/shop-by-type/videos/real-leaders-develop-followers-dvd/real-leaders-develop-followers-dvd-308dvd-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121387/categ_id/25229Team Videos > Videos - The ClassicsThu, 18 Jan 2007 07:16:00 PST Extra Card Deck for Style Play card set. Good for up to 6 additional participants. For complete description, return to Style Play main page. http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/assessment-series/whats-my-style~series/style-play-12-group-card-games/style-play-extra-card-deck-0152e2gp1-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121389/categ_id/25229Team Videos > Videos - The ClassicsWed, 10 Jan 2007 10:58:00 PST Facilitator Guide contains: Administrative guidelines Theoretical background - Updated! Rationale Reliability and validity Normative data - Updated! Experiential Learning Methodology Descriptions of the 5 supervisory skill areas Complete 2.5 hour workshop design - Updated! 5 optional activities - New Activity! Alternative training designs Blank training outline Optional activities FAQ Sample copy of Participant Guide And Feedback Form CD-ROM containing customizable Microsoft PowerPoint presentation and reproducible masters, including a Certificate of Achievement, Training Evaluation, and overhead transparency masters - Updated! Binder format Click here to return to the Supervisory Skills Questionnaire main page.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/supervisory-skills-questionnaire/supervisory-skills-questionnaire-facilitator-kit-preview-kit-0591e3fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121390/categ_id/25229Team Videos > Videos - The ClassicsWed, 10 Jan 2007 13:19:00 PST The Facilitator Kit includes: 2-hour workshop design with detailed preparation checklist and step-by-step facilitator instructions CD-ROM including Microsoft PowerPoint presentation, reproducible masters, and color slides of scenario location Alternative training designs Sample copy of Participant Guide New 3-ring binder format thats easy to use and store Updated art and page layout And more! Content includes: Goals of the exercise How Swamped! was developed How to administer the exercise Scoring and interpretation of the results Situation analysis, goals, and strategies Detailed explanation and rationale Additional questions and answers Normative information A guide for improving team discussion A basis for group decision making Making decisions by group consensus Team synergy Sample learning design Related materials Click HERE for more background information on the Swamped! survival exercise. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/swamped-/swamped-facilitator-kit-preview-kit-0236e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121391/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 14:17:00 PST Are you planning to conduct training or a teambuilding session for a large group? The primary game set includes enough materials for 3 teams of 5-7 participants. If your session is larger, purchase one Extra Game Pack for each additional team. Extra Game Pack for one (1) team includes: One (1) bag of reusable parts with tape measure Seven (7) Participant Guides Set of three (3) game cards Mesh bag Click HERE for more background information on the Tall Ships exercise. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/tall-ships/tall-ships-extra-game-pack-0278e3gp1-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121392/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:36:00 PST Extra game pack includes: 1 box of reusable parts (battery included) 7 Participant Guides 1 Set of task sheets Stopwatch Calculator Screen 7 fun buttons Click HERE for more background information on the Mars Surface Rover-Team Edition exercise.http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/mars-surface-rover/mars-surface-rover-team-extra-game-pack-for-1-team-0260e2gp4-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121396/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:20:00 PST The Mastering the Change Curve Starter Kit is the easiest way to get started with a small group of 5 or less. The Kit includes: Facilitator Kit Five (5) Participant Guides Return to the Mastering the Change Curve main pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/mastering-the-change-curve/mastering-pe-change-curve-starter-kit-1604e2sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121397/categ_id/25229Team Videos > Videos - The ClassicsMon, 7 Apr 2008 12:57:00 PST The NCP Facilitator Kit is a completely self-contained training program complete with training workshop outline. Since it contains a copy of the Participant Guide, it also serves as a complete preview kit. Facilitator Kit includes: Administrative guidelines Theoretical background Normative data Step-by-step half-day workshop design Communication Mastery Skills (resource for application in workplace) Sample copy of the Participant Guide CD-ROM containing Microsoft PowerPoint presentation and overhead transparency masters Return to the Neurolinguistic Communication Profile main page http://store.teambuildinginc.com/items/team-profiles~assessments/neurolinguistic-communication-profile/neurolinguistic-communication-profile-facilitator-kit-preview-kit-0108e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121400/categ_id/25229Team Videos > Videos - The ClassicsWed, 10 Jan 2007 13:24:00 PST The Facilitator Kit includes: 2-hour workshop design with detailed preparation checklist and step-by-step facilitator instructions CD-ROM including Microsoft PowerPoint presentation, reproducible masters, and color slides of scenario location Alternative training designs Sample copy of the Participant Guide New 3-ring binder format thats easy to use and store Updated art and page layout And more! Content includes: Goals of the exercise How Outback was developed How to administer the exercise Scoring and interpretation of the results Situation analysis, goals, and strategies Detailed explanation and rationale Additional questions and answers Normative information A guide for improving team discussion A basis for group decision making Making decisions by group consensus Team synergy Sample learning design Related materials Click HERE for more background information on the Outback survival exercise.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/outback/outback-facilitator-kit-preview-kit-0237e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121401/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 09:10:00 PST The Personal Style InventoryTM Facilitator Kit is a complete training program from A to Z. The Kit includes: A Getting Started Overview How to Administer the Personal Style InventoryTM Using the PSI with Teams A Microsoft PowerPointTM Presentation ready to go Experiential Learning Methodology Theoretical Background Information Dimensions of the PSI Technical Development References Individual Personal Style Workshop At-a-Glance Preparation Checklist Facilitator Instructions for Individual Workshop Team Style Workshop At-a-Glance Facilitator Instructions for Team Workshop Optional Activities Alternative Training Designs Blank Training Outline Related Materials Reproducible Certificate of Achievement Reproducible Training Evaluation Overhead Transparency Masters One (1) complete Participant Guide Click here to return to the Personal Style Inventory main page.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/personal-style-inventory/personal-style-inventory-facilitator-kit-preview-kit-0206e3fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121402/categ_id/25229Team Videos > Videos - The ClassicsWed, 10 Jan 2007 13:19:00 PST The purpose of this assessment is to help your team identify strengths and needs. Everyone completes an individual assessment, discusses the teams results, and agrees on their strengths and needed areas of improvement. Teams may decide to take this assessment periodically, for example, every 6 to 12 months, providing an opportunity for ongoing development and growth. Note: This assessment correlates directly to our complete team training program called Training Program for Teams at Work. Topics identified by the assessment are separate modules in the training program, making selecting of the appropriate training materials a snap!http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/power~possibilities-team-training-assessment/power-and-possibilities-team-training-assessment-set-of-12-205pp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121403/categ_id/25229Team Videos > Videos - The ClassicsTue, 7 Dec 2004 15:43:00 PST The easiest way to get started, includes everthing you need to learn about influence and use it with a small team of up to five (5) people. Facilitator Guide includes: Administrative guidelines Interpersonal Influence Model Optional 2 1/2 -hour workshop - NEW! Experiential learning methodology - NEW! Influence styles Interpretive information Technical information including reliability and normative data Sample training design CD-ROM containing Microsoft PowerPoint presentation and reproducible masters including a Certificate of Achievement, Training Evaluation, and overhead transparency masters - NEW! Sample copy of Participant Guide - NEW! Convenient binder format - NEW! Participant Guide includes: 40-item inventory (see sample questions) Pressure-sensitive scoring form Theoretical background Interpretative information Click Here to Return to Interpersonal Influence Inventory Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/interpersonal-influence-inventory/interpersonal-influence-inventory-starter-kit-0101e4sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121408/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:45:00 PST The Jungle Escape Participant Guide is needed to successfully conduct the exercise. This guide is intended for intact teams. (For inter-team participant guides, click HERE.) The guide includes: The Jungle Escape scenario description Description of the three types of teams Basic team dynamics principles Discussion questions for post-exercise discussion and team development Personal action planning Click HERE for more background information on the Jungle Escape exercise.http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/jungle-escape/jungle-escape-team-version-participant-guide-5-pack-0240e4s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121409/categ_id/25229Team Videos > Videos - The ClassicsMon, 29 Dec 2008 09:29:00 PST For every additional 8 participants, order a Game Pack. The Game Pack for 8 participants includes: Eight (8) Participant Workbooks Eight (8) tent cards Click here to return to the Just My Type main page.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/just-my-type/just-my-type-refill-game-pack-extra-game-pack-0160e1gp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121410/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 08:58:00 PST Includes the Facilitator Guide, 5 Employee Participant Guides, and 5 Manager Participant Guides. Click Here to Return to the Knock Your Socks Off Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/knock-your-socks-off/knock-your-socks-off-service-starter-kit-0704e1sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121411/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 09:00:00 PST The Starter Kit is the easiest way to begin working with a group of up to five (5) participants. Includes the Facilitator Kit, a sample Participant Guide, and a Participant Guide 5-Pack. Click Here to Return to Leading Change at Every Level MAIN PAGEhttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leading-change-at-every-level/leading-change-at-every-level-starter-kit-1602e3sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121412/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 09:07:00 PST The Starter Kit has everything you need to conduct a session of up to 5 participants. For more than 5 people, simply order more Participant Guides. Facilitator Guide includes: Administrative guidelines Optional 1 1/2 -hour workshop - new! Experiential learning methodology - new! The Listening Model Dimensions of Listening Technical information including reliability, validity and normative data - new! Alternative training design for customer service Blank training outline - new! 4 supplemental activities - new! CD-ROM containing Microsoft PowerPoint presentation and reproducible masters including a certificate of achievement, training evaluation, and overhead transparency masters - new! Sample copy of Participant Guide - new! Convenient binder format - new! Participant Guide (5 included) contains: 30-item inventory (see samples) Pressure-sensitive scoring form Theoretical background Interpretative information The Listening Model Dimensions of Listening Action planning Click Here to Return to the Learning to Listen Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/learning-to-listen/learning-to-listen-starter-kit-0149e2sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121414/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:47:00 PST The Facilitator Kit includes: 2-hour workshop design with detailed preparation checklist and step-by-step facilitator instructions CD-ROM including Microsoft PowerPoint presentation, reproducible masters, and color slides of scenario location Alternative training designs Sample copy of the Participant Guide New 3-ring binder format thats easy to use and store Updated art and page layout And more! Content includes: Goals of the exercise How Maroonedwas developed How to administer the exercise Scoring and interpretation of the results Situation analysis, goals, and strategies Detailed explanation and rationale Additional questions and answers Normative information A guide for improving team discussion A basis for group decision making Making decisions by group consensus Team synergy Sample learning design Training Team Leaders in facilitation skills Related materials Click HERE for more background information on the Marooned survival exercise.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/marooned/marooned-facilitator-kit-preview-kit-0238e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121415/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 11:47:00 PST (Note: Picture shown is the entire game, not the Extra Game Pack, although some of its materials are visible.) Extra game pack includes: 1 box of reusable parts (battery included) 5 Participant Guides 1 Set of task sheets (choose the role you want) Stopwatch Calculator 5 fun buttons Click HERE for more background information on the Mars Surface Rover-Leader Edition exercise.http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/mars-surface-rover/mars-surface-rover-leader-extra-game-pack-for-1-team-0260e2gp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121416/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:20:00 PST Includes materials to train up to 4 groups of 4-6 participants. Click Here to Return to the Do Your Best Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/team-building-activities~games/do-your-best/do-your-best-extra-game-pack-0590e2gp1-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121420/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 12:00:00 PST Dutchman 6 Dutchman 6 is designed for up to 6 teams of 6 people, or a total of 36 people. It comes on a CD-ROM disk with materials in both PowerPoint© presentation (for both Windows and Mac) and transparency presentation formats. You get all the instructions, materials for presentation and debriefing, colored forms and everything else you need to deliver the exercise. Its designed for repeated delivery and long-term use in a variety of developmental situations. You use PowerPoint© software and a projection unit to show the instructions, give the weather patterns during play, and stimulate the debriefing discussions. With Dutchman 6 you also receive a complete set of Team Pack Materials to support the play of 6 teams that includes: Laminated Team Pack forms Poster Map / Game Board (17 x 22) Resource Cards Grub Stake and Team Pack Envelopes Weather Forecasts (Days 5, 10 and 15) DVD-case informational Videos (case, inserts and cards) Tracking Maps Results Summaries Toy Trucks, Binoculars, sheriffs badges and bendable figures (for tabletop fun!) One set of Participant Magnets: The Goal is to Mine as much Gold as We Can! Note: There is a Dutchman users forum online to help users share ideas about its use. *maximum number of participants = 6 teams and 36 people One can also play with 2 teams of 3, 4 teams of 3, etc. Back to Dutchman main page http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/search-for-the-lost-dutchmans-gold-mine/dutchman-6-team-edition-203-6-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121421/categ_id/25229Team Videos > Videos - The ClassicsFri, 6 Apr 2007 10:11:00 PST Includes one (1) Facilitator Guide, five (5) Participant Guides, and fifteen (15) Feedback forms.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/effective-team-member-profile/effective-team-member-profile-starter-kit-0271e1sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121422/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 12:17:00 PST The Participant Guide is a nice take-away from the session that will serve to remind participants of the five key supervisory skills. The Guide includes: The Flight from SAVO situation scenario Task and Parts List Reflection Questions The Five Supervisory Skills overview Three Action Planning questions Order one (1) Participant Guide for each participant in your session. Click here to return to the Flight from SAVO main page.http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/flight-from-savo-leadership-game/flight-from-savo-participant-guide-5-pack-0944e1s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121424/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 13:13:00 PST (includes Facilitator Guide and 5 Participant Guides)http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/force-field/force-field-starter-kit-1002e4sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121425/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 07:46:00 PST Get Fit for Coaching Extra Game Pack The Extra Game Pack is intended when extra teams are added to your training session. It includes enough materials for one extra team of 4 participants: 4 Participant Guides 1 laminated game card 1 card deck in storage case 30 game chips Click here to return to the Get Fit for Coaching Game information page.http://store.teambuildinginc.com/items/shop-by-topics/trainer-resources/get-fit-for-coaching-game/get-fit-for-coaching-extra-game-pack-5001e1gp1-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121426/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:43:00 PST Get Fit for Coaching Starter Kit The Starter Kit is the easiest way to begin learning and teaching needed coaching skills with 5 or less people. This package includes: The complete Facilitator Kit including all materials and CD ROM media A set of five (5) Participant Guides A set of fifteen (15) Feedback Forms Click here to return to the Get Fit for Coaching information page.http://store.teambuildinginc.com/items/shop-by-topics/trainer-resources/get-fit-for-coaching/get-fit-for-coaching-starter-kit-5000e2sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121427/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:43:00 PST The Facilitator Kit includes: 2-hour workshop design with detailed preparation checklist and step-by-step facilitator instructions CD-ROM including Microsoft PowerPoint presentation, reproducible masters, and color slides of scenario location Alternative training designs Sample copy of the Participant Guide New 3-ring binder format thats easy to use and store Updated art and page layout And more! Content includes: Goals of the exercise How Black Bear was developed How to administer the exercise Scoring and interpretation of the results Situation analysis, goals, and strategies Detailed explanation and rationale Additional questions and answers Normative information A guide for improving team discussion A basis for group decision making Making decisions by group consensus Team Synergy Sample Learning Designs Related materials Transparency masters Click HERE for more background information on the Black Bear survival exercise. http://store.teambuildinginc.com/items/shop-by-topics/team-building-activities/adventure-simulations/black-bear/black-bear-facilitator-kit-preview-kit-0239e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121431/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 07:07:00 PST Building the Communication Bridge Participant Guide Order one (1) Participant Guide for each person attending the training session. Each 45-page Participant Guide includes: Two (2) self-evaluations: Whats My Communication Style? and Learning to Listen with pressure-sensitive response forms Interpretation of evaluation results Description of the Communication Bridge Description of the Listening Model Self-reflection questions and skill practice activities Action planning http://store.teambuildinginc.com/items/shop-by-type/complete-training-programs/building-the-communcation-bridge/building-the-communication-bridge-participant-guide-2407e1pg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121432/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 07:48:00 PST The Facilitator Kit includes: 2-hour workshop design with detailed preparation checklist and step-by-step facilitator instructions CD-ROM including Microsoft PowerPoint presentation, reproducible masters, and color slides of scenario location Alternative training designs Sample copy of the Participant Guide New 3-ring binder format thats easy to use and store Updated art and page layout And more! Content includes: Goals of the exercise How Cave Without a Name was developed How to administer the exercise Scoring and interpretation of the results Situation analysis, goals, and strategies Detailed explanation and rationale Additional questions and answers Normative information A guide for improving team discussion A basis for group decision making Making decisions by group consensus Team synergy Sample learning design Related materials Click HERE for more background information on the Cave Without a Name survival exercise.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/cave-without-a-name/cave-without-a-name-facilitator-kit-preview-kit-0242e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121433/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 07:51:00 PST The Change Reaction Starter Kit includes: 1 Facilitator Kit including: Administrative guidelines Background information Change Reaction Model Experiential Learning Methodology Workshop design with preparation checklist and step-by-step instructions Alternative training designs Blank training outline Optional activities Sample copy of Participant Guide CD-ROM containing Microsoft PowerPoint presentation and reproducible masters, including a Certificate of Achievement, Training Evaluation and overhead transparency masters Convenient binder format 5 Participant Guides that each include: 24-item assessment Instructions Pressure-sensitive Response Form Description of the three Change Reaction categories Chart for recording results Interpretive information Action-planning section Return to the Change Reaction main page.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/change-reaction/change-reaction-starter-kit-1605e1sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121434/categ_id/25229Team Videos > Videos - The ClassicsThu, 24 Apr 2008 12:52:00 PST Common Currency: The Cooperative Competition Game Is it really possible to practice the strategies of competition and cooperation at the same time? Yes! Around the world, production teams, research and development groups, and marketing teams all are benefiting from the power of cooperative-competition. Discover for yourself this fresh approach to individual, team, and organizational development with Common Currency: The Cooperative Competition Game. At a Glance Learning Goal - Teach teams the value of cooperative-competition Participants - Eight teams, consisting of 2-6 players each. However for very small groups, it is possible to play with 6 teams of 2-3 players each. Time Needed - 1 1/2 to 3 hours Scenario - Teams represent fictional countries that are faced with an impending unification of their separate currencies. Armed with limited information about the unification, each country attempts to maximize its own wealth. Because no one country has all the information (or coins), they must negotiate with one another, exchanging information and currency, to achieve individual success. Overview What is cooperative-competition? When teams act with a competitive spirit that motivates them to put forth their best efforts while cooperating on the achievement of similar goals, youve got cooperative-competition. And it can give your organization an edge over the competition. Common Currency uses the concept of cooperative-competition among teams to stress the importance of group interdependence. To win this game, each group must rely on collaboration with others to exchange information and resources. Thus, teams gain an understanding of the beneficial nature of competitiveness as they strive to do their best, while maintaining good working relationships with other groups. All group interactions involve both task (outcome) and relationship (process) skills. Common Currency is an excellent tool to address all aspects of teamwork and strategic planning, including leadership development, open communication, conflict resolution, principled negotiation, problem solving, managing change, and decision making. How the game works Teams representing fictional countries must cooperate in trading coins and information while competing for the most valuable combination of coins. Participants will: Learn the basic principles of cooperative-competition. Discover how cooperative-competition helps teams and individuals achieve the greatest results. Develop the team and interpersonal skills that drive cooperative-competition. Understand how cooperative-competition benefits the entire organization. Change Variation Game The concept of change and how it affects the process of cooperative competition can be illustrated clearly with this variation. The basic game instructions remain the same; however, teams must deal with changes in some of the original information. The new Information Cards affect coin combinations, bonus points, and the total number of coins allowed in the final collection. At this time, the change variation is included with the basic Common Currency game at no charge. When to use Common Currency This game is a flexible, team-based activity that utilizes a wealth of interpersonal and group-process skills. We especially like using it as part of negotiating and strategic planning workshops. But its ideal for a wide array of training topics. The Facilitator Guide includes debriefs for training in team building, communication, negotiating, strategic planning, decision making, problem solving, resource sharing, and more. Also included is a separate change module, which demonstrates the value of cooperative-competition in times of change. Development of the Game The idea for Common Currency came about as the author was exploring the effects of competition on team building. She discovered that very few people were aware of the beneficial nature of competition within a collaborative environment, so she decided to create a game that would demonstrate those benefits. The challenge was to create a game that utilized the spirit of cooperative competition while remaining flexible enough to meet a variety of training needs. The most important issue during development was the use of limited resources to create a heightened sense of competition, while utilizing a process that would require teams to collaborate with each other. This was accomplished in two ways: first, by providing an unequal distribution of coins, with a decreasing amount of coins as the values increased; and second, by formulating several data bits about the coins in the form of Information Cards, which players would need to access to determine game strategies. The cards were made in duplicate to incorporate the risk of negotiating for information that was already known. To further limit these resources, the coins and cards were to be randomly distributed in small portions to each participating group. Therefore, teams would have diverse assortments of coin values and pieces of information. In an attempt to gain the most valuable coin collection, participants would need to cooperate within their own team as well as negotiate with other groups for information and coins. The resulting interactions would establish the basis for the debriefing topics. What to Order Order one Complete Game for up to 8 teams of 2-6 players each. For additional groups or players, order an additional game. The Complete Game includes: color coins, information cards, identification flags and envelopes, scoring sheets, Facilitator Guide, and sturdy tote box. http://store.teambuildinginc.com/items/shop-by-type/team-building-activities~games/common-currency/common-currency-complete-game-1301e1kt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121436/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 08:33:00 PST Includes reusable materials to train one additional team of 4-8 participants. Click Here to Return to the Communication Derailed Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/communication-derailed/communication-derailed-extra-game-parts-0140e1gp1-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121437/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 08:36:00 PST Conflict Strategies Inventory Facilitator Kit The Facilitator Kit is everything you need to conduct a meaningful session that will help your team members understand the way they approach conflict and how to become more effective in resolving it. Facilitator Kit includes: Administrative guidelines Theoretical background Optional 2-hour workshop with step-by-step instructions - NEW! Normative and validity data - NEW! Experiential learning methodology - NEW! Description of the 5 Conflict Strategies Pros and cons of each strategy Suggestions for complementary training materials Alternative training design Blank training outline - NEW! 4 supplemental activities - NEW! CD-ROM containing Microsoft PowerPoint presentation and reproducible masters including a Certificate of Achievement, Training Evaluation, overhead transparency masters, worksheets, and role cards - NEW! Sample copy of Participant Guide - NEW! Convenient binder format - NEW! Click here to return to the Conflict Strategies Inventory main page.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/conflict-strategies-inventory/conflict-strategies-inventory-facilitator-kit-preview-kit-0135e3fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121438/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 09:16:00 PST The WMLS Starter Kit is the easiest way to get up and running fast for a group of 5 or less people. Includes: Facilitator Kit > CDROM with PowerPointTM Presentation and reproducible handouts > Reproducible Masters - Certificate of Achievement - Training Evaluation - Presentation Overhead Transparency Masters > Getting Started section > Theoretical Background > Workshop Outline > Facilitator Support and Optional Activities > Participant Guide > All contained in a convenient 3-Ring Binder format Participant Guide 5-Pack The Participant Guide (5 included with the Start-up Kit) is a completely self-contained, easy-to-use profile that allows quick scoring and tabulation of results, so that it can be administered in class if needed. The instrument contains 20 pairs of leadership character actions. For each pair, participants assign a total of 5 points by dividing the points between the two adjectives. Points are assigned according to how much the adjective describes the participant. Participants should assign a 5-0 split if one adjective describes them completely and the other not at all; assign a 4-1 split if one adjective describes them well and the other describes them slightly; or assign a 3-2 split if one adjective describes them a little more accurately than the other. Additional content included in the Participant Guide... The 3-part Response Form with 20 pairs of characteristic leadership actions Scoring and Understanding Your Leadership Style Interpreting Your Scores Is There a Best Leadership Style? Capitalizing on Your Style - 3 questions for action planning Click here to return to Whats My Leadership Style? information pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/whats-my-leadership-style-/whats-my-leadership-style-starter-kit-0940e4sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121443/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:22:00 PST The WMS Starter Kit is the easiest way to get up and running fast for a team of 5 or less people. Includes: Facilitator Kit > CDROM with PowerPointTM Presentation and reproducible handouts > Reproducible Masters - Certificate of Achievement - Training Evaluation - Presentation Overhead Transparency Masters > Getting Started section > Theoretical Background > Workshop Outline > Facilitator Support and Optional Activities > Participant Guide > All contained in a convenient 3-Ring Binder format Participant Guide 5-Pack The Participant Guide (5 included with the Start-up Kit) is a completely self-contained, easy-to-use profile that allows quick scoring and tabulation of results, so that it can be administered in class if needed. The instrument contains 18 pairs of adjectives. For each pair of adjectives, participants assign a total of 5 points by dividing the points between the two adjectives. Points are assigned according to how much the adjective describes the participant. Participants should assign a 5-0 split if one adjective describes them completely and the other not at all; assign a 4-1 split if one adjective describes them well and the other describes them slightly; or assign a 3-2 split if one adjective describes them a little more accurately than the other. Additional content included in the Participant Guide... Understanding Your Style Scoring Whats My Style? Interpreting Your Scores Style Strengths Style Trouble Spots Capitalizing on Your Style Click here to return to Whats My Style? information pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/whats-my-style-/whats-my-style-starter-kit-0150e4sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121445/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:25:00 PST The Starter Kit includes one (1) Facilitator Kit and five (5) Participant Guides. It is the easiest way to get started with a group of 5 or less participants. Return to the Whats My Time Style? main page http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/whats-my-time-style-/whats-my-time-style-starter-kit-0307e4sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121446/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:30:00 PST Includes 1 Facilitator Kit and 5 Participant Guides Return to Becoming a Customer Service Star Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/becoming-a-customer-service-star/becoming-a-customer-service-star-starter-kit-0701e2sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121448/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 14:21:00 PST The Facilitator Kit includes: 2-hour workshop design with detailed preparation checklist and step-by-step facilitator instructions CD-ROM including Microsoft PowerPoint presentation, reproducible masters, and color slides of scenario location Alternative training designs Sample copy of Participant Guide New 3-ring binder format thats easy to use and store Updated art and page layout And more! Content includes: Goals of the exercise How Beyond the Valley of the Kings was developed How to administer the exercise Scoring and interpretation of the results Situation analysis, goals, and strategies Detailed explanation and rationale Additional questions and answers Normative information A guide for improving team discussion A basis for group decision making Making decisions by group consensus Team synergy Sample learning design Related materials Click HERE for more background information on the Beyond the Valley of the Kings survival exercise.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/beyond-the-valley-of-the-kings/beyond-the-valley-of-the-kings-facilitator-kit-preview-kit-0243e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121450/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 07:37:00 PST Ideal for one team, the 57-piece kit includes an incredible amount of construction elements to create a wide array of projects. We find it is best to purchase one set for each team you are training. For example, if you have four (4) teams in your training session, purchase 4 kits. And at this price, if you have 10 or 20 teams, its still an affordable addition to your session. Click on any picture to enlarge The ToobeezTM 57-piece kit includes: (20) 3.4 Spheres (4) 35 Red Tubes (4) 35 Blue Tubes (4) 24 Green Tubes (4) 24 Orange Tubes (4) 16 Red Tubes (4) 16 Blue Tubes (4) 11 Red Tubes (4) 11 Blue Tubes (4) Curtains (2 Red 2 Blue) (1) Storage Bag Shipping Box is 36x12x6 and weighs 22 lbs! Here are some of the projects that can be built with one (1) kit: Click HERE to return to the Toobeez background information.http://store.teambuildinginc.com/items/shop-by-type/physical-team-building-activities/toobeez-construction-elements/toobeez-57-piece-kit-tbzconval1-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121454/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:06:00 PST Toobeez Official Teambuilding Activities Guide CD Description: 25 Fun and Engaging Teambuilding Activities - a Multimedia CD-ROM. Make the most of your Toobeez set by engaging your group through these team activities. 25 unique activities are presented with detailed instructions, variations for different ages and conditions and debrief suggestions as well video clips so you can get the feel of each activity in action. In addition, youll receive two bonuses: (1) An Introductory Guide to Leading Adventure-Based Team Building Games by Team Leader Coach Tom Heck (2) A complimentary audio interview with Dr. Edward Hallowell, author of Connect. With a set of Toobeez and The Official Toobeez Team Building Games Activity Guide, youll have the the perfect set for any teambuilding training, event, or retreat exercise. http://store.teambuildinginc.com/items/shop-by-type/physical-team-building-activities/toobeez-construction-elements/toobeez-activities-guide-cd-tbzcd1-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121456/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:06:00 PST A complete training program including the Facilitators Kit and Participant Kits for 10 people. Program includes: Power and Possibilities: A Team Assessment - The new tool to help your team identify strengths and prioritize needs. Each kit includes 12 participant copies and a detailed administration guide. (This assessment may be purchased separately.) Facilitators Guide:A how-to manual to make every session a sure-fire success Instructions for Activities:Step-by-step instructions to lead you through over 50 interactive activities Teams at Work: 7 Keys to Success: The excellent book upon which the program is based Participant Workbook: The facilitators copy of the activity workbook that participants will use Reproducible Materials: Masters for overhead transparencies, session checklists, and session evaluation Professional Development Certificates: 12 celebration certificates suitable for framing Quick-Start Guide Click here for a Preview Filehttp://store.teambuildinginc.com/items/shop-by-type/participant-workbook/training-program-for-teams-at-work/training-program-for-teams-at-work-205-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121457/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:21:00 PST The easiest way to get started with a group of 5 or less, this package includes the Facilitator Kit, 5 Participant Guides, and 15 Feedback Forms. Back to Whats My Coaching Style? main page http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/whats-my-coaching-style-/whats-my-coaching-style-starter-kit-0598e4sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121461/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:16:00 PST The WMCS Starter Kit is the easiest way to get up and running fast with a group of 5 or less people and includes: Facilitator Kit > CDROM with PowerPointTM Presentation and reproducible handouts > Reproducible Masters - Certificate of Achievement - Training Evaluation - Presentation Overhead Transparency Masters > Getting Started section > Theoretical Background > Workshop Outline > Facilitator Support and Optional Activities > Participant Guide > All contained in a convenient 3-Ring Binder format Participant Guide 5-Pack The Participant Guide (5 included with the Start-up Kit) is a completely self-contained, easy-to-use profile that allows quick scoring and tabulation of results, so that it can be administered in class if needed. The instrument contains 24 statements with four possible responses. Participants choose the response that most closely describes the way they communicate. The guide gives additional information about communication and the various ways we communicate, as well as strengths and weaknesses of individual styles. Content included in the Participant Guide... 24 Questions with 3-part Response Form Scoring Whats My Communication Style? Interpreting Your Scores Understanding Communication Styles Style Strengths Style Trouble Spots Capitalizing on Your Style Click here to return to Whats My Communication Style? information pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/whats-my-communication-style-/whats-my-communication-style-starter-kit-0151e4sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121462/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:19:00 PST The Swamped! Starter Kit includes the Facilitator Kit and 5 Participant Guides. Click HERE for more background information on the Swamped! survival exercise.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/swamped-/swamped-starter-kit-0236e4sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121465/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 14:17:00 PST The program is ingeniously designed around the concept of the Seven Cs. The complete program includes all you need to conduct a creatively effective teambuilding training session for up to 3 teams and 21 participants. Specifically, the complete kit includes: Facilitator Guide Three (3) bags of reusable game parts with tape measures in mesh bags Twenty-One (21) Participant Guides Three (3) sets of laminated game cards Sturdy tote bag Click HERE for more background information on the Tall Ships exercise.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/tall-ships/tall-ships-complete-game-0278e1kt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121466/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:36:00 PST The Starter Kit contains 1 Facilitator Guide and 5 Participant Guides. The simplest way to get started with a small team. For larger teams, order more Participant Guides. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/team-conflict-strategies-inventory/team-conflict-strategies-starter-kit-0137e1sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121467/categ_id/25229Team Videos > Videos - The ClassicsFri, 7 Mar 2008 11:17:00 PST Starter Kit includes 1 Facilitator Kit and 5 Participant Guides. A complete package for the small team. Click here to return to the Team Effectiveness Profile information page.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/team-effectiveness-profile/team-effectiveness-profile-starter-kit-0203e4sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121468/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:15:00 PST Order one Facilitator Guide (which also serves as a preview kit) per facilitator. Facilitator Guide includes: Administrative guidelines Optional 2-hour workshop- NEW! Experiential learning methodology- NEW! Description of the Team-Work Cycle and Team-Roles Model Interpretive information Technical information including validity and normative data Sample training designs Training outline template 4 supplemental activities- NEW! CD-ROM containing PowerPoint presentations and reproducible masters including a certificate of achievement, training evaluation, and handouts- NEW! Sample copy of the redesigned Participant Guide (view sample items) - NEW! Convenient binder format- NEW! Back to Team-Work and Team Roles main pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/team-work-and-team-roles/team-work-and-team-roles-facilitator-preview-kit-0209e3fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121470/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:28:00 PST Includes the Facilitator Guide, and 5 Participant Guides.http://store.teambuildinginc.com/items/shop-by-topics/team-members/team-communication-inventory/teamcomm-starter-kit-0214e2sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121471/categ_id/25229Team Videos > Videos - The ClassicsWed, 10 Jan 2007 12:48:00 PST Now on DVD only! This film has been one of our favorites for years. It was produced originally for Cosma International, an automotive components manufacturer, to help its workforce understand the power and simplicity of quick changeover techniques. However, it was so well done, that it was subsequently released for the general marketplace. The film brilliantly blends clips of racecar pit crews with a Cosma work team attempting to reduce the changeover time of its 800-ton press from 2 hours to 10 minutes. The interviews with the racing team members (including racing legends Danny Sullivan and Rick Mears) reveal key concepts in quick changeover. And the interviews with Cosma employees are powerful in demonstrating how teamwork and employee involvement can create breakthroughs in process improvement. Motivational and instructional. (15 minutes, DVD format only, English only) Due to the new low price of this film, previews are not available. Purchase DVD $295 $195. No preview available. This video continues to be a winner! This little video has paid for itself many times over. Glenda N. Smith, Gravure Training Coordinator Quebecor World Franklin http://store.teambuildinginc.com/items/shop-by-type/videos/the-winners-circle/pe-winners-circle-dummy4-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121472/categ_id/25229Team Videos > Videos - The ClassicsFri, 1 Jun 2007 11:40:00 PST The Team Edition is sufficient to train 3 teams of 6-7 people each and includes: Facilitator Guide 21 Participant Guides 3 boxes of reusable parts (batteries included) 3 stopwatches 4 Calculators 1 Tablet of 30 price sheets 3 screens 1 Set of reusable task sheets Tote Click HERE for more background information on the Mars Surface Rover-Team Edition exercise.http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/mars-surface-rover/mars-surface-rover-team-edition-0260e1kt2-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121475/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:19:00 PST The easiest way to begin with a small team of five or less team members. The Starter Kit includes one (1) Facilitator Kit and five (5) Participant Guides. Click HERE for more background information on the Outback survival exercise. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/outback/outback-starter-kit-0237e4sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121478/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 09:10:00 PST The Personal Style InventoryTM Starter Kit is the easiest way to begin and includes everthing necessary to train up to 5 participants. The Kit includes all Facilitator Kit materials and five (5) Participant Guides. Click here to return to the Personal Style Inventory main page.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/personal-style-inventory/personal-style-inventory-starter-kit-0206e3sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121479/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 09:26:00 PST Complete Game includes: 2 reusable decks of 48 cards each Sturdy game case Facilitator Guide (featuring an overview of Style Theory, instructions for conducting 12 group games, administrative guidelines, Debriefing Questions, and Key Learning Points) What to Order For 8-12 participants, order one Complete Game. For additional players, order an Extra Card Deck. For complete description, return to StylePlay main page. http://store.teambuildinginc.com/items/shop-by-topics/team-building/style-play-12-group-card-games/style-play-complete-game-0152e2kt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121482/categ_id/25229Team Videos > Videos - The ClassicsWed, 10 Jan 2007 12:53:00 PST Meaningful feedback sessions are just a step away when you use this tried and tested package. The Starter Kit includes a completely upgraded Facilitator Kit and five (5) Participant Guides and fifteen (15) Feedback Forms as described below. Facilitator Kit includes: Administrative guidelines Theoretical background - Updated! Rationale Reliability and validity Normative data - Updated! Experiential Learning Methodology Descriptions of the 5 supervisory skill areas Complete 2.5 hour workshop design - Updated! 5 optional activities - New Activity! Alternative training designs Blank training outline Optional activities FAQ Sample copy of Participant Guide And Feedback Form CD-ROM containing customizable Microsoft PowerPoint presentation and reproducible masters, including a Certificate of Achievement, Training Evaluation, and overhead transparency masters - Updated! Binder format Participant Guide includes: 30-item questionnaire Pressure-sensitive response form Chart for visualizing results Normative Data - Updated! Interpretive information Descriptions of the 5 supervisory skill areas Dos and Donts for applying each skill Guide with specific key actions to improve each skill and action planning questions Feedback Form includes: - NEW! 30-item questionnaire Pressure-sensitive response form Click here to return to the Supervisory Skills Questionnaire main page. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/supervisory-skills-questionnaire/supervisory-skills-questionnaire-complete-starter-kit-0591e3sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121483/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 14:15:00 PST Complete Game for up to 16 participants. The Complete Game includes: Four (4) reusable decks of 48 cards each Sixteen (16) 20-page Participant Workbooks Sixteen (16) tent cards Facilitator Guide Note: For every additional 8 participants, order a Game Pack. The Game Pack for 8 participants includes: Eight (8) Participant Workbooks Eight (8) tent cards Click here to return to the Just My Type main page.http://store.teambuildinginc.com/items/shop-by-type/team-building-activities~games/just-my-type/just-my-type-complete-game-0160e1kt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121486/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 08:58:00 PST Includes 1 Facilitator Guide, 1 Manager Participant Guide, and 1 Employee Participant Guide. Click Here to Return to the Knock Your Socks Off Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/knock-your-socks-off/knock-your-socks-off-service-preview-kit-0704e2pr-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121487/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 08:59:00 PST Preview Pack/Facilitator Guide: Administrative guidelines, theoretical background, technical development, half-day workshop outline, frequently asked questions, supplemental activities, and a copy of the Participant Guide. Reproducible handout masters include The Change Leadership Journey article, Leading Change When Youre Not in Charge case study, training evaluation, certificate of achievement, and overhead transparency masters. A CD-ROM containing a Microsoft PowerPoint presentation and all reproducible materials is also included. Order one guide per facilitator. Click Here to Return to Leading Change at Every Level MAIN PAGEhttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leading-change-at-every-level/leading-change-at-every-level-facilitator-kit-preview-kit-1602e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121489/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 09:05:00 PST This kit contains everything you need to fully preview, understand, then administer the Learning to Listen session. Of course, you will need to order a Participant Guide for each person attending. Facilitator Guide includes: Administrative guidelines Optional 1 1/2 -hour workshop - new! Experiential learning methodology - new! The Listening Model Dimensions of Listening Technical information including reliability, validity and normative data - new! Alternative training design for customer service Blank training outline - new! 4 supplemental activities - new! CD-ROM containing Microsoft PowerPoint presentation and reproducible masters including a certificate of achievement, training evaluation, and overhead transparency masters - new! Sample copy of Participant Guide - new! Convenient binder format - new! Participant Guide includes: 30-item inventory (see samples) Pressure-sensitive scoring form Theoretical background Interpretative information The Listening Model Dimensions of Listening Action planning Click Here to Return to the Learning to Listen Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/learning-to-listen/learning-to-listen-facilitator-kit-preview-kit-0149e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121491/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:46:00 PST The Marooned Starter Kit includes the Facilitator Kit and 5 Participant Guides. Click HERE for more background information on the Swamped! survival exercise. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/marooned/marooned-starter-kit-0238e4sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121492/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 12:17:00 PST The Leader Edition is sufficient to train 3 teams of 5 people each and includes: Facilitator Guide 15 Participant Guides 3 boxes of reusable parts (batteries included) 3 stopwatches 4 calculators 1 Tablet of 30 price sheets 1 Set of 3 reusable task sheets Tote Click HERE for more background information on the Mars Surface Rover-Leader Edition exercise.http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/mars-surface-rover/mars-surface-rover-leader-edition-0260e1kt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121493/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 13:18:00 PST Click here to enlarge picture. Everything you need to conduct an exciting supervisory training session for three (3) teams of 5-7 participants each. The complete game includes: Facilitator Binder 3 Sets of Game Parts 21 Participant Guides 3 Decks of Lucky Break Cards 3 Decks of Setback Cards in a sturdy plastic card case Audio Soundtrack CD (to add to the intensity) CD with PowerPointTMPresentation 3 Laminated Instruction Cards Stop Watch 3 Rubberized Table Mats Tablet of Observer Forms Tablet of Reflection Questions Sturdy Tote Bag Click here to return to the Flight from SAVO main page. http://store.teambuildinginc.com/items/shop-by-type/team-building-activities~games/flight-from-savo-leadership-game/flight-from-savo-complete-game-0944e1kt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121499/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 13:13:00 PST Get Fit for Coaching: A Skills Practice Game The complete game includes: Facilitator Guide 16 Participant Guides 4 laminated game cards 4 sets of card decks with individual storage cases CD-ROM 120 game chips Zippered tote bag Click here to return to the Get Fit for Coaching Game information page.http://store.teambuildinginc.com/items/shop-by-topics/trainer-resources/get-fit-for-coaching-game/get-fit-for-coaching-complete-game-5001e1kt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121501/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:43:00 PST Get Fit for Coaching Facilitator Kit Order 1 Facilitator Kit per trainer. For each participant, order 1 Participant Guide and up to 3 Feedback Forms. Facilitator Guide includes: Administrative guidelines Step-by-step instructions Theoretical background Validity Normative data Experiential Learning/Training Model Description of the 5 Coaching Competencies The Coaching Process Model Ways to Strengthen Coaching Efforts Optional activities Sample training design Sample Participant Guide CD-ROM containing Microsoft PowerPoint presentation and reproducible masters including a Certificate of Achievement, Training Evaluation, worksheets, as well as overhead transparency masters. Click here to return to the Get Fit for Coaching information page.http://store.teambuildinginc.com/items/shop-by-topics/trainer-resources/get-fit-for-coaching/get-fit-for-coaching-facilitator-kit-preview-kit-5000e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121502/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:43:00 PST Facilitator Guide includes: Administrative guidelines Interpersonal Influence Model Optional 2 1/2 -hour workshop - NEW! Experiential learning methodology - NEW! Influence styles Interpretive information Technical information including reliability and normative data Sample training design CD-ROM containing Microsoft PowerPoint presentation and reproducible masters including a Certificate of Achievement, Training Evaluation, and overhead transparency masters - NEW! Sample copy of Participant Guide - NEW! Convenient binder format - NEW! Click Here to Return to Interpersonal Influence Inventory Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/interpersonal-influence-inventory/interpersonal-influence-inventory-facilitator-kit-preview-kit-0101e4fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121504/categ_id/25229Team Videos > Videos - The ClassicsFri, 11 Apr 2008 12:45:00 PST The complete kit includes: 1 Facilitator Guide* 24 Participant Guides (either Team or Interteam Versions)* 3 bags of reusable helicopter parts 1 helicopter model for the facilitator 3 Scenario Cards CD with mood music Screen to hide facilitators model 1 CD-ROM with PowerPoint presentation, reproducible masters, and more Spare parts for lost pieces Sturdy tote bag to carry all materials *Note: The Standard (or Team) and Interteam Versions differ only in the Participant Guides used. The Standard Version focuses on one intact team, whereas the Interteam Version has teams work in pairs. The Participant Guides have different questions for each version that are discussed at the end of the exercise. The Facilitator Guide contains instructions for both programs. Click HEREfor more background information on the Jungle Escape exercise.http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/jungle-escape/jungle-escape-complete-game-dummy6-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121506/categ_id/25229Team Videos > Videos - The ClassicsWed, 10 Dec 2008 12:00:00 PST The easiest way to begin with a small team of five or less team members. The Starter Kit includes one (1) Facilitator Kit and five (5) Participant Guides. Click HERE for more background information on the Vacation in the Keys survival exercise.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/cave-without-a-name/cave-wipout-a-name-starter-kit-0242e4sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121510/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 07:52:00 PST The Change Reaction Facilitator/Preview Kit includes: 1 Facilitator Kit including: Administrative guidelines Background information Change Reaction Model Experiential Learning Methodology Workshop design with preparation checklist and step-by-step instructions Alternative training designs Blank training outline Optional activities Sample copy of Participant Guide CD-ROM containing Microsoft PowerPoint presentation and reproducible masters, including a Certificate of Achievement, Training Evaluation and overhead transparency masters Convenient binder format The 1 Participant Guide included contains: 24-item assessment Instructions Pressure-sensitive Response Form Description of the three Change Reaction categories Chart for recording results Interpretive information Action-planning section Return to the Change Reaction main page.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/change-reaction/change-reaction-facilitator-kit-preview-kit-1605e1fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121511/categ_id/25229Team Videos > Videos - The ClassicsThu, 24 Apr 2008 12:52:00 PST The Communication Derailed Complete Game includes a complete Facilitator Guide with step-by-step guidelines on how to administer the game, theoretical background, reproducible participant materials, and presentation masters. It also includes game parts for 3 teams of 4-8 people. Click Here to Return to the Communication Derailed Main Page http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/communication-derailed/communication-derailed-complete-game-0140e1kt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121514/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 08:37:00 PST Conflict Strategies Inventory Starter Kit The Starter Kit is the easiest way to get started with a team of 5 or less people. Facilitator Kit includes: Administrative guidelines Theoretical background Optional 2-hour workshop with step-by-step instructions - NEW! Normative and validity data - NEW! Experiential learning methodology - NEW! Description of the 5 Conflict Strategies Pros and cons of each strategy Suggestions for complementary training materials Alternative training design Blank training outline - NEW! 4 supplemental activities - NEW! CD-ROM containing Microsoft PowerPoint presentation and reproducible masters including a Certificate of Achievement, Training Evaluation, overhead transparency masters, worksheets, and role cards - NEW! Sample copy of Participant Guide - NEW! Convenient binder format - NEW! Participant Guide (5 included) includes: 10-item inventory Pressure-sensitive response form Description of the 5 Conflict Strategies Interpretive guide with recommended uses for each of the 5 strategies Descriptions of the behavioral cues that signal each approach Discussion questions/action planning Click here to return to the Conflict Strategies Inventory main page.http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/conflict-strategies-inventory/conflict-strategies-inventory-starter-kit-0135e3sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121515/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 09:18:00 PST Do Your Best is a set of activities that demonstrates the key principles of setting direction in an organization, group, or team. The short, five-to-fifteen minute activities provide an active, stimulating means of uncovering the crucial principles of setting mission, vision, and goals. Overview Do Your Best contains three modules - one for mission, one for vision, and one for goal setting. Each module contains six to seven activities in which participants use acrylic blocks to build walls. The facilitator can use any or all of the activities depending on time constraints and the particular needs for the training group. Each activity demonstrates a different direction-setting principle and can be run independently of the other activities. Each module, taken as a whole, builds to the point of having participants craft their own direction piece (vision, mission, or set of goals). How It Works The original Do Your Best exercise was developed as an experiential means of teaching well-researched goal-setting principles. The intent was to give participants a hands-on experience that was involving and fun yet demonstrated how goals should be set. The same involving aspects of Do Your Best that make it appropriate for teaching goal setting also make it appropriate for teaching mission and vision construction. Participants discover the principles through participation in activities rather than through lecture using the three activity modules included in the Do Your Best game. Mission Module: Contains five activities, each demonstrating one of the five mission principles, plus one final activity that involves the group writing its own mission. Vision Module: Contains five activities, each demonstrating one of the five vision principles, plus one final activity that involves the group writing its own vision. Goal Setting Module: Contains six activities, each demonstrating one of the six goal-setting principles, plus one final activity that involves the group setting its own goals. What to Order Each Do Your Best kit contains: convenient 3-ring binder reproducible participant materials for vision, mission, and goal-setting sections complete facilitator guide transparency masters 4 boxes of 30 acrylic blocks 12 laminated Instructions sheets heavy-duty HRDQ tote bag Extra Game Packs, order one per team, which includes: 1 box of 30 acrylic blocks 3 laminated Instructions sheets Click Here to Return to the Do Your Best Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/team-building-activities~games/do-your-best/do-your-best-complete-game-0590e3kt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121517/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 09:46:00 PST Dutchman 4 Dutchman 4 is our Small Group Version, designed for up to 4 teams of 6 people* and for delivery with PowerPoint©. You get all the instructions, materials for presentation and debriefing, colored forms and everything else you need to deliver the exercise. Its designed for repeated delivery and long-term use in a variety of developmental situations. It is only available for a multimedia delivery (computer and projector) and comes in Mac and Windows versions, requiring PowerPoint©, a word processing program and Acrobat Reader©. You use PowerPoint© and a projection unit to show the instructions, give the weather patterns during play, and stimulate the debriefing discussions. With Dutchman 4 you also receive a complete set of Team Pack Materials to support the play of 4 teams that includes: Laminated Team Pack forms Poster Map / Game Board (17 x 22) Resource Cards Grub Stake and Team Pack Envelopes Weather Forecasts (Days 5, 10 and 15) DVD-case informational Videos (case, inserts and cards) Tracking Maps Results Summaries Toy Trucks, Binoculars, sheriffs badges and bendable figures (for tabletop fun!) One set of Participant Magnets: The Goal is to Mine as much Gold as We Can! Note: There is a Dutchman users forum online to help users share ideas about its use. *maximum number of participants = 4 teams of 6 people, or a total of 24 people One can also play with 2 teams of 3, 4 teams of 3, etc. Back to Dutchman main page http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/search-for-the-lost-dutchmans-gold-mine/dutchman-4-team-edition-203-4-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121518/categ_id/25229Team Videos > Videos - The ClassicsSun, 22 Jul 2007 11:14:00 PST A Team Leaders Day New Pricing! Reduced from $595 to $395. DVD Format Only. Moving to a Self-Directed Work Team process requires role changes for everyone involved, especially the leader. Those transitioning from a supervisor role to a team leader role inevitably struggle. This video remains one of the few existing models for how this transition takes place, using real employees rather than actors. Its one of my favorites, and Ive used it many times. The story is an actual day in the life of a 6-month old SDWT at McNeil Consumer Products (manufacturers of Tylenol and related products), and demonstrates how leadership styles change in a team-centered environment. For additional resources, feel free to read the following articles: Supervisors in Transition Living with a Self-Directed Work Team SDWTs: A Team Effort The video comes with a useful facilitators guide that highlights the key teaching points and helps you construct an interesting and effective training session. You may view this guide in .pdf format with Adobe Reader software by clicking on this link: View Facilitators Guide . This will give you additional insights into the usefulness of this video in helping supervisors and frontline workers to understand their roles in a high-performance team environment.(DVD Format, 25 minutes, English only) http://store.teambuildinginc.com/items/shop-by-type/videos/a-team-leaders-day/a-team-leaders-day-dummy3-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121523/categ_id/25229Team Videos > Videos - The ClassicsMon, 28 Apr 2008 11:07:00 PST Facilitator Guide/Preview Kit includes: Suggested training designs Theoretical background Normative data Blank training outline CD-ROM containing Microsoft PowerPoint presentation and reproducible masters including Certificate of Achievement, Training Evaluation, as well as overhead transparency masters Return to Becoming a Customer Service Star Main Pagehttp://store.teambuildinginc.com/items/shop-by-topics/customer-service/becoming-a-customer-service-star/becoming-a-customer-service-star-facilitator-kit-preview-kit-0701e2fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121525/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 13:40:00 PST The easiest way to begin with a small team of five or less team members. The Starter Kit includes one (1) Facilitator Kit and five (5) Participant Guides. Click HERE for more background information on the Beyond the Valley of the Kings survival exercise.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/beyond-the-valley-of-the-kings/beyond-pe-valley-of-pe-kings-starter-kit-0243e4sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121527/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 07:39:00 PST Black Bear Starter Kit includes the Facilitator Guide and 5 Participant Guides. Click HERE for more background information on the Black Bear survival exercise.http://store.teambuildinginc.com/items/shop-by-topics/team-building-activities/adventure-simulations/black-bear/black-bear-starter-kit-0239e4sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121528/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 07:09:00 PST Building the Communication Bridge Facilitator Kit Order One (1) Facilitator Kit. If training sessions will be conducted simultaneously by multiple trainers, order one kit for each trainer. Facilitator Kit includes: Facilitator Guide Support materials to train up to 20 participants (1 box of situation cards, 2 boxes of StylePlay cards) Tote Bag Facilitator Guide includes: Administrative guidelines Theoretical background 2 learning instruments Description of the Communication Bridge Description of the Listening Model Validity Normative data Participant Guide pages incorporated into the Facilitator Guide (note: there is no separate Participant Guide in the Facilitator Kit) Experiential learning methodology Alternative training designs Blank training outline CD-ROM containing Microsoft PowerPoint presentation and reproducible masters, including a Certificate of Achievement, Training Evaluation, and overhead transparency masters http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/building-the-communcation-bridge/building-pe-communication-bridge-facilitator-kit-2407e1kt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121529/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 07:45:00 PST Whats My Team Member Style? Facilitator Kit/Preview Kit This kit includes everything needed to completely evaluate this program including Participant Guide and Feedback Form. The trainer/facilitator simply reads the theoretical background for understanding of the material, then follows the training outline for a successful delivery of the assessments and program. Facilitator Kit includes: Administrative guidelines Theoretical background Experiential learning methodology Optional 2-hour workshop Alternative training design (3-hour workshop) 3 optional supplemental activities (required: StylePlay - 12 Group Card Games and Feedback Forms) Training outline template Technical information including validity and normative data Sample copy of Participant Guide Sample copy of Feedback Form CD-ROM containing Microsoft PowerPoint presentation and reproducible masters (activity handout, certificate of achievement, and training evaluation) Convenient binder format Return to the Whats My Team Member Style? main pagehttp://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/whats-my-team-member-style-/whats-my-team-member-style-facilitator-kit-preview-kit-0280e1fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121541/categ_id/25229Team Videos > Videos - The ClassicsTue, 11 Mar 2008 07:28:00 PST SkillBuilders: 50 Communication Skills Activities Communication is the foundation of all human interaction - and the basis of all training programs. From team building and leadership to customer service and supervisory training, communication is a fundamental skill that should be integrated into all types of training. Whether communication is being addressed directly or indirectly in your training program, lay the groundwork for skill development with SkillBuilders: 50 Communication Skills Activities. This collection of activities addresses all 3 learning domains (cognitive, affective, and behavioral) and involves participants directly in the learning process through its interactive approach. (View Sample Activity Note: You may have to hit your expand button to enlarge the picture.) Uses for SkillBuilders: 50 Communication Skills Activities The exercises are basic enough to include in any training program that incorporates communication skills, including those for customer service, sales training, and supervisory skills. A handy applications matrix matches the activities with 8 important communication topics. Many activities have more than one application: Communication Awareness Delivering Your Message Nonverbal Communication Communication Conflicts Active Listening Giving and Receiving Feedback Written Communication Presentation Skills Product Contents Facilitator guidelines Applications Matrix to pinpoint the best activities for training needs Reproducible participant materials Activities include: Communication Awareness: · Get to Know Your Apple · Packaging is Important · Picture This · Walk the Talk · Role Models · Rotating Trio Exchange Delivering Your Message: · Assessing Your Speech Habits · Its How you Say It · Avoiding Killer Phrases · What Do You Mean? · Paper-Tearing Exercise · Jumbled Messages · Drawing Conclusions Nonverbal Communication: · At Arms Length · Reading People · Mixed Messages · Body Language · Active Observation Communication Conflicts: · Dealing with Conflicts · Distinguishing Behaviors · Preventing Conflict · Dealing with Difficult People · Applying Assertive Behavior · Expressing Different Viewpoints Active Listening: · How Well Do You Listen? · What Do You Know about Active Listening? · Rotating Trio Role Play · Listening for Key Points · Listening Types Card Match · Poor Listener on Trial · The Art of Asking Questions Giving and Receiving Feedback: · The Power of Feedback · Applying the Feedback Model · Describing Behavior · Using I Statements · Feedback Criteria · Receiving Negative Feedback Written Communication: · Creating Sentence Variety · Eliminating Hackneyed Expressions · Writing Effective Memos · Writing Directions · Writing Customer-Focused Letters · Writing a Request Proposal Presentation Skills: · Assessing Your Presentation Style · Overcoming Stage Fright · Assessing Your Audience · Getting Your Audiences Attention · Dealing with Semantics · Dealing with Difficult Audience Members · Thinking on Your Feet http://store.teambuildinginc.com/items/shop-by-type/team-building-activities~games/50-communication-skills-activities/50-communication-skills-activities-0165e1ab-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121548/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 10:54:00 PST The Values and Beliefs exercise is a powerful training activity for helping team members understand how values and beliefs affect their teams operation. It also provides a number of ah hahs! for participants. Specifically, the exercise... Demonstrates how people view life differently, and how this affects teams Helps participants understand each other better Available in Spanish Version Helps people to understand differences in a non-threatening way Demonstrates a primary source of emotional conflict, and how to reduce it Generates high-energy fun that participants will truly enjoy Group Size - 4 or more (including large audiences) Time Involved - 30 minutes (not including presentations or discussions) How to Order - This exercise can be immediately ordered by clicking the Add to Cart button.* Delivery - Upon credit card approval, you may download the exercise directly to your computer. See related article: Values and Beliefs as Barriers to Team Consensus TIP: The Values and Beliefs exercise can be combined with The Power of Recognition; Essence of Team; Create a Company; The Polygon Puzzle; for a day of enjoyable and meaningful training activities. *If you would prefer not to use the online shopping feature, simply call us with your credit card information or send your payment to: Teambuilding, Inc. 1873 Route 70 East Suite 302 Cherry Hill, NJ 08003 If you have questions, feel free to call us at 856-596-4196. ** Please Take Note that we Do Not Offer Refunds for our Downloadable Items. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/values-and-beliefs/values-and-beliefs-dl102-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121561/categ_id/25229Team Videos > Videos - The ClassicsWed, 12 Mar 2008 08:41:00 PST SPANISH VERSION The Values and Beliefs exercise is a powerful training activity for helping team members understand how values and beliefs affect their teams operation. It also provides a number of ah hahs! for participants. Specifically, the exercise... Demonstrates how people view life differently, and how this affects teams Helps participants understand each other better Helps people to understand differences in a non-threatening way Demonstrates a primary source of emotional conflict, and how to reduce it Generates high-energy fun that participants will truly enjoy Group Size - 4 or more (including large audiences) Time Involved - 30 minutes (not including presentations or discussions) How to Order - This exercise can be immediately ordered by clicking the Add to Cart button.* Delivery - Upon credit card approval, you may download the exercise directly to your computer. See related article: Values and Beliefs as Barriers to Team Consensus TIP: The Values and Beliefs exercise can be combined with The Power of Recognition; Essence of Team; Create a Company; The Polygon Puzzle; for a day of enjoyable and meaningful training activities. *If you would prefer not to use the online shopping feature, simply call us with your credit card information or send your payment to: Teambuilding, Inc. 1873 Route 70 East Suite 302 Cherry Hill, NJ 08003 If you have questions, feel free to call us at 856-596-4196. ** Please Take Note that we Do Not Offer Refunds for our Downloadable Items. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/values-and-beliefs/values-and-beliefs-spanish-version-dl102s-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121562/categ_id/25229Team Videos > Videos - The ClassicsWed, 12 Mar 2008 08:41:00 PST Team Motivation: Ideas to Energize Any Team by Peter B. Grazier After 25 years of working with teams, it was time to collect our thoughts and share those highly-prized secrets of team motivation. What we have seen through the years would fill volumes, but since most of us dont have the time to read them, weve condensed the best of these ideas into a single, downloadable book of 36 pages. These are practical ideas we have used and gathered over the years that will energize any team, and provide a foundation for sustainable team motivation. The book contains 54 motivation ideas divided into the following categories: Recognition Challenge Camaraderie Relationships Communications Vision and Mission Exercises Training Community Service Measurement Fun Responsibility Involvement Meetings Excerpt from Team Motivation Challenge Many people will say that their most rewarding team experiences resulted from some sort of challenge. You have probably heard the stories of mediocre groups that responded to a challenge with heroic success. The challenge itself was the motivator. So for ongoing teams, periodic stimulation in the form of a worthy challenge is another method of maintaining motivation. An important consideration for a challenge is the level of difficulty. If a challenge is too difficult, perhaps perceived as impossible, then team members may give up before they start. However, the same result may occur if the members perceive the challenge as too easy. Little energy is required to accomplish something so easily obtained. 1. The Team Special Project - Most of the time we feel we dont have time to do our work, let alone a special project. But sometimes peoples juices begin to flow when they become engaged in some challenging, but interesting, task...even if it is extracurricular. EXAMPLE: In 1983, I was managing a work group for a large construction organization. It was a 10-year project, and senior management had discussed conducting an open house for the workforce. Management, however, had always nixed the idea, fearing the difficulty of coordinating an event that would encompass seven thousand workers and their families. My work group heard about the idea, however, and asked to take on this assignment. There was enormous interest in conducting this event within the workforce, so with considerable support from others in the workforce, my group planned and successfully coordinated an open house that ultimately attracted over 10,000 people. The challenge for my group was enormous...but achievable. The challenge created a high level of motivation while planning the event, and the sense of accomplishment after the event sustained motivation even longer. I dont suggest by this example that every work group take on such a formidable task, but simply think about the implications of taking on a new challenge periodically. (When ordering, after your credit card is approved, you will get a receipt for your purchase. On the receipt, there is a link. Click on the link to the book to begin the downloading process.) Click here for a FREE ARTICLE on Team Motivation http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/team-motivation-book~downloadable-copy/team-motivation-book-downloadable-copy-402d-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121578/categ_id/25229Team Videos > Videos - The ClassicsThu, 6 Mar 2008 13:06:00 PST Deck of 40 cards on Management and Supervisory situations.http://store.teambuildinginc.com/items/shop-by-topics/supervisory-skills/positude-situation-cards/positude-management-supervisory-deck-206m-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121585/categ_id/25229Team Videos > Videos - The ClassicsFri, 2 Jan 2009 11:12:00 PST Deck of 40 cards for Sales situations.http://store.teambuildinginc.com/items/shop-by-topics/sales/positude-situation-cards/positude-sales-deck-206s-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121586/categ_id/25229Team Videos > Videos - The ClassicsFri, 2 Jan 2009 11:12:00 PST Deck of 40 cards on Time Management situations.http://store.teambuildinginc.com/items/shop-by-topics/time-management/positude-situation-cards/positude-time-management-deck-206t-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121587/categ_id/25229Team Videos > Videos - The ClassicsFri, 2 Jan 2009 11:12:00 PST Few topics generate such passionate discussion as that of recognition. Saying thank you or paying a compliment seems like such a simple act; however, it is also one of our least used. We simply do not give recognition as often as we should. Behavioral studies have shown that to maintain good behavior and performance, a praise-to-criticism ratio of 4:1 is needed. However, to change behavior, a higher ratio of 8:1 is required. We have found that talking about recognition provides some benefit in a training session, but actually doing it adds new energy and power to the entire session. Therefore, we added this exercise years ago to our sessions, and the transformation has been dramatic. People get it. The exercise is useful for anyone; however, it is especially beneficial for leaders or anyone in a position to influence the behavior and performance of others. Specifically the exercise... Helps participants understand the power of recognition Demonstrates recognition in a practical way Demonstrates a recognition technique that everyone can master Strengthens relationships among participants Is easy to administerGroup Size: 4 or more Time Involved: 30 minutes How to Order - Click on Add to Cart above.* Delivery - Upon credit card approval, you can download the exercise to your computer. *If you would prefer not to use the online shopping feature, simply call us with your credit card information or send your payment to: Team Builders Plus 1873 Route 70 East, Suite 302 Cherry Hill, NJ 08003 If you have questions, feel free to call us at 888-672-1120. ** Please Take Note that we Do Not Offer Refunds for our Downloadable Items. See related article: Starving for Recognition http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/power-of-recognition/power-of-recognition-dl104-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121588/categ_id/25229Team Videos > Videos - The ClassicsWed, 12 Mar 2008 08:41:00 PST Power Up for Team Results - Discussion Series: Starting and Orienting the Journey Pamphlet #1 - What is Empowerment? Pamphlet #2 - Beginning to Share Information Pamphlet #3 - Autonomy through Boundaries Pamphlet #4 - Powering Up the Team Change and Discouragement Pamphlet #5 - Two-Way Sharing of Information Pamphlet #6 - Widening the Boundaries Pamphlet #7 - More Decision Authority for the Team Adopting and Refining Empowerment Pamphlet #8 - Information Drives Results Pamphlet #9 - Vision and Values = Boundaries Pamphlet #10 - The Team Replaces the Hierarchy FREE ARTICLES ON EMPOWERMENT Living with a Self-Directed Work Team Employee Empowerment and Customer Service: The Cookie and the Orange Worlds Quickest Empowerment Tip The Soft Costs of Empowering Employees Management Bites Dog Food Factory Back to Power Up Series Main Page http://store.teambuildinginc.com/items/shop-by-topics/team-building/power-up-team-discussion-series/power-up-team-discussion-series-207-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121589/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 13:13:00 PST The Square WheelsTM Facilitator Guide that will significantly improve your team development discussions or training on continuous improvement concepts.http://store.teambuildinginc.com/items/shop-by-topics/process-improvement/square-wheels/square-wheels-continuous-improvement-208ci-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121594/categ_id/25229Team Videos > Videos - The ClassicsThu, 2 Dec 2004 03:09:00 PST Wonderfully creative cartoons lead to stimulating discussions on improving productivity.http://store.teambuildinginc.com/items/shop-by-topics/other/square-wheels/square-wheels-managing-productivity-improvement-208pi-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121596/categ_id/25229Team Videos > Videos - The ClassicsThu, 2 Dec 2004 03:11:00 PST Square WheelsTM for use as instruction in personal development and growth topics.http://store.teambuildinginc.com/items/shop-by-topics/other/square-wheels/square-wheels-personal-growth-development-208pg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121597/categ_id/25229Team Videos > Videos - The ClassicsThu, 2 Dec 2004 03:11:00 PST Make it easy on yourself to handle any of these topics. The Square WheelsTMBIG Book has them all! http://store.teambuildinginc.com/items/shop-by-topics/other/square-wheels/square-wheels-the-big-book-208bb-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121598/categ_id/25229Team Videos > Videos - The ClassicsTue, 23 Nov 2004 06:49:00 PST Click Here to Order 5-Packs Meeting Repair Kit Objective - To evaluate and improve meeting skills Intended For - Anyone who participates in meetings Time Required - 1 1/2 to 8 hours depending on the number of modules completed Workbook Format - 3-ring binder with included CD-ROM Time spent in meetings can be the most productive part of your day, but only if you first understand what goes into a successful meeting. The Meeting Repair Kit is based on the concept that there are 6 working components of effective meetings. If any of these parts are missing or in poor working order, meetings will stall - or break down entirely. The Meeting Repair Kit is divided into 6 learning modules (see sample pages), one for each essential component of successful meetings: Purpose and Direction Leadership Interpersonal Relations Decisions Ground Rules Meeting Environment Individuals begin by evaluating and learning about different aspects of meetings, and then use exercises and activities from the toolbox to improve their meeting skills. Finally, participants apply their skills using these tools and the customizable templates during actual meetings. Upon completing all 6 modules, participants have a personalized meeting skill book to use as a handy reference tool! Ideal for self-paced learning, established meeting groups, or trainer-led workshops, the Meeting Repair Kit can be used to: Understand the nuts and bolts of effective meetings Identify the key meeting elements in need of repair Tune up individual and group meeting skills Designed to be used one at a time or in sequence, each module includes a short survey to determine developmental needs, criteria for effective meetings, tools for repairing meeting skills, skill-building activities, tips for using tools in future meetings, key learning points, and customizable templates on the included CD-ROM. Workbooks Required - You can get by with one workbook for training purposes, but one for each participant allows everyone to have access to the content and also fill in the blanks where questions are offered. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/meeting-repair-kit/meeting-repair-kit-0596e2s01-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121604/categ_id/25229Team Videos > Videos - The ClassicsMon, 10 Mar 2008 09:05:00 PST The Polygon Puzzle The Polygon Puzzle is a powerful team development tool designed to teach team members to communicate effectively and to collaborate to achieve a common goal successfully. Used at any level of the organization from shop floor to boardroom, the Polygon Puzzle provides a powerful lesson in sharing information and listening. The puzzle can be used with small groups up to 30 participants using a single puzzle, or with hundreds of participants using multiple puzzles. How does the Polygon Puzzle work? The Polygon Puzzle exercise takes less than an hour to complete. Participants (8-30 with one puzzle) are divided into working teams to assemble a twenty-eight piece, two-dimensional puzzle. Participants are given written clues from a deck of thirty clue cards. The clues are evenly divided among the work teams, with no single team having sufficient information to solve the puzzle. The process consists of three phases. Each phase is designed to allow participants to share information within their small team, then with the other teams, and finally to solve the puzzle as a group. The solution to the puzzle becomes clear when the small teams learn that they must work together. What does the Polygon Puzzle kit include? 28 puzzle pieces (made of PVC multi-colored plastic) 30 coated clue cards in a plastic case Sturdy coated color solution sheet NEW - CD-ROM with facilitator materials and resources Includes: Expanded Facilitator Guide, New PowerPointTM Presentation, and a bonus Team Exercise to identify team member skills and set goals. A Quick-Read, 1-page Facilitators Guide Who uses the Polygon Puzzle ? United States Senate Glaxo Wellcome Ernst and Young Dana Corporation Cochise County Correctional Department East Hampton Public Schools Universal Studios, Hollywood The Polygon Puzzle will help your people... > Understand the importance of teamwork > Identify their strengths and weaknesses > Understand that each individual brings unique skills and experiences to the team > Learn to communicate effectively and to actively listen > Learn to cooperate and collaborate to problem-solve > Learn first hand how synergy brings about enhanced individual and group performance > Learn how to create a positive work environment within which professional relationships are strengthened Testimonials for the Polygon Puzzle The Polygon Puzzle was the highlight of our session. Everybody loved it! We will definitely use it again and again. Joni Vetrano, Training Manager LaQuinta Resort and Club and PGA WEST The presentation on Saturday went better than I could have expected. Great exercise! Doug Martin, Senior Associate Mercer Human Resource Consulting http://store.teambuildinginc.com/items/shop-by-topics/team-building/polygon-puzzle/polygon-puzzle-201-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121610/categ_id/25229Team Videos > Videos - The ClassicsThu, 13 Mar 2008 10:29:00 PST All four (4) Positude card decks in one set.http://store.teambuildinginc.com/items/shop-by-type/team-building-activities~games/positude-situation-cards/positude-cards-full-set-of-4-decks-206-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121613/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:05:00 PST Deck of 40 cards for Customer Service situations.http://store.teambuildinginc.com/items/shop-by-topics/customer-service/positude-situation-cards/positude-customer-service-deck-206c-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121614/categ_id/25229Team Videos > Videos - The ClassicsFri, 2 Jan 2009 11:12:00 PST Share the parts but double the learning! Save over $300 when you purchase both the Leadership and Team Editions in one kit! Order additional Participant Guides or Extra Parts for the Leader Version by clicking HERE. Order additional Participant Guides or Extra Parts for the Team Version by clicking HERE.http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/mars-surface-rover/mars-surface-rover-deluxe-edition-0260e1kt3-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121628/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Apr 2008 12:21:00 PST The Essence of Team exercise is a highly motivational exercise that surfaces critical team concepts. Specifically, the exercise... Uncovers critical elements of highly successful teams Builds and reinforces bonds between team members Generates high energy in any training session, event, or retreat Can be performed by anyone Will create a lasting impression on participants Group Size - 2 or more (including large audiences) Time Involved - 5-60 minutes (very flexible) How to Order - This exercise can be immediately ordered by clicking the Add to Cart button.* Delivery - Upon credit card approval, you may download the exercise directly to your computer. See related article: Team Motivation *If you would prefer not to use the online shopping feature, simply call us with your credit card information or send your payment to: Team Builders Plus 1873 Route 70 East, Suite 302 Cherry Hill, NJ 08003 If you have questions, feel free to call us at 888-672-1120. ** Please Take Note that we Do Not Offer Refunds for our Downloadable Items. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/essence-of-team/essence-of-team-dl103-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121638/categ_id/25229Team Videos > Videos - The ClassicsWed, 12 Mar 2008 08:41:00 PST These PowerPointTM slides make it easy for the trainer to quickly link the Create a Company exercise with critical team concepts that have been developed by research in the field of group dynamics. Download the presentation within minutes of your credit card charge approval. ** Please Take Note that we Do Not Offer Refunds for our Downloadable Items. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/create-a-company/create-a-company-powerpoint-dl101pp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121652/categ_id/25229Team Videos > Videos - The ClassicsWed, 12 Mar 2008 08:40:00 PST T Have you ever witnessed a winning sports team, a well-rehearsed orchestra, or a synchronized surgical unit and felt the commitment and energy the team demonstrated? What you saw was more than just teamwork - it was team synergy, a phenomenon that occurs when a team achieves greater results than the sum of its parts. Give your team the opportunity to experience that phenomenon with Creating Team Synergy. A complete one-day program, Creating Team Synergy focuses on 5 key issues that hinder team effectiveness. Using experiential tools that include learning instruments, hands-on activities, and an interactive team simulation, teams gain a clearer sense of direction, clarify roles and responsibilities, improve operating processes, and bolster both interpersonal and interteam relationships. Learning Outcomes Pinpoint the teams current level of development Recognize and reduce or eliminate blockages to maximum performance Define criteria for meaningful mission, vision, and goal statements Identify team member communication styles Theory With its range of learning tools, Creating Team Synergy is based on a variety of theories, including interteam and relationship theory as well personality style theory. The program shows the influences of Richard Beckhard, Carl Jung, William Marston, and others. How it Works Creating Team Synergy gives participants a well-rounded learning experience, balancing facilitator instruction with private reflection and group interaction. Through the combination of two HRDQ learning instruments, two hands-on games, an adventure simulation, and small-group activities, participants learn more about themselves as team members and how effectively their team functions. Uses for Creating Team Synergy Creating Team Synergy is appropriate for intact groups or teams at all levels. The programs flexible training design allows facilitators to present Creating Team Synergy in one day or 2 half-days, or combine the program with other training sessions to create an expanded learning experience. What to Order/Product Contents To get started, order one Facilitator Kit per trainer and one Participant Guide per participant. Participant Guides are sold separately. For larger groups, order additional Participant Guides and facilitator support materials. Facilitator Kit includes: Facilitator Guide Reusable facilitator support materials to train up to 18 participants at one time Tote bag Facilitator Guide includes: Administrative guidelines Theoretical background 2 learning instruments 2 games Adventure simulation Activities Experiential learning/training methodology Training design options Blank training outline Participant Guide content (incorporated into Facilitator Guide) CD-ROM containing Microsoft PowerPoint presentation and reproducible masters, including Certificate of Achievement, Training Evaluation, as well as activity card and overhead transparency masters Participant Guide includes: 2 learning instruments Adventure simulation Activities Pressure-sensitive response form Interpretation of instrument results Self-reflection questions Action planning The Facilitator Kit is a completely self-contained training resource of the course content and background theory, exercises, worksheets, team assessment, and forms. It includes profiles such as the Team Effectiveness ProfileTM and Whats My Communication Style?TM, as well as exercises such as MaroonedTM found elsewhere in our catalog. Note that this kit does NOT include Participant Guides which are purchased separately.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/creating-team-synergy/creating-team-synergy-facilitator-kit-2401e1kt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121653/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 09:40:00 PST For larger training sessions or to replace lost items, purchase these facilitator support materials. The package includes the StylePlayTM cards and two bags of Do Your BestTM acrylic blocks. This package will support up to eighteen (18) additional participants.http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/creating-team-synergy/creating-team-synergy-facilitator-support-materials-2401e1gp1-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121654/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 09:39:00 PST This 65-page Participant Guide is a completely self-contained training supplement of the course content, exercises, worksheets, team assessment, and forms. It includes profiles such as the Team Effectiveness ProfileTM and Whats My Communication Style?TM, as well as exercises such as MaroonedTM found elsewhere in our catalog. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/creating-team-synergy/creating-team-synergy-participant-guide-2401e1pg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121655/categ_id/25229Team Videos > Videos - The ClassicsWed, 26 Mar 2008 09:39:00 PST 25 Problem-Solving and Decision-Making Activities Problem solving and decision making are two of the most challenging and complex, yet vitally important skills required of individuals and teams in organizations. New from well-known authors Dave Francis and Mike Woodcock, 25 Problem-Solving and Decision-Making Activities provides the tools to enhance these skills, using a variety of self-analysis assessments, survey instruments, structured experiences, and teaching resources. Theory Rooted in experiential principles and linked to real-world situations, the activity collection is based upon a systematic, 8-step method of problem solving and decision making known as TOSIDPAR: Tuning in Objective setting Success measures Information collection Decision making Planning Action Reviewing to improve Uses for 25 Problem-Solving and Decision-Making Activities The activities can be run independently or in a sequence, but are most beneficial as part of a more comprehensive training program. What to Order/Product Contents 25 Problem-Solving and Decision-Making Activities includes: Administrative guidelines Background information about problem-solving and decision-making skill development Description of an 8-step problem-solving and decision-making approach Activity matrix Learning objectives for each activity Review questions for each activity Reproducible participant materials Convenient binder format Click here to view Sample Exercises (in .pdf format) http://store.teambuildinginc.com/items/shop-by-type/team-building-activities~games/25-problem-solving~decision-making-activities/25-problem-solving-decision-making-activities-1018e1ab-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121668/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 10:53:00 PST SkillBuilders: 50 Customer Service Activities Spice up your next customer service training program with SkillBuilders: 50 Customer Service Activities, a creative, engaging, and innovative collection of skill development activities from Lorraine Ukens. The activities in this collection stimulate discussion and learning by actively involving all participants. Quick and to the point, these activities deliver powerful messages to your participants - helping them to understand customer expectations and develop the skills necessary to providing quality service. Uses for SkillBuilders: 50 Customer Service Skills Activities A valuable addition to your training library, the exercises are basic enough to include in any training program that incorporates customer service skills. The handy applications matrix matches the activities with 9 important customer service skill areas. Many activities have more than one application: Change Communication Data Usage Excellence Negotiation Perception Problem Solving Teamwork Product Contents Applications Reference Guide to pinpoint the best activities for training needs Facilitator guidelines Detailed preparation and debriefing information Ideas for varying the activities Discussion questions Reproducible participant materials Activities include: · A Close Resemblance · Acute Accuracy · Attending to Details · Body Talk · Box Score · Bumper Crop · Character Composition · Collective Connection · Country Time · Custom Made · Customer Account · Dig It · Double-Spaced · Eye Alone · Four to One · Guesstimation · Hidden Meaning · Hot Topics · In One Word · It All Adds Up · Make It Your Business · Matter of Choice · Mirror Image · Mystery Box · No Laughing Matter · Parallel Performance · Portraits · Post Office Box · Primary Colors · Questionable Events · Rate the R-A-T-E-R · Reporting for Duty · Rift Raft · Screen Test · Service Link · Service Search · Split Ends · Star Quality · Stormy Weather · Take a Letter · Talking Back · Thoroughly Complete · Toon-Up · Top to Bottom · Top Trade · Treasure Trove · Up in the Air · Very Wordy · Visible Outcomes · Wishful Thinking http://store.teambuildinginc.com/items/shop-by-type/team-building-activities~games/50-customer-service-activities~skill-builders/50-customer-service-activities-skill-builders-0703e1ab-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121670/categ_id/25229Team Videos > Videos - The ClassicsTue, 25 Mar 2008 12:22:00 PST Back to Basics: Tried and True Solutions for Todays Leaders by thirty-two ADL Associates. Basic, essential business concepts, practices, and strategies that are the core of an organizations success. Note that this book is in pamphlet format.http://store.teambuildinginc.com/items/shop-by-type/books/back-to-basics/back-to-basics-403h-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121673/categ_id/25229Team Videos > Videos - The ClassicsThu, 20 Mar 2008 15:59:00 PST Before Its Too Late: Employee Involvement...An Idea Whose Time Has Come by Peter B. Grazier Wouldnt you know that wed list our own book here. Actually, I struggled with it, but then re-read the excellent reviews it received through the years. This little 170-page book is still considered one of the best employee involvement primers written. Six simple chapters discuss: What is Employee Involvement? So Why Change? The Psychology of Employee Involvement Resistance Management Support Behaviors Setting Up the Process http://store.teambuildinginc.com/items/shop-by-type/books/before-its-too-late/before-its-too-late-401-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121674/categ_id/25229Team Videos > Videos - The ClassicsThu, 6 Mar 2008 13:06:00 PST This is an exercise that you download yourself after your credit card has been approved. (Note: Add a valuable PowerPointTM slide to this presentation that directly relates the exercise to critical team principles. Click here for more information.) The Create a Company exercise is an excellent training activity for teaching the power of collaboration in creativity and innovation. It is also a great energizer for group meetings. Teams must create innovative new companies focusing on a clear mission and three specific objectives. Then they are told they only have 15 minutes to do it! They always succeed, surprising themselves with their ingenuity and speed. The hilarious presentations leave everyone in stiches. Additionally, the exercise... Demonstrates team concepts, roles, and operation Demonstrates team creativity and innovation Leads to a relevant discussion on the critical elements of team operation Forms new bonds between participants Surfaces team member talents and roles Generates high-energy fun that participants will truly enjoy Group Size - 6 to 100 (although has been done successfully with 150) Time Involved - 45 to 90 minutes depending on group size (See testimonials below) ** Please Take Note that we Do Not Offer Refunds for our Downloadable Items. Testimonials I just wanted to let you know how our first session went with Create a Company. We had one of the most creative, enthusiastic and workable sessions, we have ever had. I had a video titled The Four Hour House that we watched first. In this video, workers in San Diego (about 700 workers in all) built a house in less than 4 hours! It helped set the stage for our teams to Create a Company in 15 minutes. I provided several props for them to use and provided an incentive for all to participate. It was amazing to see them go to it! Your guidelines made facilitating the session simple. We did video the presentations so we could watch them later. Thanks for the help in making this a training session to remember. Michael Lowes Hannibal Bank Thank you so much. The workshop went very well yesterday. Everyone had a blast. The exercise exceeded my expectations. The step-by-step instructions were exactly what I needed, given my limited time to prepare. You did all of the work. I only needed to follow your explicit instructions. I was also quite pleasantly surprised at the creativity the exercise generated. This entire experience, from the moment I contacted you, has been totally positive. Thanks again. Julieanne Wells Social Security Administration TIP: The Create a Company exercise can be combined with Values and Beliefs; Essence of Team; Power of Recognition; The Polygon Puzzle; for a day of enjoyable and meaningful training activities. Creativity News Business is definitely moving toward more creativity and innovation to compete in the new millennium. Check out these issues of Business Week magazine for excellent reports - Oct. 11, 2004 and Aug. 1, 2005. We feel strongly that teams at all levels of the organization should be learning more about creativity and innovation, and that exercises such as Create a Company can help. The exercise demonstrates how quickly a team can create something new and completely different in record time. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/create-a-company/create-a-company-dl101-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2121680/categ_id/25229Team Videos > Videos - The ClassicsWed, 12 Mar 2008 08:36:00 PST Collaborative Skills for Teams What is the best way to maximize overall team communication and productivity? Clarify individual roles and the team communicaiton process to maximize your teams use of time and improve team productivity. idXready : Collaborative Skills for Teams provides organizations with the key to building collaborative, effective teams by teaching participants the need for different roles on a team and exploring how various team roles communicate, manage time, and manage priorities. By incorporating proven, research-based assessment data, Collaborative Skills for Teams personalizes the learning experience for each team member. Participants discover four distinct team roles, identify which team role they are most comfortable utilizing, and learn the four stages of team projects. Relevant video and hands-on experiential learning activities generate rich opportunities for participants to learn strategies for maximizing their contributions, resulting in creation of highly productive, efficient, and cohesive teams. Participants walk away with skills, knowledge, and tools they can immediately use when working on a team. Your organization will benefit from having more productive teams, higher employee satisfaction, and less turnover. In Collaborative Skills for Teams, participants will: Learn the four different roles within teams, their preferred roles and the diversity of priorities and preferences of each role in a team Understand team project stages and the activities and priorities associated with each of the four stages Understand the challenges and communication breakdowns they may face when working with others who have different priorities, roles, and talents. Learn to maximize productivity of team meetings by identifying clear expectations and understanding how to manage their own priorities and tendencies Explore how team roles interact in meetings and learn effective strategies to be more effective about managing differences Understand their own time-management preferences based on their team roles Gain a clearer understanding of how people manage time to become more aware of how they might be helping and hindering team efforts Create personal action plans for strategies to consider when working and communicating with each of the four roles CLICK HERE TO PREVIEW THE VIDEOS, LEADERS GUIDE AND PARTICIPANT MATERIALS idXready Programs synchronize... - proven learning models - participant pre-work - rich video assets - validated research-based assessments - individualized participant manuals - fully scripted leaders manuals - professional PowerPoint - proven processing activities - contemporary content http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/collaborative-skills-for-teams/idxready-collaborative-skills-for-teams-f-104-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2772463/categ_id/25229Team Videos > Videos - The ClassicsFri, 27 Jun 2008 09:59:00 PST DiSC - Powered Selling How do you increase your sales effectiveness? By using a sales approach that is unique and relevant to each individual client to develop long-term, quality relationships. With idXready : DiSC -Powered Selling, salespeople discover the four approaches to selling and learn how to effectively determine peoples buying styles. By adapting their natural selling styles to customers with different styles, salespeople of all levels will maximize the potential of closing more sales. Individualized Participant Workbooks incorporating validated research-based assessment data provide each participant with a personalized learning experience. Through innovative, hands-on, experiential learning activities, participants learn relevant skills to maximize their performance as salespeople. Rich video content and a wide range of individual and group activities generate opportunities for participants to learn about their own and others behavior, capitalizing on their people skills knowledge and sales effectiveness. Participants walk away with skills, knowledge, and tools to position your products or services in a way that will resonate with your customers, resulting in increased customer satisfaction and higher sales, generating more revenue for your company. In DiSC-Powered Selling, participants will: Discover four basic approaches to selling and identify their most natural approach to selling Identify which approach is most appropriate for each style and discover the similarities and differences among selling styles Learn how preferences drive buying behaviors and discover effective techniques for selling to people with differing styles Understand that customers have diverse needs and learn to adapt communication to build the trust needed to gain commitment for the sale Learn the seven stages of the selling process and how to adapt their styles during each stage and with each customer Develop selling strategies and action plans for adapting to different customers styles CLICK HERE TO PREVIEW THE VIDEOS, LEADERS GUIDE AND PARTICIPANT MATERIALS idXready Programs synchronize... - proven learning models - participant pre-work - rich video assets - validated research-based assessments - individualized participant manuals - fully scripted leaders manuals - professional PowerPoint - proven processing activities - contemporary content http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/disc-powered-selling/disc-powered-selling-f-106-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2772635/categ_id/25229Team Videos > Videos - The ClassicsFri, 27 Jun 2008 11:29:00 PST Frontline Management: Leveraging the Strengths of Your Style How do you help managers learn to manage productively? By tapping into each managers unique strengths so they can coach, direct, communicate, and manage in a way that allows others to excel. idXready : Frontline Management: Leveraging the Strengths of Your Style provides managers with the tools they need to coach and develop competent, motivated employees by gaining a deeper understanding of individual strengths and challenges. Individualized Participant Workbooks incorporating validated research-based assessment data provide each participant with a personalized, relevant learning experience. Through innovative, hands-on, experiential learning activities, participants learn techniques to maximize their communications skills as managers. Rich video content and a wide range of individual and group activities allow participants to learn about their own and others behavior, capitalizing on their people skills knowledge and management effectiveness. Participants walk away with the skills, knowledge, and tools they need to develop strong relationships with their employees. Your organization will benefit from higher employee satisfaction, less turnover, and stronger employee-manager relationships, saving you time and money. In Frontline Management: Leveraging the Strengths of Your Style, participants will: Learn four different approaches to management Discover their unique management styles Understand their unique strengths and challenges as managers Recognize how they manage when: -Communicating -Decision-making -Delegating -Managing time -Directing people -Problem-solving -Developing people -Motivating others Identify different responses to their management strengths and understand how strengths can be overused Create individual action plans based on their unique management strengths and challenges to aid them in managing productively and effectively be more effective about managing differences Understand their own time-management preferences based on their team roles Gain a clearer understanding of how people manage time to become more aware of how they might be helping and hindering team efforts Create personal action plans CLICK HERE TO PREVIEW THE VIDEOS, LEADERS GUIDE AND PARTICIPANT MATERIALS idXready Programs synchronize... - proven learning models - participant pre-work - rich video assets - validated research-based assessments - individualized participant manuals - fully scripted leaders manuals - professional PowerPoint - proven processing activities - contemporary content http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/idxready-series/frontline-management-leveraging-the-strengths-of-your-style-f-101-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2772647/categ_id/25229Team Videos > Videos - The ClassicsFri, 27 Jun 2008 11:42:00 PST Improving Your Listening Skills What is the best way to improve the flow of information and overall communication in an organization? Help people select the most effective listening approach based on the situation and on the communication needs of others. idXready : Improving Your Listening Skills provides individuals with the key to clear communication through developing an understanding of effective listening techniques. By incorporating proven, researched-based assessment data, Improving Your Listening Skills personalizes the learning experience for each participant. Learners will discover the five different approaches to listening and identify their most natural listening approaches. Through the use of relevant video and hands-on, experiential learning activities, participants will learn how to successfully communicate with others by modifying their listening styles when communicating with team members and customers, creating efficient, productive, and effective work environments. Participants walk away with skills, knowledge, and tools to improve their listening skills, resulting in improved communications, fewer mistakes and misunderstandings, and more productive information-sharing between team members. In Improving Your Listening Skills, participants will: Recognize the importance of developing good listening skills by reflecting on their past listening experiences Discover the five different listening approaches used in communication and the specific characteristics of each approach Discover their most natural listening approaches Explore their strengths and challenges as listeners Identify effective listening approaches and behaviors, and practice modifying their listening approaches to meet the communication needs of team members Create action plans to improve their ability to communicate effectively to all team members by using different listening approaches CLICK HERE TO PREVIEW THE VIDEOS, LEADERS GUIDE AND PARTICIPANT MATERIALS idXready Programs synchronize... - proven learning models - participant pre-work - rich video assets - validated research-based assessments - individualized participant manuals - fully scripted leaders manuals - professional PowerPoint - proven processing activities - contemporary content http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/idxready-series/improving-your-listening-skills-f-107-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2772701/categ_id/25229Team Videos > Videos - The ClassicsFri, 27 Jun 2008 11:57:00 PST Conflict Management: A DiSC -Based Approach How do you reduce tension, resolve challenges and improve productivity between co-workers? By helping employees discover non-threatening, respectful ways to communicate preferences and discuss differences. idXready : Conflict Management: A DiSC -Based Approach provides organizations with the key to maintaining a well-balanced workplace environment by helping individuals understand their own and others behavior in conflict, and providing them with the problem-solving skills needed to manage adversity in the workplace. By incorporating validated research-based assessment data, Conflict Management: A DiSC-Based Approach personalizes the learning experience for each individual. Participants discover their natural responses to conflict and learn how others may respond differently. Rich video content and a variety of individual and group activities allow participants to explore ways to communicate preferences and deal with differences, resulting in well-balanced, high-functioning teams that can deal effectively with conflict. Participants walk away with the skills, knowledge, and tools they need to deal with conflict, resulting in more productive teams, higher satisfaction, and less turnover. In Conflict Management: A DiSC-Based Approach, participants will: Discover their natural approaches to conflict and understand how others approaches differ from their own Learn how to find common goals among the parties in a conflict Understand the need to acknowledge all sides of the issue, and learn how to share their perspectives in a productive way Realize the importance of focusing on solutions rather than problems Learn strategies for generating options that resolve conflicts Discover the need for a balanced approach in bring resolution to conflicts CLICK HERE TO PREVIEW THE VIDEOS, LEADERS GUIDE AND PARTICIPANT MATERIALS idXready Programs synchronize... - proven learning models - participant pre-work - rich video assets - validated research-based assessments - individualized participant manuals - fully scripted leaders manuals - professional PowerPoint - proven processing activities - contemporary content http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/conflict-management~a-disc~based-approach-/conflict-management-a-disc-based-approach-f-102-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2773846/categ_id/25229Team Videos > Videos - The ClassicsMon, 30 Jun 2008 13:10:00 PST Everything DiSC Management USES THE EPIC ONLINE PROFILE SYSTEM: Requires the use of the EPIC Online Profile System Everything DiSC Management teaches managers how to bring out the best in each employee. Everything DiSC Management is classroom training that uses online prework, engaging facilitation and contemporary video to create a personalized learning experience. Participants learn how to read the styles of the people they manage. The result is managers who adapt their styles to manage more effectively. Everything DiSC Management focuses on five vital areas: Your DiSCManagement Style Directing and Delegating Motivation Developing Others Working with Your Manager Make the Program Work for You Everything DiSC Management is the most in-depth and easily customizable DiSC -based management-training solution available. Management-specific, personalized content creates an in-depth learning experience. Modular design and online tailoring features allow you to design a customized program thats right for your organization. View Sample Participant Profile Facilitation Materials: Modular Design In-depth Six one-hour modules, fully scripted facilitation with engaging experiential and processing activities. Facilitator notes give tips to maximize learning. Easily customizable Create a customized solution for every session. Fits any timeframe: from one-hour to full-day. Managers learn: Their DiSC Management Style: How DiSC affects management style, examining their priories as managers. Directing and Delegating: Their strengths and challenges when directing and delegating. Motivation: How DiSC styles influence how people are motivated. Developing Others: Their natural styles of developing others. Working with Your Manager: To influence and communicate effectively with their managers by meeting their DiSC needs and preferences. Facilitation Materials Include: Leaders Guides in MS Word PowerPoint with embedded video Stand-alone, menu-driven video Participant handouts in MS Word Templates and images Sample Everything DiSC Management Profile Resource and research sections Everything DiSC Management Interaction Guides (for 24 participants) 24/7 Online Support: Get help customizing your program anytime with new online tutorials. Stay up-to-date with product updates and the latest best practices. Total Portability: Facilitation, video, PowerPoint , and participant handouts delivered on a USB drive with ample space to save custom programs in one spot. ENGAGING VIDEO In-depth Contemporary video with 30 vignettes featuring real-world, management-specific interactions. Easily Customizable Works three ways: stand-alone clips, integrated with the facilitation PowerPoint, or integrated into your custom PowerPoint presentation. Video sections include Management Styles People Reading Directing and Delegating Creating Motivating Environments Working with your Manager Easily Customizable Video Pick and choose clips that fit your needs. Use the video three ways: Stand-alone clips Integrated with the facilitation PowerPoint Integrated into your custom PowerPoint Ask about our other products in the Call Aaren at 856-596-4196 X205http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/everthing-disc-series/everything-disc-management-a-102-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2773951/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Jul 2008 08:34:00 PST Everything DiSC Management Interaction Guides The most in-depth, easily customizable DiSC -based management-training solution available. Everything DiSC Management increases effectiveness using personalized learning to help managers Develop their management styles Improve communication Increase employee engagement Everything DiSC Management Interaction Guides are designed to be used with the Everything DiSC Management training program. http://store.teambuildinginc.com/items/shop-by-topics/personal-style/everthing-disc-series/everything-disc-management-interaction-guides-a-201-02-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2773952/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Jul 2008 08:58:00 PST Everything DiSC Facilitation System An Entirely New Kind of Facilitation Toolkit! Requires the use of the EPIC Online Profile System The Everything DiSC Facilitation System is the most powerful tool ever built to help you succeed with DiSC. The result of over 25 years of DiSC research, the Everything DiSC Facilitation System offers a new versatility in crafting solutions for a wide variety of organizational issues. The Everything DiSC Facilitation Systems powerful features include: Flexibility. The modular design helps consultants and trainers, from novice to advanced, create DiSC-based solutions of any scope - fast! Convenience. The powerful combination of Course Outlines and Insight Modules gets you up and running with a wide variety of DiSC solutions right out of the box. Experiential Learning. The Everything DiSC Facilitation System includes more than 20 individual and group exercises, plus alternative activities that let you tailor programs to your style and the needs of your audience. Wide Scope. Eight major DiSC tools are built right in, including: DiSC Classic paper profile DiSC PPSS QuikDiSC Cards DiSC Action Planners DiSC Classic 2.0 on EPIC DiSC Facilitator Report on EPIC Everything DiSC DVD Everything DiSC People-Reading Guide Integrated Technology. Customize your seminars and lend a professional edge with the following multimedia tools: Over one hour of new training video in 68 individually selectable segments using true DVD technology More than 100 professionally designed, customizable PowerPoint slides Professional designed handouts for creating participant manuals PowerPoint and handout templates Sample reports for all online DiSC products Create Simple, Effective, DiSC Based Solutions The Everything DiSC Facilitation System is built on a series of Insight Modules that help facilitate specific outcomes, or insights, using a broad range of DiSC-based reports and tools. With the Insights Modules, you can: Create simple, effective DiSC-based training solutions Learn which DiSC tool works best for your desired outcome Discover how to combine DiSC resources for better results Customize your own DiSC-based training solutions By using Course Outlines, its easy to organize Insight Modules into effective solutions. The Everything DiSC Facilitation System includes a number of ready-to-use starter Course Outlines that address common workplace issues, including Effective Communication, Conflict, Interpersonal Effectiveness, Management Effectiveness, and Team Effectiveness. Youll also get tips on building your own custom course outlines. Integrated DVD Adds Impact The Everything DiSC DVD is the video companion to the Everything DiSC Facilitation System. The Insight Modules include facilitation of the major portions of the DVD, or you can easily incorporate it into your existing DiSC training. The DVD is menu-based and offers multiple viewing options for each of its four sections: Pure Styles. Youll meet four characters who represent the four DiSC styles. The characters provide an overview of their behavior and describe their goals, fears, preferred environment, and response to conflict. The Meeting. Youll see a team in conflict, one-on-one discussions between a manager and each team member, and a successful resolution. Effective Communication. Youll see examples of how an HR manager fails to communicate effectively, and then improves by adapting his communication style to the DiSC styles of four individuals. Natural Styles. Youll get informal, unscripted responses to eight questions from people of all four DiSC styles, as well as a conversation between two opposite styles and a People-Reading activity. http://store.teambuildinginc.com/items/shop-by-type/new-products/everything-disc-facilitation-system-q-588a-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2773953/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Jul 2008 09:23:00 PST The Everything DiSC Facilitation System w/out DVD An Entirely New Kind of Facilitation Toolkit The Everything DiSC Facilitation System is the most powerful tool ever built to help you succeed with DiSC. The result of over 25 years of DiSC research, the Everything DiSC Facilitation System offers a new versatility in crafting solutions for a wide variety of organizational issues. The Everything DiSC Facilitation Systems powerful features include: Flexibility. The modular design helps consultants and trainers, from novice to advanced, create DiSC-based solutions of any scope - fast! Convenience. The powerful combination of Course Outlines and Insight Modules gets you up and running with a wide variety of DiSC solutions right out of the box. Experiential Learning. The Everything DiSC Facilitation System includes more than 20 individual and group exercises, plus alternative activities that let you tailor programs to your style and the needs of your audience. Wide Scope. Eight major DiSC tools are built right in, including: o DiSC Classic paper profile o DiSC PPSS o QuikDiSC Cards o DiSC Action Planners o DiSC Classic 2.0 on EPIC o DiSC Facilitator Report on EPIC o Everything DiSC DVD o Everything DiSC People-Reading Guide Integrated Technology. Customize your seminars and lend a professional edge with the following multimedia tools: Over one hour of new training video in 68 individually selectable segments using true DVD technology More than 100 professionally designed, customizable PowerPoint slides Professional designed handouts for creating participant manuals PowerPoint and handout templates Sample reports for all online DiSC products Create Simple, Effective, DiSC Based Solutions The Everything DiSC Facilitation System is built on a series of Insight Modules that help facilitate specific outcomes, or insights, using a broad range of DiSC-based reports and tools. With the Insights Modules, you can: Create simple, effective DiSC-based training solutions Learn which DiSC tool works best for your desired outcome Discover how to combine DiSC resources for better results Customize your own DiSC-based training solutions By using Course Outlines, its easy to organize Insight Modules into effective solutions. The Everything DiSC Facilitation System includes a number of ready-to-use starter Course Outlines that address common workplace issues, including Effective Communication, Conflict, Interpersonal Effectiveness, Management Effectiveness, and Team Effectiveness. Youll also get tips on building your own custom course outlines. Integrated DVD Adds Impact The Everything DiSC DVD is the video companion to the Everything DiSC Facilitation System. The Insight Modules include facilitation of the major portions of the DVD, or you can easily incorporate it into your existing DiSC training. The DVD is menu-based and offers multiple viewing options for each of its four sections: Pure Styles. Youll meet four characters who represent the four DiSC styles. The characters provide an overview of their behavior and describe their goals, fears, preferred environment, and response to conflict. The Meeting. Youll see a team in conflict, one-on-one discussions between a manager and each team member, and a successful resolution. Effective Communication. Youll see examples of how an HR manager fails to communicate effectively, and then improves by adapting his communication style to the DiSC styles of four individuals. Natural Styles. Youll get informal, unscripted responses to eight questions from people of all four DiSC styles, as well as a conversation between two opposite styles and a People-Reading activity. http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/everthing-disc-series/everything-disc-facilitation-system-w-out-dvd-b-588-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2773956/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Jul 2008 09:43:00 PST Everything DiSC DVD The Everything DiSC DVD is the video companion to the Everything DiSC Facilitation System. However, it can also be easily incorporated into your existing DiSC training. The Everything DiSC DVD includes closed captioning and provides over one hour of new training video in 68 individually selectable segments. Customize Every Seminar With True DVD Technology The Everything DiSC DVD is menu-based and offers multiple viewing options for each of its four sections: Pure Styles, The Meeting, Effective Communication, and Natural Styles. Pure Styles This section features four characters who represent the purest form of each of the four DiSC styles. Each person is shown in five separate segments. The characters describe themselves (and ultimately their styles) by giving an overview of their behaviors and describing basic aspects of themselves. The five segments are the following: Introduction Goals Fears Preferred Environment In Conflict The Pure Styles section can be viewed in several different ways to best meet your training objectives and the needs of your audience. It can be viewed by character if youd like your audience to get a lot of information about a particular DiSC style or styles. It can be viewed by segment if youd like to provide a comparison of the styles. Or you can take an a la carte approach - choosing any segment of any character and playing it individually. The Meeting This section consists of six independent scenes showing a team in conflict, a manager meeting with individual team members to work through the conflict, and a more effective team meeting as a result. This section is particularly effective for helping managers to recognize the needs of their employees and discover how to manage each style. Effective Communication This section features communication between peers. The scenario is an HR manager recruiting sales people for a new division. He meets with four sales managers representing each of the DiSC styles. Youll see two interactions, one ineffective and one effective, between the HR manager and each sales manager. The interactions are successful or unsuccessful based on the degree to which he tailors his communication style to the needs of each person. Natural Styles The Natural Styles section illustrates the complexity of the styles as they appear in the real world. It allows participants to understand and appreciate the subtlety of behavior and human interaction. In this section, people of all four DiSC styles give informal, unscripted responses to eight questions. Youll also see an unscripted conversation between two opposite styles and a people-reading exercise. Comprehensive Viewing Manual Included Along with your Everything DiSC DVD, youll receive a comprehensive 34-page Viewing Manual. The manual provides an overview of the video content and step-by-step facilitation suggestions for each section. Youll learn how to use the video segments in a variety of classroom exercises, including the following: Setting learning objectives for a seminar Introducing participants to the DiSC styles Helping participants read the DiSC styles of others http://store.teambuildinginc.com/items/shop-by-type/assessments-and-evaluations/everthing-disc-series/everything-disc-dvd-d-588-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2773961/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Jul 2008 09:55:00 PST Everything DiSC People-Reading Guide These handy reference guides help people identify their colleagues DiSC styles and common behavioral patterns. The guides provide interaction strategies for each style, so participants learn the best methods for communicating with their peers. After the training session ends, participants keep the guide and use it as a reference in their work lives. http://store.teambuildinginc.com/items/shop-by-topics/personal-style/everthing-disc-series/everything-disc-people-reading-guide-set-of-10-p-588-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2773969/categ_id/25229Team Videos > Videos - The ClassicsTue, 1 Jul 2008 10:22:00 PST Everything DiSC Sales Everything DiSC Salesteaches salespeople how to connect better with their customers. Requires the use of the EPIC Online Profile System Everything DiSC Sales is classroom training that uses online prework, engaging facilitation and contemporary video to create a personalized learning experience. Participants learn how to read the styles of their customers. The result is salespeople who adapt their styles to connect better - and close more sales. Everything DiSC Sales focuses on three vital areas: Understanding Your DiSC Sales Style Recognizing and Understanding Customer Buying Styles Adapting Your Sales Style to Your Customers Buying Style Make the Program Work for You Everything DiSC Sales is the most in-depth and easily customizable DiSC-based sales-training solution available. Sales-specific, personalized content creates an in-depth learning experience. Modular design and online tailoring features allow you to design a customized program thats right for your organization. In-depth All-new, research-validated online assessment and sales-specific 23-page report helps salespeople understand: Themselves Their customers Their relationships Easily Customizable You can remove or rearrange pages, customize the report title, or print selected sections. The profile is sold separately and may be used on its own or with the companion facilitation. View sample report Post-Training Reinforcements Transfer the learning beyond the classroom with Everything DiSC Customer Interaction Maps. Salespeople can generate a personalized report that compares their sales style with their real-life customers buying styles. View sample Customer Interaction Map Modular Facilitation In-depth Six 50-minute modules are fully scripted and include engaging experiential and processing activities. Facilitator notes give tips to maximize learning. Easily Customizable Create and save a customized solution for every session to fit any timeframe, from one hour to full-day. Facilitation includes: Leaders Guides in MS Word PowerPoint with embedded video Stand-alone, menu-driven video Participant handouts in MS Word Templates and images Sample Everything DiSC Sales Profile Sample Everything DiSC Customer Interaction Map Research documentation Sales Interview Activity Card sets (for 24 participants) Everything DiSC Customer Interaction Guides (for 24 participants) View Sample PowerPoint Six 50-Minute Modules Section I: Understanding Your DiSC Sales Style Module 1: Introduction to the DiSC Sales Map. Participants learn about their DiSC sales style and how personal priorities influence their selling behaviors. Module 2: Participants use what theyve learned about sales priorities in an interviewing activity. Section II: Recognizing and Understanding Customer Buying Styles Module 3: Participants learn customer mapping, a new way of people-reading. They practice their customer-mapping skills in a competitive video-based activity. Module 4: Participants learn about different customer priorities, then use their new skills to identify the buying styles of current customers. Section III: Adapting Your Sales Style to Your Customers Buying Style Module 5: Participants use their DiSC Sales Maps to understand how to navigate from their own styles to those of different types of customers. Module 6: Participants role play adapting to their most challenging customer and complete an interaction plan for working with that customer. View sample module http://store.teambuildinginc.com/items/shop-by-publisher/inscape-publishing/everthing-disc-series/everything-disc-sales/everything-disc-sales-a-101-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2775180/categ_id/25229Team Videos > Videos - The ClassicsWed, 2 Jul 2008 11:18:00 PST The above pricing is based on 5-Packs. Improving Communication and Reducing Conflict With 30 years of proven reliability and over 40 million users, DiSC Classic remains the most trusted learning instrument in the industry. It is used worldwide in dozens of training and coaching applications, including organizational development and performance improvement. Designed to complement and supplement existing training programs, DiSC Classic can help improve communication, ease frustration and conflict, and develop effective managers and teams. The power of DiSC Classic is available on paper or online via the EPIC platform - just choose the response format and report that best meet your needs. Set the Standard for Self-Understanding DiSC Dimensions of Behavior provide a nonjudgmental language for exploring behavioral issues across four primary dimensions: Dominance: Direct and Decisive. Ds are strong-willed, strong-minded people who like accepting challenges, taking action, and getting immediate results. Influence: Optimistic and Outgoing. is are people people who like participating on teams, sharing ideas, and energizing and entertaining others. Steadiness: Sympathetic and Cooperative. Ss are helpful people who like working behind the scenes, performing in consistent and predictable ways, and being good listeners. Conscientiousness: Concerned and Correct. Cs are sticklers for quality and like planning ahead, employing systematic approaches, and checking and re-checking for accuracy. Bring Out the Best in Your Management Team DiSC Classic can help employees at all levels: understand their own behavior learn how and when to adapt their behavior improve communication promote appreciation of differences enhance individual and team performance reduce conflict Give Your Sales and Customer Service Teams a Competitive Edge DiSC Classic is proven to help sales professionals: create and maintain relationship-based sales identify their customers DiSC styles and adapt their selling or support styles accordingly stay focused on customer needs Buy 20-59 (5-Packs) for $97.37 each (Only $19.47 each) Buy 60-119 (5-Packs) for $92.50 each (Only $18.50 each) Buy 120-999 (5-Packs) for $87.12 each (Only $17.42 each) http://store.teambuildinginc.com/items/specials/disc-classic-5-pack-sp-c-888-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2776799/categ_id/25229Team Videos > Videos - The ClassicsTue, 8 Jul 2008 07:34:00 PST The 360 Smart Kit The Smart way to learn about 360! This amazing CD-ROM has all the resources youll need to learn about implementing a successful 360-degree feedback process! And its applicable to all 360 systems! Full-page articles answering the most commonly asked 360 questions in the following areas: Discovering 360 (22 articles) Introducing 360 to your organization (14 articles) Developing surveys (7 articles) Preparing for a 360 project (16 articles) Planning for individual development (9 articles) Using 360 in different applications (14 articles) Presentation Tools - Lesson plan outlines and scripts, plus PowerPoint overheads and handouts for the following: Orientation briefing Giving effective feedback Interpretation session Facilitating addition feedback Preparing the individual development plan If you need additional information, the 360 Smart Kit also includes: References for 5 articles on 360-degree feedback A bibliography that lists 11 books and 65 articles on 360-degree feedback http://store.teambuildinginc.com/items/shop-by-topics/360-degree-feedback/360-smart-kit/360-smart-kit-360sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2798242/categ_id/25229Team Videos > Videos - The ClassicsFri, 18 Jul 2008 11:07:00 PST The Thin Book of 360o Feedback A Managers Guide* by Michelle LeDuff Collins, Ph.D. This book can be used to help 360 participants understand more about the process and how to interpret results. It gives concrete suggestions on what to do with multi-rater feedback. Excellent for managers participating in organization-wide rollouts. Chapter 1: What Is a 360 Feedback Process? An overview of the components and the benefits. Chapter 2: Choosing Raters How to choose raters and how each feedback source impacts 360 results. Chapter 3: Understanding the Numbers How to interpret the results. Chapter 4: The Meaning Behind the Numbers How to conduct follow-up discussions with raters. Chapter 5: Translating Results Into Action Using what youve learned for action planning. Broader Issues and Supplemental Information: Section A: Common Uses of 360s Management development programs, performance appraisal, culture change initiatives, and other uses. Section B: The 360 Survey How its designed and administered. Section C: Stephens Data A sample report. http://store.teambuildinginc.com/items/un-assigned/the-thin-book-of-360-tb360-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2798243/categ_id/25229Team Videos > Videos - The ClassicsFri, 18 Jul 2008 11:21:00 PST TEAMWORK... The ultimate competitive advantage. Based on Patrick Lencionis New York Times best-seller, The FIVE DYSFUNCTIONS of a TEAM addresses the five obstacles that prevent even the best teams from succeeding. This tool offers a powerful model and actionable steps that can be used to overcome common hurdles and build a cohesive, effective team. The FIVE DYSFUNCTIONS of a TEAM includes a comprehensive Facilitators Guide, team assessment, participant workbook, poster and more! The Five Dysfunctions of a Team: Absence of Trust Fear of Conflict Lack of Commitment Avoidance of Accountability Inattention to Results The Facilitator Guide provides everything you need to deliver a high-impact workshop for intact teams, including an introduction to the model, instructions for administering and debriefing the 38-item team assessment, and a script for presentation delivery. Learning Outcomes Discover teamwork is a strategic choice. Its a purposeful decision that organizations make. Understand that functional teams make higher-quality decisions and accomplish more in less time. Learn the Five Dysfunctions of a Team model. Overcome common problems that stop your team from performing. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/the-five-dysfunctions-of-a-team/five-dysfunctions-of-a-team-0257e1sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2800806/categ_id/25229Team Videos > Videos - The ClassicsTue, 22 Jul 2008 11:49:00 PST While Supplies Last, we have the 2nd Edition on Sale at our Special Discounted Price of $41.65!! Package of five (5) Whats My Communication Style? Participant Guides The Participant Guide (5 included with the Start-up Kit) is a completely self-contained, easy-to-use profile that allows quick scoring and tabulation of results, so that it can be administered in class if needed. The instrument contains 24 statements with four possible responses. Participants choose the response that most closely describes the way they communicate. The guide gives additional information about communication and the various ways we communicate, as well as strengths and weaknesses of individual styles. Content included in the Participant Guide... 24 Questions with 3-part Response Form Scoring Whats My Communication Style? Interpreting Your Scores Understanding Communication Styles Style Strengths Style Trouble Spots Capitalizing on Your Style Click here to return to Whats My Communication Style? information pagehttp://store.teambuildinginc.com/items/specials/what-s-my-communication-style-participant-guide-5-pack-sp-0151e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2810479/categ_id/25229Team Videos > Videos - The ClassicsWed, 30 Jul 2008 12:53:00 PST Essential Skills of Communicating He was one of our top performers. Everyone loved working with him. So why is he failing as a manager? It seems like a logical step. Take your top performers and promote them into management positions. Have them transfer their individual style and success to the whole team. It can work, but it usually doesnt. Why not? Because... Great contributors do not automatically make great leaders. Our experience has proven that the skills required to perform as an individual are fundamentally different from the skills critical to leading a team. For over 20 years, Vital Learnings Supervision Series has helped thousands of organizations equip managers with the tools they need to succeed. We know that managers who dont have the skills required to lead will have a negative impact well beyond their work teams. In fact, their failure can limit the success of an entire organization. The management skill level of first-line managers affects team member retention, overall productivity, even profitability. Its the relationship between team leader and team member thats critical to the success of an organization. And a strong relationship, built on mutual trust and respect, begins with effective communication. Essential Skills of Communicating (ESC) provides the tools necessary to develop clear, concise messages. Focusing on communication as a two-way process, the program can help even experienced managers improve their messages by making them clear, well organized and aimed at the needs and interests of the listener. By developing the essential skills of communicating, managers improve relations with their team members and increase productivity. Program Description Essential Skills of Communicating helps managers learn the latest techniques in developing effective communication skills - improving their performance and increasing the productivity of the team and the organization. Throughout the workshop, managers will review video presentations and case studies, participant in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementations tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-5 hour workshop is designed for 6-18 participants and includes the following: Create a Climate of Open Communication The foundation of good communication is openness. The managers role is to support an environment that encourages the free exchange of open, honest communication. Impact Managers and team leaders will be able to: See that communication is a two-way process. Construct clear, concise messages in the interest of the listener. Manage nonverbal behaviors to reinforce the intent of messages. Listen actively to improve communication. Create a climate of open communication, which increases team members motivation and commitment. Design Clear, Concise Messages Develop messages that avoid complex and pompous language. Learn to logically organize messages and aim them at the listeners interests. Manage Nonverbal Behaviors Effectively Understanding nonverbal factors, such as voice tone, intonation and gestures, is an important part of effective communication. Listen to Communicate Effective communication is a two-way process. Managers learn the importance of active listening and the role of responding appropriately by reflecting, probing, supporting, and advising. Course Materials Facilitator Guide - Complete instructions on how to conduct the workshop. - Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes. - Facilitator Resource CD-ROM containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook. Participant Workbook - Exercises, forms, skill practice aids, and a video synopsis. - Job Aids section with tools and resources for applying the skills learned in the workshop. - Memory Jogger Card providing a handy reminder of the workshops skill points. Video - Introduction followed by a scenario displaying positive use of the skills discussed in the program. - Video segments focusing on modeling positive behaviors for skill practices. - Scenarios in both office and industrial settings. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-essentials/essential-skills-of-communicating/essential-skills-of-communicating-facilitator-guide-121330-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2878964/categ_id/25229Team Videos > Videos - The ClassicsMon, 22 Sep 2008 13:50:00 PST Essential Skills of Leadership We were voted one of the top 100 companies to work for. So why are my best people still leaving? Youve added stock option plans, ramped up health benefits and support flexible work schedules. Yet it seems as if almost every week one of your top performers leaves for another opportunity - or worse, goes to the competition. What could be missing? While great benefit plans and good salaries may attract and retain employees, effective first-line managers are what it takes to retain the best employees. For over 20 years, weve helped thousands of organizations equip managers with the tools they need to successfully lead their teams. Our experience has proved that the first-line managers, and the leadership skills they possess, can determine not only whether an individual stays with an organization but also how much that individual contributes to the organizations success. Essential Skills of Leadership (ESL) is the first step to developing successful managers. By focusing on three critical management skills, the program establishes a methodology for productive interactions between team members and team leaders. ESL helps experienced managers, new managers, and aspiring managers refocus on the basics - the skills required to manage the individual while also leading the team. Program Description Essential Skills of Leadership builds a foundation that enables managers to manage their team toward a shared goal: achieving the organizations strategic objectives. Throughout the workshop, participants will review video presentations and case studies, participate in group discussions, practice new skills and receive immediate feedback. Managers will leave the session with implementation tools, troubleshooting guides, and additional resources to help them immediately apply their new skills on the job. The 4-to-5 hour workshop is designed for 6 to18 participants and includes the following areas of focus: Maintain or Enhance Team Member Self- Esteem Develops the critical skills necessary to effectively delegate, evaluate performance, correct work habits, deal with complaints, and resolve conflicts while supporting a team members sense of self-respect and dignity. Focus on Behavior Problems on the job are solved more effectively and less stressfully when a manager deals with what people do rather than with their attitudes or personal characteristics. Impact Managers and team leaders will be able to: Interact with team members on a day-to-day basis in such a way as to maintain and enhance their self- esteem. Base discussions about performance and work habits on behavior rather than on personalities and attitudes. Involve team members in goal setting, problem solving and decision- making. Encourage Team Member Participation Involving team members in decision-making, problem solving and other activities is one of the most powerful motivational tools. Course Materials Facilitator Guide Complete instructions on how to conduct the workshop. Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes. Facilitator Resource CD-Rom containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. Video Introduction followed by a scenario displaying positive use of the three skill points discussed in the program. Video segments focusing on modeling positive behaviors for skill practices. Scenarios in both office and industrial settings. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-essentials/essential-skills-of-leadership/essential-skills-of-leadership-facilitator-kit-121340-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879336/categ_id/25229Team Videos > Videos - The ClassicsTue, 23 Sep 2008 06:47:00 PST Coaching Job Skills I do a lot to motivate the team to meet our departments quarterly targets, but is that really job-focused coaching? Managers are responsible for so much these days - hiring staff, meeting budget targets, and achieving department goals. It would be easy to simply ignore individual job task coaching. Shouldnt managers spend their time driving team performance and not developing individual performers? For over 20 years, weve helped thousands of organizations equip managers with the skills they need to succeed. Our experience is that a managers coaching skills have a direct impact on business results. Managers who care enough to both help and train their team members elicit cooperation, win team member confidence, create more successful business units, and ultimately impact an entire organizations success. Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, a task, or a skill. In order to achieve results, coaching must go beyond just showing how to do something. Coaching involves observing, analyzing demonstrating, and giving feedback. Its a process of developing relationships with team members - relationships that ultimately can build the trust and respect that are the foundation of successful organizations. Program Description Coaching Job Skills Helps managers learn how to effectively coach individuals through a process of observation, analysis and communication. By carefully planning one-on-one discussions, managers can have the greatest impact and gain individual commitment to achieving results. Throughout the workshop, managers will review video presentations and case studies, participate in group discussions, practice new skills and receive immediate feedback. Managers leave the workshop with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: Understanding Job Skills Learning the Coaching Process Identifying Coachable Performance Problems Impact Managers and team leaders will be able to: Understand what coaching is, why it is important, and how it supports individual and company goals. Prepare for a coaching session by using observation and analysis to build a plan for a successful dialog. Hold a coaching conversation that improves an individuals performance and increases productivity. Use coaching as a way to build a valuable sense of teamwork between the team leader and team member through communication, shared goals and collaboration. Course Materials Facilitator Guide Complete instructions on how to conduct the workshop. Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes. Facilitator Resource CD-ROM containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. Video Introduction followed by a scenario displaying positive use of the skill points discussed in the program. Video segments focusing on modeling positive behaviors for skill practices. Scenarios in both office and industrial settings. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-essentials/coaching-job-skills/coaching-job-skills-facilitator-kit-121300-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879341/categ_id/25229Team Videos > Videos - The ClassicsTue, 23 Sep 2008 07:12:00 PST When I delegate projects to my team, I dont always get the results I want. Isnt it easier to just do it myself? Sometimes it does seem easier to do it yourself. Delegating responsibilities and projects can take time and without clear communication, can lead to misunderstandings and negative results. But delegating does more than just balance the workload - it can help strengthen the bonds of your team. Delegating demonstrates trust and encourages development. It can make a team member feel that his or her job is important and essential to the success of the business unit. However, in order to achieve this result, delegating must be done effectively. Successful delegation requires skill. For over 20 years, weve helped thousands of organizations equip managers with the tools they need to succeed. Our experience has proven that management skill level, like the ability to successfully delegate work, has a direct impact on business results. Weve seen how important it is to take the time to develop team members in order to strengthen their commitment to the success of the organization. That commitment can begin with the increased accountability and responsibility that comes with a properly delegated task. Delegating provides the tools necessary to develop messages that communicate the what and the why of every delegated task. Focusing on ensuring that the individual understands what is required helps facilitate a successful result - the work is done correctly, and the individual gains the benefits of a new experience and increased confidence and responsibility. Program Description Delegating helps managers master the skills needed to effectively assign work to others. By clearly communicating expectations and encouraging participation and involvement, managers can use delegating to develop team members skills and abilities. Throughout the workshop, managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: Why delegating is important How to become an effective delegator How to determine what to - and what not to-delegate Benefits of delegation Impact Managers and team leaders will be able to: Understand the role of delegation in time management, resource utilization, job satisfaction and overall team productivity. Use a delegation process that ensures team member participation, involvement, and success so that what needs to be done gets done - properly and on time. Establish a team members responsibility and authority for a delegated task - creating a framework for accountability and personal growth. Course Materials Facilitator Guide Complete instructions on how to conduct the workshop. Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes. Facilitator Resource CD-ROM containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. Video Introduction followed by a scenario displaying positive use of the skill points discussed in the program. Video segments focusing on modeling positive behaviors for skill practices. Scenarios in both office and industrial settings. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-essentials/delegating/delegating-facilitator-kit-121310-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879357/categ_id/25229Team Videos > Videos - The ClassicsTue, 23 Sep 2008 07:33:00 PST Communicating Up When I meet with my manager to provide an update or discuss a project, I never feel like were really connecting. I always leave those meetings wishing I were better prepared so that we could accomplish more together. It really becomes a major problem when I need some help problem solving or I have to deliver bad news. To best carry out your management or supervisory responsibilities, you work hard to position and frame your communication whenever you meet with members of your team. By taking the time to plan and by thinking about the best approach for each team member, you ensure that your message will get though and drive the performance youre after. Meeting with your manager requires similar preparation as well as the appropriate application of your communication skills. Communicating up is not difficult, but it does demand that you temporarily put yourself in your managers place to understand his/her specific style and work challenges. Managers live with the same time pressures you do, so any time you spend with them must be focused on giving them the information they need to support problem-solving and decision-making for you and for the rest of your group or company. Our experience has proven that managers who prepare properly in advance leave meetings with their managers with their goals accomplished. In addition, their managers are in tune with whats really happening in the organization, and any decisions reached are mutually understood and accepted. For over 20 years, Vital Learnings Supervision Series has helped thousands of organizations equip managers with the tools needed to succeed with their teams and with their own managers. We know that managers who dont have the skills required to lead or contribute to the leadership of others will have a negative impact well beyond their work teams. In fact, their inability to effectively communicate can limit the success of an entire organization. The ability of first-line managers to effectively communicate up the line affects team-member retention, overall productivity and even profitability. The manager must properly represent the teams efforts and challenges so that issues and problems can be addressed before its too late for corrective action. An important part of that communication is mutual agreement on what needs to be done, why its important, and when it will be accomplished. That fundamental agreement is what Communicating Up helps managers to achieve. Communicating Up (CU) provides the tools necessary to align the individual with communication requirements of his or her manager. With its focus on preparation and clear commitments, CU can help even experienced managers build a more effective process for communicating and collaborating within the organizational hierarchy. Impact Managers and team leaders will be able to: Understand the importance of framing all communication with their manager in terms of his/her self-interest. Enter meetings with their manager armed with a well-thought-out and clearly stated objective. Clearly link their objective with facts that support their plans and goals. Work with their manager to uncover any questions or reservations he/she may have concerning their message. Move conversations toward agreement with questions that focus on benefits to be gained when the objective is reached. Clearly and concisely restate the decision that result from Communicating Up and insure that those decisions are mutuallyunderstood. Program Description Communicating Up helps managers learn the process required for informative and productive dialogs that will be valued by more senior managers. Throughout the workshop, they will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementations tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-5 hour workshop is designed for 6-18 participants and includes the following: Understanding Your Managers Communication Style Delivering Bad News Communicating Your Groups Accomplishments Getting Your Managers Time and Attention Course Materials Facilitator Guide Complete instructions on how to conduct the workshop. Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes. Facilitator Resource CD-Rom containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. Video Introduction followed by a scenario displaying positive use of the three skill points discussed in the program. Video segments focusing on modeling positive behaviors for skill practices. Scenarios in both office and industrial settings. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-essentials/communicating-up/communicating-up-facilitator-kit-121380-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879363/categ_id/25229Team Videos > Videos - The ClassicsTue, 23 Sep 2008 07:41:00 PST Providing Performance Feedback I never seem to make the time to prepare for and conduct formal feedback sessions with my team members even though I know its important to compliment good performance and address performance issues. Maybe its because I just hate being the bad guy and my team members seem to get very little out of the process. Theres got to be a better way for me to do it. We all want to know how were doing. Even though we constantly self-evaluate our performance, we really cant improve at our job unless someone else takes the time to point out the strengths and weaknesses in our work. Because they are fully aware of the performance level required of their team members, managers have the responsibility to put in place a process that will help improve performance and maintain good team relations. For the performance feedback process to work successfully, it must be collaborative. If it is, both parties in a session will see the situation from the same point of view and agree on what needs improvement. The final step will be mutual commitment to the agreed-upon change. Properly implemented, the performance feedback process leaves no bad feelings generated or experienced on either side of the discussion. Our experience has proven that this fair and fact-based collaborative model for feedback sessions is the best way to lower the pain and improve the gain from a challenging but important part of every managers role. Because Providing Performance Feedback is collaborative, team members intuitively agree to the process and give their full commitment to its success. For over 20 years, Vital Learnings Supervision Series has helped thousands of organizations equip managers with the tools needed to succeed with their teams. We know that managers who dont have the skills required to lead will have a negative impact well beyond their work teams. In fact, their failure can limit the success of an entire organization. The management skill level of first-line managers affects team-member retention, overall productivity, and even profitability. The relationship between team leader and team member is critical to the success of an organization. Agreement on whats working and whats not followed by consensus on improvements needed and the commitment required to implement them is an important part of that relationship. Providing Performance Feedback (PPF) provides the tools required to adjust individual performance. With its focus on logical processes and reasonable commitments, PPF can help even experienced managers evaluate and improve performance more effectively. Using the PPF process with their team members, managers demonstrate their commitment to an open and consistent performance improvement process. Impact Managers and team leaders will be able to: Base assessments on facts and behavior. Assess performance. Use positive feedback to motivate team members. Gain team member participation in assessment. Gain team member agreement with the assessment. Gain team member commitment to the change needed to improve performance. Program Description Providing Performance Feedback helps managers learn a systematic, fact-based approach to performance improvement through quality feedback. Throughout the workshop, they will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementations tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-5 hour workshop is designed for 6-18 participants and includes the following: Course Materials Facilitator Guide Complete instructions on how to conduct the workshop. Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes. Facilitator Resource CD-Rom containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. Video Introduction followed by a scenario displaying positive use of the three skill points discussed in the program. Video segments focusing on modeling positive behaviors for skill practices. Scenarios in both office and industrial settings. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/leadership-essentials/providing-performance-feedback/providing-performance-feedback-facilitator-kit-121410-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879389/categ_id/25229Team Videos > Videos - The ClassicsTue, 23 Sep 2008 08:25:00 PST Improving Work Habits I have a smart, young team, and some of them are new to the work environment. How do I cover some of the organizations rules and regulations without quoting the entire HR Policy Manual? While not an issue for some people, poor work habits are a major cause of disciplinary action. Left unaddressed, poor work habits can lead team members to assume that the behavior is acceptable, and that can become a critical management issue. Discussing such concerns as absenteeism, language issues, and dress and grooming habits can be a difficult but necessary part of leading a team. And just like others aspects of team leadership, correcting work habits that need improvement requires careful attention and skill. For over 20 years, weve helped thousands of organizations equip managers with the skills they need to succeed. Our experience has proven that management skill level, like the ability to address work habits, has a direct impact on the success of the organization. Managers who address their team members work habits issues develop more successful business units and ultimately have a positive impact on productivity and profitability. Improving Work Habits provides the tools necessary to recognize and to address poor work habits - even those of a team member who may be successful in his or her job. By focusing on the negative behavior and gaining the individuals acceptance and commitment to change, the manager effectively addresses the issue before it develops into a disciplinary problem for everyone on the team. Program Description Improving Work Habits helps managers learn to clearly and specifically communicate the nature of the problem. It provides a process for working with the individual to develop a plan for addressing the issue while maintaining self-esteem. Throughout the workshop managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave the workshop with implementation tools, troubleshooting guides, and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: - Distinguishing Between Job Performance and Work Habits - Recognizing Work Habit Problems - Addressing Work Habit Problems Impact Managers and team leaders will be able to: Recognize the difference between job performance and work habits. Managers will understand that a work habits discussion is not coaching and requires different skills for successful resolution. Understand that unsatisfactory work habits must be dealt with quickly and effectively before they require disciplinary action. Explain clearly and specifically the nature of the team members unsatisfactory work habit while focusing on behaviors rather than attitude. Use an action plan and ongoing reviews to help team members improve work habits and demonstrate personal accountability. Course Materials Facilitator Guide Complete instructions on how to conduct the workshop. Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes. Facilitator Resource CD-ROM containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. Video Introduction followed by a scenario displaying positive use of the skill points discussed in the program. Video segments focusing on modeling positive behaviors for skill practices. Scenarios in both office and industrial settings. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-essentials/improving-work-habits/improving-work-habits-facilitator-kit-120350-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879396/categ_id/25229Team Videos > Videos - The ClassicsTue, 23 Sep 2008 08:41:00 PST Managing Complaints Sometimes I have days when I just want to lock myself in my office with a do not disturb if you value your life sign on my door. I enjoy working with my team, but their ongoing complaints wear me down. The issues dont seem that important to me, but they really seem to bother my team members. I just dont get it. Managing complaints is not on the top of any managers list of favorite activities. Many managers follow the if I ignore it, it will go away methodology. Of course, thats a poor approach to any complaint and a very counterproductive way to manage those complaints that really do represent significant concerns. Those concerns, if left unheard and unaddressed, may drag down individual and team performance. Team members need and deserve to be heard. After all, thats how they know that their manager values their contribution to the team and cares about them as individuals. To manage complaints well requires a proven process that builds on listening and problem-solving skills. That process, and the individual skills that support it, are the basis for the Managing Complaints program. Managing Complaints makes clear that when you really listen, you must do so in a way that is non-judgmental. Thats critical because what appears to be a minor issue to you may appear to the complaining employee to be a major problem. When you really problem-solve a complaint, you use specific techniques to identify the potentially serious issues, if any, that underlie the complaint. Thats also critical because many complaints that seem minor actually mask significant issues with broad productivity impact. Our experience has proven that the best managers are those that have an open-door policy for complaints. They also follow a specific methodology for getting to the root cause of the issue and then finish their process by applying the appropriate problem-solving technique. Using this approach, these skilled managers handle issues before they snowball and require much more time and effort to resolve. For over 20 years, Vital Learnings Supervision Series has helped thousands of organizations equip managers with the tools needed to succeed with their teams. We know that managers who dont have the skills required to lead or contribute to the leadership of others will have a negative impact well beyond their work teams. In fact, their inability to effectively communicate and problem solve can limit the success of an entire organization. With its focus on listening and problem solving, Managing Complaints can help even experienced managers feel comfortable hanging an always open sign on their office door. After all, its up to the manager to stay on top of and manage individual and team issues. Impact Managers and team leaders will be able to: Understand why all team member complaints must be dealt with rather than ignored or dismissed. Be more sensitive to all the problems-major or trivial, real or imagined-that can lie behind complaints. Understand techniques used to determine underlying problems, which are not always the same as those the team member thinks are responsible for his/her difficulties. Use various techniques to solve such problems while maintaining a positive relationship with the team member. Program Description Managing Complaints (MC) provides managers with the tools necessary to approach complaints in a way that is supportive of employee and team goals. Throughout the workshop, managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. They will leave with implementations tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-5 hour workshop is designed for 6-18 participants and includes the following: Why Dealing With Team-Member Complaints Is Important How the Effective Team Leader Manages Complaints Use Your Listening Skills to Manage Complaints Questioning Course Materials Facilitator Guide Complete instructions on how to conduct the workshop. Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes. Facilitator Resource CD-Rom containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. Video Introduction followed by a scenario displaying positive use of the three skill points discussed in the program. Video segments focusing on modeling positive behaviors for skill practices. Scenarios in both office and industrial settings. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/leadership-essentials/managing-complaints/managing-complaints-121390-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879402/categ_id/25229Team Videos > Videos - The ClassicsTue, 23 Sep 2008 08:52:00 PST Supporting Change Reorganization, new business strategies, new management. How is my department supposed to stay focused on the customer with all this change? Change has become an ever-present and important part of business today. Organizations that fail to change find it increasingly difficult to compete and survive in todays marketplace. But how do you keep employees focused on performance with all the distractions caused by change initiatives? How do managers deal with the emotions, fear and anxiety that come with change? For over 20 years, weve helped thousands of organizations equip managers with the tools they need to succeed. Our experience has proven that management skill level, like the ability to lead a team through change, has a direct impact on the success of the organization. We know that managers who work to keep team members focused on performance lead more effective and more productive teams. Weve found that keeping individuals engaged in their work, and involved in the business at hand, means higher productivity business units. And those business units contribute significantly to the success of the entire organization. Supporting Change provides the tools managers need to understand and interpret change - in order to more successfully manage their team through it. By working to support change while addressing the teams comfort level with that change, the manager can more effectively facilitate acceptance of a new way of doing things. Program Description Supporting Change helps managers learn to understand and to interpret change. By understanding it, managers can more clearly communicate change to their team. This clear communication helps to reduce misunderstanding and anxiety. It also helps the change initiative gain acceptance more quickly - minimizing lost productivity and decreased performance. Throughout the workshop, managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: Understanding the Three Phases of Change Strategies for Supporting Change Dealing with Rumors of Change Reactions to Organizational Changes Communicating Change Impact Managers and team leaders will be able to: Understand why change happens, how people react to it, and how to support team members struggles with change. Involve team members in a change initiative by promoting their understanding and ownership of the change and its benefits. Plan for individual or group follow-up sessions that support the change process and reinforce personal and organizational goals. Course Materials Facilitator Guide Complete instructions on how to conduct the workshop. Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes. Facilitator Resource CD-ROM containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. Video Introduction followed by a scenario displaying positive use of the skills discussed in the program. Video segments focusing on modeling positive behaviors for skill practices. Scenarios in both office and industrial settings. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-essentials/supporting-change/supporting-change-121420-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879488/categ_id/25229Team Videos > Videos - The ClassicsTue, 23 Sep 2008 10:34:00 PST Developing Performance Goals and Standards Sometimes it seems as if my team is in a tug of war with itself over its goals and roles. When I bring everyone together to talk about it, we all seem to share the same understanding of what needs to be done and why, yet everyone still seems to be doing his or her own thing and not really pulling together. As a result, were losing focus and missing deadlines. What can I do? Its always easy to talk about vision, mission, strategy and goals; however, its also almost impossible to expect your team members to do their jobs in a way that really aligns with organizational goals unless they have a well-defined process that you implement. That alignment is best accomplished through the establishment of a SMART-based performance standard. Whats a SMART standard? Its one thats Specific, Measurable, Attainable, Results-oriented, and Time-framed. Our experience has proven that the SMART approach enables work team members to really understand organizational performance requirements and their own role in moving the business forward. Because SMART is a collaborative way to develop goals and standards, team members intuitively agree to the process and give their full commitment to its success. For over 20 years, Vital Learnings Supervision Series has helped thousands of organizations equip managers with the tools they need to succeed with their teams. We know that managers who dont have the skills required to lead will have a negative impact well beyond their work teams. In fact, their failure can limit the success of an entire organization. The management skill level of first-line managers affects team member retention, overall productivity, and even profitability. The relationship between team leader and team member is critical to the success of an organization. An important part of that relationship is mutual agreement on what work needs to be done, why its important, and when it will be accomplished. That fundamental agreement is what SMART is all about. Developing Performance Goals and Standards (DPG and S) provides the tools necessary to align the individual with the performance requirements of the organization. With its focus on logical processes and reasonable commitments, DPG and S can help even experienced managers build a more effective process for goal creation, clear work standards, and better job performance. By using SMART with their team members, managers demonstrate their commitment to an open and consistent performance improvement process. Program Description Developing Performance Goals and Standards helps managers learn the SMART system. Throughout the workshop, they will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers will leave with implementations tools, troubleshooting guides and additional resources to help them with on-the-job application of the skills they have learned. Impact Managers and team leaders will be able to: Build team member commitment through collaborative planning of performance goals. Align team members with key business goals and priorities through focused goals and standards. Assure the clarity and measurability of performance goals/objectives through SMART-based standards. Achieve high quality, on-time performance through team members able to judge and self-correct their work. Observe, coach, support and evaluate performance through clear, measurable performance standards. Continued... Program Description The 4-5 hour workshop is designed for 6-18 participants and includes the following: Defining goals, objectives and performance standards. Identifying and setting performance standards that are SMART. Involving team members in creating their own individual performance standards. Negotiating with team members to develop effective SMART-based performance standards. Monitoring team members progress toward their goals by holding individual review meetings. Course Length and Format Facilitator Guide Complete instructions on how to conduct the workshop. Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes. Facilitator Resource CD-Rom containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. Video Introduction followed by a scenario displaying positive use of the three skill points discussed in the program. Video segments focusing on modeling positive behaviors for skill practices. Scenarios in both office and industrial settings. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-essentials/developing-performance-goals-and-standards/developing-performance-goals-and-standards-facilitator-kit-121320-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879498/categ_id/25229Team Videos > Videos - The ClassicsTue, 23 Sep 2008 10:50:00 PST Resolving Conflicts Ive got great people on this team. They just dont always get along. Sometimes I feel more like a referee than a manager. Diverse work teams can mean enhanced creativity with exceptional outcomes. They can also mean conflict as individuals bring different personalities and work styles to the table. Managing those differences quickly and effectively can mean the difference between a minor bump-in-the-road and lost productivity - a loss that can impact the entire organization. For over 20 years, weve helped thousands of organizations equip managers with the tools they need to succeed. Our experience has proven that management skill level, like the ability to resolve conflicts, can have a direct impact on the success of the organization. We know that the management skill level of first-line managers affects team member productivity, commitment, and ultimately profitability. By keeping the team focused on performance and minimizing the impact of inevitable conflicts, the manager can greatly increase the effectiveness of the business unit. Workplace conflicts are unavoidable, but their affect on business can be controlled. Resolving Conflicts provides the tools needed to recognize conflict and deal with it quickly and effectively. By understanding the signs of conflict and by getting to the root cause, managers can eliminate the issue and minimize the impact. Facing these conflicts head-on allows the manager to preserve the integrity of the team and to demonstrate a commitment to individual performance and growth. Program Description Resolving Conflicts helps managers develop skills to identify the source of team member conflicts. Using effective communication and management techniques, managers can help individuals understand another point of view and move beyond the conflict. Throughout the workshop managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementations tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: Sources of team member conflict Effective ways to resolving conflict Mismanaged agreement appearing to be conflict Positive and negative aspects of conflict Impact Managers and team leaders will be able to: Accept conflict as an inevitable part of all work situations and deal with it in order to maintain individual and team focus and productivity. Recognize the positive and negative impacts of conflicts and leverage conflict to everyones advantage. Distinguish between the two major sources of conflict so that they it can be resolved fairly and effectively. Establish a cooperative atmosphere to resolve conflicts when they arise. Course Materials Facilitator Guide Complete instructions on how to conduct the workshop. Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes. Facilitator Resource CD-ROM containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. Video Introduction followed by a scenario displaying positive use of the skills discussed in the program. Video segments focusing on modeling positive behaviors for skill practices. Scenarios in both office and industrial settings. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/leadership-essentials/resolving-conflicts/resolving-conflicts-121400-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879517/categ_id/25229Team Videos > Videos - The ClassicsTue, 23 Sep 2008 11:23:00 PST Essential Skills of Leadership We were voted one of the top 100 companies to work for. So why are my best people still leaving? Youve added stock option plans, ramped up health benefits and support flexible work schedules. Yet it seems as if almost every week one of your top performers leaves for another opportunity - or worse, goes to the competition. What could be missing? While great benefit plans and good salaries may attract and retain employees, effective first-line managers are what it takes to retain the best employees. For over 20 years, weve helped thousands of organizations equip managers with the tools they need to successfully lead their teams. Our experience has proved that the first-line managers, and the leadership skills they possess, can determine not only whether an individual stays with an organization but also how much that individual contributes to the organizations success. Essential Skills of Leadership (ESL) is the first step to developing successful managers. By focusing on three critical management skills, the program establishes a methodology for productive interactions between team members and team leaders. ESL helps experienced managers, new managers, and aspiring managers refocus on the basics - the skills required to manage the individual while also leading the team. Program Description Essential Skills of Leadership builds a foundation that enables managers to manage their team toward a shared goal: achieving the organizations strategic objectives. Throughout the workshop, participants will review video presentations and case studies, participate in group discussions, practice new skills and receive immediate feedback. Managers will leave the session with implementation tools, troubleshooting guides, and additional resources to help them immediately apply their new skills on the job. The 4-to-5 hour workshop is designed for 6 to18 participants and includes the following areas of focus: Maintain or Enhance Team Member Self- Esteem Develops the critical skills necessary to effectively delegate, evaluate performance, correct work habits, deal with complaints, and resolve conflicts while supporting a team members sense of self-respect and dignity. Focus on Behavior Problems on the job are solved more effectively and less stressfully when a manager deals with what people do rather than with their attitudes or personal characteristics. Impact Managers and team leaders will be able to: Interact with team members on a day-to-day basis in such a way as to maintain and enhance their self- esteem. Base discussions about performance and work habits on behavior rather than on personalities and attitudes. Involve team members in goal setting, problem solving and decision- making. Encourage Team Member Participation Involving team members in decision-making, problem solving and other activities is one of the most powerful motivational tools. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-essentials/essential-skills-of-leadership/essential-skills-of-leadership-participant-workbook-121344-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879904/categ_id/25229Team Videos > Videos - The ClassicsWed, 24 Sep 2008 06:20:00 PST Essential Skills of Communicating He was one of our top performers. Everyone loved working with him. So why is he failing as a manager? It seems like a logical step. Take your top performers and promote them into management positions. Have them transfer their individual style and success to the whole team. It can work, but it usually doesnt. Why not? Because... Great contributors do not automatically make great leaders. Our experience has proven that the skills required to perform as an individual are fundamentally different from the skills critical to leading a team. For over 20 years, Vital Learnings Supervision Series has helped thousands of organizations equip managers with the tools they need to succeed. We know that managers who dont have the skills required to lead will have a negative impact well beyond their work teams. In fact, their failure can limit the success of an entire organization. The management skill level of first-line managers affects team member retention, overall productivity, even profitability. Its the relationship between team leader and team member thats critical to the success of an organization. And a strong relationship, built on mutual trust and respect, begins with effective communication. Essential Skills of Communicating (ESC) provides the tools necessary to develop clear, concise messages. Focusing on communication as a two-way process, the program can help even experienced managers improve their messages by making them clear, well organized and aimed at the needs and interests of the listener. By developing the essential skills of communicating, managers improve relations with their team members and increase productivity. Program Description Essential Skills of Communicating helps managers learn the latest techniques in developing effective communication skills - improving their performance and increasing the productivity of the team and the organization. Throughout the workshop, managers will review video presentations and case studies, participant in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementations tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-5 hour workshop is designed for 6-18 participants and includes the following: Create a Climate of Open Communication The foundation of good communication is openness. The managers role is to support an environment that encourages the free exchange of open, honest communication. Impact Managers and team leaders will be able to: See that communication is a two-way process. Construct clear, concise messages in the interest of the listener. Manage nonverbal behaviors to reinforce the intent of messages. Listen actively to improve communication. Create a climate of open communication, which increases team members motivation and commitment. Design Clear, Concise Messages Develop messages that avoid complex and pompous language. Learn to logically organize messages and aim them at the listeners interests. Manage Nonverbal Behaviors Effectively Understanding nonverbal factors, such as voice tone, intonation and gestures, is an important part of effective communication. Listen to Communicate Effective communication is a two-way process. Managers learn the importance of active listening and the role of responding appropriately by reflecting, probing, supporting, and advising. Participant Workbook - Exercises, forms, skill practice aids, and a video synopsis. - Job Aids section with tools and resources for applying the skills learned in the workshop. - Memory Jogger Card providing a handy reminder of the workshops skill points. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-essentials/essential-skills-of-communicating/essential-skills-of-communicating-participant-workbook-121334-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879906/categ_id/25229Team Videos > Videos - The ClassicsWed, 24 Sep 2008 06:37:00 PST Delegating When I delegate projects to my team, I dont always get the results I want. Isnt it easier to just do it myself? Sometimes it does seem easier to do it yourself. Delegating responsibilities and projects can take time and without clear communication, can lead to misunderstandings and negative results. But delegating does more than just balance the workload - it can help strengthen the bonds of your team. Delegating demonstrates trust and encourages development. It can make a team member feel that his or her job is important and essential to the success of the business unit. However, in order to achieve this result, delegating must be done effectively. Successful delegation requires skill. For over 20 years, weve helped thousands of organizations equip managers with the tools they need to succeed. Our experience has proven that management skill level, like the ability to successfully delegate work, has a direct impact on business results. Weve seen how important it is to take the time to develop team members in order to strengthen their commitment to the success of the organization. That commitment can begin with the increased accountability and responsibility that comes with a properly delegated task. Delegating provides the tools necessary to develop messages that communicate the what and the why of every delegated task. Focusing on ensuring that the individual understands what is required helps facilitate a successful result - the work is done correctly, and the individual gains the benefits of a new experience and increased confidence and responsibility. Program Description Delegating helps managers master the skills needed to effectively assign work to others. By clearly communicating expectations and encouraging participation and involvement, managers can use delegating to develop team members skills and abilities. Throughout the workshop, managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: Why delegating is important How to become an effective delegator How to determine what to - and what not to-delegate Benefits of delegation Impact Managers and team leaders will be able to: Understand the role of delegation in time management, resource utilization, job satisfaction and overall team productivity. Use a delegation process that ensures team member participation, involvement, and success so that what needs to be done gets done - properly and on time. Establish a team members responsibility and authority for a delegated task - creating a framework for accountability and personal growth. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-essentials/delegating/delegating-121314-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879909/categ_id/25229Team Videos > Videos - The ClassicsWed, 24 Sep 2008 06:39:00 PST Providing Performance Feedback I never seem to make the time to prepare for and conduct formal feedback sessions with my team members even though I know its important to compliment good performance and address performance issues. Maybe its because I just hate being the bad guy and my team members seem to get very little out of the process. Theres got to be a better way for me to do it. We all want to know how were doing. Even though we constantly self-evaluate our performance, we really cant improve at our job unless someone else takes the time to point out the strengths and weaknesses in our work. Because they are fully aware of the performance level required of their team members, managers have the responsibility to put in place a process that will help improve performance and maintain good team relations. For the performance feedback process to work successfully, it must be collaborative. If it is, both parties in a session will see the situation from the same point of view and agree on what needs improvement. The final step will be mutual commitment to the agreed-upon change. Properly implemented, the performance feedback process leaves no bad feelings generated or experienced on either side of the discussion. Our experience has proven that this fair and fact-based collaborative model for feedback sessions is the best way to lower the pain and improve the gain from a challenging but important part of every managers role. Because Providing Performance Feedback is collaborative, team members intuitively agree to the process and give their full commitment to its success. For over 20 years, Vital Learnings Supervision Series has helped thousands of organizations equip managers with the tools needed to succeed with their teams. We know that managers who dont have the skills required to lead will have a negative impact well beyond their work teams. In fact, their failure can limit the success of an entire organization. The management skill level of first-line managers affects team-member retention, overall productivity, and even profitability. The relationship between team leader and team member is critical to the success of an organization. Agreement on whats working and whats not followed by consensus on improvements needed and the commitment required to implement them is an important part of that relationship. Providing Performance Feedback (PPF) provides the tools required to adjust individual performance. With its focus on logical processes and reasonable commitments, PPF can help even experienced managers evaluate and improve performance more effectively. Using the PPF process with their team members, managers demonstrate their commitment to an open and consistent performance improvement process. Impact Managers and team leaders will be able to: Base assessments on facts and behavior. Assess performance. Use positive feedback to motivate team members. Gain team member participation in assessment. Gain team member agreement with the assessment. Gain team member commitment to the change needed to improve performance. Program Description Providing Performance Feedback helps managers learn a systematic, fact-based approach to performance improvement through quality feedback. Throughout the workshop, they will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementations tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/leadership-essentials/providing-performance-feedback/providing-performance-feedback-participant-workbook-121414-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879919/categ_id/25229Team Videos > Videos - The ClassicsWed, 24 Sep 2008 07:22:00 PST Improving Work Habits I have a smart, young team, and some of them are new to the work environment. How do I cover some of the organizations rules and regulations without quoting the entire HR Policy Manual? While not an issue for some people, poor work habits are a major cause of disciplinary action. Left unaddressed, poor work habits can lead team members to assume that the behavior is acceptable, and that can become a critical management issue. Discussing such concerns as absenteeism, language issues, and dress and grooming habits can be a difficult but necessary part of leading a team. And just like others aspects of team leadership, correcting work habits that need improvement requires careful attention and skill. For over 20 years, weve helped thousands of organizations equip managers with the skills they need to succeed. Our experience has proven that management skill level, like the ability to address work habits, has a direct impact on the success of the organization. Managers who address their team members work habits issues develop more successful business units and ultimately have a positive impact on productivity and profitability. Improving Work Habits provides the tools necessary to recognize and to address poor work habits - even those of a team member who may be successful in his or her job. By focusing on the negative behavior and gaining the individuals acceptance and commitment to change, the manager effectively addresses the issue before it develops into a disciplinary problem for everyone on the team. Program Description Improving Work Habits helps managers learn to clearly and specifically communicate the nature of the problem. It provides a process for working with the individual to develop a plan for addressing the issue while maintaining self-esteem. Throughout the workshop managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave the workshop with implementation tools, troubleshooting guides, and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: - Distinguishing Between Job Performance and Work Habits - Recognizing Work Habit Problems - Addressing Work Habit Problems Impact Managers and team leaders will be able to: Recognize the difference between job performance and work habits. Managers will understand that a work habits discussion is not coaching and requires different skills for successful resolution. Understand that unsatisfactory work habits must be dealt with quickly and effectively before they require disciplinary action. Explain clearly and specifically the nature of the team members unsatisfactory work habit while focusing on behaviors rather than attitude. Use an action plan and ongoing reviews to help team members improve work habits and demonstrate personal accountability. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-essentials/improving-work-habits/improving-work-habits-participant-workbook-121354-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879923/categ_id/25229Team Videos > Videos - The ClassicsWed, 24 Sep 2008 07:33:00 PST Managing Complaints Sometimes I have days when I just want to lock myself in my office with a do not disturb if you value your life sign on my door. I enjoy working with my team, but their ongoing complaints wear me down. The issues dont seem that important to me, but they really seem to bother my team members. I just dont get it. Managing complaints is not on the top of any managers list of favorite activities. Many managers follow the if I ignore it, it will go away methodology. Of course, thats a poor approach to any complaint and a very counterproductive way to manage those complaints that really do represent significant concerns. Those concerns, if left unheard and unaddressed, may drag down individual and team performance. Team members need and deserve to be heard. After all, thats how they know that their manager values their contribution to the team and cares about them as individuals. To manage complaints well requires a proven process that builds on listening and problem-solving skills. That process, and the individual skills that support it, are the basis for the Managing Complaints program. Managing Complaints makes clear that when you really listen, you must do so in a way that is non-judgmental. Thats critical because what appears to be a minor issue to you may appear to the complaining employee to be a major problem. When you really problem-solve a complaint, you use specific techniques to identify the potentially serious issues, if any, that underlie the complaint. Thats also critical because many complaints that seem minor actually mask significant issues with broad productivity impact. Our experience has proven that the best managers are those that have an open-door policy for complaints. They also follow a specific methodology for getting to the root cause of the issue and then finish their process by applying the appropriate problem-solving technique. Using this approach, these skilled managers handle issues before they snowball and require much more time and effort to resolve. For over 20 years, Vital Learnings Supervision Series has helped thousands of organizations equip managers with the tools needed to succeed with their teams. We know that managers who dont have the skills required to lead or contribute to the leadership of others will have a negative impact well beyond their work teams. In fact, their inability to effectively communicate and problem solve can limit the success of an entire organization. With its focus on listening and problem solving, Managing Complaints can help even experienced managers feel comfortable hanging an always open sign on their office door. After all, its up to the manager to stay on top of and manage individual and team issues. Impact Managers and team leaders will be able to: Understand why all team member complaints must be dealt with rather than ignored or dismissed. Be more sensitive to all the problems-major or trivial, real or imagined-that can lie behind complaints. Understand techniques used to determine underlying problems, which are not always the same as those the team member thinks are responsible for his/her difficulties. Use various techniques to solve such problems while maintaining a positive relationship with the team member. Program Description Managing Complaints (MC) provides managers with the tools necessary to approach complaints in a way that is supportive of employee and team goals. Throughout the workshop, managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. They will leave with implementations tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-5 hour workshop is designed for 6-18 participants and includes the following: Why Dealing With Team-Member Complaints Is Important How the Effective Team Leader Manages Complaints Use Your Listening Skills to Manage Complaints Questioning Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/leadership-essentials/managing-complaints/managing-complaints-participant-workbook-121394-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879924/categ_id/25229Team Videos > Videos - The ClassicsWed, 24 Sep 2008 07:35:00 PST Supporting Change Reorganization, new business strategies, new management. How is my department supposed to stay focused on the customer with all this change? Change has become an ever-present and important part of business today. Organizations that fail to change find it increasingly difficult to compete and survive in todays marketplace. But how do you keep employees focused on performance with all the distractions caused by change initiatives? How do managers deal with the emotions, fear and anxiety that come with change? For over 20 years, weve helped thousands of organizations equip managers with the tools they need to succeed. Our experience has proven that management skill level, like the ability to lead a team through change, has a direct impact on the success of the organization. We know that managers who work to keep team members focused on performance lead more effective and more productive teams. Weve found that keeping individuals engaged in their work, and involved in the business at hand, means higher productivity business units. And those business units contribute significantly to the success of the entire organization. Supporting Change provides the tools managers need to understand and interpret change - in order to more successfully manage their team through it. By working to support change while addressing the teams comfort level with that change, the manager can more effectively facilitate acceptance of a new way of doing things. Program Description Supporting Change helps managers learn to understand and to interpret change. By understanding it, managers can more clearly communicate change to their team. This clear communication helps to reduce misunderstanding and anxiety. It also helps the change initiative gain acceptance more quickly - minimizing lost productivity and decreased performance. Throughout the workshop, managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: Understanding the Three Phases of Change Strategies for Supporting Change Dealing with Rumors of Change Reactions to Organizational Changes Communicating Change Impact Managers and team leaders will be able to: Understand why change happens, how people react to it, and how to support team members struggles with change. Involve team members in a change initiative by promoting their understanding and ownership of the change and its benefits. Plan for individual or group follow-up sessions that support the change process and reinforce personal and organizational goals. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-essentials/supporting-change/supporting-change-participant-workbook-121424-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879927/categ_id/25229Team Videos > Videos - The ClassicsWed, 24 Sep 2008 07:39:00 PST Developing Performance Goals and Standards Sometimes it seems as if my team is in a tug of war with itself over its goals and roles. When I bring everyone together to talk about it, we all seem to share the same understanding of what needs to be done and why, yet everyone still seems to be doing his or her own thing and not really pulling together. As a result, were losing focus and missing deadlines. What can I do? Its always easy to talk about vision, mission, strategy and goals; however, its also almost impossible to expect your team members to do their jobs in a way that really aligns with organizational goals unless they have a well-defined process that you implement. That alignment is best accomplished through the establishment of a SMART-based performance standard. Whats a SMART standard? Its one thats Specific, Measurable, Attainable, Results-oriented, and Time-framed. Our experience has proven that the SMART approach enables work team members to really understand organizational performance requirements and their own role in moving the business forward. Because SMART is a collaborative way to develop goals and standards, team members intuitively agree to the process and give their full commitment to its success. For over 20 years, Vital Learnings Supervision Series has helped thousands of organizations equip managers with the tools they need to succeed with their teams. We know that managers who dont have the skills required to lead will have a negative impact well beyond their work teams. In fact, their failure can limit the success of an entire organization. The management skill level of first-line managers affects team member retention, overall productivity, and even profitability. The relationship between team leader and team member is critical to the success of an organization. An important part of that relationship is mutual agreement on what work needs to be done, why its important, and when it will be accomplished. That fundamental agreement is what SMART is all about. Developing Performance Goals and Standards (DPG and S) provides the tools necessary to align the individual with the performance requirements of the organization. With its focus on logical processes and reasonable commitments, DPG and S can help even experienced managers build a more effective process for goal creation, clear work standards, and better job performance. By using SMART with their team members, managers demonstrate their commitment to an open and consistent performance improvement process. Program Description Developing Performance Goals and Standards helps managers learn the SMART system. Throughout the workshop, they will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers will leave with implementations tools, troubleshooting guides and additional resources to help them with on-the-job application of the skills they have learned. Impact Managers and team leaders will be able to: Build team member commitment through collaborative planning of performance goals. Align team members with key business goals and priorities through focused goals and standards. Assure the clarity and measurability of performance goals/objectives through SMART-based standards. Achieve high quality, on-time performance through team members able to judge and self-correct their work. Observe, coach, support and evaluate performance through clear, measurable performance standards. Continued... Program Description The 4-5 hour workshop is designed for 6-18 participants and includes the following: Defining goals, objectives and performance standards. Identifying and setting performance standards that are SMART. Involving team members in creating their own individual performance standards. Negotiating with team members to develop effective SMART-based performance standards. Monitoring team members progress toward their goals by holding individual review meetings. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/leadership-essentials/developing-performance-goals-and-standards/developing-performance-goals-and-standards-participant-workbook-121324-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879930/categ_id/25229Team Videos > Videos - The ClassicsWed, 24 Sep 2008 07:42:00 PST Resolving Conflicts Ive got great people on this team. They just dont always get along. Sometimes I feel more like a referee than a manager. Diverse work teams can mean enhanced creativity with exceptional outcomes. They can also mean conflict as individuals bring different personalities and work styles to the table. Managing those differences quickly and effectively can mean the difference between a minor bump-in-the-road and lost productivity - a loss that can impact the entire organization. For over 20 years, weve helped thousands of organizations equip managers with the tools they need to succeed. Our experience has proven that management skill level, like the ability to resolve conflicts, can have a direct impact on the success of the organization. We know that the management skill level of first-line managers affects team member productivity, commitment, and ultimately profitability. By keeping the team focused on performance and minimizing the impact of inevitable conflicts, the manager can greatly increase the effectiveness of the business unit. Workplace conflicts are unavoidable, but their affect on business can be controlled. Resolving Conflicts provides the tools needed to recognize conflict and deal with it quickly and effectively. By understanding the signs of conflict and by getting to the root cause, managers can eliminate the issue and minimize the impact. Facing these conflicts head-on allows the manager to preserve the integrity of the team and to demonstrate a commitment to individual performance and growth. Program Description Resolving Conflicts helps managers develop skills to identify the source of team member conflicts. Using effective communication and management techniques, managers can help individuals understand another point of view and move beyond the conflict. Throughout the workshop managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementations tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: Sources of team member conflict Effective ways to resolving conflict Mismanaged agreement appearing to be conflict Positive and negative aspects of conflict Impact Managers and team leaders will be able to: Accept conflict as an inevitable part of all work situations and deal with it in order to maintain individual and team focus and productivity. Recognize the positive and negative impacts of conflicts and leverage conflict to everyones advantage. Distinguish between the two major sources of conflict so that they it can be resolved fairly and effectively. Establish a cooperative atmosphere to resolve conflicts when they arise. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. http://store.teambuildinginc.com/items/shop-by-type/participant-workbook/leadership-essentials/resolving-conflicts/resolving-conflicts-121404-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2879932/categ_id/25229Team Videos > Videos - The ClassicsWed, 24 Sep 2008 07:45:00 PST Maestro: The Team Performance Game Play out vital team skills such as leadership, creative problem-solving, planning, and communication, with our newest game, Maestro: The Team Performance Game. Hands-on and engaging, this interactive game leads to a rich and meaningful dialogue that prepares teams to perform more effectively in the workplace. Teams are challenged when they rehearse to audition for the honor of playing at Carnegie Hall. First, they must decide who will lead the team as maestro. Then they practice together as an ensemble. But the problem is that they dont know the name of the song they must perform - and they must play it using only hand bells. Worse yet, teams dont gain access to the instruments until its time to audition! The activity draws to a close when teams perform and a winner is chosen by a select panel of judges. Teams experience the real-life team dynamics in the process of forming team roles and responsibilities, planning, and execution. Infuse fun into your next training session. Maestro is the perfect kick-off for your team building initiative, team energizer, or standalone learning event. Learning Outcomes: Give teams the opportunity to experience problem-solving Prepare teams and leaders to develop key team skills Understand leadership under pressure Learn what makes teams successful http://store.teambuildinginc.com/items/shop-by-topics/team-building/maestro~the-team-performance-game/maestro-complete-game-0290kt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2907304/categ_id/25229Team Videos > Videos - The ClassicsThu, 16 Oct 2008 06:27:00 PST http://store.teambuildinginc.com/items/shop-by-topics/other/the-assertiveness-pocketbook/the-assertiveness-pocketbook-978-1-870471-45-9-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2933628/categ_id/25229Team Videos > Videos - The ClassicsTue, 30 Dec 2008 07:16:00 PST The Developing People Pocketbook Author: Ian Fleming Author Ian Fleming directs The Developing People Pocketbook at full time trainers and managers with staff training as part of their jobs. He deals with training needs identification, the pros and cons of different training methods, learning styles and learning blocks, finding and briefing external trainers, assessing the outcome and applying the learning. Reviewing this title, training education employment journal wrote: A worthy overview of training needs identification, design, delivery and evaluation. Read this and you could save many hours ploughing through far less accessible tomes on the subject. ** A Minimum Quantity of 10 Pocketbooks at $12.95 Each http://store.teambuildinginc.com/items/shop-by-topics/supervisory-skills/managing-people-series-package/the-developing-people-pocketbook/the-developing-people-pocketbook-9781870471961-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2934023/categ_id/25229Team Videos > Videos - The ClassicsTue, 30 Dec 2008 07:16:00 PST Package of five (5) Whats My Communication Style? Participant Guides The Participant Guide (5 included with the Start-up Kit) is a completely self-contained, easy-to-use profile that allows quick scoring and tabulation of results, so that it can be administered in class if needed. The instrument contains 24 statements with four possible responses. Participants choose the response that most closely describes the way they communicate. The guide gives additional information about communication and the various ways we communicate, as well as strengths and weaknesses of individual styles. Content included in the Participant Guide... 24 Questions with 3-part Response Form Scoring Whats My Communication Style? Interpreting Your Scores Understanding Communication Styles Style Strengths Style Trouble Spots Capitalizing on Your Style Click here to return to Whats My Communication Style? information pagehttp://store.teambuildinginc.com/items/specials/whats-my-communication-style~assessments/whats-my-communication-style-participant-guide-5-pack-0151e2s05-copy-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2934170/categ_id/25229Team Videos > Videos - The ClassicsWed, 29 Oct 2008 09:17:00 PST The Whats My Communication Style? profile has become one of our best-selling tools because of its effectiveness in improving team communication, and because it is easy to administer. The new online version takes this to another level by making it even easier to administer, especially to geographically-dispersed groups. You simply set up the event, send an email invitation to your participants with a special link to the online profile, and your people complete it online in about 10 minutes. From that point you can watch the progress as each person completes the profile. Advantages Since the profile is completed online, your participants can take it from anywhere in the world. It saves time. The easy-to-use dashboard allows the trainer to set up the event in a few minutes. Once the email is sent, participants are free to complete it. This also saves time in the classroom if you tend to have people complete it there. You can decide to allow participants to print out their reports immediately or not (view sample report as an Adobe pdf file). Here at Teambuilding, Inc. we like to allow participants to see and print their results, so that they come better prepared for the session. You can download the results into your Excel program or simply transfer names and results, allowing you to analyze the communication style of the group. Our clients love this aspect of the training when we show them a PowerPoint chart of the group style breakdown (see picture). This leads into wonderful discussions of which styles tend to dominate and which get drowned out during team meetings. You are better prepared for your session, because you have the results in advance. Reports The participants results are nicely displayed in an Adobe pdf file that you can choose to either allow them to see and print out or not. You can view a sample report by clicking on this link. Purchasing Profiles ( 2 ways to purchase ) 1. Use our account - If you will be doing a limited number of profiles, this is the easiest and most economical way to go. You simply go to the Add to Cart button, insert the number of profiles you would like to do, then check out and pay as usual. We will set up an event in our account so that you and your team members can complete the profile and print your own reports. Each person will receive an email with a link to the online profile, and they can complete it anytime and anywhere that is convenient for them. 2. Use your own account - If you will be doing a large number of profiles, or if you will be administering them repeatedly, or if you simply want to see the results of all the participants, then you can set up your own online account. This is particularly useful for trainers or others who conduct these sessions. The advantages of this approach are: You can control the every facit of the process of administering: how many people will be participating; whether they can print out their reports or not; what the invitation email will say; and more You can monitor participation...who has completed the profile and who has not You can view each of the participant reports in pdf format You can download the style results for analysis in Excel and generate your own information such as graphs for PowerPoint presentations (our experience is that participants love the opportunity to see the style distribution within their teams or departments) You purchase points in any quantity and retain them in your account so that you can administer reports anytime. The platform is an easy-to-use dashboard that makes it easy to set up events To set up your own account, contact us at the numbers below. There is a $100.00 one-time set-up charge (currently being waived during introduction). Feel free to call us toll free at 877-358-1961 with any questions about this new tool. Back to the Whats My Communication Style? main page. NO LONGER AVAILABLE http://store.teambuildinginc.com/items/specials/whats-my-communication-style~assessments/whats-my-communication-style-online-profile-0151e2online-copy-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2934172/categ_id/25229Team Videos > Videos - The ClassicsWed, 29 Oct 2008 09:26:00 PST 20/20 Insight GOLDs V4.0 is an amazingly flexible, automated feedback system. The combination of locally installed administration software, web-based assessments and resources for facilitators makes it the complete feedback solution for your organization. ALL of these items are included in the system package that you purchase and install in-house: Administration Software This part of the 20/20 Insight GOLD system allows you to manage user licenses and set up survey projects quickly and easily. You can conduct multiple projects simultaneously and aggregate report data from as many projects as desired. The Survey Library contains more than 1,100 survey items in over 140 categories, and detailed developmental recommendations are included for all three leadership surveys. Use them as is or customize them to fit the requirements of your organization. You can also add your own surveys to the library. WebResponse Software WebResponse is housed on a web server (hosted on a dedicated server or installed on your internal server). Uploading and downloading project data to the web is a simple one-click Synchronize function. Participants complete their assessments, and you can also set different levels of permission for subjects to select their respondents - all on the web. 20/20 PowerUser This CD contains valuable resources for learning about 360-degree feedback and implementing all aspects of the survey process. It provides case studies, articles and facilitator resources for conducting workshops for participants. With your purchase of the 20/20 Insight GOLD system package, you also receive: § FREE software upgrades § Training for one person via (a) two-day Administrator Course in Newport News, VA, or (b) telephone training sessions § FREE technical support on an 800 number for the first year (completion of training is required to qualify) § Complete online Help system, Users Guide, and Instructional videos § Wizards that make project set-up painless and fast § Synchronize function to upload/download survey data with a single click Call 1-888-672-1120 for the pricing of usages and sample reports. http://store.teambuildinginc.com/items/shop-by-topics/360-degree-feedback/20-20~insight-gold-/20-20-insight-gold-2020-insight-gold-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2973418/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Dec 2008 08:12:00 PST Make the Case for your Training As a training professional, chances are youve been asked to prove the value of your training efforts. The Kirkpatrick Express Evaluation Toolkit is the solution you need. This complete resource helps you to understand the foundations of evaluating training outcomes and provides you with an easy-to-use evaluation model based on Kirkpatricks Four Levels of Evaluation. It also includes fully customizable reports and a professional PowerPoint presentation you can use to communicate the results of your training. Use The Kirkpatrick Express Evaluation Toolkit to: Determine if learning objectives were achieved Identify a programs strengths and opportunities for improvement Learn how to market the value of training Grounded in academic research and theory, the toolkit was developed by evaluation expert, Dr. Donald Kirkpatrick, validated by real learning professionals, and tested with thousands of individuals from diverse organizations. http://store.teambuildinginc.com/items/shop-by-topics/feedback/the-kirkpatrick-express-evaluation-toolkit/the-kirkpatrick-express-evaluation-toolkit-1230wb-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2974874/categ_id/25229Team Videos > Videos - The ClassicsFri, 5 Dec 2008 10:32:00 PST e-Assessments Results. Faster. Easier. (samples below) HRDQ Online revolutionizes the way you prepare and deliver training. Designed with the needs of todays global community in mind, our web-based assessment system improves training results while simplifying your job. How You Benefit · Acquire a library of solutions. One account opens access to all HRDQ e-Assessments. · Create time. Distribute assessments instantly and streamline administration. · Save resources. Eliminate the cost of sending pre-work to participants in multiple locations. · Facilitate with confidence. Know your audience before you walk into the classroom. · Deliver a custom training session. Tailor your learning session to the needs of the group. · Maximize classroom time. Spend time on learning, not on administration. · Manage data. Administer, collect, and store data in one location. What You Get · Access to all HRDQ e-Assessments · 24/7 availability via the Internet · Automatic distribution · Instant scoring · Data collection and management · Personalized full-color participant reports · And more! Online Assessments for Organizations and Groups Gone are the days of mailing pre-work to participants, shuffling paperwork, and tabulating scores in your head. Now there is a streamlined solution that will transform the way you prepare for and deliver training with online assessments, whether your audience is 20 or 2,000. Welcome to the HRDQ Assessment Center, our online portal that gives you complete control over the entire process, from purchasing and distribution, to administration, scoring, and data management - all with just a few clicks of a mouse. As a trainer, your HRDQ Assessment Center account enables you to: Distribute assessments instantaneously to a global audience Centralize data collection and management Manage and track the participant progress and completion Access scores immediately and control the release of results Provide full-color reports to your audience Print results on demand There are benefits for your audience as well, including: 24/7 access to a secure personal account The ability to complete assessments from any location, at any time Automatic scoring and instant results Personalized, full-color interpretive reports Online Assessments for Individuals Maybe you are looking for self-study personal development tools. Or perhaps you want to learn more about yourself. Here is a great place to start! We offer a wide range of online assessments that can help you gain valuable insight, make progress on career goals, and improve your performance at work. HRDQ Online Assessments Offer Skill Development in: Change Management Communication Influence Listening Negotiating Personality Selling Skills Supervising Time Management Comprehensive and easy to use, each online assessment includes a personalized report that provides you with all of the interpretive information and action planning you need to inspire growth and lasting change. Change Reaction Get Fit for Coaching Interpersonal Influence Inventory Learning Styles Questionnaire Learning to Listen Mastering the Change Curve Negotiating Style Profile Neurolinguistic Communication Profile Personal Style Inventory Supervisory Skills Questionnaire Trust: The Ultimate Test Whats My Leadership Style? Whats My Communication Style? Whats My Learning Style? Whats My Selling Style? Whats My Style? Whats My Time Style? http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/assessment-series/whats-my-style~series/what-s-my-style-series~online-account/what-s-my-style-series-online-account-wms-online-account-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2975661/categ_id/25229Team Videos > Videos - The ClassicsMon, 8 Dec 2008 06:43:00 PST Facilitator Guide contents: Administrative guidelines Background information on adult learning, personal style, and learning style Descriptions of the 4 styles, as well as strengths and trouble spots Technical development HRDQ Experiential Learning Model Sample training design Sample copy of paper-based Participant Guide Microsoft PowerPoint presentation Reproducible masters including a certificate of achievement, training evaluation, and overhead transparency masters http://store.teambuildinginc.com/items/shop-by-topics/continuous-improvement/whats-my-learning-style-/whats-my-communication-style-facilitator-kit-preview-kit-0151e2fg-copy-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2975704/categ_id/25229Team Videos > Videos - The ClassicsMon, 8 Dec 2008 08:40:00 PST Communication Series Package Includes 1 of Each Titles Shown Below The Assertiveness Pocketbook Assertiveness is the ability to maintain the right balance between your own needs and other peoples needs. The Business Writing Pocketbook The Business Writing Pocketbook sets out rules of good practice, style and presentation for all types of written communication, including memos, letters, reports, minutes, proposals, faxes and e-mail. The author begins with advice on what to consider before starting to write. The Communicators Pocketbook Being an effective communicator is hard work, but it is the single most important part of a managers role. Many of us think we are good at it - its all those people who dont listen who are the problem! The Emotional Intelligence Pocketbook A survey of managers in a leading UK supermarket chain revealed that those high on EI (emotional intelligence) experienced less stress, enjoyed better health, demonstrated higher levels of morale and performance, and reported a better quality of life. The Impact and Presence Pocketbook The Impact and Presence Pocketbook explains the importance of impact and shows readers how to develop a congruent and personal presence, enhance their leadership skills, create an atmosphere in their teams that will motivate and enthuse, and how to manage difficult situations The Influencing Pocketbook Influencing skills are at the heart of all successful communication. The Influencing Pocketbook examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision. The Interviewers Pocketbook The Interviewers Pocketbook was voted best of its kind in a review of books on interviewing carried out by Management Today magazine. Thought-provoking and amusing...the practical tips and insights are extremely helpful, it was reported. The Managing Difficult Participants Pocketbook Replacing The Challengers Pocketbook, this is a collection of 24 portraits of difficult participants encountered on training courses and at meetings. The Meetings Pocketbook The Meetings Pocketbook reveals all the dos and donts needed to make meetings successful. The Networking Pocketbook Anyone you might want to contact in the world is only 5-6 people contacts away from you, maintains Jon Warner in The Networking Pocketbook The NLP Pocketbook How people think and how they respond to challenges and to other people varies from one individual to another depending on their beliefs, values, memories and past experiences. The Presentations Pocketbook Ladies and gentleman, unaccustomed as I am... Be honest, weve all heard them: dull, boring, over-long and, often, embarrassing speeches and presentations. The Telephone Skills Pocketbook The Telephone Skills Pocketbook covers every aspect of using the telephone to improve business performance. It highlights the importance of good communications skills, the need to build rapport, favorite bad habits and how to avoid them, how to take control of a call, how to keep customers happy, and more... The Vocal Skills Pocketbook The Vocal Skills Pocketbook explains how to develop a confident, authoritative and vital voice in a range of speaking situations. The Workplace Politics Its the number one cause of stress and its adverse effects cost the economy billions. Workplace politics has bad press, with the vast majority of people linking it to behavior without integrity. http://store.teambuildinginc.com/items/shop-by-publisher/management-pocketbooks/communication/communication-series-package-compkgseries-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2977481/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Dec 2008 08:58:00 PST Customer Care Series Package The C.R.M. Pocketbook An effective customer relationship management (CRM) strategy can deliver outstanding improvements in profitability, revenue growth and business sustainability. The Call Centre Customer Care Pocketbook Internet transactions offer customers convenience but remote trading has its price: customers feel much less loyalty to individual companies and the loss of face-to-face contact can result in poor or non-existent customer service. The Customer Service Pocketbook A major update of The Customer Service Pocketbook has taken place, involving extensive re-writing and the inclusion of new graphics throughout, resulting in publication of this, the 2nd edition. The Handling Complaints Pocketbook The Handling Complaints Pocketbook looks at why and how people complain, and the key types of complaints. The Managing Customer Service Pocketbook For leaders of customer service teams, The Managing Customer Service Pocketbook draws on some startling statistics to highlight the benefit of building customer loyalty. For example, one study shows that a mere 5% increase in customer loyalty can boost profitability by up to 85%.http://store.teambuildinginc.com/items/shop-by-publisher/management-pocketbooks/customer-care/customer-care-series-package-custcarepkg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2977484/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Dec 2008 09:02:00 PST General Management Series Package The Business Planning Pocketbook The Business Planning Pocketbook explains what issues to address, how to write a business plan, what questions to ask, how much detail to include and the time-frame to adopt. The Competencies Pocketbook Simply put, a competency describes the behavior or actions that can be seen when a job is being done well. The Creative Managers Pocketbook According to management guru Peter Drucker, the enterprise that does not innovate inevitably ages and declines. The Creative Managers Pocketbook is a treasure-trove of techniques, tools and triggers that will help you produce creative ideas. The Decision-Making Pocketbook The Decision-making Pocketbook explains how to make balanced choices that address needs and the real issues, choices that minimize risks and add value. The Delegation Pocketbook Failure to delegate or failure to delegate effectively is costly - to you, your colleagues and, ultimately, your employer. There are both morale and productivity issues. The Improving Efficiency Pocketbook To deliver more from less (more sales, profits, etc from fewer resources) you must understand in detail your organizations operations or processes. The Leadership Pocketbook Written for leaders at all levels - strategic, organizational and team level - The Leadership Pocketbook explains how to inspire, influence, deal with change and achieve objectives. The Managers Pocketbook Read The Managers Pocketbook and learn the POLCA, the five essential management skills. The Managing Change Pocketbook The Managing Change Pocketbook is for all those responsible for managing change or wishing to understand an imposed change. The Managing Upwards Pocketbook How to get the best from your working relationship with your boss and other senior people is the subject of The Managing Upwards Pocketbook. The Problem Behaviour Pocketbook You will buy The Problem Behavior Pocketbook wither you like it on not! The bully is one of a number of bad behavioral types found in the workplace. The Problem Solving Pocketbook The Problem Solving Pocketbook details a set of tools and structures with which to generate ideas, be creative when required, make choices when looking for new ways of working, and develop new solutions. The Project Management Pocketbook The Project Management Pocketbook is a step-by-step guide to managing a project through to completion. The Starting in Management Pocketbook There is only one opportunity to make a good a start and this Pocketbook will help new managers do just that. The Strategy Pocketbook A strategy defines which markets a business will operate in and sets out the organizational competencies that will be needed (and what actions need to be taken to develop them) to enable the business to gain and sustain its competitive edge. The Time Management Pocketbook The Time Management Pocketbook is one of our most popular titles, now in its 5th edition. Effective use of time is not just about using your diary better; it calls for many management skills. http://store.teambuildinginc.com/items/shop-by-publisher/management-pocketbooks/general-management/general-management-series-package-genmgmtpkg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2977486/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Dec 2008 09:04:00 PST Human Resources Series Package The 360 Degree Feedback Pocketbook 360 degree feedback is one of the most powerful experiences a person can have in the workplace, according to Tony Peacock the author of The 360 Degree Feedback Pocketbook. The Appraisals Pocketbook The Appraisals Pocketbook adopts a strongly practical approach in explaining how to set up and run an appraisal system. The Induction Pocketbook First impressions count! A well-planned and thoughtful induction process will give new employees a sense of belonging and lead to greater motivation and productivity. The Managing Recruitment Pocketbook The Managing Recruitment Pocketbook explains how to plan recruitment, attract the right candidates, assess CVs and application forms, get the most out of the interview, use different methods of selection and how to make the job offer. The Psychometric Testing Pocketbook Psychometric testing helps employers to assess people, in a way which gives results that are objective, systematic, reliable and valid. The Reward Pocketbook This book covers a broad spectrum from job evaluation systems and how they help staff to understand different job benchmarks. http://store.teambuildinginc.com/items/shop-by-publisher/management-pocketbooks/human-resources/human-resources-series-package-humrespkg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2977487/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Dec 2008 09:06:00 PST Managing People Series Package The Coaching Pocketbook Coaching is aimed at improving performance at work. This is done by turning the activities people do into learning situations, in a planned way and under guidance. The Developing People Pocketbook The Developing People Pocketbook at the full-time trainers and managers with staff training as part of their jobs. The Discipline Pocketbook Unacceptable behavior, substandard work, poor morale, frequent absences, bad relationships, awkwardness... The Empowerment Pocketbook Empowerment is often confused with delegation and, wrongly, is often seen as a form of power or authority over another person. The Mentoring Pocketbook The Mentoring Pocketbook - now in its second edition and significantly extended - shows how to design and manage a mentoring scheme, how to prepare to be a mentor. The Motivation Pocketbook The Motivation Pocketbook examines the many different theories of motivation, drawing out the key points and offering management tips for each one. The People Managers Pocketbook Another popular title from Ian Fleming, on ways to manage difficult people and their problems. The Performance Management Pocketbook This book is for managers who care about their people and want to succeed through them and with them writes Pam Jones, the author of the Performance Management Pocketbook. The Resolving Conflict Pocketbook The Resolving Conflict Pocketbook explains what conflict is and what causes it. The Talent Management Pocketbook How to find, keep and get the best from the people who can make an enterprise thrive is the subject of The Talent Management Pocketbook. The Teambuilding Activities Pocketbook Building teams that are united, motivated and productive is the aim of this collection of practical, easy-to-use activities. The Teamworking Pocketbook The Team working Pocketbook focuses on how to maximize team performance. The Virtual Teams Pocketbook To be competitive businesses are increasingly going further afield for their talent and skills - drawing together teams of people with the best mix of experience and abilities, regardless of their location.http://store.teambuildinginc.com/items/shop-by-topics/supervisory-skills/managing-people-series-package/managing-people-series-package-manpeoplepkg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2977488/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Dec 2008 09:08:00 PST Sales and Marketing Series Package The Key Account Managers Pocketbook The Key Account Managers Pocketbook gives practical advice on how to keep and develop important customers, thereby maximizing ongoing revenue streams, reducing sales costs, improving investment planning and increasing market knowledge. The Marketing Pocketbook The Marketing Pocketbook is authoritative, comprehensive and - with its clear, concise, factual wording - easily accessible. The Negotiators Pocketbook The Negotiators Pocketbook a quickly assimilated, comprehensive guide to the negotiation process, it covers the fundamentals of negotiation, preparation, essential techniques, managing the process and interpersonal behavior. Its the sort of thing you should keep in your car and reread in the car park just before going into a meeting, concluded one magazine reviewer. The Sales Excellence Pocketbook Key techniques to help maximize the effectiveness of your next sales meeting. The Sales Excellence Pocketbook explains how to make the right initial impression, how to discover customer needs, how to present the best possible case and, crucially, how to close successfully. The Salespersons Pocketbook All the techniques for successful selling are here, from planning a sales campaign and prospecting for business through to making the sales pitch and developing customer relationships. The Telesales Pocketbook The Telesales Pocketbook is full of advice and good ideas for everyone who uses the phone to generate sales and there are also useful tips for managers of telesales teams. Thousands of sales people and sales managers have attended the authors lively and humorous sales and management seminars.http://store.teambuildinginc.com/items/shop-by-topics/sales/management-pocketbook-/sales-marketing-series-package-sales-marketingpkg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2977489/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Dec 2008 09:09:00 PST Self-Development Series Package The Energy and Well-Being Pocketbook Physically exhausted? Mentally drained? The Energy and Well-being Pocketbook will get you into shape, show you how to work more healthily and boost your drive and enthusiasm. The Learners Pocketbook The Learners Pocketbook, writes Tony Buzan in his foreword, is a considered and intelligent introduction to this intriguing field, and will start the learner of learning off in the right direction. The Managing Your Appraisal Pocketbook The Managing Your Appraisal Pocketbook is written from the appraisers standpoint. It encourages people to take charge of their own career development by preparing for and properly using appraisals. The Personal Success Pocketbook According to The Personal Success Pocketbook the definition of success is different for each person. But, however you define it there are ways to help you achieve more of what you want from life. The Positive Mental Attitude Pocketbook The ability to be positive is much more than a genetic inheritance (you cant blame your parents for everything!). Trainer, writer and resource developer Douglas Miller specializes in positive mental attitude and firmly believes that we can learn more positive approaches to life and work. The Self-Managed Development Pocketbook The Self-managed Development Pocketbook gives an overview of the increasingly important process of self-managed development (SMD), in which individuals take responsibility for, and control of, their own development. The Stress Pocketbook Learning to manage stress at work benefits both the individual and the organization. The Stress Pocketbook is full of practical advice on ways to manage your own stress, and how to help others. The Succeeding at Interviews Pocketbook The Succeeding at Interviews Pocketbook will boost your confidence in preparing for and attending job selection interviews (internal and external) and assessment centers. It is suitable for anyone seeking a new post, from school leavers upwards. The Thinkers Pocketbook We have over 50,000 thoughts a day. We accept, question, challenge or discard them. Some tumble around in confusion, become exaggerated and irrational, causing anxiety and mental paralysis. http://store.teambuildinginc.com/items/shop-by-publisher/management-pocketbooks/self-development/self-development-series-package-selfdevpkg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2977491/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Dec 2008 09:11:00 PST Training Series Package The Facilitators Pocketbook The facilitraining rainbow wont lead you to a pot of gold but it will enable you to decide on the most suitable approach for your next facilitation session. The I.T. Trainers Pocketbook The I.T. Trainers Pocketbook explains training needs analysis and how adults learn, including the different learning styles, The IT Trainers Pocketbook then looks at the vital practical areas of preparation, including what to do when your equipment wont work or when you have too many delegates. The Icebreakers Pocketbook The Icebreakers Pocketbook contains some 40 original activities that will enable trainers to add impact to their training workshops. The Managing Difficult Participants Pocketbook Replacing The Challengers Pocketbook, this is a collection of 24 portraits of difficult participants encountered on training courses and at meetings. The Openers and Closers Pocketbook Hot on the heels of their success with The Icebreakers Pocketbook, authors Alan Evans and Paul Tizzard have once again harnessed their enthusiasm and creativity to write The Openers and Closers Pocketbook - a collection of themed and non-themed activities to give training workshops effective and memorable beginnings and endings. The Trainer Standards Pocketbook The Trainer Standards Pocketbook is an easy to use checklist, designed for daily use, to help trainers measure their own professionalism. The Trainers Pocketbook This best-seller takes a succinct, practical approach to all aspects of structuring and delivering a training course or seminar. It covers learning theory, learning environment, techniques for opening and closing the session, the right equipment and how to use it, preparation, delivery and group activities. The Training Evaluation Pocketbook How successful is your training? What impact has it made? The Training Evaluation Pocketbook explains - succinctly, visually and with abundant informative examples - how to measure your training results. The Training Needs Analysis Pocketbook The Training Needs Analysis Pocketbook will ensure that your people development solutions are tied to the organizations strategic plans and objectives.http://store.teambuildinginc.com/items/shop-by-publisher/management-pocketbooks/training/training-series-package-trainingseriespkg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2977495/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Dec 2008 09:17:00 PST DiSC Customer Service Action Planner Extend the power of DiSC with Inscapes DiSC action planners. DiSC action planners help people take the insights gained from DiSC and apply them to specific business applications. Use the DiSC Customer Service Action Planner to identify a customers DiSC behavioral style and develop appropriate responses to better meet their needs. Then, use the information to: increase customer satisfaction address customer concerns create a successful service plan gain customer loyalty http://store.teambuildinginc.com/items/shop-by-topics/customer-service/disc~customer-service-action-planner/disc-customer-service-action-planner-10-pack-c-092-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2977529/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Dec 2008 12:18:00 PST Click Here for More Information http://store.teambuildinginc.com/items/support-materials/positude-situation-cards/positude-cards-full-set-of-4-decks-206-copy-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/2998461/categ_id/25229Team Videos > Videos - The ClassicsMon, 12 Jan 2009 12:05:00 PST Whats My Learning Style? Discover how to approach all types of learning in a comfortable way. With Whats My Learning Style?, a 20-item assessment, participants identify a preference for one of 4 styles. Since the instrument presents both positive and negative aspects of each style, individuals are able use this knowledge to create greater success in learning. Learning Outcomes Identify preference for one of 4 learning styles: Direct, Spirited, Considerate, or Systematic Recognize the strengths and weaknesses of each learning style Discover how to approach all types of learning in a way that is comfortable Create a plan for developing less-preferred styles Theory Whats My Learning Style? and the other titles in the HRDQ Style Series are based on the well-known research and personality theories of psychologists Carl Jung, William Moulton Marston, and others. Most research has identified two basic dimensions of style, which we refer to as assertiveness and expressiveness. Assertiveness is the effort a person makes to influence or control the thoughts or actions of others. Expressiveness is the effort that a person makes to control his or her emotions and feelings when relating to others. How It Works Whats My Learning Style? is available in both e-Assessment and paper-based formats. Both versions can be self-administered and self-scored. Individuals are asked to respond to 20 statements. Results reveal a preference for one of 4 personal learning styles. Response time typically takes 10 minutes. Scoring of the paper version takes approximately 10 minutes and scoring of the e-Assessment version is automatic. Both the paper-based and e-Assessment versions include the potential strengths and trouble spots of each style, as well as a quick guide to the styles, which lists descriptions, verbal cues, preferred instruction methods, and key words. Action planning questions then stimulate thinking and provide guidance in developing less-preferred learning styles. The e-Assessment version provides a personalized, full-color report (view sample). Uses for Whats My Learning Style? Whats My Learning Style?is ideal for training anyone to recognize his or her preferences for the way in which they learn. It makes an effective component in training programs for a variety of topics and purposes, including: Learning Style Communication New Hire Orientation http://store.teambuildinginc.com/items/shop-by-topics/continuous-improvement/whats-my-learning-style-/what-s-my-learning-style-starter-kit-5002e4sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3010132/categ_id/25229Team Videos > Videos - The ClassicsWed, 7 Jan 2009 06:42:00 PST Whats My Learning Style? Discover how to approach all types of learning in a comfortable way. With Whats My Learning Style?, a 20-item assessment, participants identify a preference for one of 4 styles. Since the instrument presents both positive and negative aspects of each style, individuals are able use this knowledge to create greater success in learning. Learning Outcomes Identify preference for one of 4 learning styles: Direct, Spirited, Considerate, or Systematic Recognize the strengths and weaknesses of each learning style Discover how to approach all types of learning in a way that is comfortable Create a plan for developing less-preferred styles Theory Whats My Learning Style? and the other titles in the HRDQ Style Series are based on the well-known research and personality theories of psychologists Carl Jung, William Moulton Marston, and others. Most research has identified two basic dimensions of style, which we refer to as assertiveness and expressiveness. Assertiveness is the effort a person makes to influence or control the thoughts or actions of others. Expressiveness is the effort that a person makes to control his or her emotions and feelings when relating to others. How It Works Whats My Learning Style? is available in both e-Assessment and paper-based formats. Both versions can be self-administered and self-scored. Individuals are asked to respond to 20 statements. Results reveal a preference for one of 4 personal learning styles. Response time typically takes 10 minutes. Scoring of the paper version takes approximately 10 minutes and scoring of the e-Assessment version is automatic. Both the paper-based and e-Assessment versions include the potential strengths and trouble spots of each style, as well as a quick guide to the styles, which lists descriptions, verbal cues, preferred instruction methods, and key words. Action planning questions then stimulate thinking and provide guidance in developing less-preferred learning styles. The e-Assessment version provides a personalized, full-color report (view sample). Uses for Whats My Learning Style? Whats My Learning Style?is ideal for training anyone to recognize his or her preferences for the way in which they learn. It makes an effective component in training programs for a variety of topics and purposes, including: Learning Style Communication New Hire Orientation http://store.teambuildinginc.com/items/shop-by-topics/continuous-improvement/whats-my-learning-style-/what-s-my-learning-style-participant-guide-5-pack-5002e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3010134/categ_id/25229Team Videos > Videos - The ClassicsWed, 7 Jan 2009 06:44:00 PST Adventures in Attitudes An Empowerment Strategy for Todays Workplace Adventures in Attitudes is designed to help people understand that they can choose how to perceive and respond to events around them, and that its in their control to change a negative outlook to a positive one. By establishing personal responsibility and accountability in the midst of change, individuals learn that passive resistance can be transformed into high-energy performance. Using small-group interactions, shared personal experiences, individual and group exercises, and facilitator-led discussions, Adventures in Attitudes provides a remarkable process for self-discovery. Empower Employees to Choose Their Own Attitudes In a national training survey, companies chose what ranked higher: employee aptitude, including hard skills and technical competencies, or employee attitude, including motivation, commitment, and communication. Nearly 60 percent of respondents ranked attitude as the number one priority. Coping with the continuous changes of todays downsized, team-oriented workplace has left many people confused and fearful. As attitudes deteriorate, so do levels of commitment and performance. Discover How Positive Attitudes Create Positive Action Adventures in Attitudes provides organizations with a time-tested, life-changing human relations program that will: gain committed employees, not compliant ones foster communication and teamwork, not control inspire leadership and innovation, not dependency increase positive energy, not stress encourage change, not resistance to it create a climate of empowerment, not power Give Employees Personal Satisfaction and Professional Success Adventures in Attitudes provides individuals with the knowledge and skills to: increase self-awareness and affirm strengths transform negative attitudes develop effective listening and communication skills overcome self-imposed limitations improve relationships achieve new levels of performance learn effective approaches to problem solving http://store.teambuildinginc.com/items/shop-by-publisher/inscape-publishing/adventures-in-attitudes/adventures-in-attitudes-facilitator-kit-b-171-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3043970/categ_id/25229Team Videos > Videos - The ClassicsMon, 2 Feb 2009 07:40:00 PST Adventures in Attitudes An Empowerment Strategy for Todays Workplace Adventures in Attitudes is designed to help people understand that they can choose how to perceive and respond to events around them, and that its in their control to change a negative outlook to a positive one. By establishing personal responsibility and accountability in the midst of change, individuals learn that passive resistance can be transformed into high-energy performance. Using small-group interactions, shared personal experiences, individual and group exercises, and facilitator-led discussions, Adventures in Attitudes provides a remarkable process for self-discovery. Empower Employees to Choose Their Own Attitudes In a national training survey, companies chose what ranked higher: employee aptitude, including hard skills and technical competencies, or employee attitude, including motivation, commitment, and communication. Nearly 60 percent of respondents ranked attitude as the number one priority. Coping with the continuous changes of todays downsized, team-oriented workplace has left many people confused and fearful. As attitudes deteriorate, so do levels of commitment and performance. Discover How Positive Attitudes Create Positive Action Adventures in Attitudes provides organizations with a time-tested, life-changing human relations program that will: gain committed employees, not compliant ones foster communication and teamwork, not control inspire leadership and innovation, not dependency increase positive energy, not stress encourage change, not resistance to it create a climate of empowerment, not power Give Employees Personal Satisfaction and Professional Success Adventures in Attitudes provides individuals with the knowledge and skills to: increase self-awareness and affirm strengths transform negative attitudes develop effective listening and communication skills overcome self-imposed limitations improve relationships achieve new levels of performance learn effective approaches to problem solving http://store.teambuildinginc.com/items/shop-by-publisher/inscape-publishing/adventures-in-attitudes/adventures-in-attitudes-participant-guide-u-172-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3043975/categ_id/25229Team Videos > Videos - The ClassicsMon, 2 Feb 2009 07:52:00 PST One of the most exciting things to come from Inscape in recent years is not a product, but a product platform. EPIC (Electronic Profile Information Center) provides a simple way to deliver profiles via the internet. Heres how it works: As an EPIC account holder, you have access to all of Inscapes online profiles through EPIC. From your PC, you can administer access codes that allow people to complete the assessments online. Once a respondent finishes answering the questions, the resulting report goes to the respondent or to you-you decide! Credits Credits is the term used to describe the currency used in the EPIC system. Credits are needed to issue access codes for individual reports and generate group/facilitator reports. Gain Administrative Control Deliver reports where and when you want Manage just-in-time inventory Address the needs of multi-location businesses Run reports on customer purchases and response information Provide larger clients with sub-accounts, giving them administrative control Power Your Brand Feature your logo and contact information on-screen and in print Associate your brand with high-tech delivery Cross-sell other profiles available on EPIC Improve Your Bottom Line Build ongoing relationships with large customers Regenerate reports as team members change Up sell your clients to higher margin products Reduce costs by eliminating shipping and handling charges Increased Productivity Improved accuracy and ease of scoring Added training time Supports blended learning initiatives Enhanced Report Options Get unique reports and features not available in paper profiles Build group reports from stored data Easily regenerate group reports as staff changes Sub-account Availability Administrative control in your hands Online help available 24 hours a day, seven days a week Products Available on EPIC DiSC Classic 1.0 - sample report (.pdf 487kb) DiSC Classic 2.0 Plus - sample report (.pdf 636kb) DiSC Facilitators Report - sample report (.pdf 349kb) DiSC Group Culture Report - sample report (.pdf 313kb) Discovering Diversity Profile - sample report (.pdf 270kb) Personal Listening Profile - sample report (.pdf 216kb) Team Dimensions Profile - sample report (.pdf 149kb) Time Mastery Profile - sample report (.pdf 330kb) Work Expectations Profile - sample report (.pdf 266kb) http://store.teambuildinginc.com/items/shop-by-topics/personal-style/epic~online-profile-platform-/epic-credits-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3045135/categ_id/25229Team Videos > Videos - The ClassicsWed, 4 Feb 2009 12:51:00 PST TEAMWORK... The ultimate competitive advantage. Based on Patrick Lencionis New York Times best-seller, The FIVE DYSFUNCTIONS of a TEAM addresses the five obstacles that prevent even the best teams from succeeding. This tool offers a powerful model and actionable steps that can be used to overcome common hurdles and build a cohesive, effective team. The FIVE DYSFUNCTIONS of a TEAM includes a comprehensive Facilitators Guide, team assessment, participant workbook, poster and more! The Five Dysfunctions of a Team: Absence of Trust Fear of Conflict Lack of Commitment Avoidance of Accountability Inattention to Results The Facilitator Guide provides everything you need to deliver a high-impact workshop for intact teams, including an introduction to the model, instructions for administering and debriefing the 38-item team assessment, and a script for presentation delivery. Learning Outcomes Discover teamwork is a strategic choice. Its a purposeful decision that organizations make. Understand that functional teams make higher-quality decisions and accomplish more in less time. Learn the Five Dysfunctions of a Team model. Overcome common problems that stop your team from performing. http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/the-five-dysfunctions-of-a-team/five-dysfunctions-of-a-team-0257e1sk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3070615/categ_id/25229Team Videos > Videos - The ClassicsFri, 20 Feb 2009 11:39:00 PST This book clearly explains how top achievers consistently out market, out sell and out manage all the rest of us! I highly recommend this book for seasoned business veterans and rookies alike. Every manger and salesperson should be required to read this one! --Tom Hayden, Sr. VP of Marketing, Liberty/GoGo Travel This new book written by David Wright is published by Insight Publishing. Along with many experts on success, Chris Waugh was interviewed about flying by the seat of your pants for a chapter in this book. Other chapters include insights and observations from Ken Blanchard (of The One Minute Manager and Who Moved My Cheese? fame,) Jack Canfield (originator of the Chicken Soup for the Soul series,) Stephen Covey (author of The 7 Habits of Highly Successful People,) Merrick Rosenberg (Team Builders Plus and TeambuildingInc.com) and many more.http://store.teambuildinginc.com/items/specials/speaking-of-success-tbpbooks08-copy-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3084436/categ_id/25229Team Videos > Videos - The ClassicsTue, 3 Mar 2009 13:19:00 PST Delegating When I delegate projects to my team, I dont always get the results I want. Isnt it easier to just do it myself? Sometimes it does seem easier to do it yourself. Delegating responsibilities and projects can take time and without clear communication, can lead to misunderstandings and negative results. But delegating does more than just balance the workload - it can help strengthen the bonds of your team. Delegating demonstrates trust and encourages development. It can make a team member feel that his or her job is important and essential to the success of the business unit. However, in order to achieve this result, delegating must be done effectively. Successful delegation requires skill. Delegating provides the tools necessary to develop messages that communicate the what and the why of every delegated task. Focusing on ensuring that the individual understands what is required helps facilitate a successful result - the work is done correctly, and the individual gains the benefits of a new experience and increased confidence and responsibility. Program Description Delegating helps managers master the skills needed to effectively assign work to others. By clearly communicating expectations and encouraging participation and involvement, managers can use delegating to develop team members skills and abilities. Throughout the workshop, managers will review video presentations and case studies, participate in- group discussions, practice new skills, and receive immediate feedback. Managers leave with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: Why delegating is important How to become an effective delegator How to determine what to - and what not to-delegate Benefits of delegation http://store.teambuildinginc.com/items/shop-by-type/e-learning/vital-learning-online/delegating/delegating-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3109472/categ_id/25229Team Videos > Videos - The ClassicsThu, 12 Mar 2009 11:45:00 PST Effective Discipline I used to be a member of this team. Now Im the manager. Do I really have to discipline the non-performers? Discussing work performance, especially when that performance does not meet expectations, can be difficult. No one likes to get negative feedback - and giving it can be just as unappealing. But disciplining team members, and eliminating performance problems, is a critical management skill. Like most management skills, its a skill that must be developed to be effective. For over 20 years weve helped thousands of organizations equip managers with the tools they need to succeed. Our experience has proven that a managers skills, like the ability to effectively discipline team members, can have a direct impact on business results. We know that individual performance is directly linked to the skill level of first line management. Managers who meet a team members basic needs - understanding work expectations, getting recognition and feedback - develop more successful business units, and ultimately have a positive impact on the success of the entire organization. Effective Discipline provides the tools necessary to dramatically reduce problem behaviors. By involving team members in performance discussions and gaining their commitment to behavioral change, managers can turn a potentially negative interaction into a positive developmental step. Program Description Effective Discipline helps managers learn effective techniques for addressing problem behavior. Using communication skills, the manager works to preserve the individuals self-respect and encourage the best kind of discipline - self-discipline. Throughout the workshop, managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave the workshop with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: Discipline Focusing on Behavior Self-Discipline Using Positive Discipline To Encourage Self-Discipline Documenting the Discipline Impact Managers and team leaders will be able to: Use the techniques of effective discipline to eliminate problem behavior. Communicate concerns in terms of behavior rather than perception or opinion. Minimize defensiveness and focus on solutions. Reduce conflict avoidance behaviors that undermine team morale, impact perceived fairness and impede overall productivity. Review performance to make sure the problem is resolved. Recognize the importance of team member participation in defining the problems and solutions. Course Materials Facilitator Guide · Complete instructions on how to conduct the workshop. · Explanatory text for the trainer, sample trainer narrative, transcripts of video segments and facilitation notes. · Facilitator Resource CD-ROM containing PowerPoint presentation, additional resources, and reproducible pages from the facilitator guide as well as entire participant workbook. Participant Workbook · Exercises, forms, skill practice aids, and a video synopsis. · Job Aids section with tools and resources for applying the skills learned in the workshop. · Memory Jogger Card providing a handy reminder of the workshops skill points. Video · Introduction followed by a scenario displaying positive use of the skills discussed in the program. · Video segments focusing on modeling positive behaviors for skill practices. · Scenarios in both office and industrial settings. http://store.teambuildinginc.com/items/shop-by-type/e-learning/vital-learning-online/effective-discipline/effective-discipline-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3109475/categ_id/25229Team Videos > Videos - The ClassicsThu, 12 Mar 2009 11:51:00 PST Managing Complaints How do you deal with team member complaints? Do you ignore them? Avoid them? Overreact to them? Or do you treat them as a way to solidify the team and improve team member self-esteem? Your own perception is not as important as the team members view of the problem. What may seem trivial to you could be very serious to the team member. So, all complaints must be treated with fairness and dignity. Some complaints may appear to be minor - just irritations that might go away with time - but they will probably build up into larger problems. A small sore can fester and become a major wound. Also, a complaint is often a sign of a team member who is unmotivated and, therefore, unproductive. Other complaints are serious to begin with, threatening the work environment. These can go from being an open wound to a fatality in terms of productivity and teamwork. Its important to see complaints as chances to enhance your relationship with team members. The simple act of listening to and really hearing the complaint goes a long way toward making the team member feel important. However, listening is not enough. In fact, if you listen and do nothing, the situation will get even worse. Instead, you need to deal with the issues and solve the problem, if possible. Program Description As the leaders on the front line, managers and team leaders are often the first to hear team member complaints. And though sometimes they may seem unimportant, each complaint should be addressed and resolved. This module shows how to resolve simple complaints and identify the hidden agendas that so often underlie the chronic grievances. Managing Complaints is an interactive, 4-hour group workshop designed for 6 to 18 participants. http://store.teambuildinginc.com/items/shop-by-type/e-learning/vital-learning-online/managing-complaints/managing-complaints-mc-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3109477/categ_id/25229Team Videos > Videos - The ClassicsThu, 12 Mar 2009 12:05:00 PST Resolving Conflicts Ive got great people on this team. They just dont always get along. Sometimes I feel more like a referee than a manager. Diverse work teams can mean enhanced creativity with exceptional outcomes. It can also mean conflict as individuals bring different personalities and work styles to the table. Managing those differences quickly and effectively can mean the difference between a bump-in-the-road and lost productivity - a loss that can impact the entire organization. Resolving Conflicts provides the tools needed to recognize conflict and deal with it quickly and effectively. By understanding the signs of conflict and by getting to the root cause, managers can eliminate the issue and minimize the impact. Facing these conflicts head-on allows the manager to preserve the integrity of the team and to demonstrate a commitment to individual performance and growth. Program Description Resolving Conflicts helps managers develop skills to identify the source of team member conflicts. Using effective communication and management techniques, managers can help individuals understand another point of view and move beyond the conflict. Throughout the workshop managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementations tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: Sources of team member conflict Effective ways to resolving conflict Mismanaged agreement appearing to be conflict Positive and negative aspects of conflict http://store.teambuildinginc.com/items/shop-by-type/e-learning/vital-learning-online/resolving-conflicts/resolving-conflicts-rc-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3109478/categ_id/25229Team Videos > Videos - The ClassicsThu, 12 Mar 2009 12:07:00 PST Communicating Up In terms of technology, the communication process has never been easier or better. The world is linked electronically for instant access. Yet communications - direct communications between people - are still a major problem facing team leaders and probably always will be. Communicating Up focuses on the upward communication important to productivity and performance. Although important, this area is not one many people work to refine. Fortunately, you already have the skills to do so; they are the same ones used to communicate with team members. Its simply a matter of applying them to your manager. To communicate effectively with your manager, you have to understand the managers style and environment. Some prefer brief overviews, while others demand detail. Since you cannot change your manager, you have to adapt your own style to fit his or hers. Regardless of your managers style, you need to follow certain guidelines to communicate well. One key is to alert the manager of any problems or opportunities as soon as possible. Another is to take full responsibility to make sure that communication takes place. In addition, you must remember todays work environment. Chances are your manager is busier than ever before and more in need of good advice and information. Its your job to help your manager make good decisions through your good communication skills. Communication is still not enough. In fact, if you listen and do nothing, the situation may get even worse. Instead, you need to deal with the issue and solve the problem, if possible. Program Description Most managers and team leaders realize the importance of upward communication, but few accept the responsibility for the quality and effectiveness of communicating with their own managers. Managers and team leaders will learn how to frame communication so that a desired result is achieved. Communicating Up is an interactive, 4-hour group workshop designed for 6-18 participants. http://store.teambuildinginc.com/items/shop-by-type/e-learning/vital-learning-online/communicating-up/communicating-up-cu-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3109479/categ_id/25229Team Videos > Videos - The ClassicsThu, 12 Mar 2009 12:09:00 PST Developing Performance Goals Developing Performance Goals is a planning process because all good team leaders work to a plan, and they make sure those who work with them have a solid understanding of that plan. The basis of any good plan is a set of definite goals. These must be specific, measurable, attainable, results-oriented, and time-framed. That spells SMART. Smart goals help people shape smart plans. Just as important as setting goals and developing a plan is carrying out the plan. And this is where many people fail, because they are not really committed to the plan. An important part of a team leaders role is to encourage team members to develop effective performance goals and to commit to those goals on a daily basis. The key to developing an effective team is participation; when people participate in setting goals and developing a plan, they buy into that plan. The plan becomes their own. Program Description Unless managers and team leaders are successful in spelling out the organizations specific goals, their team members are not going to know how to meet those objectives. This module shows trainees how to establish specific, measurable, attainable, results-oriented, and time-framed performance goals. It then illustrates the steps that gain team member agreement and commitment to those performance goals. Developing Performance Goals is an interactive, 4-hour group workshop designed for 6 to 18 participants. http://store.teambuildinginc.com/items/shop-by-type/e-learning/vital-learning-online/developing-performance-goals/developing-performance-goals-dpg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3109481/categ_id/25229Team Videos > Videos - The ClassicsThu, 12 Mar 2009 12:12:00 PST Improving Work Habits I have a smart, young team, and some of them are new to the work environment. How do I cover some of the organizations rules and regulations without quoting the entire HR Policy Manual? While not an issue for some people, poor work habits are a major cause of disciplinary action. Left unaddressed, poor work habits can lead to team members assuming that the behavior is acceptable and become a critical management issue. Discussing such concerns as absenteeism, language issues, and dress and grooming habits can be a difficult but necessary part of leading a team. And just like others aspects of team leadership, correcting work habits that need improvement requires careful attention and skill. Improving Work Habits provides the tools necessary to recognize and to address poor work habits - even a team member who may be successful in his or her job. By focusing on the negative behavior and gaining the individuals acceptance and commitment to change, the manager effectively addresses the issue before it develops into a disciplinary problem for everyone on the team. Program Description Improving Work Habits helps managers learn to clearly and specifically communicate the nature of the problem. It provides a process for working with the individual to develop a plan for addressing the issue while maintaining self-esteem. Throughout the workshop managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave the workshop with implementation tools, troubleshooting guides, and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: Distinguishing Between Job Performance and Work Habits Recognizing Work Habit Problems Addressing Work Habit Problems http://store.teambuildinginc.com/items/shop-by-type/e-learning/vital-learning-online/improving-work-habits/improving-work-habits-iwh-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3109484/categ_id/25229Team Videos > Videos - The ClassicsThu, 12 Mar 2009 12:17:00 PST Providing Performance Feedback Performance assessment is an important part of your efforts as a team leader. Regardless of a persons confidence or self-esteem, everyone needs feedback. If you dont provide feedback, your team members will either get it from someone who does not understand the overall picture, or they will do self-assessments, and those are never very accurate. Feedback is the way we make sure we are on track and doing the right thing. When we drive a car, we glance at the speedometer to make sure of our speed. We check signs to confirm our route. Without that feedback, we can get off track or get a ticket. Feedback takes a little time, but it is worth the effort, because it prevents small problems from getting bigger. As a team leader, you need to adjust your performance assessment to the persons style. This might mean giving more reinforcement to one team member than to another. But every team member wants, and needs, to know what he/she is doing well and what he/she could mprove. A performance assessment is meant to help the team member and your organization. It is not a gripe session. Rather, it is an opportunity to reinforce the good things an individual has done and a time to dentify any problem areas. Positive assessment s a great motivator. An assessment is not a disciplinary session. It is an opportunity to build a team members self-esteem by acknowledging what that ndividual s doing well. It is also a chance to eliminate any performance errors at an early stage. To be effective, performance assessment must be objective and fair. You are trying to discover why a problem exists, not pass judgments upon another person. You want to recognize good performance and correct poor performance. Program Description This module shows the way evaluation is done by the experts. First, relevant performance standards are established. Then the team members own performance evaluation is solicited. This accomplished, the stage is set for a summary evaluation that will be clear and credible to the team member. http://store.teambuildinginc.com/items/shop-by-type/e-learning/vital-learning-online/providing-performance-feedback/providing-perfomance-feedback-ppf-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3109486/categ_id/25229Team Videos > Videos - The ClassicsThu, 12 Mar 2009 12:21:00 PST Supporting Change Reorganization, new business strategies, new management. How can my department stay focused on the customer with all this change? Change has become an ever-present and important part of business today. Organizations that fail to change find it increasingly difficult to compete and survive in todays marketplace. But how do you keep employees focused on performance with all the distractions caused by change initiatives? How do managers deal with the emotions, fear and anxiety that come with change? Supporting Change provides the tools managers need to understand and interpret change - in order to more successfully manage their team through it. By working to support change while addressing the teams comfort level with that change, the manager can more effectively facilitate acceptance of a new way of doing things. Program Description Supporting Change helps managers learn to understand and to interpret change. By understanding it, managers can more clearly communicate change to their team. This clear communication helps to reduce misunderstanding and anxiety. It also helps the change initiative gain acceptance more quickly - minimizing lost productivity and decreased performance. Throughout the workshop, managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: Understanding the Three Phases of Change Strategies for Supporting Change Dealing with Rumors of Change Reactions to Organizational Changes Communicating Change http://store.teambuildinginc.com/items/shop-by-type/e-learning/vital-learning-online/supporting-change/supporting-change-sc-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3109488/categ_id/25229Team Videos > Videos - The ClassicsThu, 12 Mar 2009 12:25:00 PST Why do we still end up with hires that dont perform or fit in? There must be a better way. Successful hiring doesnt start with a job posting and end when a candidate has been selected. Successful hiring is a structured process that begins with a clear, well defined and justified definition of what capabilities a good candidate must have to be successful and it ends with ensuring the selected individual accepts the offer and joins the organization in a totally positive way. Hiring Winning Talent (HWT) provides the processes and tools required to master the art and science of identifying and winning great new employees - those that will perform in the top 20%. Program Description Hiring Winning Talent (HWT) enables managers to implement a structured process that can really streamline and empower successful hiring. The program also focuses on the key skills required to interview candidates and ways to build team cohesion by involving team members in the hiring initiative. The 1-day workshop is designed for 6-18 participants. The workshop includes: - Defining What Youre Looking For - the position description, job competencies, and questioning strategies - Planning the Interview -hiring strategy, sourcing, resume screening, the interview team, great reasons to work here - Conducting the Interview - an appropriate climate, conducting the interview, responding to challenging interviewee questions - Making the Selection - decision-making guidelines, evaluating candidates, communicating with candidates Organizational Impact Managers and team leaders will be able to: Establish an efficient process that reduces the time it takes to interview and select a qualified candidate Maximize new hires productivity by ensuring that candidates are a good fit for the job. Ensure team cohesion and support for new hires by involving team members in the process. Increase the retention of all new hires and reduce turnover during their first year on the job.http://store.teambuildinginc.com/items/shop-by-type/e-learning/vital-learning-online/hiring-winning-talent/hiring-winning-talent-hwt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3110021/categ_id/25229Team Videos > Videos - The ClassicsFri, 13 Mar 2009 09:15:00 PST Why cant I seem to motivate my team members? The answer is complex and simple at the same time, and the solution is unique for each team member. Can one directly motivate another individual, or do we motivate ourselves? Can a leader influence the surroundings to create a motivating atmosphere? Is what motivates one person the same as what motivates another? Motivating Team Members (MTM) opens each leaders thinking about the answers to those, and other questions. It explores what motivation truly is and how it works. MTM explores how motivation is different for each individual. It helps leaders understand what they can do to create an improved work environment that will motivate members of their team. Program Description Motivating Team Members helps managers learn the four stages to influence a team member to perform a task, while creating a work environment that will motivate higher performance. Throughout the workshop managers and team leaders will participate in reading, discussion, assessments, diagnostics, small group exercises and rehearsal modeling with real life situations, and facilitator coaching. Managers leave the workshop with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: A Powerful Self-Assessment of Your Motivational Practices An Insightful Evaluation and Diagnostic of Your Self Assessment Practical Background on Theories of Motivation A Clear Plan of Action for Creating A Work Environment to Motivate Performance Skill Practice to Build Confidence and Competence http://store.teambuildinginc.com/items/shop-by-type/e-learning/vital-learning-online/motivating-team-members/motivating-team-members-mtm-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3110024/categ_id/25229Team Videos > Videos - The ClassicsFri, 13 Mar 2009 09:24:00 PST Many people view a problem as a deviation from an expected outcome - results are wrong, procedures were faulty, or some other aspect of the project is not successful. In the workplace, solving problems is not only addressing issues and problems as they arise but also involves looking at the way things are currently being done to find better ways of doing them. The major problem encountered in solving problems occurs when the root cause is not properly defined or identified. In the rush to finish a project, people often jump to conclusions and take action on the first solution that appears when most times there are multiple solutions. Determining the best solution requires a problem solving process. Solving Workplace Problems provides an effective approach and the tools necessary for improving current processes that organizations use to solve organizational problems. Through structured activities, participants learn how to identify the problem, identify the cause, select the best solution, implement the solution, and determine what feedback and follow-up will be required. Program Description Solving Workplace Problems teaches managers a five-step process that combines a variety of methods to provide an effective approach to solving simple to complex organizational problems. Each step of the process is explained in detail. Participants have the opportunity to be involved in group discussions, apply the process learned using a case study, and finally apply the solution to their own problem. Managers leave the workshop with implementation tools, forms, and additional resources to help them apply the skills learned back on the job. After completing this course, participants will be able to - Follow an orderly, step-by-step problem-solving process. - Write a problem statement that clearly defines the workplace problem. - Assess the context of the problem. - Analyze and identify the root cause(s) of the problem. - Involve team members in evaluation of root cause(s) and a possible solution. - Create plans to implement the solution. - Get agreement and support for implementation. Impact Managers and team leaders will be able to: Identify the problem; write problem statements, identify the magnitude, and decide to act. Identify the cause; identify symptoms and list possible causes. Select the best solution; generate alternatives and weigh the alternatives against the criteria. Implement the solution; evaluate resources, assign tasks, and set completion dates. Follow-up and feedback; identify feedback and criteria to measure progress as well as the follow-up needed. http://store.teambuildinginc.com/items/shop-by-type/e-learning/vital-learning-online/solving-workplace-problems/solving-workplace-problems-swp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3110026/categ_id/25229Team Videos > Videos - The ClassicsFri, 13 Mar 2009 09:26:00 PST Remaining Competitive In todays aggressive business environment remaining competitive is top of mind for most executives. To remain competitive, you have to hire truly talented people and then you have to keep them. Turnover is not only costly in terms of replacement expense; it impacts productivity, and its demoralizing to other team members when they see good people leaving the organization. The Cost of Attrition Most team leaders are unaware of the total disruptive and financial nature of the loss of a valued team member. Hidden costs and impacts are often overlooked. For example, a team member doesnt normally just up and leave an organization. A team member actually considers leaving three to six months before resigning, and productivity declines because the individual is no longer a committed team member. This impacts other team members and team morale. Also, most team leaders need to realize the significant leverage that they have to combat turnover. Retaining Winning Talent helps team leaders accept that, in the majority of situations, team members quit their team leader, not their organization. Then Retaining Winning Talent helps that leader take productive steps to retain team members. Program Description Retaining Winning Talent is an 8-hour workshop that focuses on one of the most important assets of any organization - its team leaders and their impact on retaining key team members. The program provides skills, tools, and a research-based approach that helps team leaders rate the attrition risk of each team member, surface individual team members retention needs, increase the level of commitment from each team member, and, most importantly, develop and implement a Retention Action Plan designed to increase retention for the entire team. Impact Managers and team leaders will be able to: Describe the scope, severity, and cost of attrition. Determine the risk of attrition for each team member. Identify which retention factors motivate each team member. Increase each team members engagement and commitment. Apply the STARS research to build and Implement an effective Retention Action Plan for their entire team. http://store.teambuildinginc.com/items/shop-by-type/e-learning/vital-learning-online/retaining-winning-talent/retaining-winning-talent-rwt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3110027/categ_id/25229Team Videos > Videos - The ClassicsFri, 13 Mar 2009 09:29:00 PST The KEY to Changing Behavior and Improving Performance (For Leaders) Despite slogans that tell employees that they are responsible for their own growth and development, the reality is clear - without motivation, support, and coaching from managers, employees have a difficult time developing their talents on their own. Research shows that the support and effective involvement of managers is the single most important factor in determining whether what an employee learns in a classroom transfers into behavior change on-the-job. Managers who are effectively involved in the growth and development of their employees make behavior change happen. It takes managers who Continuously support and coach the development of their employees, Positively impact learners before, during and after each element in a learning process, Effectively handle coaching moments so that employees teach themselves. Experience suggests, however, that many organizations do not require or equip managers to coach and develop their employees. Thus a lot of time, money, and resources invested in training and developing employees too often results in little to no behavioral change or performance improvement. Thats why we created Developing and Coaching Others. Course Description Developing and Coaching Others is about how managers can effectively and successfully develop and coach their team members to become better and more consistent performers. The program will help your managers learn the specifics of how they can effectively impact the learning process and coaching moments of their teams to make the difference. What makes Developing and Coaching Others Different? Developing and Coaching Others was developed to meet two objectives. 1. To provide managers with skills and strategies to guide their people through a learning process, with specific tactics to help them before, during, and after training to ensure that behavior change is achieved. 2. To provide managers with a coaching moments model to help their teams gain understanding and insight about their actions in a way that supports self-awareness with opportunities to learn and improve. Impact With Developing and Coaching Others your leaders will be able to: Increase the skill and capability of every member of their team. Effectively handle coaching moments so that individuals make learning decisions themselves. Maximize the on-the-job behavior change that results from a training and development intervention. Develop a work environment of growth and development. Course Materials Facilitator Guide Complete instructions on how to conduct the workshop Explanatory text for the trainer, a sample trainer narrative, transcripts of video segments and facilitation notes Facilitator Resource CD-Rom containing a PowerPoint presentation, additional resources, interactive forms, and reproducible pages from the facilitator guide Participant Workbook Exercises, forms, and skill practice aids. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. Video Video scenario displaying traditional and positive uses of the skills discussed in the program. http://store.teambuildinginc.com/items/shop-by-type/e-learning/vital-learning-online/developing-and-coaching-others-leadership-version/developing-and-coaching-others-leadership-version-dco-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3110028/categ_id/25229Team Videos > Videos - The ClassicsFri, 13 Mar 2009 09:31:00 PST The KEY to Changing Behavior and Improving Performance (For Senior Managers) Despite slogans that tell employees that they are responsible for their own growth and development, the reality is clear - without motivation, support, and coaching from managers, employees have a difficult time developing their talents on their own. Research shows that the support and effective involvement of managers is the single most important factor in determining whether what an employee learns in a classroom transfers into behavior change on-the-job. Managers who are effectively involved in the growth and development of their employees make behavior change happen. It takes managers who Continuously support and coach the development of their employees, Positively impact learners before, during and after each element in a learning process, Effectively handle coaching moments so that employees teach themselves. Experience suggests, however, that many organizations do not require or equip managers to coach and develop their employees. Thus a lot of time, money, and resources invested in training and developing employees too often results in little to no behavioral change or performance improvement. Thats why we created Developing and Coaching Others. Course Description Developing and Coaching Others is about how managers can effectively and successfully develop and coach their team leaders to become better and more consistent performers. The program will help your managers learn the specifics of how they can effectively impact the learning process and coaching moments of their teams to make the difference. What makes Developing and Coaching Others Different? Developing and Coaching Others was developed to meet two objectives. 1. To provide managers with skills and strategies to guide their people through a learning process, with specific tactics to help them before, during, and after training to ensure that behavior change is achieved. 2. To provide managers with a coaching moments model to help their teams gain understanding and insight about their actions in a way that supports self-awareness with opportunities to learn and improve. Impact With Developing and Coaching Others your leaders will be able to Increase the skill and capability of every member of their team. Effectively handle coaching moments so that team leaders make learning decisions themselves. Maximize the on-the-job behavior change that results from a training and development intervention. Develop a work environment of growth and development. Course Materials Facilitator Guide Complete instructions on how to conduct the workshop Explanatory text for the trainer, a sample trainer narrative, transcripts of video segments and facilitation notes Facilitator Resource CD-Rom containing a PowerPoint presentation, additional resources, interactive forms, and reproducible pages from the facilitator guide Participant Workbook Exercises, forms, and skill practice aids. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. Video Video scenario displaying traditional and positive uses of the skills discussed in the program. http://store.teambuildinginc.com/items/shop-by-type/e-learning/vital-learning-online/developing-and-coaching-others-management-version/developing-and-coaching-others-management-version-dco-mgm-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3110029/categ_id/25229Team Videos > Videos - The ClassicsFri, 13 Mar 2009 09:33:00 PST Change is a certainty in todays environment. The key to surviving and thriving is to take a proactive approach to change.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/change-management/how-to-handle-change-and-upheaval/how-to-handle-change-and-upheaval-hhcu-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134793/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 06:54:00 PST Change management is the art and science of guiding an organization and its people through the predictable transitions from current reality to a preferred future position.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/leadership~management/leading-through-change/leading-through-change-ltc-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134796/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 06:59:00 PST Employees who are new to leadership positions often feel inundated with the new demands placed on them and the number of people they need to communication with.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/leadership~management/communication-skills-for-emerging-leaders/communication-skills-for-emerging-leaders-csel-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134797/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 07:02:00 PST A difficult conversation doesnt need to become an ugly confrontation. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/conflict~stress-management/dealing-with-difficult-conversations/dealing-with-difficult-conversations-dwdc-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134798/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 07:04:00 PST Would you like to give feedback that sticks? Do you ever hesitate to give feedback because youre not sure what to say?http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/communication/giving-and-receiving-feedback/giving-and-receiving-feedback-garf-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134799/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 07:06:00 PST Good commmunication skills are essential for every employee at every level. The ability to convey ideas, give and receive feedback, resolve differences and persuade others is as important as technical competence in a job.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/communication/the-art-and-science-of-communication/the-art-and-science-of-communication-aasoc-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134802/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 07:10:00 PST Lay the foundation for more effective communication in this highly interactive workshop. Develop creative ways to establish rapport and build relationships through a deeper awareness of the power of nonverbal communication.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/communication/the-art-of-influencing-others/the-art-of-influencing-others-aoio-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134803/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 07:11:00 PST In todays fast-paced world, employees have to be able to get their point across quickly or they wont be effective. To succeed in this type of environment, technical professionals need effective communication skills to accompany their technical prowess.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/communication/communication-skills-for-technical-professionals/communication-skills-for-technical-professionals-cstp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134804/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 07:12:00 PST Many people find themselves asked to lead training because they are experts on the training topic. But knowing something and teaching others are two very different things.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/communication/fundamentals-of-effective-facilitation/fundamentals-of-effective-facilitation-fef-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134805/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 07:14:00 PST Communication is a complex set of behaviors and interactions that involves both giving and receiving a plethora of information.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/leadership~management/supervisor-communication-skills/supervisor-communication-skills-scsk-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134806/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 07:15:00 PST It is not unusual to hear people in companies say, We have a communication problem here. This two day program will provide methods and information to analyze and improve your own communication and help you help others.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/communication/the-art-of-effective-communication/the-art-of-effective-communication-aofc-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134807/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 07:18:00 PST This is an accelerated learning program in which learners will complete a series of activities through which they will learn communication skills, as well as uncover a murder mystery.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/communication/the-communication-mystery~solved/the-communication-mystery-solved-cms-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134808/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 07:20:00 PST In todays competitive environment, customer service is often the key that sets a successful company apart from others.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/customer-service/customer-service-over-the-phone/customer-service-over-the-phone-csotp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134816/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 08:15:00 PST Advancing Your Career Inside If you are interested in advancing your career within your company but are not clear about which direction to take, then the following exercises will help you achieve a much higher degree of clarity regarding your true interests, the primary benefits you bring to your organization, and the action steps you can take to achieve your goals. All in a Downloadable format. While every page in this program is important, a brief synopsis is as follows: Step 1: Clearly identify and understand the skills that make you valuable to your employer Step 2: Create SAGE stories that illustrate these skills in concrete, compelling terms Step 3: Assess your workplace values Step 4: Taking action Upon credit card approval, you may download the exercise directly to your computer. There will be a link next to the name of the item on your initial receipt page. *If you would prefer not to use the online shopping feature, simply call us with your credit card information or send your payment to: Team Builders Plus 1873 Route 70 East Suite 302 Cherry Hill, NJ 08003 If you have questions, feel free to call us at 888-672-1120. ** Please Take Note that we Do Not Offer Refunds for our Downloadable Items. http://store.teambuildinginc.com/items/shop-by-type/new-products/advancing-your-career-inside-downloadable-ayci-ds-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134818/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 08:17:00 PST What is extraordinary customer service? We have all experienced it and, most likely remembered it. In this course participants will explore the concepts and benefits of superb customer service.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/customer-service/what-customers-really-want/what-customers-really-want-wcrw-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134820/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 08:17:00 PST When your job demands that you split your concentration between inputting information accurately into a computer while interacting with a real, live person who deserves your full attention, what do you do?http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/customer-service/interactive-interviewing/interactive-interviewing-ii-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134822/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 08:20:00 PST People with high emotional intelligence are poised, outgoing and cheerful, have empathy for others, express their feelings directly but appropriately, and have a capacity for developing meaningful relationships.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/emotional-intelligence/increasing-your-emotional-intelligence/increasing-your-emotional-intelligence-iyei-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134833/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 08:29:00 PST Considered by managers as one of the most onerous tasks, this course demonstrates how to design and present a professional budgethttp://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/finance/budgeting-basics/budgeting-basics-bb-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134836/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 08:36:00 PST This behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/human-resources/behavioral-interviewing/behavioral-inteviewing-bi-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134841/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 08:49:00 PST Positive Approaches to Resolving Performance Problems. Countless organizations have some sort of goal-setting plan, and many managers do some sort of coaching.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/performance-management/resolving-performance-problems/resolving-performance-problems-rpp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134843/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 08:51:00 PST Discrimination, harassment, theft, substance abuse, sabotage and misconduct are a few reasons why employers conduct internal investigations. Depending on the nature of the event, sometimes a simple investigation is all that is needed.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/human-resources/how-to-conduct-internal-investigations/how-to-conduct-internal-investigations-htcii-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134848/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 08:55:00 PST This program teaches you the basic concepts of a performance management system and the means needed for building and implementing a performance strategy within your organization.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/performance-management/performance-management/performance-management-pm-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134852/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 08:59:00 PST Managing people can be one of the hardest jobs in the world. Trying to meet the needs of a group of people and make them feel comfortable and at ease, all while maintaining a productive environment may seem impossible.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/human-resources/retention~attracting-and-keeping-your-best/retention-attracting-and-keeping-your-best-raakyb-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134854/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 09:02:00 PST Todays work environment has put a high priority on bright, talented, enthusiastic employees. However, these are the very employees who are frequently recruited away by headhunters and other organizations. So, how do you keep your best employees? http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/human-resources/career-planning-and-development/career-planning-and-development-cpad-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134856/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 09:03:00 PST Hiring quality employees is one of the most critical tasks in any organization. The basis of effective interviewing is asking the right questions. Lets face it. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/human-resources/interviewing-and-hiring/interviewing-and-hiring-iah-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134858/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 09:12:00 PST If you are interested in advancing your career within your company but are not clear about which direction to take, then the following exercises will help you achieve a much higher degree of clarity regarding your true interests, the primary benefits you bring to your organization, and the action steps you can take to achieve your goals. All in a Downloadable format. While every page in this program is important, a brief synopsis is as follows: Step 1: Clearly identify and understand the skills that make you valuable to your employer Step 2: Create SAGE stories that illustrate these skills in concrete, compelling terms Step 3: Assess your workplace values Step 4: Taking action One Hour Coaching Session with Dan Silvert While navigating your career within an organization, it is often of tremendous value to utilize the sounding board of an experienced career coach. Perhaps this resource exists in your company. If so, a conversation with your Human Resources Department is probably a good idea. If such a resource does not exist internally, an outside coach, either funded by your company or yourself, is another option. The Career Coach helps unlock innate strengths and overcome obstacles to communicating the primary benefits an individual brings to the organization. The Coach focuses the individual on bridging the gap between the current and desired level of success. The Coach targets successes, breakdowns, ongoing challenges, difficult relationships, behavioral styles, feelings, goals, strategies, actions, progress and obstacles. By modeling respect, empathy, and collaboration in every coaching interaction, the Coach becomes a respected and trusted partner in creating transformation. Upon credit card approval, you may download the exercise directly to your computer. There will be a link next to the name of the item on your initial receipt page. *If you would prefer not to use the online shopping feature, simply call us with your credit card information or send your payment to: Team Builders Plus 1873 Route 70 East Suite 302 Cherry Hill, NJ 08003 If you have questions, feel free to call us at 888-672-1120. ** Please Take Note that we Do Not Offer Refunds for our Downloadable Items. http://store.teambuildinginc.com/items/shop-by-type/new-products/advancing-your-career-inside-downloadable-ayci-ds-1-hour-coaching-session-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134859/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 09:14:00 PST Most inexperienced negotiators remain so focused on their position they ignore creative solutions that would meet their underlying interests.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/negotiating-sales/effective-negotiation-skills/effective-negotiation-skills-ens-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134871/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 09:38:00 PST What makes a sales superstar? You might think it is all about the perfect opening line or closing pitch. However, becoming a sales superstar is much more nuts and bolts than that.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/negotiating-sales/sales-over-the-phone/sales-over-the-phone-sotp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134872/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 09:41:00 PST Successful salespeople know that sales dont just happen. They require a combination of technical and people skills that allow you to understand your customers true expectations and position your products and services to meet them.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/negotiating-sales/successful-selling-skills-and-strategies/sucessful-selling-skills-and-strategies-sssas-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134873/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 09:51:00 PST The 360 Basic Package includes the online assessment and one telephone-based coaching session. One of our experienced coaches will help the feedback recipients understand their results and create an action plan. This plan will include improvement goals, strategies, and the proactive identification of obstacles that may inhibit growth. The Process Simply click on the package you would like to purchase. After submitting your credit card information, you will immediately receive a form that you need to complete. This form includes the names and e-mail addresses of the feedback recipient and raters. You will also provide the relationship between the raters and the recipient (e.g. Manager, Peers, Direct Report). Tell us which survey you would like to use (Supervisor/Manager or Executive) and weve got everything we need to administer the survey. Youll need to notify raters to expect an e-mail containing a secure web link, username, and user-established password. Raters will have two weeks to complete the online assessment. (Dont worry, well send reminders out a few days before its complete to those who have not yet completed the survey.) After the raters complete the assessment, well generate the report and send it directly to you as a PDF. The coaching session will take place within three days of your receipt of the 360 results. And then, the real work begins...applying new insights to change behavior and get better results! Our coaches will make sure that you have a strategy for improvement and then its up to you to turn the feedback into results. Check out a Sample Report Click here to see an Online Survey http://store.teambuildinginc.com/items/shop-by-type/new-products/360-basic-package-360basic-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134932/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 13:34:00 PST The 360 Plus Package includes the online assessment for 360 plus the DISC Behavioral Model with a total of three telephone-based coaching sessions that create a comprehensive development process. In the first coaching session, the coach will use the DiSC styles to help the individual anticipate potential 360 results. The DISC model will also be used to help the feedback recipient to better understand 360 results from a behavioral style perspective and identify personal behavioral patterns and their impact on others. The second and third coaching sessions will help the individual understand his or her 360 results and create an action plan as described in the 360 Pro Package. The Process Simply click on the package you would like to purchase. After submitting your credit card information, you will immediately receive a form that you need to complete. This form includes the names and e-mail addresses of the feedback recipient and raters. You will also provide the relationship between the raters and the recipient (e.g. Manager, Peers, Direct Report). Tell us which survey you would like to use (Supervisor/Manager or Executive) and weve got everything we need to administer the survey. Youll need to notify raters to expect an e-mail containing a secure web link, username, and user-established password. Raters will have two weeks to complete the online assessment. (Dont worry, well send reminders out a few days before its complete to those who have not yet completed the survey.) After the raters complete the assessment, well generate the report and send it directly to you as a PDF. The coaching session will take place within three days of your receipt of the 360 results. And then, the real work begins...applying new insights to change behavior and get better results! Our coaches will make sure that you have a strategy for improvement and then its up to you to turn the feedback into results. Check out a Sample Report Click here to see an Online Survey http://store.teambuildinginc.com/items/shop-by-type/new-products/360-plus-package-360plus-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134940/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 13:40:00 PST The 360 Pro Package includes the online assessment and two telephone-based coaching sessions. During the first coaching session, the individual will gain a deeper understanding of his or her 360 results. We will identify trends and reveal underlying behavioral drivers for lower rated scores. The session will conclude with participants creating a performance log in which they will track performance for behavioral challenge areas over the next month. In the second session, the coach will help the individual to create a personal development plan. The Process Simply click on the package you would like to purchase. After submitting your credit card information, you will immediately receive a form that you need to complete. This form includes the names and e-mail addresses of the feedback recipient and raters. You will also provide the relationship between the raters and the recipient (e.g. Manager, Peers, Direct Report). Tell us which survey you would like to use (Supervisor/Manager or Executive) and weve got everything we need to administer the survey. Youll need to notify raters to expect an e-mail containing a secure web link, username, and user-established password. Raters will have two weeks to complete the online assessment. (Dont worry, well send reminders out a few days before its complete to those who have not yet completed the survey.) After the raters complete the assessment, well generate the report and send it directly to you as a PDF. The coaching session will take place within three days of your receipt of the 360 results. And then, the real work begins...applying new insights to change behavior and get better results! Our coaches will make sure that you have a strategy for improvement and then its up to you to turn the feedback into results. Check out a Sample Report Click here to see an Online Survey http://store.teambuildinginc.com/items/shop-by-type/new-products/360-pro-package-360pro-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3134946/categ_id/25229Team Videos > Videos - The ClassicsTue, 17 Mar 2009 13:43:00 PST The difference between selling and negotiating can be the difference between winning or losing the sale. While selling requires persuasiveness, negotiation is principally about problem solving, and developing creative solutions to challenges.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/negotiating-sales/getting-to-yes~successful-sales-negotiation/getting-to-yes-successful-sales-negoatiation-gtyssn-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140166/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 06:54:00 PST What makes one sales presentation stand out over another? How can you distinguish yourself from your competition? With confidence, credibility and composure.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/negotiating-sales/sales-presentation-skills/sales-presenation-skills-sps-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140170/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 06:59:00 PST This one-day program is the most practical and comprehensive introduction to the many facets of project management.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/project-management/project-management/project-management-prom-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140191/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 07:26:00 PST The buck stops here. As a project manager, that is often true. Project management is getting more complex as organizations are keeping a close eye on schedules and budgets in order to maintain productivity and profitability.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/project-management/real-world-project-management/real-world-project-management-rwpm-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140192/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 07:28:00 PST Have you ever wondered, How am I supposed to get all of this done? Reports, meetings, evaluations, proposals... and everything needs to be done NOW. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/time-management~meetings/juggling-multiple-priorities/juggling-multiple-priorites-jmp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140194/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 07:45:00 PST A simple glance at the desks of various workers reveals different organizational and time management practices that individuals have adapted to their personalityhttp://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/time-management~meetings/time-management/time-management-tm-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140195/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 07:46:00 PST Successful completion of this program will increase your knowledge and ability to effectively prepare for meetings; identify clear and concise objectives, set realistic ground rules...http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/time-management~meetings/meeting-management/meeting-management-mm-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140196/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 07:50:00 PST A good coach can be described as an expert questioner, with the ability to ask the right questions at the right time and respond to the needs of the individual being coached.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/coaching/coaching-conversations/coaching-conversations-cc-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140197/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 07:54:00 PST Most managers are aware that the old school command and control method of supervising simply isnt as effective as involving employees in their development. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/coaching/the-art-of-successful-coaching/the-art-of-successful-coaching-taosc-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140198/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 07:56:00 PST This course explores how to challenge individual negativity as well as how to protect yourself from the negativity of others. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/conflict~stress-management/challanging-negative-attitudes/challanging-negative-attitudes-cna-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140199/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 07:59:00 PST It sounds so straightforward - be nice to others. But is it really? It is not always a given that you will like the people that you work with, but it is important to understand the value of being civil to one another.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/conflict~stress-management/civility-in-the-workplace/civility-in-the-workplace-citw-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140200/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:00:00 PST Conflict is inevitable, but if left unchecked it can be highly destructive within an organization.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/conflict~stress-management/conflict-management/conflict-management-conm-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140201/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:01:00 PST Do you ever wish training would address what really goes on at work?http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/conflict~stress-management/dirty-little-secrets-that-negatively-impact/dirty-little-secrets-that-negatively-impact-dlstni-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140203/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:07:00 PST Explore strategies for managing stress and minimizing its effects.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/conflict~stress-management/managing-stress/managing-stress-ms-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140204/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:10:00 PST Conflict is an inevitable part of work. Whether between individuals or teams, at some point, conflict will arise and need to be addressed. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/conflict~stress-management/resolving-conflict-at-work/resolving-conflict-at-work-rcaw-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140205/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:11:00 PST Chances are you or someone you know has directly experienced workplace violence. Workplace violence litigation has dramtically increased in recent years.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/conflict~stress-management/violence-in-the-workplace/violence-in-the-workplace-vitw-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140207/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:14:00 PST Awareness and acceptance of difference within an organization creates an environment of cohesion and collaboration; two essential components in order to be productive. In this course participants will identify the components of cultural competencies in the workplace.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/diversity~harassment/cultural-competency/cultural-competency-culc-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140208/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:17:00 PST This instructor-led course explores diversity in the workplace. It begins by examining the various aspects of diversity, defining diversity and guiding students through a look at the components of diversity that they personally bring with them.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/diversity~harassment/diversity-awareness-training/diversity-awareness-training-dat-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140209/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:18:00 PST In this program, youll learn the answers to all of your questions about dealing with harassment in the workplacehttp://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/diversity~harassment/diversity-awareness-training/preventing-workplace-harassment-pwh-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140210/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:20:00 PST More than half of all workers have experienced sexual harassment on the job. The resulting cost to companies can be thousands or even millions-of dollars.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/diversity~harassment/diversity-awareness-training/sexual-harassment-sh-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140211/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:21:00 PST Why do manners matter? You bet. A company without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/employee~professional-development/business-etiquette/business-etiquette-be-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140212/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:28:00 PST Many managers complain that their employees work is incomplete and lacks professionalism. On the other hand, many employees complain that their managers dont let them do interesting projects.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/employee~professional-development/employee-initiative~how-to-make-it-happen/employee-initiative-how-to-make-it-happen-eihtmih-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140213/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:31:00 PST Workplace ethics go beyond doing the right thing. An ethical workplace establishes a solid foundation for organizational behavior, cultivates better teamwork and productivity, creates consistent standards for company offerings, ensures the legality and enforcement of corporate policies, and supports company growth and reputation.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/employee~professional-development/ethics-in-the-workplace/ethics-in-the-workplace-eitw-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140214/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:32:00 PST Attainable goals are what will keep you and your organization moving forward in the right directions. This goal setting program will help you understand what makes a goal attainable by discovering your strengths, weaknesses, opportunities and threats when setting goals. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/employee~professional-development/goal-setting-for-success/goal-setting-for-success-gsfs-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140215/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:34:00 PST You are the face of your organization to others. Do you appear poised and professional, or do you more often feel scattered from all the multitasking you are asked to do?http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/employee~professional-development/how-to-be-an-outstanding-receptionist/how-to-be-an-outstanding-receptionist-htbaor-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140216/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:37:00 PST Fulfilling the demands of the workplace creates consequences at home. Meeting the personal and family needs has an impact at work. Creating a balance between the two is not always easy. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/employee~professional-development/the-great-balancing-act~maintaining-work-life-bal/the-great-balancing-act-maintaining-work-life-balance-tgbam-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140219/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:42:00 PST So much of todays business interactions are not in person, but in writing via e-mail, fax, or text pagers. This makes writing skills more crucial than ever before.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/employee~professional-development/solid-business-writing/solid-business-writing-sbw-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140221/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 08:45:00 PST As most experienced leaders know, people come in all shapes and sizes, and what works for one employee (in terms of communicating, motivating, giving feedback, etc.) doesnt have the same results with another employee.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/leadership~management/adapting-your-style-for-increased-effectiveness/adapting-your-style-for-increased-effectiveness-aysfie-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140228/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 09:29:00 PST Being promoted is great news! However, it presents major challenges to people being recognized for their expertise and technical know-how. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/leadership~management/first-time-manager/first-time-manager-ftm-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140230/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 09:31:00 PST Examine Generation X; who are they, what makes them that way, and the challenges and benefits they have brought to the forefront of todays workplace.http://store.teambuildinginc.com/items/shop-by-topics/generations/how-to-manage-generation-x-employees/how-to-manage-generation-x-employees-lead-htmgx-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140231/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 09:33:00 PST Being a manager and being an effective leader are very different skill sets.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/leadership~management/leading-today-s-workforce~a-step-by-step-guide-to/leading-today-s-workforce-a-step-by-step-guide-to-ltwsbs-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140233/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 09:36:00 PST Why a program about managing managers? What is it thats difficult? #1: Balancing daily tasks with long-term strategic thinking. If you have managers reporting to you, lots of their stuff ends up being fires for you to put out.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/leadership~management/managing-managers/managing-managers-manm-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140234/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 09:38:00 PST All managers face challenges, but managers of technical professionals face an additional and unique blend of challenges.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/leadership~management/managing-technical-professionals/managing-technical-professionals-mtm-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140235/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 09:39:00 PST The big secret to management success: Treat employees as responsible adults. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/leadership~management/secrets-to-management-success/secrets-to-management-success-stms-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140237/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 09:42:00 PST Todays work environment often includes high-tech oversight with traditional supervision skills. Both can be very time consuming.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/leadership~management/supervising-in-an-automated-environment/supervising-in-an-automated-environment-siaae-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140238/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 09:42:00 PST What ensures the long-term success of an organization? Nothing! However, it has been proven that companies that partake in serious strategic planning have a significant edge in being successful over those that dont.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/organization-development/fundamentals-of-strategic-planning/fundamentals-of-strategic-planning-fosp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140244/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 09:51:00 PST Office politics often stirs up negative images and memories of bad experiences. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/organization-development/office-politics/office-politics-op-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140245/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 09:54:00 PST Succession planning is necessary to maintain company culture and institutional knowledge, and to plan for the future with some assurance that key posts will be filled with capable people who can carry out the organizations vision.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/organization-development/succession-planning/succession-planning-od-sp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140246/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 09:56:00 PST Course participants will learn how to integrate creativity with analytic thinking for effective problem solving, and to develop critical thinking skills.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/problem-solving~decision-making/creative-problem-solving/creative-problem-solving-cps-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140248/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 09:57:00 PST Using a case study approach, this course offers straightforward, easy-to-follow process designed to improve the way you make business decisions or any decision that can help you reach your goal.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/problem-solving~decision-making/dynamic-decision-making/dynamic-decision-making-ddm-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140249/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 09:59:00 PST Working in teams is not new, but working effectively and in a timely fashion can be a challenge for even the finest tuned teams.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/team-building/cross-functional-teams/cross-functional-teams-cft-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140250/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 10:01:00 PST When a team is working well together, the result is high productivity and satisfaction. However, when team roles and responsibilities are not clearly defined, the benefits of teamwork often vanish.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/team-building/defining-team-roles-and-responsibility/defining-team-roles-and-responsibility-dtrar-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140251/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 10:03:00 PST The workplace is being redefined. Over two-thirds of business professionals report being involved in virtual work - and new technologies and global markets ensure that the trend will continuehttp://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/team-building/managing-remote-teams/managing-remote-teams-mrt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140252/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 10:04:00 PST Leading a team is a big responsibility. The effectiveness of the team depends in large part on the quality of your management skills.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/team-building/managing-teams/managing-teams-mt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140253/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 10:05:00 PST Since the advent of downsizing, organizational flattening and layoffs, teams rather than individuals are doing more work.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/team-building/the-team-foundation/the-team-foundation-ttf-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140254/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 10:07:00 PST Before you can build a cohesive team, individual team members must understand their own values and ways they connect with others.http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/team-building/team-building/team-building-tb-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3140255/categ_id/25229Team Videos > Videos - The ClassicsWed, 18 Mar 2009 10:09:00 PST This program gives you the tools to develop financial literacy that will enhance your professional credibility and boost your decision-making skills. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/finance/finance-for-non-financial-professionals/finance-for-non-finanical-professionals-ffnfp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3143030/categ_id/25229Team Videos > Videos - The ClassicsThu, 19 Mar 2009 12:45:00 PST The basic premise of this program is that motivation is not something you do to others; people motivate themselves. This program is not about traditional extrinsic motivation techniques such as rewards, incentives, salary, etc. http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/employee~professional-development/motivating-employees-to-be-their-best/motivating-employees-to-be-their-best-metbtb-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3160818/categ_id/25229Team Videos > Videos - The ClassicsFri, 20 Mar 2009 12:37:00 PST How many of you have ever viewed a presentation where it was clear the presenter was ill prepared? Clicker culture refers to the vast majority of people in our culture - and in the audience to whom you present - who have been conditioned by media (TV, movies, video, computers, radio). http://store.teambuildinginc.com/items/shop-by-type/downloadable-team-building-activities/hrdq-reproducibles/employee~professional-development/how-to-develop-and-deliver-dynamic-presentations/how-to-develop-and-deliver-dynamic-presentations-htdaddp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3161733/categ_id/25229Team Videos > Videos - The ClassicsFri, 20 Mar 2009 12:47:00 PST The Pharm Game A Unique Training Learning Tool Description Looking to strengthen your overall knowledge of the pharmaceutical industry and increase your perspective? Then The Pharm Game is for you! The Pharm Game reviews the entire drug development process from the discovery laboratory to post-marketing activities. Teams move forward by answering questions and solving problems correctly. Content includes biologics, chemical process/manufacturing, pre-clinical, clinical, discovery, regulatory, sales and marketing, electronic records, and general history and business. The Pharm Game - Increases knowledge of the drug development process - Gives participants new insights and appreciation for the complexity of drug development - Offers activities for skill building - Makes learning fun and memorable and can be used again and again Uses The Pharm Game is a reusable learning tool that has enough content to be used as is or many times with the same group. You can also: - Create new questions about your products, processes, or organization - Use the game for company specific initiatives - Play The Pharm Game for team building or an icebreaker at an annual meeting - Play sections of The Pharm Game in staff meetings - Use the question cards alone to spark discussion and build knowledge What You Get Convenient zippered carrying case 36 x 36 game board Rules card Detailed facilitators guide Game bag Question cards Dice Stop cards Moving pieces Insight cards http://store.teambuildinginc.com/items/shop-by-type/new-products/the-pharm-game-tlktpg09-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3221174/categ_id/25229Team Videos > Videos - The ClassicsThu, 26 Mar 2009 08:34:00 PST Description Looking to help your staff better understand banking and their industry along with financial regulations and the economy? Then Big Buck$$ is for you! Big Buck$$ provides an enjoyable, method to introduce employees to the banking industry and the world of finance. The game helps new and existing employees with an overview of finance, world and national economic forces influencing the banking industry, the history and nature of key banking regulations, and modern banking services. Participant teams move through the game board from Economy through Regulation and Industry to The Bank. Teams answer many challenging questions to advance to Finish. The winning team is the one to arrive at Big Buck$$ with the most money. Big Buck$$ - Improves sales of bank products and services - Gives participants new insights into the banking and finance industry - Offers activities for skill building - Makes learning fun and memorable and can be used again and again Uses Big Buck$$ is a flexible and reusable learning tool. Use it alone or integrate it into your existing bank training. Additionally you can: - Create new questions - Use it as a team building exercise with industry relevance - Play Big Buck$$ during a department meeting or an icebreaker for an annual meeting - Play sections of Big Buck$$ as part of your regular staff and banking meetings - Use the question cards alone to spark discussion What You Get Convenient zippered carrying case Money cards 36 x 36 game board Rules card Detailed facilitators guide Game bag Question cards (one set per game category) Dice Stop cards Moving pieceshttp://store.teambuildinginc.com/items/shop-by-publisher/the-learning-key/big-buck~/big-buck-lkbb-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3233415/categ_id/25229Team Videos > Videos - The ClassicsFri, 27 Mar 2009 08:11:00 PST Description Foundations the Project Management Simulation is a one day, interactive project management simulation run in teams. It can be divided into sections to incorporate into project management training. Participants apply project management skills, tools, and techniques - putting them all into perspective. Real-world experiences, conflicting priorities, evolving or ambiguous regulations, staffing changes, and organizational distractions unfold as the simulation progresses - impacting the project plan and forcing the team and its leader to reconsider decisions, deal with unanticipated risks, and actively control the project to keep it on track and on budget. Detailed, practical, measurable feedback from the teams results and verbal feedback from facilitators, observers, and peers, provide a lasting experience to develop critical project management skills and behaviors which transform learning into action when participants return to work. The simulation includes all elements of a project, beginning with interactions with the project sponsor, defining the project, clarifying the goals, high-level and detailed planning and budgeting, monitoring, controlling, completing, and evaluating. For longer programs where you have time to address risk management, earned value, early and late finish times, etc. you can easily have participants apply these concepts to in the simulation. Uses Foundations is a flexible learning tool that can be used alone or integrate into existing project management training. The simulation teaches project teams skills such as: - Project planning - Scheduling - Monitoring and controlling - Risk assessment and contingency planning - Budgeting What You Get Convenient carrying case Pens Comprehensive leader guide Post-it note Set of participant handouts for copying Scissors, rulers, tape dispenser with tape Foundations money Name badges and holders Laminated materials price list Supplies for manufacturing house and roof cards Enough materials to run the simulation many times with two teams.http://store.teambuildinginc.com/items/shop-by-publisher/the-learning-key/foundations~the-project-management-simulation-/foundations-the-project-management-simulation-lkfpms-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3233416/categ_id/25229Team Videos > Videos - The ClassicsFri, 27 Mar 2009 08:17:00 PST Description Looking to liven your GMP training and motivate your staff? Then GMPWorks is for you! GMPWorks is a team-based learning tool for both seasoned and inexperienced staff to refresh and practice all components of 21 CFR 210-211. Teams move forward by answering questions and solving problems correctly. Content includes general GMP importance and purpose, compliance elements, laboratory controls, process validation, records and reports, and other components of 21 CFR 210- 211. Participants learn by answering questions, and discussing and handling specific situations. GMPWorks - Improves skills in complying with 21 CFR 210-211 - Gives participants new appreciation into 21 CFR 210-211 approaches and activities - Offers activities for skill building - Makes learning fun and memorable and can be used again and again Uses GMPWorks is a flexible and reusable learning tool. Use it alone or integrate it into your existing GMP training. Additionally you can: - Add your content to deal with current audit and compliance issues - Review and assess retention and knowledge - Incorporate into team building or a meeting icebreaker - Play sections as part of regular staff meetings - Use the question cards alone to spark discussion and identify areas for training What You Get Convenient zippered carrying case Card holder 36 x 36 game board Rules card Detailed facilitators guide Game bag Question cards (one set per game category) Moving pieces GMPWorks cardshttp://store.teambuildinginc.com/items/shop-by-publisher/the-learning-key/gmpworks-/gmpworks-lkgmpw-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3233417/categ_id/25229Team Videos > Videos - The ClassicsFri, 27 Mar 2009 08:22:00 PST Description Interpra cards are a unique metaphoric facilitation tool to broaden awareness and kickoff or debrief workshops and meetings. Each deck of 40 original, copyrighted pictures is designed to create an environment for discussions and personal sharing. Each picture was created to spur rich and meaningful discussions. Interpra cards are sold in decks - Communication and Negotiation - Teamwork - Interpersonal Each deck has pictures to illustrate that decks title. Communication and negotiation pictures provide insight into communication challenges and successes. Teamwork pictures provide visuals to challenge our assumptions and stereotypes of teams. Interpersonal pictures evoke discussions about individual behaviors, attitudes, and skills. Uses Uses for Interpra cards are limitless. Try them any time you need concrete applications back to the workplace. Metaphorical learning via the pictures allow the most detail-oriented or abstract person to connect the current topic to future or past experiences and situations. Use Interpra cards in training programs, team meetings, staff meetings, conflict mediations, team building, or a myriad of other places. Try asking participants to find one or more cards to: - represent their answer to a question - describe the topic being facilitated - describe an experience or define a concept What You Get Forty durable original gloss-laminated picture cards in each deck An instruction card in each deck http://store.teambuildinginc.com/items/shop-by-publisher/the-learning-key/interpra-/interpra-lki-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3233449/categ_id/25229Team Videos > Videos - The ClassicsFri, 27 Mar 2009 08:33:00 PST Description Looking to strengthen your sales training and motivate your sales representatives to make their numbers? Then Making Your Number$ is for you! It is an interactive, reusable, team-based learning tool for both inexperienced and seasoned sales staff to refresh and practice all stages of a consultative sales process. Teams move forward by answering questions and solving sales problems correctly. Content includes planning, prospecting, sales presentations, closing, and account management and customer satisfaction. Participants learn by answering questions, and discussing and handling sales situations. Coaching cards recommend ways to build skills. Making Your Number$ - Improves sales skills - Gives participants new insights into sales approaches and activities - Offers post-game coaching activities for follow-up skill building - Makes learning fun and effective and can be used again and again Uses As a it as a stand-alone tool or integrated into your existing sales training, you can: - Create questions on new products and use the board to prepare for a product launch - Add energy and excitement to training - Use to review and assess retention and knowledge - Play as part of team building or an icebreaker for an annual sales meeting - Play sections of during regular sales meetings - Use the question or coaching cards alone to spark discussion and identify areas for growth - Complete one or two hold-up activities during meetings to hone sales skills - Use the coaching cards to assist with opportunities discussed in performance reviews What You Get Convenient zippered carrying case Hold-up Activities card 36 x 36 game board Rules card Detailed facilitators guide Game bag Question cards (one set per game category) Dice Reality cards Moving pieces Coaching cardshttp://store.teambuildinginc.com/items/shop-by-publisher/the-learning-key/making-your-number~/making-your-number-lkmn-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3233450/categ_id/25229Team Videos > Videos - The ClassicsFri, 27 Mar 2009 08:42:00 PST Description Matching Meanings! is an innovative activity for teams and groups of any size or for individuals to learn or review highly specialized definitions and terms in a fun and meaningful way. Current sets are for in pharmacology, good clinical practices (GCPs) and medical terminology. Matching Meanings! is useful for anyone working, studying or seeking jobs in: - Pharmacy - Pharmaceutical Research - Administration or other roles in the pharmaceutical industry - Medicine - Pharmacology - Administrative assistants in medically-related fi elds and organizations Call to discuss customized sets for other topics. Uses Matching Meanings! is a great tool for any size group that needs to know specific terms and definitions. Uses for Matching Meanings! are limitless. Use it at annual regulatory meetings, training workshops, or as a way to review terms and study for credit courses. What You Get Definition cards List of Matching Meanings! terms Term cards List of Matching Meanings! terms and definitions Facilitators guidehttp://store.teambuildinginc.com/items/shop-by-publisher/the-learning-key/matching-meanings-/matching-meanings-lkmm-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3233451/categ_id/25229Team Videos > Videos - The ClassicsFri, 27 Mar 2009 08:47:00 PST Description Looking for a new way to engage your employees in improving outsourcing and strategic partnerships? Then Partnering Success -- The Challenge is for you! Partnering Success -- The Challenge is for both seasoned and inexperienced staff to explore and practice all stages of an outsource process. Teams move forward by answering questions and solving outsourcing problems correctly. Content includes partner selection, contract negotiations, project launch and kick-off, project enhancement, closeout and lessons learned. Participants advance by answering questions and discussing and handling outsourcing situations. Benefits - Explore the stages of outsourcing and partnering and how they apply in your organization. - Gain new insights into ways to enhance partner relationships quickly and efficiently. - Integrate into established education/training or orientation programs or department meetings. - Build relationships at department or cross-functional team and partner meetings. - Makes learning fun and memorable. Uses Partnering Success The Challenge is a flexible and reusable learning tool. Use it as a stand-alone tool or integrate it into your existing training. Additionally you can: - Create new questions to customize it for your organization - Use the board as a springboard for new vendor selection - Add energy and excitement to partner meetings - Review and assess retention and knowledge - Play Partnering Success as part of a team meeting or an icebreaker for an annual review - Play sections of Partnering Success as part of regular staff meetings - Use the question cards alone to spark discussion and identify areas for improvement What You Get Convenient zippered carrying case Rules card 36 x 36 game board Game bag Detailed facilitators guide Dice Game cards Moving pieceshttp://store.teambuildinginc.com/items/shop-by-publisher/the-learning-key/partnering-success~the-challenge/partnering-success-the-challenge-lkps-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3233454/categ_id/25229Team Videos > Videos - The ClassicsFri, 27 Mar 2009 08:55:00 PST Description Picture That! was created to give trainers and facilitators an alternative to using role plays in complex situations. It helps participants apply principles and skills on any topic in 20 to 30 minutes. Picture That! creates the same dynamics that participants experience at work, including competition, varying levels of engagement, conflict, problem solving, creativity, and time pressures. It helps participants apply their knowledge and provides a forum for discussing how they collaborated to achieve their goal. This activity uses picture cards, such as deck(s) of Interpra Cards with 12 people per deck in teams of two to three people. Uses Picture That! is a flexible learning tool to use alone or to integrate it into your existing training workshops. This alternative to role play teaches individuals and teams skills such as: - Critical thinking - Adapting to change - Managing responses - Planning - Strategy What You Get Comprehensive facilitators guide that includes: - Activity set-up - Two game-play variations - Sample situations to begin playing immediatelyhttp://store.teambuildinginc.com/items/shop-by-publisher/the-learning-key/picture-that-/picture-that-lkpt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3233455/categ_id/25229Team Videos > Videos - The ClassicsFri, 27 Mar 2009 09:02:00 PST Description The House that Cards Built is a change management simulation that uses only playing cards and paper and illustrates important components of change in less than 30 minutes. The simulation is appropriate for groups of 16 to 40 participants, whether executives, managers, supervisors, non-supervisors, support staff, or technical staff. Participants experience the dynamics of a workplace change and the common emotional stages of change such as denial, anger, bargaining, and acceptance. In addition participants explore common reactions to change such as engagement and disengagement, competition, frustration, fear, conflict, problem solving, and time pressures. Uses The House that Cards Built is a flexible learning tool. Use it as a stand-alone tool or integrate it into your existing change-management training to teach individuals and teams skills such as: - Managing emotional reactions to change - Adapting to change - Managing others during change - Planning for change - Consequences of change What You Get Comprehensive facilitators guide that includes: - Activity set-up - Typical debrief questions - Facilitator cautions - Common questions - Typical group responseshttp://store.teambuildinginc.com/items/shop-by-publisher/the-learning-key/the-house-that-cards-built-/the-house-that-cards-built-lkhcb-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3233461/categ_id/25229Team Videos > Videos - The ClassicsFri, 27 Mar 2009 10:25:00 PST A Comprehensive Training Program that is an absolute must for anyone who hires, manages, and motivates 16 to 24 year old employees. Created by Eric Chester, Americas leading expert on the emerging workforce, and the individual who coined the term Generation Why, this powerful 8 DVD-based training system with Participants Guide will help you understand the new generation coming into the workforce, and guide you through all the steps to help you and your organization to find, keep and motivate this talented, but challenging new workforce. With material gleaned from years of being in the trenches with Generation Why and in-depth research and strategic development, this unprecedented training system will give your leaders, managers and supervisors profound new insights, shave years off your learning curve, and give you a competitive advantage in getting the most out of your young workers. Eric will also show you how to successfully cultivate and utilize the amazing talents, flexibility and technological skills inherent in Generation Why. Here is a sample of the valuable training offered in this series: In Module One, you will learn how this generation differs from its predecessors and recognize the 5 greatest influences on their development. Module Two will introduce you to the common characteristics of Generation Why and dispel some of the old beliefs that have prevented you from truly understanding who they think. The Third Module will explore how you can recruit the best talent to work for you After hiring them, Module Four will examine dynamic new methods of training a generation of young people who are book-smart, street-wise, and techno-savvy. Effectively communicating with this new generation will become easier through the connecting points presented in Module 5. Discover how to manage and lead your young workers in Module 6 Techniques, and recognition and reward ideas are revealed in Module 7 as keys to motivate this generation. Module 8 focuses on retention strategies to slow costly turnover and help you keep the best talent on your team. http://store.teambuildinginc.com/items/shop-by-publisher/generation-why-/employing-generation-why-/employing-generation-why-participant-guide-5-pack-egwpg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3273626/categ_id/25229Team Videos > Videos - The ClassicsTue, 31 Mar 2009 10:59:00 PST A Comprehensive Training Program that is an absolute must for anyone who hires, manages, and motivates 16 to 24 year old employees. Created by Eric Chester, Americas leading expert on the emerging workforce, and the individual who coined the term Generation Why, this powerful 8 DVD-based training system with Participants Guide will help you understand the new generation coming into the workforce, and guide you through all the steps to help you and your organization to find, keep and motivate this talented, but challenging new workforce. With material gleaned from years of being in the trenches with Generation Why and in-depth research and strategic development, this unprecedented training system will give your leaders, managers and supervisors profound new insights, shave years off your learning curve, and give you a competitive advantage in getting the most out of your young workers. Eric will also show you how to successfully cultivate and utilize the amazing talents, flexibility and technological skills inherent in Generation Why. Here is a sample of the valuable training offered in this series: In Module One, you will learn how this generation differs from its predecessors and recognize the 5 greatest influences on their development. Module Two will introduce you to the common characteristics of Generation Why and dispel some of the old beliefs that have prevented you from truly understanding who they think. The Third Module will explore how you can recruit the best talent to work for you After hiring them, Module Four will examine dynamic new methods of training a generation of young people who are book-smart, street-wise, and techno-savvy. Effectively communicating with this new generation will become easier through the connecting points presented in Module 5. Discover how to manage and lead your young workers in Module 6 Techniques, and recognition and reward ideas are revealed in Module 7 as keys to motivate this generation. Module 8 focuses on retention strategies to slow costly turnover and help you keep the best talent on your team. http://store.teambuildinginc.com/items/shop-by-publisher/generation-why-/employing-generation-why-/employing-generation-why-program-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3273628/categ_id/25229Team Videos > Videos - The ClassicsTue, 31 Mar 2009 11:02:00 PST Back to Basics: Tried and True Solutions for Todays Leaders by thirty-two ADL Associates. Basic, essential business concepts, practices, and strategies that are the core of an organizations success. Note that this book is in pamphlet format.http://store.teambuildinginc.com/items/clearance/back-to-basics-403h-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3392272/categ_id/25229Team Videos > Videos - The ClassicsTue, 12 May 2009 06:46:00 PST Before Its Too Late: Employee Involvement...An Idea Whose Time Has Come by Peter B. Grazier Wouldnt you know that wed list our own book here. Actually, I struggled with it, but then re-read the excellent reviews it received through the years. This little 170-page book is still considered one of the best employee involvement primers written. Six simple chapters discuss: What is Employee Involvement? So Why Change? The Psychology of Employee Involvement Resistance Management Support Behaviors Setting Up the Process http://store.teambuildinginc.com/items/clearance/before-its-too-late-401-copy-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3392273/categ_id/25229Team Videos > Videos - The ClassicsTue, 12 May 2009 06:48:00 PST This item is a pack of five (5) Participant Guides. Each Guide is a complete, 15-page handout in itself with not only the inventory questions and answer sheet, but also scoring instructions, graphs, and content for improving coaching skills. (For the quantity discounts above, items are 5-packs, not individual Participant Guides.) Participant Guide includes: 18-item inventory (view sample situations) Pressure-sensitive response form 7-step Coaching Meeting Model Interpretive information Chart to plot profile Action planning Click Here to Return to the Coaching Skills Inventory Main Page http://store.teambuildinginc.com/items/clearance/coaching-skills-inventory-participant-guide-5-pack-0528e3s05-copy-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3392274/categ_id/25229Team Videos > Videos - The ClassicsTue, 12 May 2009 06:50:00 PST Common Currency: The Cooperative Competition Game Is it really possible to practice the strategies of competition and cooperation at the same time? Yes! Around the world, production teams, research and development groups, and marketing teams all are benefiting from the power of cooperative-competition. Discover for yourself this fresh approach to individual, team, and organizational development with Common Currency: The Cooperative Competition Game. At a Glance Learning Goal - Teach teams the value of cooperative-competition Participants - Eight teams, consisting of 2-6 players each. However for very small groups, it is possible to play with 6 teams of 2-3 players each. Time Needed - 1 1/2 to 3 hours Scenario - Teams represent fictional countries that are faced with an impending unification of their separate currencies. Armed with limited information about the unification, each country attempts to maximize its own wealth. Because no one country has all the information (or coins), they must negotiate with one another, exchanging information and currency, to achieve individual success. Overview What is cooperative-competition? When teams act with a competitive spirit that motivates them to put forth their best efforts while cooperating on the achievement of similar goals, youve got cooperative-competition. And it can give your organization an edge over the competition. Common Currency uses the concept of cooperative-competition among teams to stress the importance of group interdependence. To win this game, each group must rely on collaboration with others to exchange information and resources. Thus, teams gain an understanding of the beneficial nature of competitiveness as they strive to do their best, while maintaining good working relationships with other groups. All group interactions involve both task (outcome) and relationship (process) skills. Common Currency is an excellent tool to address all aspects of teamwork and strategic planning, including leadership development, open communication, conflict resolution, principled negotiation, problem solving, managing change, and decision making. How the game works Teams representing fictional countries must cooperate in trading coins and information while competing for the most valuable combination of coins. Participants will: Learn the basic principles of cooperative-competition. Discover how cooperative-competition helps teams and individuals achieve the greatest results. Develop the team and interpersonal skills that drive cooperative-competition. Understand how cooperative-competition benefits the entire organization. Change Variation Game The concept of change and how it affects the process of cooperative competition can be illustrated clearly with this variation. The basic game instructions remain the same; however, teams must deal with changes in some of the original information. The new Information Cards affect coin combinations, bonus points, and the total number of coins allowed in the final collection. At this time, the change variation is included with the basic Common Currency game at no charge. When to use Common Currency This game is a flexible, team-based activity that utilizes a wealth of interpersonal and group-process skills. We especially like using it as part of negotiating and strategic planning workshops. But its ideal for a wide array of training topics. The Facilitator Guide includes debriefs for training in team building, communication, negotiating, strategic planning, decision making, problem solving, resource sharing, and more. Also included is a separate change module, which demonstrates the value of cooperative-competition in times of change. Development of the Game The idea for Common Currency came about as the author was exploring the effects of competition on team building. She discovered that very few people were aware of the beneficial nature of competition within a collaborative environment, so she decided to create a game that would demonstrate those benefits. The challenge was to create a game that utilized the spirit of cooperative competition while remaining flexible enough to meet a variety of training needs. The most important issue during development was the use of limited resources to create a heightened sense of competition, while utilizing a process that would require teams to collaborate with each other. This was accomplished in two ways: first, by providing an unequal distribution of coins, with a decreasing amount of coins as the values increased; and second, by formulating several data bits about the coins in the form of Information Cards, which players would need to access to determine game strategies. The cards were made in duplicate to incorporate the risk of negotiating for information that was already known. To further limit these resources, the coins and cards were to be randomly distributed in small portions to each participating group. Therefore, teams would have diverse assortments of coin values and pieces of information. In an attempt to gain the most valuable coin collection, participants would need to cooperate within their own team as well as negotiate with other groups for information and coins. The resulting interactions would establish the basis for the debriefing topics. What to Order Order one Complete Game for up to 8 teams of 2-6 players each. For additional groups or players, order an additional game. The Complete Game includes: color coins, information cards, identification flags and envelopes, scoring sheets, Facilitator Guide, and sturdy tote box. http://store.teambuildinginc.com/items/clearance/common-currency-complete-game-1301e1kt-copy-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3392275/categ_id/25229Team Videos > Videos - The ClassicsTue, 12 May 2009 07:23:00 PST The Communication Derailed Complete Game includes a complete Facilitator Guide with step-by-step guidelines on how to administer the game, theoretical background, reproducible participant materials, and presentation masters. It also includes game parts for 3 teams of 4-8 people. Click Here to Return to the Communication Derailed Main Page http://store.teambuildinginc.com/items/shop-by-type/team-building-simulations/communication-derailed/communication-derailed-complete-game-0140e1kt-copy-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3392276/categ_id/25229Team Videos > Videos - The ClassicsTue, 12 May 2009 07:25:00 PST Get Fit for Coaching: A Skills Practice Game The complete game includes: Facilitator Guide 16 Participant Guides 4 laminated game cards 4 sets of card decks with individual storage cases CD-ROM 120 game chips Zippered tote bag Click here to return to the Get Fit for Coaching Game information page.http://store.teambuildinginc.com/items/shop-by-topics/trainer-resources/get-fit-for-coaching-game/get-fit-for-coaching-complete-game-5001e1kt-copy-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3392278/categ_id/25229Team Videos > Videos - The ClassicsTue, 12 May 2009 07:30:00 PST This book clearly explains how top achievers consistently out market, out sell and out manage all the rest of us! I highly recommend this book for seasoned business veterans and rookies alike. Every manger and salesperson should be required to read this one! --Tom Hayden, Sr. VP of Marketing, Liberty/GoGo Travel This new book written by David Wright is published by Insight Publishing. Along with many experts on success, Chris Waugh was interviewed about flying by the seat of your pants for a chapter in this book. Other chapters include insights and observations from Ken Blanchard (of The One Minute Manager and Who Moved My Cheese? fame,) Jack Canfield (originator of the Chicken Soup for the Soul series,) Stephen Covey (author of The 7 Habits of Highly Successful People,) Merrick Rosenberg (Team Builders Plus and TeambuildingInc.com) and many more. http://store.teambuildinginc.com/items/clearance/speaking-of-success-tbpbooks08-copy-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3393623/categ_id/25229Team Videos > Videos - The ClassicsTue, 12 May 2009 08:21:00 PST The 27-page Participant Guide is not only an assessment instrument but also an information-rich planning tool full of practical ideas for improving supervisory performance. Participant Guide includes: 30-item questionnaire Pressure-sensitive response form Chart for visualizing results Normative Data - Updated! Interpretive information Descriptions of the 5 supervisory skill areas Dos and Donts for applying each skill Guide with specific key actions to improve each skill and action planning questions Order one guide per participant. See sample questions. Click here to return to the Supervisory Skills Questionnaire main page. http://store.teambuildinginc.com/items/clearance/supervisory-skills-questionnaire-participant-guide-5-pack-0591e3s05-copy-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3395460/categ_id/25229Team Videos > Videos - The ClassicsTue, 12 May 2009 08:23:00 PST Feedback Form includes: - NEW! 30-item questionnaire Pressure-sensitive response form Click here to return to the Supervisory Skills Questionnaire main page.http://store.teambuildinginc.com/items/clearance/supervisory-skills-questionnaire-feedback-form-5-pack-0591e3f05-copy-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3401035/categ_id/25229Team Videos > Videos - The ClassicsTue, 12 May 2009 08:36:00 PST Facilitator Guide contains: Administrative guidelines Theoretical background - Updated! Rationale Reliability and validity Normative data - Updated! Experiential Learning Methodology Descriptions of the 5 supervisory skill areas Complete 2.5 hour workshop design - Updated! 5 optional activities - New Activity! Alternative training designs Blank training outline Optional activities FAQ Sample copy of Participant Guide And Feedback Form CD-ROM containing customizable Microsoft PowerPoint presentation and reproducible masters, including a Certificate of Achievement, Training Evaluation, and overhead transparency masters - Updated! Binder format Click here to return to the Supervisory Skills Questionnaire main page.http://store.teambuildinginc.com/items/clearance/supervisory-skills-questionnaire-facilitator-kit-preview-kit-0591e3fg-copy-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3402114/categ_id/25229Team Videos > Videos - The ClassicsTue, 12 May 2009 08:38:00 PST 58.5 Ways to Improvise in Training Inject Impro Energy into your next training session with 58« Ways to Improvise in Training. Defined as a current that runs between participants, youll recognize it when you see participants who are clearly in the moment, alert to whatever is going on in the here and now. At its best, Impro Energy creates Flow, when the quality of the learning experience is high and seemingly effortless. 58« Ways to Improvise in Training is more than just simply a collection of icebreakers. The activities are designed to be useful on a number of different levels. Youll find that physical activities not only warm up the limbs, they also break down barriers between participants. Some activities build skills - often by increasing ways for participants to express themselves. And by using the questions provided in the debriefing section, you can always create a link between the activity and the learning experience on a metaphorical level. The activities are quick (generally under 30 minutes each) and the well-organized binder makes facilitation a cinch. The activities are categorized by learning objective, and include detailed administrative guidelines, debriefing questions, and ideas for variation and development. Whether you are running a training session, workshop, or meeting, 58« Ways to Improvise in Training will create an environment of imagination and energy, laughter and commitment. Theres no better way to engage participants in the learning process! http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/58-5-ways-to-improvise-in-training/58-5-ways-to-improvise-in-training-1220e1ab-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3435018/categ_id/25229Team Videos > Videos - The ClassicsWed, 3 Jun 2009 07:15:00 PST Pump Them Up Activity Collection Your team is floundering, morale is low - youre not sure what the problem is, but you know you need to do something fast. How do you pull together a team-building workshop that is guaranteed to work? You need Pump Them Up! - a collection of 35 reproducible team-building workshops conveniently packaged in a 3-ring binder. In as little as two hours you can provide teams with on-target, hands-on training that will re-energize, re-focus, and re-commit team members. Begin with one of the four reproducible assessments - great for pinpointing your teams developmental needs. Then select from a collection of 35 fresh, innovative workshop activities that get participants thinking and doing. The binder also includes 7 additional inventories to enhance the workshop activities. All the materials are fully reproducible! Workshop topics include: Goals and Procedures Communication Trust and Conflict Resolution Problem Solving and Decision Making Leadership Growth and Development Group Dynamics Detailed information for each workshop includes objective, background information, materials list, reproducible participant hand-outs, preparation guidelines, and step-by-step procedures for conducting the workshop. Pump Them Up! Includes: 35 reproducible workshop activities 4 reproducible assessments for diagnosing team strengths and weaknesses 7 additional reproducible assessments for enhancing workshop activities Pump Them Up! provides 70 hours of team training! http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/pump-them-up-activity-collection/pump-them-up-activity-collection-0266e1ab-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3435020/categ_id/25229Team Videos > Videos - The ClassicsWed, 3 Jun 2009 07:19:00 PST First Aid For Stress Activity Collection The statistics are staggering. Recent reports estimate job stress will cost United States industry $300 billion annually, as assessed by absenteeism; diminished productivity; employee turnover; and direct medical, legal, and insurance fees. So why are employees so stressed? How can stress be managed ? or even translated into something productive? First Aid for Stress provides a starting point to help you better understand stress and identify solutions for individuals, teams, and the organization. The activities offer a variety of ways to recognize and measure stress, change perceptions and behaviors, and lend support in the workplace. Uses for First Aid for Stress This activity collection offers a well-rounded approach to stress management that can benefit individuals, teams, and organizations in any industry: Part I is an extensive discussion about stress, including: An introduction of well-known models for understanding stress Key causes of stress within organizations and how to identify them Possible stress management solutions An approach to managing stress in the workplace that is based on an understanding of stress, the workplace, and the people within it. Part II consists of 34 activities that: Measure the ongoing stress of individuals and groups Provide coping strategies Explore ways to prevent and avoid the situations that generate stress Product Contents In-depth background information on stress management Purpose statement for each activity Step-by-step facilitator guidelines Summary of activities List of figures and tables Evaluation of Popular Stress Management Strategies Reproducible participant materials CD-ROM containing reproducible handouts Activities include: Observing Stressful Behavior The TFB Model of Stress Stress Arousal Job Stress/Satisfaction Stress Check Demands and Coping Profile Stress Management Interviewing Coping Through Colors Coping Through Collage Emotional Reprocessing Progressive Relaxation Visual Focusing Meditating to Manage Stress Balanced Breathing The Art of Reframing The Sweet Smell of Success Linguistic Imperatives The Power of Self-Talk The Mind-Body Stretch Stress Rehearsal Comeback Copy Higher and Lower Self Relationships and Responsibility Cafeteria Coping Team Coping Overcoming Fear and Anxiety Overcoming Anger Coping Networks Guiding Decisions Releasing Resentment Defending Yourself Making Requests Refusing Requests SMART? Stress Plans http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/first-aid-for-stress-activity-collection/first-aid-for-stress-activity-collection-0266e2ab-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3435173/categ_id/25229Team Videos > Videos - The ClassicsWed, 3 Jun 2009 10:27:00 PST The Mastering the Change Curve Participant Guide is a complete handout for your session. It contains: An introduction and instructions on how to begin The 24-question assessment and multi-part response form Meaningful content on... The Experience of Change The Change Curve The Four Phases of Change Moving Through Change or Getting Stuck In It Scoring and Charting Your Results Content, Discussion Questions, and Action Items on Denial Resistance Exploration Commitment Return to Mastering the Change Curve main pagehttp://store.teambuildinginc.com/items/clearance/mastering-the-change-curve-participant-guide-5-pack-1604e2s05-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3435490/categ_id/25229Team Videos > Videos - The ClassicsFri, 5 Jun 2009 07:40:00 PST Improving Communication and Reducing Conflict With 30 years of proven reliability and over 40 million users, DiSC Classic remains the most trusted learning instrument in the industry. It is used worldwide in dozens of training and coaching applications, including organizational development and performance improvement. Designed to complement and supplement existing training programs, DiSC Classic can help improve communication, ease frustration and conflict, and develop effective managers and teams. The power of DiSC Classic is available on paper or online via the EPIC platform - just choose the response format and report that best meet your needs. Set the Standard for Self-Understanding DiSC Dimensions of Behavior provide a nonjudgmental language for exploring behavioral issues across four primary dimensions: Dominance: Direct and Decisive. Ds are strong-willed, strong-minded people who like accepting challenges, taking action, and getting immediate results. Influence: Optimistic and Outgoing. is are people people who like participating on teams, sharing ideas, and energizing and entertaining others. Steadiness: Sympathetic and Cooperative. Ss are helpful people who like working behind the scenes, performing in consistent and predictable ways, and being good listeners. Conscientiousness: Concerned and Correct. Cs are sticklers for quality and like planning ahead, employing systematic approaches, and checking and re-checking for accuracy. Bring Out the Best in Your Management Team DiSC Classic can help employees at all levels: understand their own behavior learn how and when to adapt their behavior improve communication promote appreciation of differences enhance individual and team performance reduce conflict Give Your Sales and Customer Service Teams a Competitive Edge DiSC Classic is proven to help sales professionals: create and maintain relationship-based sales identify their customers DiSC styles and adapt their selling or support styles accordingly stay focused on customer needs http://store.teambuildinginc.com/items/featured-product/disc-classic-c-888-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3435493/categ_id/25229Team Videos > Videos - The ClassicsFri, 5 Jun 2009 08:31:00 PST DISCStyles Online Assessment The HRD Press DISCStyles assessment has been crafted specifically to assist organizations in understanding how behaviors impact the success of their employees-and how it all links to the bottom line. Based on theories originally developed by Dr. William Marston in the late 1920s, and adapted for effortless facilitation and corporate buy-in, our DISCStyles assessments is a highly validated tool trusted by several Fortune 500 companies, the United States Military, and professional consultants worldwide. This easily administered 30-item assessment includes use of three interpersonal settings to maximize contextual authenticity (work, home, social). Each of the three standard interpretive graphs are plotted enabling a complete view of your preferred style, and since the DISCStyles assessment can be completed in only 10­-15 minutes you gain valuable time for individual coaching sessions or group discussions. Product Benefits: Gain awareness of personal strengths and motivations Uncover career development opportunities Improve methods for interpersonal communication Enhance conflict resolution ability Create 360-degree feedback for your leaders Build and strengthen teams Improve professional relationships internally and externally Online Assessment Package DISCStyles is the premier behavioral style assessment available today. The goal of DISCStyles is to understand personal chemistry and enhance relationships. Once you know your own personality and behavioral style characteristics, it will be easy to see what drives those around you and your options for dealing with them more successfully. Totally automated and Web-based: After taking the Assessment, each person receives their own Home Page to view results, invite observers, and access additional resources. Low Price of $59.00! Totally automated online DISCStyles self-assessment Your Personalized DISCStyles Report Your own DISCStyles Home Page to invite others to respond to how they see you for 360-degree feedback Your eGraphs and Observer Graphs of how others see you Additional online resources 52-week e-mail series for ongoing learning You Will Learn: Your Behavioral Style Tendencies, Strengths, and Struggles Your Management Strategies and What Motivates You Your Communication Preferences About the Four Basic DISC styles How to Identify Another Persons Style How to Use Adaptability for Greater Success http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/assessments/discstyles-online-assessment/discself-assessment-discos-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3471777/categ_id/25229Team Videos > Videos - The ClassicsFri, 26 Jun 2009 07:03:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/online-credits-for-listed-titles-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3471805/categ_id/25229Team Videos > Videos - The ClassicsFri, 26 Jun 2009 08:45:00 PST Playing with Style Fast and Fun Card Games for Improving People Skills SivasailamThiagi Thiagarajan and Tracy Tagliati Product Type Game Objective To become fluent in the four Style Series personal styles: Direct, Spirited, Considerate, Systematic Audience Anyone who has completed a Style Series assessment Time Required Less than 15 minutes per game Identifying ones personal strengths and learning how to capitalize on them is a frequent topic of todays best-selling business and personal development books. But acquiring and mastering this knowledge can take years to understand and internalize through real-life interactions alone. Introducing the newest addition to the popular HRDQ Style Series ! From The Thiagi Group, Playing with Style is a collection of interactive and energizing card games that build fluency in personal style. Playing with Style promotes a quick mastery of personal styles through a range of different games. Based on the HRDQ Style Series, the objective of the games is to help players increase their knowledge of the four different personal styles identified by the HRDQ Style Series Model: Direct, Spirited, Considerate, and Systematic. Playing with Style includes 10 card games plus an additional bonus game you can use as an ice breaker or closing activity. Game play ranges from one-player solitaire to large group activities. The complete game includes enough materials for most group training. Additional card decks are available for larger sessions. Game Recommended Player Speed 8-20 Which Style? 8-20 Personal Style Poker 8-20 Five Tricks 8-10 Quick Classification 5-6 Grab It 5-6 Bluff 4-6 Auction Rummy 3-4 Match 3-4 Solo Style 1 Classify Bonus Game! 8-20http://store.teambuildinginc.com/items/shop-by-type/new-products/playing-with-style-game-0153e1kt-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3524577/categ_id/25229Team Videos > Videos - The ClassicsMon, 13 Jul 2009 07:19:00 PST Playing with Style Fast and Fun Card Games for Improving People Skills SivasailamThiagi Thiagarajan and Tracy Tagliati Product Type Game Objective To become fluent in the four Style Series personal styles: Direct, Spirited, Considerate, Systematic Audience Anyone who has completed a Style Series assessment Time Required Less than 15 minutes per game Identifying ones personal strengths and learning how to capitalize on them is a frequent topic of todays best-selling business and personal development books. But acquiring and mastering this knowledge can take years to understand and internalize through real-life interactions alone. Introducing the newest addition to the popular HRDQ Style Series ! From The Thiagi Group, Playing with Style is a collection of interactive and energizing card games that build fluency in personal style. Playing with Style promotes a quick mastery of personal styles through a range of different games. Based on the HRDQ Style Series, the objective of the games is to help players increase their knowledge of the four different personal styles identified by the HRDQ Style Series Model: Direct, Spirited, Considerate, and Systematic. Playing with Style includes 10 card games plus an additional bonus game you can use as an ice breaker or closing activity. Game play ranges from one-player solitaire to large group activities. The complete game includes enough materials for most group training. Additional card decks are available for larger sessions. Game Recommended Player Speed 8-20 Which Style? 8-20 Personal Style Poker 8-20 Five Tricks 8-10 Quick Classification 5-6 Grab It 5-6 Bluff 4-6 Auction Rummy 3-4 Match 3-4 Solo Style 1 Classify Bonus Game! 8-20http://store.teambuildinginc.com/items/shop-by-type/new-products/playing-with-style-facilitator-guide-0153e1fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3524634/categ_id/25229Team Videos > Videos - The ClassicsMon, 13 Jul 2009 09:27:00 PST Playing with Style Fast and Fun Card Games for Improving People Skills SivasailamThiagi Thiagarajan and Tracy Tagliati Product Type Game Objective To become fluent in the four Style Series personal styles: Direct, Spirited, Considerate, Systematic Audience Anyone who has completed a Style Series assessment Time Required Less than 15 minutes per game Identifying ones personal strengths and learning how to capitalize on them is a frequent topic of todays best-selling business and personal development books. But acquiring and mastering this knowledge can take years to understand and internalize through real-life interactions alone. Introducing the newest addition to the popular HRDQ Style Series ! From The Thiagi Group, Playing with Style is a collection of interactive and energizing card games that build fluency in personal style. Playing with Style promotes a quick mastery of personal styles through a range of different games. Based on the HRDQ Style Series, the objective of the games is to help players increase their knowledge of the four different personal styles identified by the HRDQ Style Series Model: Direct, Spirited, Considerate, and Systematic. Playing with Style includes 10 card games plus an additional bonus game you can use as an ice breaker or closing activity. Game play ranges from one-player solitaire to large group activities. The complete game includes enough materials for most group training. Additional card decks are available for larger sessions. Game Recommended Player Speed 8-20 Which Style? 8-20 Personal Style Poker 8-20 Five Tricks 8-10 Quick Classification 5-6 Grab It 5-6 Bluff 4-6 Auction Rummy 3-4 Match 3-4 Solo Style 1 Classify Bonus Game! 8-20http://store.teambuildinginc.com/items/shop-by-type/new-products/playing-with-style-extra-card-deck-0153e1card-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3524635/categ_id/25229Team Videos > Videos - The ClassicsMon, 13 Jul 2009 09:30:00 PST Maestro: The Team Performance Game Play out vital team skills such as leadership, creative problem-solving, planning, and communication, with our newest game, Maestro: The Team Performance Game. Hands-on and engaging, this interactive game leads to a rich and meaningful dialogue that prepares teams to perform more effectively in the workplace. Teams are challenged when they rehearse to audition for the honor of playing at Carnegie Hall. First, they must decide who will lead the team as maestro. Then they practice together as an ensemble. But the problem is that they dont know the name of the song they must perform - and they must play it using only hand bells. Worse yet, teams dont gain access to the instruments until its time to audition! The activity draws to a close when teams perform and a winner is chosen by a select panel of judges. Teams experience the real-life team dynamics in the process of forming team roles and responsibilities, planning, and execution. Infuse fun into your next training session. Maestro is the perfect kick-off for your team building initiative, team energizer, or standalone learning event. Learning Outcomes: Give teams the opportunity to experience problem-solving Prepare teams and leaders to develop key team skills Understand leadership under pressure Learn what makes teams successful http://store.teambuildinginc.com/items/shop-by-topics/team-building/maestro~the-team-performance-game/maestro-game-extra-parts-set-0290e1parts-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3989338/categ_id/25229Team Videos > Videos - The ClassicsMon, 28 Sep 2009 12:04:00 PST Business Relationships That Last: 5 Steps To Transform Contacts Into High Performing Relationships by Ed Wallace Ed has it exactly right: intent, character, making and keeping commitments, credibility, and authenticity--are all invaluable drivers of performance and relationship building that can lower expenses, speed up production, and tear down the barriers preserving market status quo. --Stephen Covey, Ph.D., author of the New York Times bestseller The Speed of Trust Recent research indicates that 88% of CEOs and sales executives believe that their business success is based on outstanding relationships. Yet, despite the razor thin margin for error in todays business climate, less than 5% of these same executives actually have strategies to advance the relationships that are so critical to their success. Consequently, business relationships have been reduced to a series of short term transactions between blackberries, not people! In five easy-to-follow steps, Business Relationships That Last reveals how to transform any business relationship into a valuable source for revenue, leads, and advice. In his latest book, Ed combines memorable anecdotes with a clear principle-based framework that shows you how to balance your hard business skills with the often-overlooked soft skills of relationship building. You can order your copy today. Call Aaren with any questions or to reach the author. 888-672-1120 X205. http://store.teambuildinginc.com/items/shop-by-type/books/business-relationships-that-last/business-relationships-that-last-tbp-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/3989399/categ_id/25229Team Videos > Videos - The ClassicsTue, 29 Sep 2009 07:26:00 PST Each book is filled with the practical skills and actual techniques and methods. The focus is on how to communicate and get others to what is desired with minimal hassles. Examples and techniques are based on the real world and can readily be used as a part of a hands-on training program. The highly successful intervention model is demonstrated through practical skill related exercises including - The Basics (sizing up skills), The Add-ons (communicating skills), and The Applications (controlling skills). This is a worthwhile series for any Law Enforcement or Governmental Organization.http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/activities-skill-builders/social-intelligence-skills-for-government-managers/social-intelligence-skills-for-government-managers-w-dvd-sisgm-w-dvd-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4315548/categ_id/25229Team Videos > Videos - The ClassicsTue, 27 Oct 2009 08:57:00 PST Email Tip Book 35 2-Minute Tips, Tricks, and Short Cuts to Help You Master Your Email. Learn Powerful, Secret Features and Strategies Used by Master Email Communicators. Email enables businesses to improve communications, access information and cut costs. Used effectively it can also help you to improve efficiency, find new business opportunities, and work more closely with customers and suppliers. However, to take advantage of these benefits, it is vital that you fully understand the potential for email to enhance the ways in which you do business. Used unskillfully, email can sap your time, muddy your message, and potentially undermine your relationships. Learning how to manage and organize your overflowing inbox, automate common email tasks, and customize the function and layout of your email program will save you valuable time and keep you in control of your communications. Become an email expert with these tips, tricks, and secrets for Outlook and Outlook Express. Learn To: Get your email (including Outlook email) from practically anywhere. Create and use folders to keep mail organized. Setup customized rules to automatically handle incoming emails (saving you hours!). Powerful, little-used features found in most email programs. How to address common email issues. ** Please Take Note that we Do Not Offer Refunds for our Downloadable Items.http://store.teambuildinginc.com/items/shop-by-publisher/you-can-work-from-anywhere/-email-tip-book/email-tips-book-email-tipbook-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4564524/categ_id/25229Team Videos > Videos - The ClassicsMon, 14 Dec 2009 09:22:00 PST Home Office Tips Book Tools and Strategies for Home Office Design to Create a Live Work Space that is Both Productive and Relaxing Your dining room table shouldnt double as your office. Whether you work predominantly from home or are a day-extender, taking work home from the office to finish, a dedicated work space in your home is vital to your productivity. Youve got to be able to firewall your attention, and its important to have an area you look forward to working in and that you can walk away from when the work is done. Many people dont realize how dramatically something as simple as the way you arrange the furniture and storage in your home office space effects your efficiency and the quality of your work. Get expert advice on how to create a comfortable, productive, and professional home office. Even if you have limited space you can create a suitable work environment in your home. Learn To: Home office design ideas for limited space and limited budget. Create a live workspace based on your work style. Organize your home office for peak efficiency. Apply key technologies to work more effectively. Keep your data and home office safe. ** Please Take Note that we Do Not Offer Refunds for our Downloadable Items. http://store.teambuildinginc.com/items/shop-by-publisher/you-can-work-from-anywhere/home-office-tip-book/home-office-tips-book-home-office-tipbook-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4564525/categ_id/25229Team Videos > Videos - The ClassicsMon, 14 Dec 2009 09:27:00 PST Laptop Tips Book 35 2-Minute Tips, Tricks, Secrets and Short Cuts to Help You Master Your Laptop Computer. Do you think you have to sacrifice comfort, keyboard functionality, and software capability for the sake of portability? Do you want to switch to a laptop computer as your primary PC but are daunted by the differences between laptop and desktop PCs? One sea change in the world of computers is the increasing feasibility, even desirability, of using any kind of laptop as your sole computing device, whether in the office or home or away from it. Unlike in the past, todays laptops provide all the processing power, memory and hard disk storage space that most users need at a price premium thats the smallest it has ever been. This eBook contains spot-on tips for anyone using a Notebook computer full time or in conjunction with a stationary PC. Avoid common inconveniences and discover little-known functions that will dramatically improve the convenience and performance of your laptop PC. Learn To: Use keyboard shortcuts to save time and make working in cramped spaces easier. Optimize your battery power and squeeze more life out of your machine. Recognize and use ports and external hardware. Connect to a wireless internet connection. ** Please Take Note that we Do Not Offer Refunds for our Downloadable Items.http://store.teambuildinginc.com/items/shop-by-publisher/you-can-work-from-anywhere/laptop-tip-book/laptop-tips-book-laptop-tipsbook-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4564526/categ_id/25229Team Videos > Videos - The ClassicsMon, 14 Dec 2009 09:31:00 PST Palm PDATips Book 35 2-Minute Tips, Tricks, Secrets and Short Cuts to Help You Master Your Personal Digital Assistant (PDA) or Smart Phone. A Palm Pilot, Handspring Visor, or smart phone like a Treo can be an incredibly powerful business tool: Keeping you organized - with personal organizers, electronic diaries, contact lists, and automatic reminders. Flexible working - take notes, review and edit your appointments, contacts, and documents, all while youre on the move. Information at your fingertips - access to maps and directions to television transmissions with news coverage or weather reports to traffic information and scheduling alerts - you can always stay one step ahead of whats going on. Never out of touch - connect to the internet for e-mail and web access on the move, or connect to your computer network to access relevant data, wherever you are, making it easier for remote workers, or a mobile workforce to stay in touch with the business. Better information sharing - such as e-mail attachments or data files from websites. Greater functionality - many models offer built-in digital cameras with immediate snap and send functionality, so remote workers or offsite staff can instantly photograph and send images or videos of anything from suppliers goods to site inspections or damaged warehouse machinery. Faster communication - web access is quicker than in previously available mobiles, making it easier to access e-mail and information from the Net. Handheld computers are becoming more powerful, more complex and sometimes more intimidating. Are you using your Palm PDA or Treo to its full capability? If you have one of these devices but dont feel it lives up to the hype than this eBook is for you. Learn shortcuts, tips, features, and software to enhance the use and functionality of your Palm OS Smart Phone or PDA. Learn To: Master the built in programs like datebook, notepad, address book, and to-do-list. Create shortcuts to make entering text easier. Customize the Palm interface to work the way you want it to. ** Please Take Note that we Do Not Offer Refunds for our Downloadable Items.http://store.teambuildinginc.com/items/shop-by-publisher/you-can-work-from-anywhere/palm-pda-tip-book/palm-pda-tips-book-palm-pda-tipbook-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4564527/categ_id/25229Team Videos > Videos - The ClassicsMon, 14 Dec 2009 10:17:00 PST Virtual Team Tips Book Strategies and Tools for Remote Workers, Telecommuters, Virtual Team Members and Virtual Managers. Learn What Top Performing Teams are Doing Working with team members, clients, vendors, and partners in different locations is business as usual today. But while technology makes it easier for people scattered across geographies, cultures, and time zones to work together without being face-to-face, virtual teams must learn new tactics to achieve high performance levels in spite of separation. Its more than just implementing new technology, working on a virtual team requires: Generating a sense of team purpose and trust. A good understanding of communication channels Staying on task and engaged. Coordinating disparate schedules. Sharing clarity of purpose and expectations. The problem isnt technology. Instead, its how people communicate, collaborate, and share information with one another from distant locations that make or break team performance. No matter how much technology you have in place, all virtual teams struggle with how to create trust, feedback, motivation, and overall communication quality when people are NOT face to face. Are you and your virtual team armed with the unique communication practices and disciplines that distinguish superior performing virtual teams? Virtual teams that collaborate best, perform the best. In fact, they produce 36% more than those that collaborate poorly (Frost and Sullivan, 2006). If collaboration on your virtual team isnt better than face to face your teams results are 1/3 less than they could be! If you face the challenge of working on or managing a virtual team then this book is for you. Learn strategies, tools, and tips that you can implement instantly to improve your virtual team work. Learn To: Use affordable or free virtual office technology to keep your team connected. Improve online meetings and conference calls. Employ email, conference calls, and instant messaging to enhance communication. Utilize new rich methods of virtual team collaboration and communication. ** Please Take Note that we Do Not Offer Refunds for our Downloadable Items. http://store.teambuildinginc.com/items/shop-by-publisher/you-can-work-from-anywhere/virtual-team-tip-book/virtual-team-tips-book-virtual-teambook-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4564528/categ_id/25229Team Videos > Videos - The ClassicsMon, 14 Dec 2009 10:21:00 PST Teach your salespeople the basics of smart, collaborative selling with the revised and expanded Selling Skills Inventory. Not only does this instrument measure aptitude, it also outlines a collaborative, step-by-step sales model your reps can put to immediate use. Learning Outcomes Identify selling skills strengths and weaknesses Understand and utilize a model for collaborative selling Learn how to be viewed by customers as a partner, not a manipulator How It Works The instrument begins with 18 selling situations - the type your sales reps are most likely to encounter during a sales call. Each scenario is followed by 4 alternative courses of action. By choosing the actions they would most likely take, individuals generate a profile of how well they use the skills required to sell successfully. Sub scores measure effectiveness in each of the 6 steps of the Collaborative Selling Process. Participants then learn about The Collaborative Selling Process Model. Uses for the Selling Skills Inventory The Selling Skills Inventory is perfect for selling situations in which building long-term customer relationships is critical to the selling process. Appropriate for use with individual sales reps, a group of sales reps in a regional office, or all the sales reps in an entire organization. The Inventory can also be used for individuals who have expressed interest in the area of sales. It may be used by any internal or external sales training consultant, sales training manager, or sales manager with sales rep development responsibilities. Some of the ways in which the Selling Skills Inventory can be used include: As a part of a program to train sales reps in face-to-face selling skills As a development tool used by a sales manager to coach sales reps in conducting sales calls using a collaborative sales approach As an individual assessment tool to help a sales rep identify his or her own selling skills strengths and improvement needs As a tool to help sales reps gain insight into how to conduct successful, face-to-face sales calls using a collaborative sales approach What to Order/Product Contents Order one Facilitator Guide per facilitator and one Participant Guide per participant. Facilitator Guide includes: Administrative guidelines Theoretical background Selling Environment Matrix Model The Collaborative Selling Process Model Experiential learning/training methodology Selling Situation Scales and Rationales Normative data Workshop design Preparation checklist Training design option Training outline template Optional activities Sample copy of Participant Guide CD-ROM containing Microsoft PowerPoint presentation and reproducible masters, including a Certificate of Achievement, Training Evaluation, participant handouts, and overhead transparency masters Convenient binder format Participant Guide includes: 18-item inventory Pressure-sensitive response form Diagrams for charting scores The Collaborative Selling Process Model Interpretive information Reflection questions/action planning Wallet-sized copy of The Collaborative Selling Process Model http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/assessment-series/selling-skills-inventory/selling-skills-inventory-participant-guide-5-pack-0810e3s-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4573595/categ_id/25229Team Videos > Videos - The ClassicsFri, 8 Jan 2010 08:50:00 PST Teach your salespeople the basics of smart, collaborative selling with the revised and expanded Selling Skills Inventory. Not only does this instrument measure aptitude, it also outlines a collaborative, step-by-step sales model your reps can put to immediate use. Learning Outcomes Identify selling skills strengths and weaknesses Understand and utilize a model for collaborative selling Learn how to be viewed by customers as a partner, not a manipulator How It Works The instrument begins with 18 selling situations - the type your sales reps are most likely to encounter during a sales call. Each scenario is followed by 4 alternative courses of action. By choosing the actions they would most likely take, individuals generate a profile of how well they use the skills required to sell successfully. Sub scores measure effectiveness in each of the 6 steps of the Collaborative Selling Process. Participants then learn about The Collaborative Selling Process Model. Uses for the Selling Skills Inventory The Selling Skills Inventory is perfect for selling situations in which building long-term customer relationships is critical to the selling process. Appropriate for use with individual sales reps, a group of sales reps in a regional office, or all the sales reps in an entire organization. The Inventory can also be used for individuals who have expressed interest in the area of sales. It may be used by any internal or external sales training consultant, sales training manager, or sales manager with sales rep development responsibilities. Some of the ways in which the Selling Skills Inventory can be used include: As a part of a program to train sales reps in face-to-face selling skills As a development tool used by a sales manager to coach sales reps in conducting sales calls using a collaborative sales approach As an individual assessment tool to help a sales rep identify his or her own selling skills strengths and improvement needs As a tool to help sales reps gain insight into how to conduct successful, face-to-face sales calls using a collaborative sales approach What to Order/Product Contents Order one Facilitator Guide per facilitator and one Participant Guide per participant. Facilitator Guide includes: Administrative guidelines Theoretical background Selling Environment Matrix Model The Collaborative Selling Process Model Experiential learning/training methodology Selling Situation Scales and Rationales Normative data Workshop design Preparation checklist Training design option Training outline template Optional activities Sample copy of Participant Guide CD-ROM containing Microsoft PowerPoint presentation and reproducible masters, including a Certificate of Achievement, Training Evaluation, participant handouts, and overhead transparency masters Convenient binder format Participant Guide includes: 18-item inventory Pressure-sensitive response form Diagrams for charting scores The Collaborative Selling Process Model Interpretive information Reflection questions/action planning Wallet-sized copy of The Collaborative Selling Process Model http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/assessment-series/selling-skills-inventory/selling-skills-inventory-facilitator-guide-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4573596/categ_id/25229Team Videos > Videos - The ClassicsFri, 8 Jan 2010 08:50:00 PST Common Currency: The Cooperative Competition Game Is it really possible to practice the strategies of competition and cooperation at the same time? Yes! Around the world, production teams, research and development groups, and marketing teams all are benefiting from the power of cooperative-competition. Discover for yourself this fresh approach to individual, team, and organizational development with Common Currency: The Cooperative Competition Game. At a Glance Learning Goal - Teach teams the value of cooperative-competition Participants - Eight teams, consisting of 2-6 players each. However for very small groups, it is possible to play with 6 teams of 2-3 players each. Time Needed - 1 1/2 to 3 hours Scenario - Teams represent fictional countries that are faced with an impending unification of their separate currencies. Armed with limited information about the unification, each country attempts to maximize its own wealth. Because no one country has all the information (or coins), they must negotiate with one another, exchanging information and currency, to achieve individual success. Overview What is cooperative-competition? When teams act with a competitive spirit that motivates them to put forth their best efforts while cooperating on the achievement of similar goals, youve got cooperative-competition. And it can give your organization an edge over the competition. Common Currency uses the concept of cooperative-competition among teams to stress the importance of group interdependence. To win this game, each group must rely on collaboration with others to exchange information and resources. Thus, teams gain an understanding of the beneficial nature of competitiveness as they strive to do their best, while maintaining good working relationships with other groups. All group interactions involve both task (outcome) and relationship (process) skills. Common Currency is an excellent tool to address all aspects of teamwork and strategic planning, including leadership development, open communication, conflict resolution, principled negotiation, problem solving, managing change, and decision making. How the game works Teams representing fictional countries must cooperate in trading coins and information while competing for the most valuable combination of coins. Participants will: Learn the basic principles of cooperative-competition. Discover how cooperative-competition helps teams and individuals achieve the greatest results. Develop the team and interpersonal skills that drive cooperative-competition. Understand how cooperative-competition benefits the entire organization. Change Variation Game The concept of change and how it affects the process of cooperative competition can be illustrated clearly with this variation. The basic game instructions remain the same; however, teams must deal with changes in some of the original information. The new Information Cards affect coin combinations, bonus points, and the total number of coins allowed in the final collection. At this time, the change variation is included with the basic Common Currency game at no charge. When to use Common Currency This game is a flexible, team-based activity that utilizes a wealth of interpersonal and group-process skills. We especially like using it as part of negotiating and strategic planning workshops. But its ideal for a wide array of training topics. The Facilitator Guide includes debriefs for training in team building, communication, negotiating, strategic planning, decision making, problem solving, resource sharing, and more. Also included is a separate change module, which demonstrates the value of cooperative-competition in times of change. Development of the Game The idea for Common Currency came about as the author was exploring the effects of competition on team building. She discovered that very few people were aware of the beneficial nature of competition within a collaborative environment, so she decided to create a game that would demonstrate those benefits. The challenge was to create a game that utilized the spirit of cooperative competition while remaining flexible enough to meet a variety of training needs. The most important issue during development was the use of limited resources to create a heightened sense of competition, while utilizing a process that would require teams to collaborate with each other. This was accomplished in two ways: first, by providing an unequal distribution of coins, with a decreasing amount of coins as the values increased; and second, by formulating several data bits about the coins in the form of Information Cards, which players would need to access to determine game strategies. The cards were made in duplicate to incorporate the risk of negotiating for information that was already known. To further limit these resources, the coins and cards were to be randomly distributed in small portions to each participating group. Therefore, teams would have diverse assortments of coin values and pieces of information. In an attempt to gain the most valuable coin collection, participants would need to cooperate within their own team as well as negotiate with other groups for information and coins. The resulting interactions would establish the basis for the debriefing topics. What to Order Order one Complete Game for up to 8 teams of 2-6 players each. For additional groups or players, order extra game packs as needed. The Complete Game includes: color coins, information cards, identification flags and envelopes, scoring sheets, Facilitator Guide, and sturdy tote box. http://store.teambuildinginc.com/items/shop-by-type/team-building-activities~games/common-currency/common-currency-extra-game-pack-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4573655/categ_id/25229Team Videos > Videos - The ClassicsFri, 8 Jan 2010 11:47:00 PST Common Currency: The Cooperative Competition Game Is it really possible to practice the strategies of competition and cooperation at the same time? Yes! Around the world, production teams, research and development groups, and marketing teams all are benefiting from the power of cooperative-competition. Discover for yourself this fresh approach to individual, team, and organizational development with Common Currency: The Cooperative Competition Game. At a Glance Learning Goal - Teach teams the value of cooperative-competition Participants - Eight teams, consisting of 2-6 players each. However for very small groups, it is possible to play with 6 teams of 2-3 players each. Time Needed - 1 1/2 to 3 hours Scenario - Teams represent fictional countries that are faced with an impending unification of their separate currencies. Armed with limited information about the unification, each country attempts to maximize its own wealth. Because no one country has all the information (or coins), they must negotiate with one another, exchanging information and currency, to achieve individual success. Overview What is cooperative-competition? When teams act with a competitive spirit that motivates them to put forth their best efforts while cooperating on the achievement of similar goals, youve got cooperative-competition. And it can give your organization an edge over the competition. Common Currency uses the concept of cooperative-competition among teams to stress the importance of group interdependence. To win this game, each group must rely on collaboration with others to exchange information and resources. Thus, teams gain an understanding of the beneficial nature of competitiveness as they strive to do their best, while maintaining good working relationships with other groups. All group interactions involve both task (outcome) and relationship (process) skills. Common Currency is an excellent tool to address all aspects of teamwork and strategic planning, including leadership development, open communication, conflict resolution, principled negotiation, problem solving, managing change, and decision making. How the game works Teams representing fictional countries must cooperate in trading coins and information while competing for the most valuable combination of coins. Participants will: Learn the basic principles of cooperative-competition. Discover how cooperative-competition helps teams and individuals achieve the greatest results. Develop the team and interpersonal skills that drive cooperative-competition. Understand how cooperative-competition benefits the entire organization. Change Variation Game The concept of change and how it affects the process of cooperative competition can be illustrated clearly with this variation. The basic game instructions remain the same; however, teams must deal with changes in some of the original information. The new Information Cards affect coin combinations, bonus points, and the total number of coins allowed in the final collection. At this time, the change variation is included with the basic Common Currency game at no charge. When to use Common Currency This game is a flexible, team-based activity that utilizes a wealth of interpersonal and group-process skills. We especially like using it as part of negotiating and strategic planning workshops. But its ideal for a wide array of training topics. The Facilitator Guide includes debriefs for training in team building, communication, negotiating, strategic planning, decision making, problem solving, resource sharing, and more. Also included is a separate change module, which demonstrates the value of cooperative-competition in times of change. Development of the Game The idea for Common Currency came about as the author was exploring the effects of competition on team building. She discovered that very few people were aware of the beneficial nature of competition within a collaborative environment, so she decided to create a game that would demonstrate those benefits. The challenge was to create a game that utilized the spirit of cooperative competition while remaining flexible enough to meet a variety of training needs. The most important issue during development was the use of limited resources to create a heightened sense of competition, while utilizing a process that would require teams to collaborate with each other. This was accomplished in two ways: first, by providing an unequal distribution of coins, with a decreasing amount of coins as the values increased; and second, by formulating several data bits about the coins in the form of Information Cards, which players would need to access to determine game strategies. The cards were made in duplicate to incorporate the risk of negotiating for information that was already known. To further limit these resources, the coins and cards were to be randomly distributed in small portions to each participating group. Therefore, teams would have diverse assortments of coin values and pieces of information. In an attempt to gain the most valuable coin collection, participants would need to cooperate within their own team as well as negotiate with other groups for information and coins. The resulting interactions would establish the basis for the debriefing topics. What to Order Order one Complete Game for up to 8 teams of 2-6 players each. For additional groups or players, order an additional game. The Complete Game includes: color coins, information cards, identification flags and envelopes, scoring sheets, Facilitator Guide, and sturdy tote box. http://store.teambuildinginc.com/items/shop-by-type/team-building-activities~games/common-currency/common-currency-facilitator-guide-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4573657/categ_id/25229Team Videos > Videos - The ClassicsFri, 8 Jan 2010 11:49:00 PST Facilitator Guide includes: Administrative guidelines Theoretical background 2 learning instruments 2 games Adventure simulation Activities Experiential learning/training methodology Training design options Blank training outline Participant Guide content (incorporated into Facilitator Guide) CD-ROM containing Microsoft PowerPoint presentation and reproducible masters, including Certificate of Achievement, Training Evaluation, as well as activity card and overhead transparency masters http://store.teambuildinginc.com/items/shop-by-type/facilitator-kits/creating-team-synergy/creating-team-synergy-facilitator-guide-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4573658/categ_id/25229Team Videos > Videos - The ClassicsFri, 8 Jan 2010 11:54:00 PST The Facilitator Guide contains game overview and introduction; learning goals; facilitator guidelines; training outline; preparation checklist; observer instructions; debrief and discussion questions; training design options; and a CD-ROM containing a Microsoft PowerPoint presentation, participant handouts, and overhead transparency masters. Return to Deir el-Medina Main Page http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/training-resources/deir-el-medina/deir-el-medina-facilitator-guide-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4573660/categ_id/25229Team Videos > Videos - The ClassicsFri, 8 Jan 2010 12:02:00 PST Do Your Best is a set of activities that demonstrates the key principles of setting direction in an organization, group, or team. The short, five-to-fifteen minute activities provide an active, stimulating means of uncovering the crucial principles of setting mission, vision, and goals. Overview Do Your Best contains three modules - one for mission, one for vision, and one for goal setting. Each module contains six to seven activities in which participants use acrylic blocks to build walls. The facilitator can use any or all of the activities depending on time constraints and the particular needs for the training group. Each activity demonstrates a different direction-setting principle and can be run independently of the other activities. Each module, taken as a whole, builds to the point of having participants craft their own direction piece (vision, mission, or set of goals). How It Works The original Do Your Best exercise was developed as an experiential means of teaching well-researched goal-setting principles. The intent was to give participants a hands-on experience that was involving and fun yet demonstrated how goals should be set. The same involving aspects of Do Your Best that make it appropriate for teaching goal setting also make it appropriate for teaching mission and vision construction. Participants discover the principles through participation in activities rather than through lecture using the three activity modules included in the Do Your Best game. Mission Module: Contains five activities, each demonstrating one of the five mission principles, plus one final activity that involves the group writing its own mission. Vision Module: Contains five activities, each demonstrating one of the five vision principles, plus one final activity that involves the group writing its own vision. Goal Setting Module: Contains six activities, each demonstrating one of the six goal-setting principles, plus one final activity that involves the group setting its own goals. What to Order Each Do Your Best kit contains: convenient 3-ring binder reproducible participant materials for vision, mission, and goal-setting sections complete facilitator guide transparency masters 4 boxes of 30 acrylic blocks 12 laminated Instructions sheets heavy-duty HRDQ tote bag Extra Game Packs, order one per team, which includes: 1 box of 30 acrylic blocks 3 laminated Instructions sheets Click Here to Return to the Do Your Best Main Pagehttp://store.teambuildinginc.com/items/shop-by-type/team-building-activities~games/do-your-best/do-your-best-facilitator-guide-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4573662/categ_id/25229Team Videos > Videos - The ClassicsFri, 8 Jan 2010 12:07:00 PST The NCP Facilitator Kit is a completely self-contained training program complete with training workshop outline. Since it contains a copy of the Participant Guide, it also serves as a complete preview kit. Facilitator Kit includes: Administrative guidelines Theoretical background Normative data Step-by-step half-day workshop design Communication Mastery Skills (resource for application in workplace) Sample copy of the Participant Guide CD-ROM containing Microsoft PowerPoint presentation and overhead transparency masters Return to the Neurolinguistic Communication Profile main page http://store.teambuildinginc.com/items/team-profiles~assessments/neurolinguistic-communication-profile/neurolinguistic-communication-profile-participant-guide-5-pack-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4574857/categ_id/25229Team Videos > Videos - The ClassicsSun, 10 Jan 2010 16:28:00 PST Adapting Your Style If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title As most experienced leaders know, people come in all shapes and sizes, and what works for one employee (in terms of communicating, motivating, giving feedback, etc.) doesnt have the same results with another employee. Understanding and speaking to different styles will make you a more effective leader. In this program you will assess your personal leadership style and apply and practice tools for building connections with employees, running productive meetings and enhancing employee motivation. This behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether youve performed 100 interviews or you are new to the interviewing world, this program will give you knowledge and tools to use immediately in your next interview. The outcome? Youll have better interviewing skills which lead to better hires and a competitive edge for your organization. Adapting Your Style Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~adapting-your-style/tote-train-adapting-your-style-facilitator-guide-2710e1ays-t-fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596468/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 06:48:00 PST Adapting Your Style If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title As most experienced leaders know, people come in all shapes and sizes, and what works for one employee (in terms of communicating, motivating, giving feedback, etc.) doesnt have the same results with another employee. Understanding and speaking to different styles will make you a more effective leader. In this program you will assess your personal leadership style and apply and practice tools for building connections with employees, running productive meetings and enhancing employee motivation. This behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether youve performed 100 interviews or you are new to the interviewing world, this program will give you knowledge and tools to use immediately in your next interview. The outcome? Youll have better interviewing skills which lead to better hires and a competitive edge for your organization. Adapting Your Style Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~adapting-your-style/tote-train-adapting-your-syle-facilitator-kit-2710e1ays-t-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596472/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 06:54:00 PST Adapting Your Style If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title As most experienced leaders know, people come in all shapes and sizes, and what works for one employee (in terms of communicating, motivating, giving feedback, etc.) doesnt have the same results with another employee. Understanding and speaking to different styles will make you a more effective leader. In this program you will assess your personal leadership style and apply and practice tools for building connections with employees, running productive meetings and enhancing employee motivation. This behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether youve performed 100 interviews or you are new to the interviewing world, this program will give you knowledge and tools to use immediately in your next interview. The outcome? Youll have better interviewing skills which lead to better hires and a competitive edge for your organization. Adapting Your Style Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~adapting-your-style/tote-train-adapting-your-syle-participant-guide-2710e1ays-t-pg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596480/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 08:44:00 PST Behavioral Interviewing If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title This behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether youve performed 100 interviews or you are new to the interviewing world, this program will give you knowledge and tools to use immediately in your next interview. The outcome? Youll have better interviewing skills which lead to better hires and a competitive edge for your organization. Considered by managers as one of the most onerous tasks, this course demonstrates how to design and present a professional budget. Participants will see the value of budgeting and how to perform the process correctly. The budget process is broken down into eight simple steps and offers helpful tools to design a budget from scratch. After completing this course, you will be able to turn your departmental and personal goals into numbers, build, negotiate and manage your budget...even if you arent a numbers person. Behavioral Interviewing Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~behavioral-interviewing-/tote-train-behavioral-interviewing-facilitator-kit-2710e1bi-t-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596482/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 08:56:00 PST Behavioral Interviewing If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title This behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether youve performed 100 interviews or you are new to the interviewing world, this program will give you knowledge and tools to use immediately in your next interview. The outcome? Youll have better interviewing skills which lead to better hires and a competitive edge for your organization. Considered by managers as one of the most onerous tasks, this course demonstrates how to design and present a professional budget. Participants will see the value of budgeting and how to perform the process correctly. The budget process is broken down into eight simple steps and offers helpful tools to design a budget from scratch. After completing this course, you will be able to turn your departmental and personal goals into numbers, build, negotiate and manage your budget...even if you arent a numbers person. Behavioral Interviewing Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~behavioral-interviewing-/tote-train-behavioral-interviewing-facilitator-guide-2710e1bi-t-fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596483/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 08:56:00 PST Behavioral Interviewing If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title This behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether youve performed 100 interviews or you are new to the interviewing world, this program will give you knowledge and tools to use immediately in your next interview. The outcome? Youll have better interviewing skills which lead to better hires and a competitive edge for your organization. Considered by managers as one of the most onerous tasks, this course demonstrates how to design and present a professional budget. Participants will see the value of budgeting and how to perform the process correctly. The budget process is broken down into eight simple steps and offers helpful tools to design a budget from scratch. After completing this course, you will be able to turn your departmental and personal goals into numbers, build, negotiate and manage your budget...even if you arent a numbers person. Behavioral Interviewing Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~behavioral-interviewing-/tote-train-behavioral-interviewing-participant-guide-2710e1bi-t-pg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596485/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 08:57:00 PST Tote and Train: Budgeting Basics If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title Considered by managers as one of the most onerous tasks, this course demonstrates how to design and present a professional budget. Participants will see the value of budgeting and how to perform the process correctly. The budget process is broken down into eight simple steps and offers helpful tools to design a budget from scratch. After completing this course, you will be able to turn your departmental and personal goals into numbers, build, negotiate and manage your budget...even if you arent a numbers person. When talking about trust in the workplace, there are two levels of trust that are in play, organizational trust and personal trust. Many times these two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire a trusting culture, recognize and practice the Five Pillars of Trust and regain trust that has been lost. Trust is the key to a cohesive and collaborative organizational culture. Budgeting Basics Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~budgeting-basics/tote-train-budgeting-basics-facilitator-guide-2710e1bb-t-fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596487/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 09:02:00 PST Tote and Train: Budgeting Basics If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title Considered by managers as one of the most onerous tasks, this course demonstrates how to design and present a professional budget. Participants will see the value of budgeting and how to perform the process correctly. The budget process is broken down into eight simple steps and offers helpful tools to design a budget from scratch. After completing this course, you will be able to turn your departmental and personal goals into numbers, build, negotiate and manage your budget...even if you arent a numbers person. When talking about trust in the workplace, there are two levels of trust that are in play, organizational trust and personal trust. Many times these two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire a trusting culture, recognize and practice the Five Pillars of Trust and regain trust that has been lost. Trust is the key to a cohesive and collaborative organizational culture. Budgeting Basics Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~budgeting-basics/tote-train-budgeting-basics-participant-guide-2710e1bb-t-pg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596488/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 09:02:00 PST Tote and Train: Budgeting Basics If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title Considered by managers as one of the most onerous tasks, this course demonstrates how to design and present a professional budget. Participants will see the value of budgeting and how to perform the process correctly. The budget process is broken down into eight simple steps and offers helpful tools to design a budget from scratch. After completing this course, you will be able to turn your departmental and personal goals into numbers, build, negotiate and manage your budget...even if you arent a numbers person. When talking about trust in the workplace, there are two levels of trust that are in play, organizational trust and personal trust. Many times these two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire a trusting culture, recognize and practice the Five Pillars of Trust and regain trust that has been lost. Trust is the key to a cohesive and collaborative organizational culture. Budgeting Basics Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~budgeting-basics/tote-train-budgeting-basics-facilitator-kit-2710e1bb-t-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596490/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 09:03:00 PST Tote and Train: Building Organizational Trust If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. Getting started is easy Each kit comes complete with a Facilitator Guide, 10 Participant Guides, and a PowerPoint presentation on CD-ROM, all packaged neatly in a sturdy tote bag. No certification is required, so you can train at a moments notice. Training more than 10 people? Scheduling multiple sessions? No problem. Simply order additional Participant Guides as needed. What you get Each complete kit includes enough materials to train up to 10 participants: - Facilitator Guide with step-by-step guidelines - 10 Participant Guides for classroom learning - PowerPoint presentation on CD-ROM - Sturdy tote bag for on-the-go training. About this title When talking about trust in the workplace, there are two levels of trust that are in play, organizational trust and personal trust. Many times these two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire a trusting culture, recognize and practice the Five Pillars of Trust and regain trust that has been lost. Trust is the key to a cohesive and collaborative organizational culture. Do manners matter? You bet. A company without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues. On an individual level, when you don?t use manners and common courtesy, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities. This program provides guidelines for common business etiquette, how to show respect for yourself and others, how to establish positive connections with anyone, and how to choose polite and positive responses to rude behavior. Building Organizational Trust Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~building-organizational-trust/tote-train-building-organizational-trust-facilitator-kit-2710e1bot-t-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596492/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 09:11:00 PST Tote and Train: Building Organizational Trust If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. Getting started is easy Each kit comes complete with a Facilitator Guide, 10 Participant Guides, and a PowerPoint presentation on CD-ROM, all packaged neatly in a sturdy tote bag. No certification is required, so you can train at a moments notice. Training more than 10 people? Scheduling multiple sessions? No problem. Simply order additional Participant Guides as needed. What you get Each complete kit includes enough materials to train up to 10 participants: - Facilitator Guide with step-by-step guidelines - 10 Participant Guides for classroom learning - PowerPoint presentation on CD-ROM - Sturdy tote bag for on-the-go training. About this title When talking about trust in the workplace, there are two levels of trust that are in play, organizational trust and personal trust. Many times these two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire a trusting culture, recognize and practice the Five Pillars of Trust and regain trust that has been lost. Trust is the key to a cohesive and collaborative organizational culture. Do manners matter? You bet. A company without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues. On an individual level, when you don?t use manners and common courtesy, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities. This program provides guidelines for common business etiquette, how to show respect for yourself and others, how to establish positive connections with anyone, and how to choose polite and positive responses to rude behavior. Building Organizational Trust Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~building-organizational-trust/tote-train-building-organizational-trust-facilitator-guide-2710e1bot-t-fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596493/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 09:11:00 PST Tote and Train: Building Organizational Trust If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. Getting started is easy Each kit comes complete with a Facilitator Guide, 10 Participant Guides, and a PowerPoint presentation on CD-ROM, all packaged neatly in a sturdy tote bag. No certification is required, so you can train at a moments notice. Training more than 10 people? Scheduling multiple sessions? No problem. Simply order additional Participant Guides as needed. What you get Each complete kit includes enough materials to train up to 10 participants: - Facilitator Guide with step-by-step guidelines - 10 Participant Guides for classroom learning - PowerPoint presentation on CD-ROM - Sturdy tote bag for on-the-go training. About this title When talking about trust in the workplace, there are two levels of trust that are in play, organizational trust and personal trust. Many times these two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire a trusting culture, recognize and practice the Five Pillars of Trust and regain trust that has been lost. Trust is the key to a cohesive and collaborative organizational culture. Do manners matter? You bet. A company without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues. On an individual level, when you don?t use manners and common courtesy, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities. This program provides guidelines for common business etiquette, how to show respect for yourself and others, how to establish positive connections with anyone, and how to choose polite and positive responses to rude behavior. Building Organizational Trust Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~building-organizational-trust/tote-train-building-organizational-trust-participant-guide-2710e1bot-t-pg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596495/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 09:12:00 PST Tote and Train: Business Etiquette If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title Do manners matter? You bet. A company without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues. On an individual level, when you dont use manners and common courtesy, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities. This program provides guidelines for common business etiquette, how to show respect for yourself and others, how to establish positive connections with anyone, and how to choose polite and positive responses to rude behavior. Todays work environment has put a high priority on bright, talented, enthusiastic employees. However, these are the very employees who are frequently recruited away by headhunters and other organizations. So, how do you keep your best employees? By working with them to create a meaningful career development plan, and following through on it. Career planning and development is geared for supervisors and managers who seek to assist employees in their development. However, one of the best ways for supervisors to understand how the process works is to experience it for themselves. In this program you will do all the activities and assessments first-hand; giving you all the skills and tools to apply these to your employees after the program. Business Etiquette Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~business-etiquette/tote-train-business-etiquette-facilitator-kit-2710e1be-t-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596499/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 09:18:00 PST Tote and Train: Business Etiquette If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title Do manners matter? You bet. A company without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues. On an individual level, when you dont use manners and common courtesy, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities. This program provides guidelines for common business etiquette, how to show respect for yourself and others, how to establish positive connections with anyone, and how to choose polite and positive responses to rude behavior. Todays work environment has put a high priority on bright, talented, enthusiastic employees. However, these are the very employees who are frequently recruited away by headhunters and other organizations. So, how do you keep your best employees? By working with them to create a meaningful career development plan, and following through on it. Career planning and development is geared for supervisors and managers who seek to assist employees in their development. However, one of the best ways for supervisors to understand how the process works is to experience it for themselves. In this program you will do all the activities and assessments first-hand; giving you all the skills and tools to apply these to your employees after the program. Business Etiquette Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~business-etiquette/tote-train-business-etiquette-facilitator-guide-2710e1be-t-fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596501/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 09:19:00 PST Tote and Train: Business Etiquette If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title Do manners matter? You bet. A company without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues. On an individual level, when you dont use manners and common courtesy, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities. This program provides guidelines for common business etiquette, how to show respect for yourself and others, how to establish positive connections with anyone, and how to choose polite and positive responses to rude behavior. Todays work environment has put a high priority on bright, talented, enthusiastic employees. However, these are the very employees who are frequently recruited away by headhunters and other organizations. So, how do you keep your best employees? By working with them to create a meaningful career development plan, and following through on it. Career planning and development is geared for supervisors and managers who seek to assist employees in their development. However, one of the best ways for supervisors to understand how the process works is to experience it for themselves. In this program you will do all the activities and assessments first-hand; giving you all the skills and tools to apply these to your employees after the program. Business Etiquette Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~business-etiquette/tote-train-business-etiquette-participant-guide-2710e1be-t-pg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596503/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 09:20:00 PST Tote and Train: Career Planning and Development If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title Todays work environment has put a high priority on bright, talented, enthusiastic employees. However, these are the very employees who are frequently recruited away by headhunters and other organizations. So, how do you keep your best employees? By working with them to create a meaningful career development plan, and following through on it. Career planning and development is geared for supervisors and managers who seek to assist employees in their development. However, one of the best ways for supervisors to understand how the process works is to experience it for themselves. In this program you will do all the activities and assessments first-hand; giving you all the skills and tools to apply these to your employees after the program. This course explores how to challenge individual negativity as well as how to protect yourself from the negativity of others. Behavioral models to use in coaching yourself and others in how to build optimistic responses to any given situation are taught. Learn how negative norms become entrenched in an organization, department or team and how to create a more positive working environment. Career Planning and Development Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~career-planning-and-development/tote-train-career-planning-and-development-facilitator-kit-2710e1cpd-t-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596555/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 11:24:00 PST Tote and Train: Career Planning and Development If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title Todays work environment has put a high priority on bright, talented, enthusiastic employees. However, these are the very employees who are frequently recruited away by headhunters and other organizations. So, how do you keep your best employees? By working with them to create a meaningful career development plan, and following through on it. Career planning and development is geared for supervisors and managers who seek to assist employees in their development. However, one of the best ways for supervisors to understand how the process works is to experience it for themselves. In this program you will do all the activities and assessments first-hand; giving you all the skills and tools to apply these to your employees after the program. This course explores how to challenge individual negativity as well as how to protect yourself from the negativity of others. Behavioral models to use in coaching yourself and others in how to build optimistic responses to any given situation are taught. Learn how negative norms become entrenched in an organization, department or team and how to create a more positive working environment. Career Planning and Development Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~career-planning-and-development/tote-train-career-planning-and-development-facilitator-guide-2710e1cpd-t-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596556/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 11:24:00 PST Tote and Train: Career Planning and Development If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title Todays work environment has put a high priority on bright, talented, enthusiastic employees. However, these are the very employees who are frequently recruited away by headhunters and other organizations. So, how do you keep your best employees? By working with them to create a meaningful career development plan, and following through on it. Career planning and development is geared for supervisors and managers who seek to assist employees in their development. However, one of the best ways for supervisors to understand how the process works is to experience it for themselves. In this program you will do all the activities and assessments first-hand; giving you all the skills and tools to apply these to your employees after the program. This course explores how to challenge individual negativity as well as how to protect yourself from the negativity of others. Behavioral models to use in coaching yourself and others in how to build optimistic responses to any given situation are taught. Learn how negative norms become entrenched in an organization, department or team and how to create a more positive working environment. Career Planning and Development Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~career-planning-and-development/tote-train-career-planning-and-development-participant-guide-2710e1cpd-t-pg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596557/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 11:26:00 PST Tote and Train: Challenging Negative Attitudes If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title This course explores how to challenge individual negativity as well as how to protect yourself from the negativity of others. Behavioral models to use in coaching yourself and others in how to build optimistic responses to any given situation are taught. Learn how negative norms become entrenched in an organization, department or team and how to create a more positive working environment. It sounds so straight forward, be nice to others. But is it really? It is not always a given that you will like the people that you work with, but it is important to understand the value of being civil to one another. In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the organizational culture into one of trust and teamwork. This course allows participants to practice techniques for running productive meetings and one on ones, as well as build effective incentive programs to enhance employee motivation. Challenging Negative Attitudes Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~challenging-negative-attitudes/tote-train-challenging-negative-attitudes-facilitator-kit-2710e1cna-t-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596558/categ_id/25229Team Videos > Videos - The ClassicsFri, 12 Feb 2010 11:31:00 PST Tote and Train: Challenging Negative Attitudes If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title This course explores how to challenge individual negativity as well as how to protect yourself from the negativity of others. Behavioral models to use in coaching yourself and others in how to build optimistic responses to any given situation are taught. Learn how negative norms become entrenched in an organization, department or team and how to create a more positive working environment. It sounds so straight forward, be nice to others. But is it really? It is not always a given that you will like the people that you work with, but it is important to understand the value of being civil to one another. In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the organizational culture into one of trust and teamwork. This course allows participants to practice techniques for running productive meetings and one on ones, as well as build effective incentive programs to enhance employee motivation. Challenging Negative Attitudes Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~challenging-negative-attitudes/tote-train-challenging-negative-attitudes-facilitator-guide-2710e1cna-t-fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596989/categ_id/25229Team Videos > Videos - The ClassicsMon, 15 Feb 2010 08:22:00 PST Tote and Train: Challenging Negative Attitudes If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title This course explores how to challenge individual negativity as well as how to protect yourself from the negativity of others. Behavioral models to use in coaching yourself and others in how to build optimistic responses to any given situation are taught. Learn how negative norms become entrenched in an organization, department or team and how to create a more positive working environment. It sounds so straight forward, be nice to others. But is it really? It is not always a given that you will like the people that you work with, but it is important to understand the value of being civil to one another. In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the organizational culture into one of trust and teamwork. This course allows participants to practice techniques for running productive meetings and one on ones, as well as build effective incentive programs to enhance employee motivation. Challenging Negative Attitudes Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~challenging-negative-attitudes/tote-train-challenging-negative-attitudes-participant-guide-2710e1cna-t-pg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596992/categ_id/25229Team Videos > Videos - The ClassicsMon, 15 Feb 2010 08:23:00 PST Tote and Train: Civility in the Workplace If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title It sounds so straight forward, be nice to others. But is it really? It is not always a given that you will like the people that you work with, but it is important to understand the value of being civil to one another. In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the organizational culture into one of trust and teamwork. This course allows participants to practice techniques for running productive meetings and one on ones, as well as build effective incentive programs to enhance employee motivation. A good coach can be described as an expert questioner, with the ability to ask the right questions at the right time and respond to the needs of the individual being coached. Discover how to build your coaching expertise with this half-day program designed to address coaching for improving performance in specific areas, as well as in the larger scope of career development. Learn to establish the context of a situation and lead a series of coaching conversations that make the individual responsible for proactively defining goals and becoming accountable to their commitments. Understand how the various aspects of coaching conversations -- such as defining the opportunity or problem, analyzing options, and developing an action plan -- can motivate and support individuals to help them successfully meet their goals. This course is designed to build upon the concepts learned in The Art of Successful Coaching. If participants have completed that course, the discussion of coaching techniques and tools can be covered as a review and more time can be spent on the conversations - allowing more than one student to practice the skills. The course was also designed to work as a stand-alone program, in which case more time can be spent on the techniques and tools, with the conversations being used to demonstrate them. Civility in the Workplace Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~civility-in-the-workplace/tote-train-civility-in-the-workplace-facilitator-kit-2710e1cw-t-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4596994/categ_id/25229Team Videos > Videos - The ClassicsMon, 15 Feb 2010 08:20:00 PST Conflict isnt always a negative influence in teams and organizations. This instrument assesses individual approaches to conflict and shows how to make conflict a constructive, rather than destructive, force in your workplace. This revised and improved edition includes new scales to measure teams approach to conflict as wellas each individuals approach. The instrument consists of 10 vignettes which describe realistic workplace conflicts. For each vignette, participants are presented with five possible responses to the conflict, and are instructed to indicate which ones most closely describe howthey would actually deal with the situation. The results give respondents an accurate assessment and understanding of their own natural approaches to dealing with conflict, and provide a starting point for developing the skills necessary to begin managing conflict constructively. An accompanying Trainers Guide provides explanations of each vignette and discussion of typical responses to each. It also includes workshop designs, a lecturette, overhead transparency masters, norms, and references. Managing Conflict Constructively is a helpful participant handout which provides background information on conflict management. http://store.teambuildinginc.com/items/shop-by-publisher/hrd-press/activities-skill-builders/managing-conflict-constructively/conflict-style-inventory-trainer-guide-csitg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4597010/categ_id/25229Team Videos > Videos - The ClassicsMon, 15 Feb 2010 09:20:00 PST Tote and Train: Civility in the Workplace If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title It sounds so straight forward, be nice to others. But is it really? It is not always a given that you will like the people that you work with, but it is important to understand the value of being civil to one another. In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the organizational culture into one of trust and teamwork. This course allows participants to practice techniques for running productive meetings and one on ones, as well as build effective incentive programs to enhance employee motivation. A good coach can be described as an expert questioner, with the ability to ask the right questions at the right time and respond to the needs of the individual being coached. Discover how to build your coaching expertise with this half-day program designed to address coaching for improving performance in specific areas, as well as in the larger scope of career development. Learn to establish the context of a situation and lead a series of coaching conversations that make the individual responsible for proactively defining goals and becoming accountable to their commitments. Understand how the various aspects of coaching conversations -- such as defining the opportunity or problem, analyzing options, and developing an action plan -- can motivate and support individuals to help them successfully meet their goals. This course is designed to build upon the concepts learned in The Art of Successful Coaching. If participants have completed that course, the discussion of coaching techniques and tools can be covered as a review and more time can be spent on the conversations - allowing more than one student to practice the skills. The course was also designed to work as a stand-alone program, in which case more time can be spent on the techniques and tools, with the conversations being used to demonstrate them. Civility in the Workplace Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~civility-in-the-workplace/tote-train-civility-in-the-workplace-facilitator-guide-2710e1cw-t-fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4597054/categ_id/25229Team Videos > Videos - The ClassicsMon, 15 Feb 2010 11:17:00 PST Tote and Train: Civility in the Workplace If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title It sounds so straight forward, be nice to others. But is it really? It is not always a given that you will like the people that you work with, but it is important to understand the value of being civil to one another. In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the organizational culture into one of trust and teamwork. This course allows participants to practice techniques for running productive meetings and one on ones, as well as build effective incentive programs to enhance employee motivation. A good coach can be described as an expert questioner, with the ability to ask the right questions at the right time and respond to the needs of the individual being coached. Discover how to build your coaching expertise with this half-day program designed to address coaching for improving performance in specific areas, as well as in the larger scope of career development. Learn to establish the context of a situation and lead a series of coaching conversations that make the individual responsible for proactively defining goals and becoming accountable to their commitments. Understand how the various aspects of coaching conversations -- such as defining the opportunity or problem, analyzing options, and developing an action plan -- can motivate and support individuals to help them successfully meet their goals. This course is designed to build upon the concepts learned in The Art of Successful Coaching. If participants have completed that course, the discussion of coaching techniques and tools can be covered as a review and more time can be spent on the conversations - allowing more than one student to practice the skills. The course was also designed to work as a stand-alone program, in which case more time can be spent on the techniques and tools, with the conversations being used to demonstrate them. Civility in the Workplace Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~civility-in-the-workplace/tote-train-civility-in-the-workplace-participant-guide-2710e1cw-t-pg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4597056/categ_id/25229Team Videos > Videos - The ClassicsMon, 15 Feb 2010 11:26:00 PST Tote and Train: Coaching Conversations Facilitator Kit If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title A good coach can be described as an expert questioner, with the ability to ask the right questions at the right time and respond to the needs of the individual being coached. Discover how to build your coaching expertise with this half-day program designed to address coaching for improving performance in specific areas, as well as in the larger scope of career development. Learn to establish the context of a situation and lead a series of coaching conversations that make the individual responsible for proactively defining goals and becoming accountable to their commitments. Understand how the various aspects of coaching conversations -- such as defining the opportunity or problem, analyzing options, and developing an action plan -- can motivate and support individuals to help them successfully meet their goals. This course is designed to build upon the concepts learned in The Art of Successful Coaching. If participants have completed that course, the discussion of coaching techniques and tools can be covered as a review and more time can be spent on the conversations - allowing more than one student to practice the skills. The course was also designed to work as a stand-alone program, in which case more time can be spent on the techniques and tools, with the conversations being used to demonstrate them. This is an accelerated learning program in which learners will complete a series of activities through which they will learn communication skills, as well as uncover a murder mystery. In this course the instructor plays both the trainer, as well as a cantankerous police chief. The theme transports participants through assertive speaking skills, active listening skills and appropriate conflict resolution techniques, all the while trying to figure out the who done it mystery theme. Coaching Conversations Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~coaching-conversations/tote-train-coaching-conversations-facilitator-kit-2710e1coach-t-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4597063/categ_id/25229Team Videos > Videos - The ClassicsMon, 15 Feb 2010 11:34:00 PST Tote and Train: Coaching Conversations Facilitator Kit If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title A good coach can be described as an expert questioner, with the ability to ask the right questions at the right time and respond to the needs of the individual being coached. Discover how to build your coaching expertise with this half-day program designed to address coaching for improving performance in specific areas, as well as in the larger scope of career development. Learn to establish the context of a situation and lead a series of coaching conversations that make the individual responsible for proactively defining goals and becoming accountable to their commitments. Understand how the various aspects of coaching conversations -- such as defining the opportunity or problem, analyzing options, and developing an action plan -- can motivate and support individuals to help them successfully meet their goals. This course is designed to build upon the concepts learned in The Art of Successful Coaching. If participants have completed that course, the discussion of coaching techniques and tools can be covered as a review and more time can be spent on the conversations - allowing more than one student to practice the skills. The course was also designed to work as a stand-alone program, in which case more time can be spent on the techniques and tools, with the conversations being used to demonstrate them. This is an accelerated learning program in which learners will complete a series of activities through which they will learn communication skills, as well as uncover a murder mystery. In this course the instructor plays both the trainer, as well as a cantankerous police chief. The theme transports participants through assertive speaking skills, active listening skills and appropriate conflict resolution techniques, all the while trying to figure out the who done it mystery theme. Coaching Conversations Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~coaching-conversations/tote-train-coaching-conversations-participant-guide-2710e1coach-t-pg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4597066/categ_id/25229Team Videos > Videos - The ClassicsMon, 15 Feb 2010 11:37:00 PST Tote and Train: Coaching Conversations Facilitator Kit If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title A good coach can be described as an expert questioner, with the ability to ask the right questions at the right time and respond to the needs of the individual being coached. Discover how to build your coaching expertise with this half-day program designed to address coaching for improving performance in specific areas, as well as in the larger scope of career development. Learn to establish the context of a situation and lead a series of coaching conversations that make the individual responsible for proactively defining goals and becoming accountable to their commitments. Understand how the various aspects of coaching conversations -- such as defining the opportunity or problem, analyzing options, and developing an action plan -- can motivate and support individuals to help them successfully meet their goals. This course is designed to build upon the concepts learned in The Art of Successful Coaching. If participants have completed that course, the discussion of coaching techniques and tools can be covered as a review and more time can be spent on the conversations - allowing more than one student to practice the skills. The course was also designed to work as a stand-alone program, in which case more time can be spent on the techniques and tools, with the conversations being used to demonstrate them. This is an accelerated learning program in which learners will complete a series of activities through which they will learn communication skills, as well as uncover a murder mystery. In this course the instructor plays both the trainer, as well as a cantankerous police chief. The theme transports participants through assertive speaking skills, active listening skills and appropriate conflict resolution techniques, all the while trying to figure out the who done it mystery theme. Coaching Conversations Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~coaching-conversations/tote-train-coaching-conversations-facilitator-guide-2710e1coach-t-fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4597067/categ_id/25229Team Videos > Videos - The ClassicsMon, 15 Feb 2010 11:39:00 PST Tote and Train: Communication Skills for Emerging Leaders If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title Todays leaders need to be able to establish good lines of communication quickly and effectively. This course allows participants to assess their communication style based on the Myers Briggs Personality Inventory. They will use this knowledge to identify their audience, decide the most appropriate communication approach and practice communication skills needed for powerful and effective leadership. This product includes a section on personality type which requires the administration of the Myers Briggs Type Indicator (MBTI). You can purchase the MBTI directly from Consulting Psychologists Press, or a similar Jungian-based personality assessment such as Personal Style Inventory available from HRDQ. In todays fast-paced world, employees have to be able to get their point across quickly or they wont be effective. To succeed in this type of environment, technical professionals need effective communication skills to accompany their technical prowess. The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the ability to perform the technical aspects of the job. This program will help technical employees build rapport with a wide variety of individuals, prepare effective business documents and prevent unnecessary conflict. Communication Skills for Emerging Leaders Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~communication-for-emerging-leaders/tote-train-communication-for-emerging-leaders-facilitator-kit-2710e1csel-t-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4597069/categ_id/25229Team Videos > Videos - The ClassicsMon, 15 Feb 2010 11:46:00 PST Tote and Train: Communication Skills for Emerging Leaders If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title Todays leaders need to be able to establish good lines of communication quickly and effectively. This course allows participants to assess their communication style based on the Myers Briggs Personality Inventory. They will use this knowledge to identify their audience, decide the most appropriate communication approach and practice communication skills needed for powerful and effective leadership. This product includes a section on personality type which requires the administration of the Myers Briggs Type Indicator (MBTI). You can purchase the MBTI directly from Consulting Psychologists Press, or a similar Jungian-based personality assessment such as Personal Style Inventory available from HRDQ. In todays fast-paced world, employees have to be able to get their point across quickly or they wont be effective. To succeed in this type of environment, technical professionals need effective communication skills to accompany their technical prowess. The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the ability to perform the technical aspects of the job. This program will help technical employees build rapport with a wide variety of individuals, prepare effective business documents and prevent unnecessary conflict. Communication Skills for Emerging Leaders Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~communication-for-emerging-leaders/tote-train-communication-for-emerging-leaders-facilitator-guide-2710e1csel-t-fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4597070/categ_id/25229Team Videos > Videos - The ClassicsMon, 15 Feb 2010 11:44:00 PST Tote and Train: Communication Skills for Emerging Leaders If youre in need of a convenient and affordable way to meet your ongoing workplace learning needs, look no further. Introducing Tote and Train, a library of 80 half-day to multi-day classroom training programs. You choose the titles you want; we deliver everything you need to train up to 10 participants. About this title Todays leaders need to be able to establish good lines of communication quickly and effectively. This course allows participants to assess their communication style based on the Myers Briggs Personality Inventory. They will use this knowledge to identify their audience, decide the most appropriate communication approach and practice communication skills needed for powerful and effective leadership. This product includes a section on personality type which requires the administration of the Myers Briggs Type Indicator (MBTI). You can purchase the MBTI directly from Consulting Psychologists Press, or a similar Jungian-based personality assessment such as Personal Style Inventory available from HRDQ. In todays fast-paced world, employees have to be able to get their point across quickly or they wont be effective. To succeed in this type of environment, technical professionals need effective communication skills to accompany their technical prowess. The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the ability to perform the technical aspects of the job. This program will help technical employees build rapport with a wide variety of individuals, prepare effective business documents and prevent unnecessary conflict. Communication Skills for Emerging Leaders Preview http://store.teambuildinginc.com/items/shop-by-type/new-products/tote~train~communication-for-emerging-leaders/tote-train-communication-for-emerging-leaders-participant-guide-2710e1csel-t-fg-copy-1-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4597073/categ_id/25229Team Videos > Videos - The ClassicsMon, 15 Feb 2010 11:48:00 PST Coaching Job Skills I do a lot to motivate the team to meet our departments quarterly targets, but is that really job-focused coaching? Managers are responsible for so much these days - hiring staff, meeting budget targets, and achieving department goals. It would be easy to simply ignore individual job task coaching. Shouldnt managers spend their time driving team performance and not developing individual performers? For over 20 years, weve helped thousands of organizations equip managers with the skills they need to succeed. Our experience is that a managers coaching skills have a direct impact on business results. Managers who care enough to both help and train their team members elicit cooperation, win team member confidence, create more successful business units, and ultimately impact an entire organizations success. Coaching Job Skills provides the tools necessary to successfully coach individuals to perform a job, a task, or a skill. In order to achieve results, coaching must go beyond just showing how to do something. Coaching involves observing, analyzing demonstrating, and giving feedback. Its a process of developing relationships with team members - relationships that ultimately can build the trust and respect that are the foundation of successful organizations. Program Description Coaching Job Skills Helps managers learn how to effectively coach individuals through a process of observation, analysis and communication. By carefully planning one-on-one discussions, managers can have the greatest impact and gain individual commitment to achieving results. Throughout the workshop, managers will review video presentations and case studies, participate in group discussions, practice new skills and receive immediate feedback. Managers leave the workshop with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-hour workshop is designed for 6-18 participants and includes the following: Understanding Job Skills Learning the Coaching Process Identifying Coachable Performance Problems Impact Managers and team leaders will be able to: Understand what coaching is, why it is important, and how it supports individual and company goals. Prepare for a coaching session by using observation and analysis to build a plan for a successful dialog. Hold a coaching conversation that improves an individuals performance and increases productivity. Use coaching as a way to build a valuable sense of teamwork between the team leader and team member through communication, shared goals and collaboration. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. http://store.teambuildinginc.com/items/shop-by-publisher/vital-learning/vital-learning-online/coaching-job-skills/coaching-job-skills-vlwb-cjs-121300-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4613626/categ_id/25229Team Videos > Videos - The ClassicsThu, 18 Feb 2010 10:44:00 PST Essential Skills of Communicating He was one of our top performers. Everyone loved working with him. So why is he failing as a manager? It seems like a logical step. Take your top performers and promote them into management positions. Have them transfer their individual style and success to the whole team. It can work, but it usually doesnt. Why not? Because... Great contributors do not automatically make great leaders. Our experience has proven that the skills required to perform as an individual are fundamentally different from the skills critical to leading a team. For over 20 years, Vital Learnings Supervision Series has helped thousands of organizations equip managers with the tools they need to succeed. We know that managers who dont have the skills required to lead will have a negative impact well beyond their work teams. In fact, their failure can limit the success of an entire organization. The management skill level of first-line managers affects team member retention, overall productivity, even profitability. Its the relationship between team leader and team member thats critical to the success of an organization. And a strong relationship, built on mutual trust and respect, begins with effective communication. Essential Skills of Communicating (ESC) provides the tools necessary to develop clear, concise messages. Focusing on communication as a two-way process, the program can help even experienced managers improve their messages by making them clear, well organized and aimed at the needs and interests of the listener. By developing the essential skills of communicating, managers improve relations with their team members and increase productivity. Program Description Essential Skills of Communicating helps managers learn the latest techniques in developing effective communication skills - improving their performance and increasing the productivity of the team and the organization. Throughout the workshop, managers will review video presentations and case studies, participant in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementations tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-5 hour workshop is designed for 6-18 participants and includes the following: Create a Climate of Open Communication The foundation of good communication is openness. The managers role is to support an environment that encourages the free exchange of open, honest communication. Impact Managers and team leaders will be able to: See that communication is a two-way process. Construct clear, concise messages in the interest of the listener. Manage nonverbal behaviors to reinforce the intent of messages. Listen actively to improve communication. Create a climate of open communication, which increases team members motivation and commitment. Design Clear, Concise Messages Develop messages that avoid complex and pompous language. Learn to logically organize messages and aim them at the listeners interests. Manage Nonverbal Behaviors Effectively Understanding nonverbal factors, such as voice tone, intonation and gestures, is an important part of effective communication. Listen to Communicate Effective communication is a two-way process. Managers learn the importance of active listening and the role of responding appropriately by reflecting, probing, supporting, and advising. Participant Workbook - Exercises, forms, skill practice aids, and a video synopsis. - Job Aids section with tools and resources for applying the skills learned in the workshop. - Memory Jogger Card providing a handy reminder of the workshops skill points. http://store.teambuildinginc.com/items/shop-by-publisher/vital-learning/vital-learning-online/essential-skills-of-communicating/essential-skills-of-communicating-participant-workbook-121334-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4613627/categ_id/25229Team Videos > Videos - The ClassicsThu, 18 Feb 2010 10:48:00 PST Essential Skills of Leadership We were voted one of the top 100 companies to work for. So why are my best people still leaving? Youve added stock option plans, ramped up health benefits and support flexible work schedules. Yet it seems as if almost every week one of your top performers leaves for another opportunity - or worse, goes to the competition. What could be missing? While great benefit plans and good salaries may attract and retain employees, effective first-line managers are what it takes to retain the best employees. For over 20 years, weve helped thousands of organizations equip managers with the tools they need to successfully lead their teams. Our experience has proved that the first-line managers, and the leadership skills they possess, can determine not only whether an individual stays with an organization but also how much that individual contributes to the organizations success. Essential Skills of Leadership (ESL) is the first step to developing successful managers. By focusing on three critical management skills, the program establishes a methodology for productive interactions between team members and team leaders. ESL helps experienced managers, new managers, and aspiring managers refocus on the basics - the skills required to manage the individual while also leading the team. Program Description Essential Skills of Leadership builds a foundation that enables managers to manage their team toward a shared goal: achieving the organizations strategic objectives. Throughout the workshop, participants will review video presentations and case studies, participate in group discussions, practice new skills and receive immediate feedback. Managers will leave the session with implementation tools, troubleshooting guides, and additional resources to help them immediately apply their new skills on the job. The 4-to-5 hour workshop is designed for 6 to18 participants and includes the following areas of focus: Maintain or Enhance Team Member Self- Esteem Develops the critical skills necessary to effectively delegate, evaluate performance, correct work habits, deal with complaints, and resolve conflicts while supporting a team members sense of self-respect and dignity. Focus on Behavior Problems on the job are solved more effectively and less stressfully when a manager deals with what people do rather than with their attitudes or personal characteristics. Impact Managers and team leaders will be able to: Interact with team members on a day-to-day basis in such a way as to maintain and enhance their self- esteem. Base discussions about performance and work habits on behavior rather than on personalities and attitudes. Involve team members in goal setting, problem solving and decision- making. Encourage Team Member Participation Involving team members in decision-making, problem solving and other activities is one of the most powerful motivational tools. Participant Workbook Exercises, forms, skill practice aids, and a video synopsis. Job Aids section with tools and resources for applying the skills learned in the workshop. Memory Jogger Card providing a handy reminder of the workshops skill points. http://store.teambuildinginc.com/items/shop-by-publisher/vital-learning/vital-learning-online/essential-skills-of-leadership/essential-skills-of-leadership-participant-workbook-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4613629/categ_id/25229Team Videos > Videos - The ClassicsThu, 18 Feb 2010 10:50:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/get-fit-for-coacing-online-credit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628133/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Mar 2010 11:34:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/interpersonal-influence-inventory-online-credit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628134/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Mar 2010 11:35:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/learning-styles-questionnaire-online-credit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628135/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Mar 2010 11:36:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/learning-to-listen-online-credit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628136/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Mar 2010 11:37:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/mastering-the-change-curve-online-credit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628138/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Mar 2010 11:40:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/negotiating-style-profile-online-credit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628140/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Mar 2010 11:41:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/neurolinguistic-communication-profile-online-credit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628141/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Mar 2010 11:42:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/personal-style-inventory-online-credit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628173/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Mar 2010 11:48:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/supervisory-skills-questionnaire-online-credit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628213/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Mar 2010 12:18:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/whats-my-leadership-style-online-credit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628215/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Mar 2010 12:25:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/trust-the-ultimate-test-online-credit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628219/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Mar 2010 12:28:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/whats-my-communication-style-online-credit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628221/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Mar 2010 12:29:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/whats-my-learning-style-online-credit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628275/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Mar 2010 12:30:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/whats-my-selling-style-online-credit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628280/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Mar 2010 12:32:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/whats-my-style-online-credit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628281/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Mar 2010 12:33:00 PST http://store.teambuildinginc.com/items/shop-by-publisher/hrdq/online-electronic-resources/e-assessments/whats-my-time-style-online-credit-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628282/categ_id/25229Team Videos > Videos - The ClassicsTue, 2 Mar 2010 12:34:00 PST http://store.teambuildinginc.com/items/shop-by-topics/negotiation/negotiating-style-profile/negotiating-style-facilitator-guide-104e3fg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628891/categ_id/25229Team Videos > Videos - The ClassicsThu, 4 Mar 2010 09:48:00 PST http://store.teambuildinginc.com/items/shop-by-topics/negotiation/negotiating-style-profile/negotiating-style-participant-guide-104e3pg-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628893/categ_id/25229Team Videos > Videos - The ClassicsThu, 4 Mar 2010 10:00:00 PST http://store.teambuildinginc.com/items/shop-by-topics/negotiation/negotiating-style-profile/negotiating-style-feedback_form-104e3f-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4628894/categ_id/25229Team Videos > Videos - The ClassicsThu, 4 Mar 2010 10:02:00 PST Helping People Work More Effectively in Teams Successful team members dont do the same thing at the same time. They do the right thing at the right time. And while team members work together toward a common goal, individuals still must play their separate parts in the process. As organizations rely more on teams to innovate, problem solve, produce, and compete at the speed of change, understanding and capitalizing on individual approaches to group processes is the bottom line on creating high-performance teams. Discover the Right Roles For the Right People The Team Dimensions Profile is a unique self-directed learning instrument that helps individuals work from their strengths by identifying their most natural team role. Available on paper and online via the EPIC platform, the Team Dimensions Profile helps team members understand the importance of each role and furthers their appreciation of each individuals contribution. The five roles are Creator, Advancer, Refiner, Executor, and Flexer. Z Process Keeps Teams Moving in the Right Direction The Team Dimensions Profile maps the flow of assigning roles, completing tasks, and handing off tasks to other team members through the Z Process. In this relay process, tasks are passed from Creators to Advancers, from Advancers to Refiners, and from Refiners to Executors. Flexers keep the process moving by filling gaps in the team. Capitalize on Individual Strengths for Total Team Performance The Team Dimensions Profile helps teams in your organization: identify individual approaches to innovative teamwork match individual strengths with team roles reinforce and appreciate the contributions of others reduce team stress and conflict foster trust and build mutual support encourage team innovation and problem solving reduce project-cycle time and increase productivity The Team Dimensions Profile and its unique Z Process help you meet the team challenge. Its a proven way to clarify roles, simplify processes, and maximize individual contributions for total team results. http://store.teambuildinginc.com/items/shop-by-topics/team-members/team-dimensions/team-dimensions-online-profile-c-463epic-detail.htmhttp://store.teambuildinginc.com/browse_item_details.asp/Item_Id/4630696/categ_id/25229Team Videos > Videos - The ClassicsTue, 9 Mar 2010 08:25:00 PST